Hafa Adai! Thank you for your response.

Hafa Adai, Thank you for your response. We hope you enjoyed your stay.

Thank you for your response. We hope you enjoyed your stay.

Thank you for your feedback.

Hafa Adai, Thank you for your response.

Hafa Adai HoYin, At first thank you for your time out of your day to review to our hotel, ”HoYin “your thought and absolute outstanding score that you provided is multiply of greatness complement to our hotel. We very much appreciated your time and stay. In addition, we look forward to seeing nearly.

Hafa Adai Wang, At first thank you for taking the time out of your day to review to our hotel, your comment is very much valuable to us. We are glad that you found comfort and gratification during your stay. In addition, we look forward to seeing you are nearly

Hafa Adai, Ms. Angel, Thank you for taking the time out of your day to review to our hotel. We glad that you found comfort and affordable accommodation. In addition, thank you for staying with us. Moreover, hope that we will see you again nearly future.

Hafa Adai Anonymous, Thank you for taking the time to review and outstanding score that you’re giving to us. Your comment is very much valuable to us. We’re glad that you found comfort, gratified and hospitality during your last visit. And we hope that we’ll see you again nearly future.

Hafa Adai SoSo, Thank you for your feedback.

Hafa Adai Tim Liu from Taiwan, Thank you for your honest review to our hotel. as we strive to finish our renovation each room to our hotel. our rooms will be upgrading into a new tile and furniture. it would be a pleasure to welcome you back to our new and improve hotel. Mona Sales & Marketing Coordinator

Hafa Adai Elsie Leung, Thank you for your comments. I apologize for the situation that you encountered during your stay. I assure you that i will be looking into each point that you have made. thank you for staying with us. and we look forward to have another chance to serve you.

Hafa Adai Anonymous, Thank you… us we’re so glad that your giving us a “Three Start***” rating in our hotel. We look forward seeing you on your next future stay. We’re greatly appreciated. Mona Sales & Marketing Coordinator

Hafa adai, Greetings from Royal Orchid Guam Hotel. I can assure you that we have addressed the issue you faced during your recent stay. We value your feedback. Thank you for staying with us.

全体的に快適なご滞在をお過ごしいただけたとのこと、またお部屋が清潔できれいだったとのこと、大変嬉しく思います。古さが感じられる箇所もございましたが、ご滞在中は特に問題もなく、リラックスしてお過ごしいただけたようで安心いたしました。また、ウォシュレットなどの近代的なアメニティをご評価いただけたことは素晴らしいことです。このようなご意見は、今後ご宿泊されるお客様にとっても、ホテルスタッフにとっても貴重なものとなります。また何かお気づきの点がございましたら、お気軽にお知らせください！

Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be good value overall. Your satisfaction is important to us, and we're glad that you had a positive experience with us.We appreciate your feedback regarding the low water pressure in the shower. Ensuring a comfortable and enjoyable stay for our guests is our priority, and we will certainly look into ways to address this issue to enhance the overall experience for our guests.If you have any further suggestions or if there's anything else we can do to improve your future stays with us, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.Thank you for choosing to stay with us, and we look forward to serving you again soon.

We're thrilled to hear that you enjoyed your stay with us and found our room to be comfortable, especially the bed. Your comfort is our top priority, and we're delighted that you had a restful experience.Regarding in-room dining, we're pleased to inform you that we do offer this service for our guests' convenience. Whether you're craving a delicious meal or a light snack, our in-room dining menu provides a variety of options to choose from.If you have any specific dietary preferences or special requests, please feel free to let us know, and we'll do our best to accommodate them.Thank you for choosing to stay with us, and we hope to have the pleasure of serving you again soon.

Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you experienced during your stay. Your feedback is invaluable to us, and we take it seriously as we strive to provide the best possible experience for our guests. Here's how we plan to address each of your concerns:Musty smell in hallways and rooms: We apologize for any discomfort caused by the musty smell. We will investigate the source of this odor and take steps to improve ventilation and air quality throughout the hotel.Stains on bed and chair: We're sorry to hear about the stains on the bed and chair. This falls short of our cleanliness standards, and we will ensure that our housekeeping team pays extra attention to detail when cleaning and inspecting rooms in the future.Inconsistent air conditioning temperature: We understand the importance of maintaining a comfortable temperature in our rooms. Our maintenance team will inspect the air conditioning units to ensure they are functioning properly and provide consistent cooling/heating as needed.Lack of hot water from shower or sink: We apologize for the inconvenience caused by the lack of hot water. Our maintenance team will promptly address this issue to ensure that hot water is readily available in both the showers and sinks for our guests.Parking garage lighting and repainting: We will assess the lighting situation in the parking garage and make any necessary adjustments to improve visibility and safety. Additionally, we will schedule a repaint of the parking stalls to enhance the overall appearance and functionality of the garage.Loitering in parking garage: We take the safety and security of our guests very seriously. We will work with our security team to monitor and address any instances of loitering in the parking garage to ensure a safe environment for all guests and visitors.Once again, we apologize for the inconveniences you experienced during your stay. We appreciate your feedback, and we hope to have the opportunity to welcome you back

Thank you for highlighting the convenience of our location in relation to shopping and dining establishments. We're glad to hear that you found our hotel to be well-situated for accessing these amenities.We understand the importance of offering our guests easy access to shopping and dining options, and we're delighted that our location met your needs in this regard. Whether you're looking to explore local cuisine or indulge in some retail therapy, we're pleased to provide a convenient base for your adventures.Should you have any recommendations or specific preferences for shopping or dining experiences in the area, please feel free to share them with us. We're always eager to help our guests make the most of their stay by providing insider tips and suggestions.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable visit.