室外宴會場地

The Westin Tampa Bay的評分

4 out of 5
The Westin Tampa Bay
7627 W Courtney Campbell Cswy, Tampa, FL

評論

8.0

非常好

10 分,有夠讚;1002 則評論中有 478 則" "
8 分,不錯哦;1002 則評論中有 218 則" "
6 分,一般般;1002 則評論中有 155 則" "
4 分,不太好;1002 則評論中有 76 則" "
2 分,很糟糕;1002 則評論中有 75 則" "

8.4/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Lixin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good!
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月30日回覆
Lixin, thank you for your high recommendation of The Westin Tampa Bay. We are glad you enjoyed your stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!

4/10 不太好

Jing

不喜歡:員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Qin

於 2023 年 2 月住了 1 晚

6/10 一般般

Floriano

情侶出遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Room seemed dated. Thermostat was unreadable, fan stayed on all night, very loud and hitting the bed.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年5月1日回覆
Floriano, we apologize for the issues with the room's thermostat and fan noise. We are addressing these concerns to ensure a more comfortable stay. Thank you for your feedback. We look forward to welcoming you back for a better experience.

2/10 很糟糕

Isaiah

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Hotelmgmt 於 2024年5月1日回覆
We wish we had more details to understand the reason for your rating, Isaiah, and would welcome the opportunity to host you once more to change your impression.

10/10 有夠讚

Tamara

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was right on the bay with its own little beach and nice outside deck to relax with a cocktail! Very comfortable for a woman traveling alone on business.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月29日回覆
Tamara, we are delighted you enjoyed our bayfront property and felt comfortable during your solo business trip. We hope to welcome you back for another relaxing stay soon!

10/10 有夠讚

Susan,Cary

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
My husband and I had a nice stay and will consider staying at the Westin again the next time we’re in time. We also liked the proximity to Clearwater Beach!
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年4月29日回覆
Susan, thank you for staying with us! We are glad you and your husband enjoyed your visit and hope to see you again soon.

6/10 一般般

Lara

親子旅遊
Seemed average considering the price I considered better
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月29日回覆
Lara, we appreciate your feedback and apologize if your experience did not meet your expectations. We continuously strive to improve and hope to exceed your expectations on a future visit. We look forward to welcoming you back for a better experience.

4/10 不太好

Eric

家庭旅遊
不喜歡:住宿環境和硬體
Old poor quality for a Weston Marriott brand I was very b surprised staff was slow but did help just may be area just not used to hotel was old as I am not worth money they charge buffet breakfast sucks not worth 21.99 better of at McDonald
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月29日回覆
Eric, thank you for your valuable feedback. We are saddened to hear that your stay fell short of your expectations and for that we are truly sorry. We will be sure to use your feedback in order to improve and hope to have another opportunity to welcome you back for a better experience in the future.

10/10 有夠讚

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful stay
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月29日回覆
Robert, thank you for your high recommendation. We are glad you had a wonderful stay and hope to welcome you back again soon!

6/10 一般般

Craig

情侶出遊
喜歡:整潔度
不喜歡:員工素質
The hotel was clearly an older building but well Kept and clean. The problem was with the morning staff. 1. My husband had a question regarding logging onto the WiFi in the lobby. She basically ignored him, kept talking to her co worker and then took his phone and brought him to the pay to use. 2. Upon checkout it appeared that we had been charged twice. The man at the counter replied “ I have no idea how Expedia pays us”. That’s it. He thought that was a reasonable response. Then my husband asked for a printed receipt hoping that might clarify what had been charged- the employee sighed, literally rolled his eyes and then apologized to the 1 person in line behind us for the delay. Would not go back to this Westin because of these 2 employees.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月29日回覆
Craig, we are glad you found our hotel well-kept. We apologize for the inconvenience caused by the morning team. Your feedback is valuable, and we will address these issues internally. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 有夠讚

Greg

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月23日回覆
We are humbled to have earned your perfect score, Greg! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 有夠讚

AMEEN

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月24日回覆
Ameen, thank you for your perfect rating of The Westin Tampa Bay. We are glad you had an excellent stay and found our accommodations clean. We hope to have the pleasure of welcoming you back again!

4/10 不太好

Karen

喜歡:員工素質
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月22日回覆
Karen, we regret we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit.

8/10 不錯哦

Jeffrey,Palatine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great area by airport
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月22日回覆
Jeffrey, thank you for your review. We are pleased to hear you appreciated our location near the airport. We look forward to welcoming you back soon for another convenient and enjoyable stay!

10/10 有夠讚

Ryan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice just far from everything!
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月22日回覆
Ryan, thank you for your high rating. We are glad you had an overall enjoyable stay and hope to welcome you back the next time you are visiting the area!

8/10 不錯哦

Joe

家庭旅遊
喜歡:整潔度和員工素質
We booked this hotel hoping it would be an all-in-one place for our getaway. While the hotel was nice, there were a few things that we wished we would have known ahead of booking. The main things were there was no refrigerator in the room, the safe in the room did not work (was told most of them did not), they were working on "improvements" at the time, the elevators had a mind of their own (sometimes waiting 10 mins) and the restaurant was out of a lot of items. We made the best out of it though and just chose to spend most of our time out and about.
於 2024 年 4 月住了 5 晚
HotelMgmt 於 2024年4月22日回覆
Joe, thank you for your feedback. We apologize for the inconveniences you experienced and appreciate your understanding as we work on improvements. We are glad you still enjoyed your time exploring the area. We hope to welcome you back in the future with all facilities up to standard for a more seamless and enjoyable experience.

10/10 有夠讚

Gregory

喜歡:整潔度、員工素質和住宿環境和硬體
It was a lovely property
於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月21日回覆
Thank you for the compliment, Gregory! We're so glad you enjoyed your time with us and we hope to welcome you back for another memorable stay soon.

10/10 有夠讚

Emmanuella D

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月16日回覆
Emmanuella, it's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!

4/10 不太好

Tara

家庭旅遊
Stayed for 4 nights. Toilet was dirty. Room was not cleaned 2 of the days we were there . Ran out of toilet paper. They did bring some up with in 15 mins. Asked to have the trash emptied too. That didn’t happen for 2 days. Complained and was given complementary breakfast. Food was not good either. Best part of the hotel is “Starbucks” and the little beach.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月16日回覆
Tara, we apologize for the issues with room cleanliness and service during your stay. We are addressing these concerns to ensure they are not repeated. We are glad you enjoyed the Starbucks and the beach. We hope you will consider staying with us again for a much-improved experience.

8/10 不錯哦

Luis

商務旅客
喜歡:員工素質
I’m glad to know there’s renovations going on since it feels outdated for a Westin property
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月12日回覆
Luis, thank you for staying with us at The Westin Tampa Bay. We are glad you enjoyed your stay and hope to welcome you back again soon when our renovations are complete!

10/10 有夠讚

Bryan,Spring Creek

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked everything about this hotel.
於 2024 年 3 月住了 5 晚
HotelMgmt 於 2024年4月12日回覆
Byran, thank you for your high recommendation. We are delighted that you enjoyed your stay and were pleased with our accommodations. We hope to welcome you back again soon!

6/10 一般般

David

家庭旅遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Only stayed one night. They didn’t have grab bars next to toilet. This is a violation of the ADA.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月12日回覆
David, thank you for bringing this to our attention. We apologize for any inconvenience and are reviewing our compliance to ensure all our facilities meet ADA standards. We appreciate your feedback and hope to have the opportunity to welcome you back for a comfortable and accessible stay.

10/10 有夠讚

Max Anthony,Sayreville

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Helpful front staff, good food recommendations.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月12日回覆
Max, thank you for your kind words. We are delighted to hear that our team was helpful and that you enjoyed our food recommendations. We look forward to welcoming you back for another enjoyable experience soon!

6/10 一般般

K P Kamani KUMARI

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful view to the ocean.
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月22日回覆
Thank you for your review. We are thrilled you enjoyed the beautiful ocean view. We look forward to welcoming you back soon for more breathtaking scenery and a relaxing stay!

6/10 一般般

Amber

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean property. Staff were very polite and helpful. Location good for the airport. Not much around the area and not great transport links. Would be fine if you were driving. Sound proofing wasn’t great, could hear the conversations of the people in the next door room, especially as there was an interlinking door.
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月10日回覆
We are delighted you found our property clean and our team polite, Amber! We appreciate your feedback on location, transport links, and soundproofing. We are working on improvements for a quieter stay. We are looking forward to welcoming you back!

8/10 不錯哦

Leonel

喜歡:整潔度和員工素質
a lot of noise in the buffet area, but there was good attention in the front desk.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月10日回覆
Leonel, thank you for your valuable feedback. We are glad you had an overall enjoyable stay and were pleased with the service our front desk team provided. We sincerely apologize for the inconvenience you experienced in the buffet area and will use your comments to improve. We hope that you will stay with us again for an even better experience!

8/10 不錯哦

David,Conception Bay South

於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月28日回覆
Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

10/10 有夠讚

Thomas S.

家庭旅遊
Great staff and location, but not a lot around the hotel. Amazing views of the bay though!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日回覆
Thomas, thank you for your perfect rating of The Westin Tampa Bay. We are delighted you had an excellent stay and were pleased with our convenient location, amazing views, and helpful team. Your kind words are very much appreciated. The pleasure would be ours to welcome you back!

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great experience staying at the Westin inn Tampa. Will definitely go back!
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月9日回覆
John, thank you for your glowing review of The Westin Tampa Bay. We are thrilled you had an excellent stay and were pleased with our accommodations and amenities. We hope to have the pleasure of welcoming you back!

10/10 有夠讚

Sonya

於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月4日回覆
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Sonya!

8/10 不錯哦

DIXIE

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月4日回覆
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon, Dixie.

10/10 有夠讚

Sherontelle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
HotelMgmt 於 2024年4月4日回覆
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience!

4/10 不太好

Jaime

情侶出遊
喜歡:住宿環境和硬體
不喜歡:員工素質
My check in was a bit dry. Felt like I was bothering the person checking me in also with the person around 11am weren’t to helpful. We were excited to stay when we saw photos and views.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月4日回覆
Jaime, we sincerely regret your arrival was not warm and welcoming and that it fell short of the expectations you had for your trip. This is not the level of service we strive for and we will use your feedback as a training opportunity with the team. Please accept our apologies! We hope for a second chance to restore your trust and show you what we are truly capable of. Thank you.

10/10 有夠讚

Keith

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年4月4日回覆
We loved hosting you, Keith, and appreciate your high praise! All of us at The Westin Tampa Bay hope you will revisit in the future!

6/10 一般般

Suzanne Elizabeth

不喜歡:員工素質和住宿環境和硬體
The hot water took 20 min to heat up, the air conditioner in room was sub par, all the cleaning staff didnt speak one word of english and could not communicate at all. The parking garage arm was broken for days not very safe and im suppose to pay to park my car.
於 2024 年 3 月住了 7 晚
HotelMgmt 於 2024年4月3日回覆
We're truly sorry to hear about your experience, Suzanne Elizabeth. Providing a seamless stay is our priority, and we apologize for falling short in terms of our amenities and communication. Our team will be addressing your comments internally. Thank you, and we'd love the opportunity to welcome you back and showcase the improvements we've made.

8/10 不錯哦

Joanna

喜歡:整潔度、員工素質和住宿環境和硬體
Clean rooms, nice location, rooms could be a little more updated, no pool
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月3日回覆
Joanna, thank you for your review and positive rating! We're glad you found our rooms clean and enjoyed our convenient location. We appreciate your input regarding the need for updates. Your comments will help us improve, and we hope to welcome you back for an even better experience in the future.

2/10 很糟糕

Kushtrim

親子旅遊
不喜歡:員工素質和住宿環境和硬體
First of all the air conditioner was right on our head which made use headache and sick. I just used the wi-if for 3 minutes and they charged me $10 for that. Parking don’t include which you have to pay $25 per night and no pool or hot tub!!!
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年4月3日回覆
Thank you for sharing your feedback, Kushtrim. We apologize for any discomfort caused by the placement of the air conditioner and the unexpected Wi-Fi charge. We'll review these concerns to ensure a more comfortable and transparent experience for our guests. While we do disclose our parking fee on our website and third-party booking sites, we regret if it came as a surprise. Your comments are valuable, and we hope to have the opportunity to welcome you back for an improved stay.

10/10 有夠讚

Dagmar Angeles

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view and mini private "beach" were spectacular.
於 2024 年 3 月住了 7 晚
HotelMgmt 於 2024年4月3日回覆
We're so glad that you enjoyed our beautiful location right by the water, Dagmar! It was a pleasure welcoming you to The Westin Tampa Bay, and we hope you'll plan another relaxing visit with us soon.

10/10 有夠讚

Andrea

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful, clean, and spacious room and bathroom! Staff was very friendly.
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月2日回覆
Andrea, we're thrilled that our accommodations and service left such a positive lasting impression! Thank you for your kind remarks and five-star rating. We'd love to welcome you back soon for another exceptional experience at The Westin Tampa Bay!

10/10 有夠讚

Peggy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay. The staff was very helpful.
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年4月2日回覆
Peggy, it's wonderful to hear that our staff provided helpful service throughout your visit. We appreciate your review and hope to have the pleasure of welcoming you back to experience more of our five-star hospitality soon at The Westin Tampa Bay!

10/10 有夠讚

Geraldine

於 2024 年 3 月住了 2 晚
Hotelmgmt 於 2024年4月20日回覆
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Geraldine.

8/10 不錯哦

Douglas

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to downtown tampa
於 2024 年 3 月住了 4 晚
HotelMgmt 於 2024年4月2日回覆
Douglas, thank you for sharing your positive experience! We're delighted that our location close to downtown Tampa met your needs. We look forward to welcoming you back for another visit soon!

2/10 很糟糕

Stephanie

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The carpet was soaked with some brown liquid, the toilet was broken, the towels were stained, and the bed skirt had a water stain. So the water had shown up before and nobody did anything about it. Valentina and Carlos were totally rude, and the manager was nicer, but tried to tell me Expedia needed to authorize a refund. Guess who Expedia contacted when I told them how awful the place was? Don't waste your time here.
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年3月29日回覆
Stephanie, we are truly sorry your stay fell short of expectations due to the room condition and service received. Your feedback is crucial for us to address these issues and improve. We are working to ensure a much better experience for all guests. We hope you will consider giving us another chance to prove our commitment to excellence.

10/10 有夠讚

Sanethia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice staff
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年3月27日回覆
Sanethia, thank you for your perfect rating of the Westin Tampa Bay. We are delighted you had an excellent stay and our team provided you great service. The pleasure would be ours to welcome you back for another memorable stay!

10/10 有夠讚

christe

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice, very clean
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月27日回覆
Christe, thank you for staying with us at The Westin Tampa Bay and for your high recommendation. We are glad you had a clean and comfortable stay and were pleased with our accommodations. We hope to welcome you back again soon!

8/10 不錯哦

Serafina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Hotelmgmt 於 2024年3月26日回覆
Thank you for taking a moment to leave us with your positive score, Serafina. Hurry back!

6/10 一般般

Rebecca

團體旅遊
不喜歡:員工素質
Very nosey guests front desk clerk for check in and departure were very rude
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年3月27日回覆
Rebecca, we are truly sorry for the noise and the service you encountered. We are taking steps to improve our hospitality and ensure a welcoming environment for all guests. We hope to have another chance to show you the high standard of service we aim to provide.

10/10 有夠讚

Catherine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月24日回覆
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Catherine.

4/10 不太好

Peter

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is not worthy of the westin brand. Only nice staff member was the front desk gent. Everyone else was miserable and grunted at guests instead of greeting them. Rooms are tired. Patched damage to walls in hallways. Bathroom wasn’t clean You can do better.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月27日回覆
Peter, we are sorry to hear about your experience and take your feedback seriously. We are working on both service and facility improvements to meet the Westin standards you expect. Your mention of our front desk team is appreciated, and we are addressing the concerns raised. We hope to welcome you back for an improved stay in the future!