Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
8/10 不錯哦
Hui Ting
家庭旅遊
2023年4月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hui Ting
於 2023 年 4 月住了 2 晚
Guam Reef Hotel 於 2023年4月26日回覆
We are happy that it was a pleasant experience for you. We will continuously work to provide better service to our guest. We look forward to serving you again.
10/10 有夠讚
TING-YU
團體旅遊
2023年4月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
TING-YU
於 2023 年 4 月住了 1 晚
Guam Reef Hotel 於 2023年4月11日回覆
Guam Reef Hotel would like to thank you for choosing and staying at the hotel. Your positive review is greatly appreciated. Please pay us another visit soon.
10/10 有夠讚
FangYu
2023年1月31日
喜歡:整潔度、員工素質和設施服務
FangYu
於 2023 年 1 月住了 3 晚
Guam Reef Hotel 於 2023年3月8日回覆
Thank you very much for your positive review .We appreciate the opportunity to be of service to you and hope to do so again soon.
10/10 有夠讚
Jy Hua
家庭旅遊
2023年1月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jy Hua
於 2023 年 1 月住了 4 晚
Guam Reef Hotel 於 2023年3月8日回覆
Thank you for your review and for choosing our Guam Reef Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
Hafa Adai! Thank you for your choosing Guam Reef Hotel as your vacation on Guam.
It is our pleasure to know that you have enjoyed your stay with us.
We are sorry that the cleanliness have not met the standard, and we are improving our cleaning process to meet all the expectations .
We hope to welcome you back again.
8/10 不錯哦
PIK LING
家庭旅遊
2020年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PIK LING
於 2019 年 12 月住了 4 晚
8/10 不錯哦
Hervé
家庭旅遊
2024年5月20日
喜歡:整潔度和員工素質
La piscine ouverte jusqu’à 22H sympas
Hervé
於 2024 年 5 月住了 4 晚
Guam Reef Hotel 於 2024年5月22日回覆
Thank you so much for staying at Guam Reef Hotel and we appreciate that you took the time to input your valuable feedback. We are so pleased that you enjoyed our infinity pool! Our CXXI bar is also now open and hope you can visit again to have a more relaxing time at the pool. Thank you again for sharing your comments and we are looking forward to welcoming you back at our hotel!
6/10 一般般
JUNKO
情侶出遊
2024年5月16日
喜歡:整潔度
シンプルで、ゆっくり滞在できる。
のんびりできました。
JUNKO
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月16日回覆
We are delighted to hear that you enjoyed your stay and our services. We really hope that we will have the pleasure of welcoming you back again here at Guam Reef Hotel.
10/10 有夠讚
YUYA
2024年5月13日
喜歡:整潔度、員工素質和住宿環境和硬體
YUYA
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月14日回覆
Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
10/10 有夠讚
Kayo
團體旅遊
2024年5月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
グアムのホテルはここが良いと思った。
徒歩でレストランや買い物にもいける。
すごく便利な場所です。
Kayo
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年5月14日回覆
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
10/10 有夠讚
ISONO
家庭旅遊
2024年5月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staf aer very fliendly!
ISONO
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月14日回覆
Our staff will be glad to know about your feedback. This is highly appreciated. We look forward to serving you again as our guests.
10/10 有夠讚
SATOSHI
2024年5月10日
喜歡:整潔度和住宿環境和硬體
Ok
SATOSHI
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月14日回覆
Thank you very much for your positive review .We appreciate the opportunity to be of service to you and hope to do so again soon.
8/10 不錯哦
TAKAAKI
2024年5月10日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
TAKAAKI
於 2024 年 5 月住了 4 晚
Guam Reef Hotel 於 2024年5月14日回覆
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
10/10 有夠讚
TOSIHIRO
情侶出遊
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
いつもありがとうございます。
TOSIHIRO
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月9日回覆
We appreciate your positive feedback about Guam Reef Hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Guam again soon, don’t hesitate to call us.
10/10 有夠讚
TOMONORI
商務旅客, 團體旅遊
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The sunset seen from the pool was amazing.
TOMONORI
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月9日回覆
Thank you for sharing this experience us. We hope you were able to capture some unforgettable memories during your time stay. If you ever find yourself in the area again, we would love to welcome you back for another memorable sunset experience.
10/10 有夠讚
Tashiro
2024年5月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, good hygiene, good facilities and good hospitality.
I will definitely choose this hotel again next time.
Tashiro
於 2024 年 5 月住了 2 晚
Guam Reef Hotel 於 2024年5月9日回覆
We are overjoyed that you were satisfied with your stay here at Guam Reef Hotel. We hope that this is not the last and you'll visit us again soon.
6/10 一般般
Daisuke
2024年5月6日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Daisuke
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年5月8日回覆
We truly apologize that we did not live up to your expectations fully. We will certainly work harder to make sure that our guests are satisfied. If you have time, we would want to know more how we could have made your stay enjoyable.
8/10 不錯哦
Shigeharu
2024年5月5日
喜歡:員工素質
不喜歡:住宿環境和硬體
Shigeharu
Guam Reef Hotel 於 2024年5月6日回覆
Thank you for your review and for choosing Guam Reef Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest.
10/10 有夠讚
RISA
家庭旅遊
2024年5月5日
喜歡:整潔度和員工素質
親切丁寧で良かった。
RISA
於 2024 年 5 月住了 2 晚
Guam Reef Hotel 於 2024年5月6日回覆
We are delighted that you enjoyed your stay here at Guam Reef Hotel. It will be our great pleasure to serve you again as our guest.
Thank you for taking the time to share your detailed feedback about your recent stay at Infinity Oceanfront. We truly appreciate your valuable insights.We are happy that you enjoyed your room and some of our amenities. Your feedback about the lights, sockets and ice machine are duly noted. We will have them checked and fixed immediately. All of the things you mentioned are valuable. We're actively working to address them right now. We hope to have another opportunity to welcome you back for an even better experience in the future.
10/10 有夠讚
KIE,Kotaku
2024年5月5日
喜歡:整潔度、員工素質和住宿環境和硬體
KIE
於 2024 年 5 月住了 4 晚
Guam Reef Hotel 於 2024年5月6日回覆
Guam Reef Hotel would like to thank you for choosing and staying at the hotel. Your positive review is greatly appreciated. Please pay us another visit soon.
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
8/10 不錯哦
SHUTO
2024年5月5日
喜歡:整潔度、員工素質和住宿環境和硬體
SHUTO
於 2024 年 4 月住了 5 晚
Guam Reef Hotel 於 2024年5月6日回覆
Hafa Adai! It is wonderful to know that you sound like you had an enjoyable stay with us. We hope to welcome you again as our guest here at Guam Reef Hotel.
10/10 有夠讚
MAMORU
情侶出遊
2024年5月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed here on my first trip to Guam. The staff were very friendly and the rooms were spacious and well-cleaned, making for a very comfortable stay. This is a hotel I would definitely like to stay at again when I go to Guam.
MAMORU
於 2024 年 4 月住了 4 晚
Guam Reef Hotel 於 2024年5月6日回覆
We’ve passed your wonderful review onto our team. Thank you so much for taking the time to leave a review about your stay here at Guam Reef Hotel. We are looking forward to having you again as our guest soon!
10/10 有夠讚
Shigeharu
親子旅遊
2024年5月4日
喜歡:員工素質
不喜歡:整潔度
建物は老朽化が感じられますが、楽しめます
Shigeharu
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月6日回覆
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
10/10 有夠讚
MIHO
2024年5月4日
喜歡:整潔度、員工素質和住宿環境和硬體
It was my first trip to Guam and it was wonderful to be so close to the ocean and so safe!
The staff was very courteous!
MIHO
於 2024 年 5 月住了 3 晚
Guam Reef Hotel 於 2024年5月7日回覆
Your kind words are highly appreciated and keep us working towards giving a better and excellent service. We hope to be given another chance to serve you again on your next visit to Guam.
Your positive review about your stay here at Guam Reef Hotel is really appreciated. We love making our guests’ days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
6/10 一般般
Katsuhiko
2024年5月2日
喜歡:員工素質
不喜歡:整潔度
Katsuhiko
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年5月3日回覆
We are happy that it was a pleasant experience for you. We will continuously work on providing a better service to our guest. We look forward to serving you again.
8/10 不錯哦
KYOKATSU
情侶出遊
2024年5月1日
喜歡:整潔度、員工素質和住宿環境和硬體
I've stayed 3 times, but everytime we recieved kindly atendance and surpport of staff. Thanks for everything.But next time I hope take breakfast more variety at the eary morning. And Jaggzy funccion every time.
KYOKATSU
於 2024 年 4 月住了 4 晚
Guam Reef Hotel 於 2024年5月3日回覆
Thank you for sharing your experience here in Guam Reef Hotel. We will continue to strive harder to make our guests more comfortable during their stay. We hope to welcome you again as our guests.
10/10 有夠讚
MIWA
情侶出遊
2024年5月1日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
nearest shopping and food place from the hotel.
the building of the hotel is old but they have water server in room and nice pool to be able to see whole Tumon sea.
MIWA
於 2024 年 4 月住了 5 晚
Guam Reef Hotel 於 2024年5月1日回覆
We always appreciate knowing what our guests have to say. We're delighted we have met your expectations and we appreciate your positive review.We will be working on hotel's improvements and hope to see you again soon for a much better experience.
10/10 有夠讚
M
2024年4月30日
M
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年5月20日回覆
Hafa Adai! It is wonderful to know that you sound like you had an enjoyable stay with us. We hope to welcome you again as our guest here at Guam Reef Hotel.
10/10 有夠讚
Jihye
親子旅遊
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
-위치 쇼핑 투몬 접근성 최고
-침대 아주 편안하고 인피니티 기준 방이 넓고 좋음
-욕실은 오래되었지만 온수가 잘 나오고 배수도 좋음
-세탁 건조 투숙객 무료 *가장 좋았던 부분
-액티비티한 사람이 아니라면 누구나 좋아할 수영장
-조식 스크램블에그 햄 두종류 빵 두종류 음료 몇가지지만
간단하고 오히려 좋음 *식빵 개별 포장 되어 위생적
-건물 도색만 새로 한다면 완벽한 호텔
Jihye
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年5月3日回覆
Your satisfaction is what keeps us driven towards providing an excellent service to our guests. We hope to welcome you again here at Guam Reef Hotel.
Our staff will be glad to know about your feedback. This is highly appreciated. Comments like these are the reason why we are passionate about our service. We will continue to strive and work for improvement. We hope that you visit us again.
8/10 不錯哦
Vera Eun-Woo
2024年4月29日
Vera Eun-Woo
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年5月20日回覆
Thank you for taking the time to review your stay with us. We are very pleased to know that we have made your stay pleasant. Looking forward to seeing you again soon.
10/10 有夠讚
Takeuchi
2024年4月28日
Takeuchi
於 2024 年 4 月住了 1 晚
Guam Reef Hotel 於 2024年5月20日回覆
We are happy to know that all your needs are met during your stay. Guam Reef Hotel is always ready to accommodate you on your next trip Guam.
10/10 有夠讚
RIE
2024年4月28日
喜歡:整潔度和員工素質
RIE
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年4月30日回覆
It has been our pleasure being of service to you and your companions. Thank you for your feedback. We are hoping to serve you again in the near future. Visit us soon.
8/10 不錯哦
Brian
2024年4月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Brian
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年4月25日回覆
Hafa Adai! It is wonderful to know that you sound like you had an enjoyable stay with us. We hope to welcome you again as our guest here at Guam Reef Hotel.
Hafa Adai! It warms our hearts to know that you had a wonderful experience here at Guam Reef Hotel. The views from our balconies are indeed a sight to behold and we are glad you got to enjoy it. We are hoping to see you again on your next visit to Guam.
8/10 不錯哦
Heinrichson
2024年4月22日
Heinrichson
於 2024 年 4 月住了 5 晚
Guam Reef Hotel 於 2024年4月23日回覆
We are delighted that you enjoyed your stay here at Guam Reef Hotel. It will be our great pleasure to serve you again as our guest.
8/10 不錯哦
Haser
2024年4月21日
喜歡:整潔度和員工素質
My first time to stay at the Guam Reef Hotel. Staff were professional and services were great.
Haser
於 2024 年 4 月住了 4 晚
Guam Reef Hotel 於 2024年4月23日回覆
Our staff will be glad to know about your feedback. This is highly appreciated. We look forward to serving you again as our guests.
8/10 不錯哦
HANDA
2024年4月19日
喜歡:整潔度、員工素質和住宿環境和硬體
HANDA
於 2024 年 4 月住了 5 晚
Guam Reef Hotel 於 2024年4月23日回覆
We are happy to know that all your needs are met during your stay. We understand that there is a lot to improve and we will all be working towards giving the best to our guests.
8/10 不錯哦
FUMIYA
2024年4月18日
FUMIYA
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年4月23日回覆
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
8/10 不錯哦
IZUHA
家庭旅遊
2024年4月18日
喜歡:員工素質和設施服務
Most of the staff are friendly.
Great view!!!
Great pool/beach location.
I hope they clean the room thoroughly like they used to do before.
IZUHA
於 2024 年 4 月住了 7 晚
Guam Reef Hotel 於 2024年5月2日回覆
Hafa Adai! We are glad that you loved our view, pool and location. Thank you also for raising your concern about our housekeeping services. Rest assured, we will improve this for better customer satisfaction.
8/10 不錯哦
NAOKO
親子旅遊
2024年4月18日
ウォーターサーバーが良かった。
NAOKO
於 2023 年 12 月住了 3 晚
Guam Reef Hotel 於 2024年4月25日回覆
We are happy that you found our water dispensers useful and convenient. Visit us again soon
8/10 不錯哦
RIHO
團體旅遊
2024年4月15日
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
大変良かったです
RIHO
於 2024 年 3 月住了 3 晚
Guam Reef Hotel 於 2024年4月25日回覆
Wow! Thank you so much for your feedback. We value your satisfaction and hope to see you soon again here at Guam Reef Hotel.
10/10 有夠讚
Kazunori,Chofu shi
2024年4月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Kazunori
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年4月23日回覆
We’ve passed your wonderful review onto our team. Thank you so much for taking the time to leave a review about your stay here at Guam Reef Hotel.
10/10 有夠讚
MINA
親子旅遊
2024年4月13日
喜歡:員工素質、設施服務和住宿環境和硬體
プールが良かった!
場所も良い!
MINA
於 2023 年 12 月住了 2 晚
Guam Reef Hotel 於 2024年4月26日回覆
Your positive review about your stay here at Guam Reef Hotel is really appreciated. We love making our guests’ days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
4/10 不太好
KYOKO
2024年4月12日
KYOKO
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年5月2日回覆
We truly apologize that we did not live up to your expectations fully. We will certainly work harder to make sure that our guests are satisfied. If you have time, we would want to know more how we could have made your stay enjoyable.
10/10 有夠讚
Natsuki
家庭旅遊, 親子旅遊
2024年4月12日
喜歡:員工素質和住宿環境和硬體
立地が最高。
Natsuki
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年4月25日回覆
We are happy that our location worked for you. It is one of the best being at the center and close to shops, restaurant and most especially the beach. Come and visit us again.