3 座室外游泳池，開放時間為 7:00 至 22:00，提供泳池遮陽傘和日光浴躺椅
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瑪雅蘭德別墅飯店的評分

4.5 out of 5
瑪雅蘭德別墅飯店
Km 120 Ctra Merida, Zona Arqueologica, Tinum, YUC

評論

9.2

太棒了

10 分，有夠讚；1000 則評論中有 668 則" "
8 分，不錯哦；1000 則評論中有 249 則" "
6 分，一般般；1000 則評論中有 58 則" "
4 分，不太好；1000 則評論中有 15 則" "
2 分，很糟糕；1000 則評論中有 10 則" "

9.4/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

9.4/10

環保程度

評論

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 1 晚
Martha 於 2019年11月11日回覆
Thank you for your visit!

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
去奇琴伊察很方便，可以走酒店的专门入口。推荐预定同园区的皇家平房，超级爽~~~酒店大环境很棒，绿化很好。晚上有蚊虫，注意防蚊。
於 2019 年 4 月住了 1 晚
Martha 於 2019年5月2日回覆
Thank you for your visit!

10/10 有夠讚

LIYAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚
Martha 於 2019年3月7日回覆
Thank you for your visit!

10/10 有夠讚

tongxuan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置太好了，离景区太近了，有专门通道到景区。
於 2018 年 12 月住了 1 晚
Martha 於 2018年12月27日回覆
Thank you for your visit!

10/10 有夠讚

DAVID，PANAMA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店环境很好，深入大自然
非常棒的酒店，环境很美， 员工服务态度非常好，有私人入口到CHICHEN IZTA（要收费），晚上有小蚊子，记得带蚊怕水。。。。
於 2018 年 5 月住了 1 晚
luis 於 2018年5月21日回覆
dear David mil gracias tus comentarios ayudaran a muchos a disfrutar este lugar regresa pronto

8/10 不錯哦

Fiona，taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店園區很大，步道行走或泳池游泳都很令人放鬆,緊鄰世界新七大奇景Chichen Itza有置身在歷史古跡遺址的時空交錯感受，很難忘的體驗！
於 2018 年 2 月住了 1 晚
luis 於 2018年3月4日回覆
mil gracias por tu visita apreciamos mucho tu cultura

8/10 不錯哦

SONGTAO

喜歡：整潔度、員工素質和住宿環境和硬體
酒店房间不大，全家4人两个1.6米床。如果想清静点儿逛玛雅金字塔，可以将就一晚，早8点开门就进去。很多名人住过，习大大2013年也住在这，有照片。晚餐不贵，很好。从卡门海滩开车到酒店不到两个小时。chech in后，拿浴巾开车10分钟去可以跳水的溶井玩吧。
於 2018 年 1 月住了 1 晚
luis 於 2018年1月23日回覆
thank you very much for your coments we are very happy that you enjoy our restaurants

10/10 有夠讚

YI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
瑪雅遺址旁的酒店
酒店旁就是瑪雅遺址的入口；而night show則需要前往遺址主入口進入，酒店離主入口近2km，所以你需要一輛車。酒店員工很nice，會協助你買夜間的門票，亦會詳細告訴你所有應該知的信息。

10/10 有夠讚

Shui Keung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff are very kindly and helpful!
Hotel concierge 於 2016年6月25日回覆
Dear Shui, thanks for your kind words, our staff are the most valuable resource. best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店不錯
不錯

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦的酒店
物超所值的酒店。酒店內就有景點的購票處和入口，非常方便。房間就可看見遺址的天文台。酒店的設計很能善用周圍的大自然環境，餐廳的食物水準很高。職員很懂得和客人打交道，親切而有禮。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地点离著名景区非常近，走路就可以达到，非常方便。但客房地空调外机噪音太大，制冷效果有待提高。
空调制冷不佳

8/10 不錯哦

summer，China

喜歡：整潔度和員工素質
很好
房间没有wifi、吹风机、电话

10/10 有夠讚

Yesenia

喜歡：整潔度和員工素質
excellent

10/10 有夠讚

Alejandro

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Silvia

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Doug

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!

10/10 有夠讚

Barbara Eve

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
AMAZING! We had an incredible view of the ancient observatory, the food was fabulous, and the tour was top notch. I was super hesitant to make a reservation because I read some reviews about a dispute between owners but I trusted Expedia to at least get me my money back if something went wrong so I took the risk and booked 2 rooms for my son’s equinox birthday and am so glad I did. My only regret is that I didn’t book 5 rooms and invite all his friends (as I had previously wanted to but was worried about the risk) this place is truly a gem and within the Chichén Itzá grounds. The local gate was not open when we arrived but the hotel tour bus get us efficiently through the other gate. Super worth it
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Dulce

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excelente, aunque me gustaría hubiera esta abierto el acceso directo desde el hotel a Chichen
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Nagareddy，sammamish

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and love it
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Yoel

於 2023 年 3 月住了 1 晚

10/10 有夠讚

Martin，Pasadena

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The absolute best experience while visiting Chichen Itza. Greeted by a nice guy at the parking lot who confirmed my reservation. Then by a friendly guy at check in who offered to set up a private tour guide. We accepted and was the best decision. We were shown to our room buy again a very nice and helpful bell man. Food was wonderful, the grounds were wonderful. The staff was honest and friendly. I can't say enough good things about our experience.
於 2023 年 2 月住了 3 晚

10/10 有夠讚

Gabriela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo el hotel me pareció hermoso, tranquilo, muy limpio y sus alrrededores del hotel maravilloso con mucha vegetación dónde caminar. Excelente
於 2023 年 2 月住了 2 晚

10/10 有夠讚

Eduardo Orellana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo
於 2023 年 1 月住了 1 晚

10/10 有夠讚

JOSE LUIS

於 2022 年 5 月住了 1 晚

10/10 有夠讚

Alison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Top ! Très sympa comme cadre et le personnel est très gentil
於 2022 年 4 月住了 1 晚

10/10 有夠讚

Angela，San Diego

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This incredible property is 100 years old and is steeped in memories of a bygone era of sophistication and elegance. Marble floors, mahogany furniture, sprawling jungle grounds, beautiful dining room, the list goes on and on. The staff treat you like family, and the food in the dining room was simply delicious. I'm still dreaming of the freshly baked pan dulce. Wonderful visit and I can't wait to return.
於 2022 年 4 月住了 1 晚

10/10 有夠讚

Leticia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely gorgeous property and the staff was five stars. Thank you for making our stay magical.
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Jhony，San Jose

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The shower design has a lot of room for improvement. Opening it to get warm water was a messy and exciting activity. Everything else was fine.
於 2022 年 2 月住了 1 晚
Martha 於 2022年2月24日回覆
We appreciate your feedback.Thank you for your visit!

6/10 一般般

Anthony，Baroda

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
The proximity to Chichen Itza can not be beat. The grounds are quite beautiful. However, the abundant smell of raw sewage was disgusting.
於 2022 年 2 月住了 2 晚
Martha 於 2022年2月24日回覆
Thank you for your visit and feedback.

10/10 有夠讚

Elaine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved this place!
Delightful gem in the middle of the jungle- lovely gardens, bungalows and several pools. The hotel rooms were spacious and cleaned everyday. Gorgeous views. The food in the main restaurant was tasty but overpriced. Staff was super helpful and friendly. Would definitely go back again.
於 2022 年 1 月住了 2 晚
Martha 於 2022年1月10日回覆
We are delighted to learn you liked the facilities of our historic Mayaland Hotel & Bungalows. Thank you for your visit!

6/10 一般般

Nataliya

喜歡：整潔度
Отель не стоит своих денег! Скорее всего, положительные отзывы написаны сотрудниками!
於 2022 年 1 月住了 1 晚
Martha 於 2022年1月5日回覆
Sad. The Expedia platform is external to the hotel, therefore the staff has no influence on the comments posted by guests. Have a nice trip.

8/10 不錯哦

Fuat Marcos

喜歡：整潔度、員工素質和住宿環境和硬體
於 2021 年 12 月住了 3 晚
Martha 於 2022年1月4日回覆
Agradecemos su visita y esperamos tener la oportunidad de ser nuevamente sus anfitriones. ¡Feliz viaje!

10/10 有夠讚

Maxime et Sandrine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing !
於 2021 年 12 月住了 1 晚
Martha 於 2021年12月27日回覆
Thank you very much for your visit and excellent review. Safe travels!

8/10 不錯哦

Sabine

喜歡：整潔度、住宿環境和硬體和客房舒適度
Super um Chichen Itza und die Gegend zu erkunden
Toller Ausblick vom Zimmer, super Ausgangspunkt für Unternehmungen rund um Chichen Itza.
於 2021 年 12 月住了 2 晚
Martha 於 2021年12月25日回覆
We appreciate your visit and objective review. The privileged location of the Mayaland Hotel & Bungalows allows those who visit us to enjoy one of the seven wonders of the modern world, Chichén Itzá, and many other nearby attractions. We look forward to having the honor of being your hosts again on another occasion. So long!

10/10 有夠讚

Michael

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2021 年 12 月住了 2 晚
Martha 於 2021年12月24日回覆
Thank you for your visit.

10/10 有夠讚

Yupin

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We originally only plan to stay one day since the rate per night is a bit higher than we expected. However, we decide to gamble it and book another night last min, only Bungalow choice left, and waiting to see what will happen. After first night full score experience, we were trying to head back to Hotel and check-in as early as possible, however, Uxmal still have so much to see, so we arrive at Hotel around 6:00-7:00 pm. Louis drove their Golf car to pick us up with all the heavy luggages, drove us directly to the Bungalow. I personally love the Bungalow setting, but my wife still love the first night regular hotel room better. Very nice rock chair setting both hotel room and Bungalow. If anyone who love to listen the jungle, doing stargazing during the late night. Hotel shut off majority of the lights after 12:00 am. We took several photos of star populated sky. Once we close the window shatter at night, it is quiet and block the light completely...so I over slept, missing the opportunity to take Sunrise Time-lap on the Chichen Itza observatory. Well, give me another excuse to visit Mayaland one more time. Hotel suffered 2020 shut down, 2021 slow tourists population. I am very thankful all the staffs still keep the spirit and maintaining this beautiful hotel and letting us have a chance to experience it during the pandemic era. Love Mayaland and Thank you so much to keep hotel operating. We will be back for sure!
於 2021 年 12 月住了 1 晚
Martha 於 2021年12月18日回覆
Wow, thank You! Your words are like a breath of fresh air to us. We love to hear that our visitors appreciate and enjoy nature to the full, from the sounds of the jungle to the brightness of the stars in the sky; those gifts from mother nature are the perfect match when visiting our unique archaeological sites. So, thank you for valuing them as much as we do. The land of the Maya offers so much to see, either on Uxmal's side or Chichen Itza's -the sunrise behind the Observatory for starting- so a second visit will be worth it! Think of Mayaland resorts. It will be our honor to welcome you again and introduce you to experiences and sites off the beaten path that will enrich your next visit to our homeland. Safe travels!

10/10 有夠讚

EDUARDO

於 2021 年 11 月住了 2 晚
Martha 於 2021年12月15日回覆
Thank you for your visit. We will be more than happy to be your hosts again on a future visit to the Yucatan. So long!

10/10 有夠讚

Sita

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful architecture. The grounds were like in were in a well manicured jungle. We had a room that overlooked the Observatory. Very comfortable beds
於 2021 年 12 月住了 1 晚
Martha 於 2021年12月13日回覆
Thank you for booking The Mayaland. We hope to have the opportunity to welcome you again in a future visit to the Yucatan Peninsula. Until then, safe travels!

10/10 有夠讚

Yupin

喜歡：整潔度、員工素質和住宿環境和硬體
5 stars, World Class setting. Very classical environment, it is a place for life time memory. The hotel itself is worthy equivalent of time for Chichen Itza. Pandemic hit the industry hard, but this is a place worth every penny.
於 2021 年 12 月住了 1 晚
Martha 於 2021年12月10日回覆
Thank you! We all appreciate your preference and great review. Learning that you've been enjoyed your stay at The Mayaland makes us feel honored and more committed to continue improving our service on behalf of our customers. So long!

10/10 有夠讚

Karen

於 2021 年 12 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Okay…
Mixed feelings about this one. As the site is absolutely charming, and the architecture is absolutely gorgeous. Checkin was a bit weird, but pretty fast. Restaurant was slow and not by the level of the property. Private access to Chichen Itza is closed due to covid, forcing imus to make a 10mn detour (so everyone is accessing site from one access now creating huge queues, I don’t understand the covid logic here) They offer shuttle for the ruins to pick up at 8:00 from hotel and collect back at 10:30. We were back at collect point at 10:28, the van was already leaving, we waved at the driver, he ignored us… Then after leaving the city to another hotel, we realized I forgot something there. I tried to call them back but none of the numbers on internet helped us reach their receptionist…. Hopefully our second hotel had another number that was listed no where that worked. So to summarize, great facilties but so so service
於 2021 年 11 月住了 1 晚
Martha 於 2021年12月6日回覆
We appreciate your comments. All the observations of our clients are reviewed by the Management, to improve the quality of our service. The Estate Government manages the archaeological site at full, so even when one of the access gates is in our gardens, we do not control it. We hope to have the opportunity to welcome you back to the hotel on another occasion. Thank you for your visit.

10/10 有夠讚

Pierre

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel exceptionnel de par sa situation géographique sur le site de l’une des 7 merveilles du nouveau monde et par son cadre bucolique
於 2021 年 11 月住了 1 晚
Martha 於 2021年12月4日回覆
Thank you for your visit. Indeed, location is one of our assets. The Observatory, just in front of the main entrance to the hotel, welcomes all our visitors. We look forward to welcoming you again t our resort. Safe travels!

2/10 很糟糕

Stefan

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super schön gelegen, nur leider kümmert sich keiner so wirklich um das Hotel. Sie profitieren denke ich nur durch die Nähe zu Chichen Itza. Die Zimmer sind dringend renovierungsbedürftig, Safe war defekt und wurde nicht renoviert, dann war die Dusche defekt, Schimmel an diversen Stellen. Das Restaurant hatte kaum etwas, was auf der Karte stand, essen war sonst OK. Frühstück schlechte Qualität. Das Personal war größtenteils nicht besonders freundlich und hilfsbereit bis auf wenige Aussnahmen. WLAN gibt es nur an der Rezeption und leider katastrophal, sodass es nicht zum Arbeiten, geschweige denn Checken von Fluginformationen reichte. Wir haben dann die letzte Nacht storniert und sind früher abgereist. Dies wurde uns von der Rezeption bestätigt, die extra nochmal intern Rücksprache hielt und die Reservierung anpasste. Die Erstattung für die letzte Nacht steht weiterhin aus, meine Nachrichten werden gelesen, jedoch ignoriert. Nicht zu empfehlen - schade, dass sie nicht mehr daraus machen. Insgesamt bei weitem das schlechteste Hotel auf unserer Reise - vor allem für den Preis
於 2021 年 11 月住了 3 晚

10/10 有夠讚

Thomas

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sensacional
Hotel surpreendente. Decoração linda, muito limpo, local maravilhoso. Estadia perfeita.
於 2021 年 11 月住了 1 晚
Martha 於 2021年12月2日回覆
Thank you for booking The Mayaland. We hope to have the opportunity to welcome you again in a future visit to the Yucatan Peninsula. Until then, safe travels!

10/10 有夠讚

Melinda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 11 月住了 2 晚

4/10 不太好

Arturo

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Muy mala experiencia.
Es probablemente el peor hotel en el que me he quedado y llevo varios años viajando, tanto de negocios como de placer. Mi esposa y yo nos quedamos una noche en este hotel y la verdad es que la experiencia fue muy mala. Para empezar, Hoteles.com lo tiene calificado con 9.2 y nosotros creemos que no llega ni a 6; Hoteles.com nos ofrecía WiFi en la reservación, pero el WiFi no llegaba a nuestro cuarto, solo está disponible en el área del lobby y al parecer unos cuartos cercanos a éste sí pueden pescar la señal. Todo es de muy mala calidad, desde el jabón, la regadera, las sábanas, las almohadas, etc. En la habitación se escucha absolutamente todo lo que pasa en los cuartos de a lado y en el pasillo, cero privacidad. Lo único que rescató un poco la estancia, fue el desayuno y la atención de algunos empleados (no todos); el desayuno estuvo rico, aunque no es nada barato y no se puede dejar propina con tarjeta, lo que es bastante injusto para los empleados, ya que en nuestro caso, no traíamos efectivo y no pudimos dejarles nada de propina.
於 2021 年 11 月住了 1 晚
Martha 於 2021年12月1日回覆
Gracias por su visita. La calificación 9.2 es resultado de la evaluación que hacen los clientes, no es otorgada por Hoteles.com

10/10 有夠讚

esmeralda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excepcional
Really kind personal. Restaurant has delicious food and fresh, plus really nice service. Love the peace this place gives you instantly, you are surrounded by nature ❤
於 2021 年 11 月住了 1 晚
Martha 於 2021年11月30日回覆
Thank you for allowing us to be at your service and for your kind review. Safe travels!