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刁曼島成功度假村的評分

4 out of 5
刁曼島成功度假村

評論

7.6

不錯哦

10 分，有夠讚；586 則評論中有 128 則" "
8 分，不錯哦；586 則評論中有 268 則" "
6 分，一般般；586 則評論中有 118 則" "
4 分，不太好；586 則評論中有 50 則" "
2 分，很糟糕；586 則評論中有 22 則" "

7.6/10

整潔度

7.6/10

員工素質

7.2/10

設施服務

6.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Chi Kin George

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 4 晚
The Management 於 2023年5月14日回覆
Dear Mr. George,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

8/10 不錯哦

chun sing

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
大型度假酒店，海灘景色美麗。
酒店已建成很久，但保養還可以，海灘很美，適宜游泳。
於 2019 年 8 月住了 3 晚
Guest Relations Service 於 2019年9月12日回覆
Dear Chun Sing, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Kah Jin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚
Guest Relations Service 於 2019年8月16日回覆
Dear Kah Jin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 不太好

Chung-Wen

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The shuttle bus should be more often Check in time is too slow, i have waited half an hour just to check-in............

10/10 有夠讚

PAOCHAN，台灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
完美渡假勝地
十分放鬆的地方！飯店大廳有網路，房間則沒有，讓人暫時回到了從前，晚上聽海浪聲躺在沙灘看流星，沒有比這個更棒的了

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Overall a pleasant stay
Long journey to the island but worth it. Upgraded the room to seaview from garden-view with RM100 but in fact both the room types are equally close to the beach so not that worth it. Beach is clean, sea water clear, could just snorkel anyway. Toilet amenities no toothbrush and tooth paste but we brought ourselves so no big deal. Toilet flush not working well. Staff friendly and helpful. Island is safe, could just wander around with good food at the village.

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
差服務,差裝修..
很差的地點,完全在飯店內走不出去,很不方便,由房間到LOBBY很不方便..房間跟照片完全不同,而且房間沒有WIFI,感覺就被人困著一樣

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
just 2 star hotel
只是一個堪住的飯店。

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店前天服务人员态度不好，其他服务人员态度还不错，房间很旧，设施等不好，酒店自助餐还是不要去吃的好，真心那个不好吃啊，以后再去刁曼的话是不会再入住这家度假村了。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Anonymous

喜歡：客房舒適度
不喜歡：員工素質
令人放輕鬆,但服務不太好的酒店
住這酒店是要長途拔踄,有專車接送由機場到酒店. 而酒店有點與世隔絕的感覺,如果不想在酒店的餐廳用餐,除了可在酒店大門外的馬來餐廳用膳外,若要去其他餐廳就要行很遠,或叫車出去 酒店的工作人員好像不太熱心幫忙,我們發問時都只會答一兩句,不會詳細解釋. 例如我問是否有車從酒店出機場,我想出去買東西. 他們說有是有,但每日都不同時間,所以說不定.. 又不肯告知我每日的班次,我感到很不被幫助的感覺 我是住Superior Chalet,房間是舒適的,幸好我的房間近餐廳和lobby,挺方便 沙灘很長很漂亮,海水很清,但浪較大,近岸較多珊瑚碎,會刮腳. 泳池有滑梯,很適合小朋友玩 黃昏時有猴子出沒,真的不要跟牠們走太近,有些較惡的會追著人

6/10 一般般

Tac-

喜歡：整潔度和員工素質
跟期望有出入
房间感觉显旧，不堪细看。再加上内部装饰及配置都比较普通。总体上概括可以评上星级但对不起价钱.....

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
成功刁曼岛海滩度假村
整体还不错，餐点不是很好吃，口味比较单一，能选择的余地也不多。西餐做得比本地餐要好。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Tioman island Berjaya resort
酒店所在位置很好，有车接送至机场。基本方便。酒店服务员都很热情，对提问和要求都能够基本满意答复。就是酒店物价加价不少，比较贵了。 酒店设施不很新了，但是房间还算干净，住宿比较舒适。能睡个好觉。 酒店内能够看见不少动物，猴子，蜥蜴，因为在山脚下。不过海里面动物也不少，看见了海鳗和鲨鱼。

8/10 不錯哦

Anonymous

喜歡：員工素質
冷氣機很吵,你必須關掉,開電風扇才能入睡.浴室去水性差.
冷氣機很吵,你必須關掉,開電風扇才能入睡.浴室去水性差. 食物好吃,尤其是grill fish.

6/10 一般般

Anonymous

the equipments and rooms are too
the equipments and rooms are too old.

4/10 不太好

SACHIO

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was only one reception staff at all times, and she was slow and unfriendly. You can't have a quiet meal at the restaurant because birds fly in trying to get your food. Also, the food is not very tasty. Even if you want to go out to eat outside the hotel, it is very inconvenient as it is a long walk and there is no means of transportation. The room is clean, but there are a lot of ants and it feels unclean. All the staff were very kind and friendly, but considering the price and balance, this is not a hotel I can recommend.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Kazutoshi

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
静かで、自然が沢山有り心のケアが出来ました。
於 2023 年 6 月住了 3 晚
The Management 於 2023年6月17日回覆
Dear Kazutoshi,Thank you for staying at Berjaya Tioman Resort during your recent trip to Tioman Island. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon!Warm regardsThe Management

8/10 不錯哦

Elaine

喜歡：員工素質
於 2023 年 5 月住了 4 晚
The Management 於 2023年6月5日回覆
Dear Ms.Elaine,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

4/10 不太好

Tracey

不喜歡：設施服務和住宿環境和硬體
於 2023 年 3 月住了 3 晚
The Management 於 2023年4月22日回覆
Dear Ms. Tracey,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

10/10 有夠讚

Antoine

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 3 晚
The Management 於 2022年8月2日回覆
Dear Antoine, We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regards The Management

8/10 不錯哦

Junghwan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful !
It was good.
於 2022 年 5 月住了 2 晚
The Management 於 2022年5月7日回覆
Dear Mr. Junghwan, We are delighted you have chosen Berjaya Tioman Resort as your preferred choice of accommodation during your trip to Tioman Island. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Warmest regards The Management

10/10 有夠讚

KHALID

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay. If only rental motorbikes be allowed freely superb. Because the only way to get there is by boat.
於 2020 年 2 月住了 1 晚

10/10 有夠讚

Heidi Beck

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 11 晚
Guest Relations Service 於 2020年3月18日回覆
Dear Heidi, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 不太好

MyoungEun

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
서비스 최악
가격을 떠나 이렇게 불친절한 호텔은 처음이예요 직원들이 손님들한테 별거 아닌걸로 자꾸 화를 내거나 짜증을 내네요. 기분 좋은 가족 여행에 호텔 직원들 때문에 기분이 나빠질수도 있군요
於 2020 年 3 月住了 2 晚
Guest Relations Service 於 2020年3月18日回覆
Dear MyoungEun, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us recently. We have informed our team back at resort regarding your concerns with our staffs and will definitely look into the matter to ensure situation such as this doesn't repeat. We hope to welcome you back to our resort to again a better and much memorable experience. Sincerely, Guest Relations Service

8/10 不錯哦

harry

喜歡：員工素質和客房舒適度
Disappointed
We are coming to Berjaya already for years. This time we were not informed before that they had a fire. So the big swimming pool and restaurant were not available. They only let us know when it was to late to change our plan. So we were paying for something that we did not get. Staff were friendly as always. Food could be better for the price they ask. Breakfast was oke.
於 2020 年 2 月住了 5 晚
Guest Relations Service 於 2020年3月18日回覆
Dear Harry, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us recently and do understand your concerns regarding ur services. We have indeed updated all of our online platforms regarding the availability of our services after the unfortunate incident that occurred recently to ensure our guests are aware on the facilities we have and are providing. We hope to welcome you back to our resort for a much more pleasant memory! Sincerely, Guest Relations Service

10/10 有夠讚

HUI GYEONG

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
Guest Relations Service 於 2019年11月11日回覆
Dear Hui Gyeong, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

Kristina

家庭旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
En kort vistelse
Hotellet är i behov av uppfräschning. AC fungerade sådär. Lågsäsong när vi var där så mycket arbete med att fixa hotellet pågick. Underbar snorklingstur. Bra service till och från färjan. Bra frukost.
於 2019 年 10 月住了 2 晚
Guest Relations Service 於 2019年11月11日回覆
Dear Kristina, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Go

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Guest Relations Service 於 2019年11月4日回覆
Dear Go, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 5 晚
Guest Relations Service 於 2019年11月4日回覆
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

2/10 很糟糕

Gauri

不喜歡：員工素質和客房舒適度
Bad Experience
Only one restaurant and no room service available. No first aid available at property when we requested. Snake near our room. Staff were bit rude.
於 2019 年 10 月住了 2 晚
Guest Relations Service 於 2019年11月4日回覆
Dear Gauri, Thank you for taking the time to share your feedback. We under your concerns regarding our facilities, however we do have 3 restaurants in the resort available which are Matahari Restaurant, Fortune Courtyard and Xuan restaurant. We also do provide First Aid Kit in all our departments to aid our guests when needed. As for our room service, we truly apologize for being unable to provide the service, this is due to the recent fire that has taken place in our resort which evidently restricts our resources to providing room service. We also would like to sincerely apologize for the experience you had with our staff, our team at the resort has been informed for the necessary actions to be taken. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Brand auf der Anlage September 2019
Die Anlage ist schon etwas in die Jahre gekommen. Und im September 2019 gab es dort einen Brand, wodurch der Grossteil der Anlage nicht mehr zu nutzen ist( Poollandschaft/ Fitnessraum/ grosses Restaurant) Das Personal bedauert das sehr und ist super freundlich und aufmerksam
於 2019 年 10 月住了 7 晚
Guest Relations Service 於 2019年11月4日回覆
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff
於 2019 年 10 月住了 4 晚
Guest Relations Service 於 2019年10月29日回覆
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

michel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
Guest Relations Service 於 2019年10月8日回覆
Dear Michel, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Shahira

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚
Guest Relations Service 於 2019年10月8日回覆
Dear Shahira, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Aleksandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 6 晚
Guest Relations Service 於 2019年10月2日回覆
Dear Aleksandra, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

真實旅客

於 2019 年 9 月住了 3 晚
Guest Relations Service 於 2019年10月2日回覆
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

MIKHAIL

於 2019 年 9 月住了 4 晚
Guest Relations Service 於 2019年10月2日回覆
Dear Mikhail, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 不太好

EF，Montreal

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Staff and service culture (and prices) are completely out of whack and we strongly recommend avoiding this place until they improve. Examples: * Staff told us to 'come here' to order food and drinks - not a problem usually but they charge more than at home at this 'resort' which is supposed to be top class for the island. * Breakfast was generally very mediocre - poor selection. Coffee machine not working? Come back tomorrow morning. Need a spoon? It's over there, ferenghi. Fruit juices on the menu? We have two of the seven listed. * the kicker: We were sat in the Chinese restaurant trying to get a healthy option (US $65 minimum or so for two...every single meal came in around these prices), when a guitarist and singer came in to sing at us. Not our thing - not by a long shot. When we asked them to leave us alone directly and specifically and clearly - they smiled at us and kept singing. When we asked the waiter to ask them, he smiled and said it was 'impossible'. We actually got up, walked out, and sat outside in the heat until they left. This resort is to be avoided unless you want that kind of thing all the time. I have lived in villages and had a career in development things, and this trip literally was intended as my post-surgery "I survived a big disease thing" reward trip with my gf. We came away more tired than when we arrived and happy to get out. And much poorer for the experience.
於 2019 年 9 月住了 2 晚

6/10 一般般

Edmund

Disappointed.
Had stayed at Berjaya Tioman some years back and enjoyed it. We decided to go back and take a short break of 4 days and 3 nights. We decided to spend a bit more and booked 2 sea view rooms. The rooms were large and pleasant. Then a fire broke out and engulfed the main restaurant and we were woken up by the commotion about 3am and had to be evacuated to the lobby of the hotel till 6 am plus. The staff did well in helping the guests get comfortable as they started assigning us alternative rooms. We were then approached and offered alternative rooms, which we were glad to take as we were tired by then. Unfortunately, they turned out to be standard rooms at the back of the property, supposedly a temporary arrangement. We understand that the hotel may have its limitations and may not have other sea view rooms to offer us. But since we had already paid for the more expensive rooms, the least the hotel could do was to reimburse us with the difference or with a meal or activity voucher. Even though we brought this up to the reception, nothing came out of it. Anyway, we decided to let it rest. Rooms: the sea view rooms are nice, not the standard rooms which are worn. Food: the restaurant food were quite average, not 'restaurant standard.' Snorkelling: you can snorkel in front of the hotel but you need to go past the dead corals and rocks. Staff: they were generally polite and helpful but management needs improvement and better understanding of the hospitality industry.
於 2019 年 9 月住了 3 晚
Guest Relations Service 於 2019年9月26日回覆
Dear Edmund, Thank you for taking the time to share your feedback. We truly apologize for the the incident you had to experience during your stay with us. We hope to welcome you back to our resort to experience a better and pleasant stay! Sincerely, Guest Relations Service

10/10 有夠讚

Ines

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Magnifique !
Super séjour dans cet hôtel, les activités proposées sont sympa et le cadre et magnifique ! Avis aux amateurs de farniente, vous allez aimer les deux piscines proposées par l'hôtel, et la plage attenante, vous aurez du choix ! Aussi, 3 restaurents différents et un petit dej buffet pour tous les goûts, un service de location de scooter pour se promener le long de la côte, bref un séjour génial.
於 2019 年 9 月住了 7 晚
Guest Relations Service 於 2019年9月17日回覆
Dear Ines, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

Lene Kvarsnes

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 6 晚
Guest Relations Service 於 2019年9月17日回覆
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

Nobu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Guest Relations Service 於 2019年9月17日回覆
Dear Nobu, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Twenty year ago I visited this place, twenty years later I’m back. Still as good as before, clean, nice food everything still in TOP TOP condition , ready a nice and peaceful place to re charge
於 2019 年 9 月住了 2 晚
Guest Relations Service 於 2019年9月17日回覆
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 9 月住了 6 晚
Guest Relations Service 於 2019年9月17日回覆
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Christine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super hôtel le plus beau de Tioman
Excellent séjour dans un resort digne de ce nom. On a testé un hôtel à côté (nul) Le Berjaya est top, situé à côté de Tekek qu’on peut rejoindre à scooter, activités nombreuses, l’hôtel en propose a des prix très raisonnables, le restau est excellent (menu à la carte pas cher), piscine mais je n’aime pas car trop de monde mais il y en a une moins peuplée car pas connue et plus intime. Attention aux sandflies !!! On ne les voit pas, elles piquent et on s’en rend compte bien tard... utilisez des répulsifs) personnel adorable , je recommande cet hôtel
於 2019 年 9 月住了 5 晚
Guest Relations Service 於 2019年9月17日回覆
Dear Christine, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Nora，IDF

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hôtel, super site et personnel génial
Hôtel géniale idéal emplacement pour le snorkeling, le personnel souriant et accueillant prêt à vous aider au mieux, (min anglais pas terrible) ménage fait tous les jours, piscine vue sur mer, plusieurs types de restaurants sur place, buffet très complet avec plusieurs types de cuisine et surtout un vrai expresso à grain👌😋 je recommande vivement et je retournerai sans hésiter. Ma chambre avec vue avec terrasse donnait sur la jungle, juste le champs des oiseaux. Un séjour inoubliable avec tout le personnel superbe 😍😍😍
於 2019 年 8 月住了 11 晚
Guest Relations Service 於 2019年9月11日回覆
Dear Nora, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 有夠讚

Lorene

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 4 晚
Guest Relations Service 於 2019年9月11日回覆
Dear Lorene, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 不錯哦

Kaz，横浜

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
ビーチの施設に老朽化めだつ。
於 2019 年 8 月住了 5 晚
Guest Relations Service 於 2019年9月11日回覆
Dear Kaz, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service