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AC Hotel by Marriott Tokyo Ginza的評分

4 out of 5
AC Hotel by Marriott Tokyo Ginza
6-14-7 Ginza, Chuo-ku, Tokyo, Tokyo

評論

9.0

太棒了

10 分，有夠讚；49 則評論中有 33 則" "
8 分，不錯哦；49 則評論中有 8 則" "
6 分，一般般；49 則評論中有 6 則" "
4 分，不太好；49 則評論中有 0 則" "
2 分，很糟糕；49 則評論中有 2 則" "

9.6/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

kit fu katrina

於 2023 年 12 月住了 3 晚
AC Hotel Ginza 於 2024年1月3日回覆
Thank you for staying with us. We look forward to meeting you again.

8/10 不錯哦

PUI YEE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年5月8日回覆
Thank you for staying at our hotel.We look forward to welcoming you again.

10/10 有夠讚

Kang Ta

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel near the core of Ginza. Definitely want to visit AC Hotel again.
於 2023 年 4 月住了 2 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年4月24日回覆
Thank you for staying at our hotel.We look forward to welcoming you again.

8/10 不錯哦

Roy Tak Chun

於 2023 年 3 月住了 4 晚
AC Hotel Ginza 於 2023年3月13日回覆
Thank you for staying with us. We look forward to welcoming you again.

10/10 有夠讚

Rabia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location . Very close to all nice shopping. Hotel is very clean and good service. Will sure stay for my next visit
於 2023 年 3 月住了 2 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年3月6日回覆
Thank you for staying at AC Hotel by Marriott Tokoy Ginza.Thank you again for taking the time to leave us a review.We look forward to serving you again.

10/10 有夠讚

M Y Mabel

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very convenient
於 2023 年 1 月住了 5 晚
AC Hotel Ginza 於 2023年2月7日回覆
Thank you for staying with us. We look forward to welcoming you again.

8/10 不錯哦

Hok Yu

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
所有配套都十分好，有足夠插掣，全部香港插頭也適用！房間打掃得非常整潔！只是十分討厭浴室跟厠所是分開，如跟朋友入住，十分不便！
於 2023 年 1 月住了 5 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年1月26日回覆
Thank you for staying with us.We look forward to welcoming you again.

10/10 有夠讚

KEITH

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 7 晚
AC Hotel Ginza 於 2022年12月20日回覆
Thank you for staying with us. We look forward to meeting you again.

10/10 有夠讚

ZIHJIA

於 2022 年 11 月住了 3 晚
Mio 於 2022年11月24日回覆
Thank you for staying with us.We look forward to meeting you again.

10/10 有夠讚

Ivan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
New, lovely staff and facilities. Quiet and comfortable sizing of rooms. Lovely stay.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Stephanie

喜歡：整潔度、員工素質和住宿環境和硬體
Everything was perfect…. Wish they had a concierge…
於 2024 年 3 月住了 5 晚

8/10 不錯哦

Carol

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Now and clean hotel. All the staff spoke English. It’s close to shopping, subway station, shopping and more.
於 2024 年 4 月住了 2 晚
AC Hotel Ginza 於 2024年4月14日回覆
Thank you for staying at AC Hotel by Marriott Tokyo Ginza. We look forward to welcoming you again.

10/10 有夠讚

Chung Min

喜歡：住宿環境和硬體
於 2024 年 3 月住了 3 晚
AC Hotel Ginza 於 2024年3月18日回覆
Thank you for staying with us. We look forward to meeting you again.

10/10 有夠讚

Luis F

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Increíble
於 2024 年 2 月住了 7 晚
AC Hotel Ginza 於 2024年2月22日回覆
Thank you for staying with us. We look forward to meeting you again.

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My family and I enjoyed our five night stay in two rooms with the AC Hotel. The rooms were not very spacious but they were comfortable and clean. The breakfast buffet is very nice with much variety. The location is great as we were able to walk around Ginza with no problem. Every staff member we met were very hospitable. I would greatly recommend staying here in Ginza.
於 2024 年 1 月住了 5 晚
AC Hotel Ginza 於 2024年1月29日回覆
Thank you for staying at AC Hotel by Marriott Tokyo Ginza. We are happy you were pleased with that.Thank you again for taking the time to leave us a review.We look forward to serving you again.

10/10 有夠讚

Alexander

喜歡：整潔度、員工素質和住宿環境和硬體
sleek design, quiet, adult ambiance. We liked the main dining, AC Kitchen. Very conveniently located - within walking distance to Ginza and Marunouchi lines.
於 2024 年 1 月住了 2 晚
AC Hotel Ginza 於 2024年1月17日回覆
Thank you for staying at AC Hotel by Marriott Tokyo Ginza.Thank you again for taking the time to leave us a review.We look forward to serving you again.

2/10 很糟糕

Heejung

於 2023 年 10 月住了 3 晚
AC Hotel Ginza 於 2023年11月7日回覆
Thank you for staying with us. We look forward to meeting you again.

10/10 有夠讚

seungwon

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good location and very clean hotel conditions, good breakfast! Just need room service!!
於 2023 年 10 月住了 2 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年10月24日回覆
Thank you for staying at our hotel. We are sorry for the inconvenience caused to you.We look forward to welcoming you again.

2/10 很糟糕

Jaeeun

家庭旅遊
不喜歡：設施服務
가격에 비해 조식이 별로고 조식 식당에 배치된 직원들에게 그릇을 치워달라고 해야함. 그리고 밤에 너무 시끄러워서 잠을 잘 못잤음. 다음엔 가고싶지 않음.
於 2023 年 9 月住了 1 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年10月13日回覆
Thank you for staying at the AC Hotel by Marriott Tokyo Ginza Hotel, and taking time to provide your honest feedback on your previous stay at our hotel.Firstly, we apologize for failing short of your expectations during your stay.While our first priority is to provide the highest level of hospitality, However, we deeply apologize for making you disappointed because of lack of our service.We take your valuable feedback seriously, and we shared your feedback with our team to improve our service.We hope we can serve you again whenever your travels bring you back to Tokyo.

10/10 有夠讚

Jung won

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
장단점
장점은 위치가 아주 좋고 침구도 컨디션도 아주 좋아요 다음 도쿄 방문시 재방문 하려구요 단점은 조식입니다 하루라면 추천합니다... 매일 같은메뉴로 3박은 별로였어요
於 2023 年 8 月住了 3 晚
AC Hotel Ginza 於 2023年8月31日回覆
Thank you for staying at our hotel and comments about breakfast. We will share your comments with the restaurant staff.We look forward to welcoming you again. Best regards,

10/10 有夠讚

Shuet Fun

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very spacious room (premier room) and within a few minutes from the luxurious shopping area
於 2023 年 8 月住了 4 晚
AC Hotel Ginza 於 2023年8月31日回覆
Thank you for staying at our hotel. We look forward to welcoming you again.

8/10 不錯哦

DANIEL

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 3 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年8月26日回覆
Thank you for staying at our hotel this time. We look forward to welcoming you again.

10/10 有夠讚

youngsil

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
AC Hotel Ginza 於 2023年7月23日回覆
Thank you for staying at our hotel this time. We look forward to welcoming you again.

10/10 有夠讚

Kolayoot

於 2023 年 6 月住了 4 晚
AC Hotel Ginza 於 2023年7月10日回覆
Thank you for staying at our hotel. We look forward to welcoming you again.

10/10 有夠讚

Carlos

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was excellent. The only thing I would reccomend is to expand Breakfast Buffett Options. I stayed for 5 nights and the options were few for much days.
於 2023 年 6 月住了 1 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年6月13日回覆
Thank you for staying at our hotel this time.We are very happy to hear that.We look forward to welcoming you again.

10/10 有夠讚

ChaeYoon

於 2023 年 6 月住了 2 晚
AC Hotel Ginza 於 2023年6月8日回覆
Thank you for staying at our hotel. We look forward to welcoming you again.

10/10 有夠讚

Marguerite，River Grove

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The rooms are super clean and we loved the hardwood floors. No dust! Rooms are cleaned daily if you need it to be and we got lots of bottles of free water. We loved the daily breakfast at the hotel - wonderful offerings for a Western style breakfast.
於 2023 年 5 月住了 1 晚
AC Hotel Ginza 於 2023年6月5日回覆
Thank you for staying at our hotel this time.We look forward to welcoming you again.

6/10 一般般

Viorel

喜歡：整潔度、住宿環境和硬體和客房舒適度
Chambre bien mais services zéro ! Même pas une salle de réception, accueil très froid, petit déjeuner bondé
於 2023 年 5 月住了 3 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年6月5日回覆
Thank you for staying at our hotel.We look forward to welcoming you again.

10/10 有夠讚

Sung Wook，seochogu

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
perfect place perfect furnished
於 2023 年 5 月住了 4 晚
AC Hotel Ginza 於 2023年5月27日回覆
Thank you for staying at our hotel this time.We look forward to welcoming you again.

8/10 不錯哦

Stephanie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
close to shopping area
於 2023 年 3 月住了 9 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年5月7日回覆
Thank you for staying at our hotel this time.We look forward to welcoming you again.

6/10 一般般

Iris

情侶出遊
不喜歡：設施服務
We were excited to stay here for our last nights in Japan after an almost 3 week stay. The plus: the king sized bed was as advertised and softer than any others we slept on during our stay. The minuses: the initial room we were given had an odor of perspiration. The second room we were offered had a less strong smell that dissipated after airing it out. Also, not their fault but as a Marriot Bonvoy Platinum Elite, I discovered that they would not honor any of my status because I booked through Expedia, not Bonvoy.
於 2023 年 4 月住了 2 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年4月24日回覆
Thank you for staying at our hotel.Thank you for posting the review.  All staff is taking care of the effort to make sure provide good service. We look forward to welcoming you again.Best regards,

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年4月16日回覆
Thank you for choosing our hotel.We look forward to welcoming you on again.Best regards,

6/10 一般般

Rafi

喜歡：設施服務
I didn’t like that the bar has been closed after 9 pm
於 2023 年 4 月住了 5 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年4月11日回覆
We apologize for not providing you with satisfactory service despite your visit.We look forward to welcoming you on the next opportunity.Best regards,

10/10 有夠讚

Maritza，Chicago

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent place to stay in Tokio. Close to shopping, dinning, entertaining and transportation. Hotel has a good breakfast and rooms are comfortable, for our purpose, it was a great place to stay
於 2023 年 3 月住了 4 晚
AC Hotel Ginza 於 2023年3月31日回覆
Thank you for staying at AC Hotel by Marriott Tokoy Ginza.Thank you again for taking the time to leave us a review.We look forward to serving you again.

6/10 一般般

Robert

喜歡：整潔度和員工素質
NIce location. Average hotel.
We chose this hotel because of its location in Ginza and because it would provide easy access to trains to Haneda airport. There is lots of great shopping and dining in the area, and there are different train routes less than 10 minutes away. The staff were also very nice and professional. The hotel itself is nothing special, however. We paid extra for upgrades that were not worth it. The room was the smallest we stayed in while in Japan, and the view was not anything special. The breakfast was busy and crowded, and the staff had a hard time keeping food available as a result. It's likely that we will explore other hotels in the area for our next trip to Japan.
於 2023 年 3 月住了 2 晚
AC Hotel Ginza 於 2023年3月26日回覆
Thank you for taking the time to let us know about your experience while staying with us.Regarding room and breakfast, I sincerely apologize for failing to meet your expectations. I will share your message with our team and use them as reference in the future.Once again, thank you for taking the time to share your feedback.

10/10 有夠讚

Donna

情侶出遊, 團體旅遊
喜歡：整潔度和員工素質
Shower was small, but modern and clean. Helpful staff. Smooth check-in process.
於 2023 年 3 月住了 2 晚
AC Hotel Ginza 於 2023年3月24日回覆
Thank you for taking the time to let us know about your experience while staying with us. We look forward to welcoming you again.

10/10 有夠讚

PARTNERS

於 2023 年 3 月住了 2 晚
AC Hotel Ginza 於 2023年3月16日回覆
Thank you for staying with us. We look forward to welcoming you again.

6/10 一般般

Abraham

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overpriced.
Modern stylish clean hotel. Not sure its five star, worth 350usd++ per night. Maybe its the location. Nice business hotel
於 2023 年 2 月住了 1 晚
AC Hotel Ginza 於 2023年2月26日回覆
Thank you for taking the time to share your feedback.We will make every effort to convey the appeal of the AC brand.

10/10 有夠讚

grace

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very clean and modern. would definitely recommend and stay again!
於 2023 年 2 月住了 2 晚
AC Hotel Ginza 於 2023年2月26日回覆
Thank you for staying with us. We look forward to welcoming you again.

10/10 有夠讚

Sun Young

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is located in the middle of two other Marriott properties giving you the option to take advantage of the other hotel amenities. We got room service/take-out from the Marriott next door. The property is also conveniently located in Ginza, which is the middle of Tokyo. It was very easy to travel to all the sights by subway.
於 2023 年 1 月住了 3 晚
AC Hotel Ginza 於 2023年2月7日回覆
Thank you for taking the time to let us know about your experience while staying with us. We look forward to welcoming you again.

10/10 有夠讚

YONG MIN

於 2023 年 1 月住了 1 晚
AC Hotel by Marriott Tokyo Ginza 於 2023年1月26日回覆
Thank you for staying with us.We look forward to welcoming you again.

10/10 有夠讚

Ji One

於 2022 年 12 月住了 2 晚
AC Hotel Ginza 於 2022年12月30日回覆
Thank you for staying with us. We look forward to meeting you again.

10/10 有夠讚

Goon Cheng，Singapore

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Will definitely want to return to AC hotel in Ginza.
於 2022 年 12 月住了 4 晚
AC Hotel Ginza 於 2022年12月11日回覆
Thank you for staying with us. We look forward to meeting you again.

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Elegant new hotel in a fabulous location - just a few minutes from the metro. Staff were welcoming and warm when I arrived and even let me check in a few hrs early. That’s a rarity in JP as most will make you wait untill the official check in time even if the room is ready! Bed was perfect - not too hard. Breakfast was superb. So happy with my stay. Will be back!
Mio 於 2022年11月24日回覆
Thank you for staying with us.We are very much delighted to hear that they were able to have a enjoyed with us during the stay.We would be very honored if we can welcome you again soon.

10/10 有夠讚

Jimmy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The interior design of the room is elegant and give me a sense of comfortability
Mio 於 2022年11月24日回覆
Thank you for staying with us.We are very much delighted to hear that they were able to have a enjoyed with us during the stay.We would be very honored if we can welcome you again soon.

10/10 有夠讚

Emmy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Location, clean and new.
Spacious room, clean and modern. Central location, close to everywhere. Easy access from Haneda airport to hotel only cost less than 500 yen and stop at higashi ginza and walk to hotel less than 5 mins. Love this place and for sure will come back again.
於 2022 年 10 月住了 2 晚
Mio 於 2022年11月24日回覆
Thank you for staying at AC Hotel by Marriott Tokyo Ginza and providing your feedback.We would be very honored if we can welcome you again soon.

10/10 有夠讚

Gome，Tokyo

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スタッフの対応はロビースタッフも朝食会場も素晴らしかったです。 朝食も静かに過ごせてスタッフの方の気配りがとても良くて美味しく頂けました。 お部屋も十分広いしとにかく綺麗で快適でした。
於 2020 年 10 月住了 1 晚