Bob w is a high end elevated apartment hotel stay with a few severely lacking areas.
While the apartments are modern, large and generally clean. Some areas of cleaning were really bad. I found bugs in two rooms I slept in. Not bedbugs, but nonetheless, it gave me anxiety about what they were.
But much more disruptive and I cannot stress this enough, the noise insulation is not suitable. You can hear every footstep from neighbours on your own floor even from across the hall, which is a bit of a disaster in my opinion. I did not get good sleep many nights here.
The experience otherwise was mostly positive. There are amenities and gym membership and the location was great
The staff are very nice, though it feels disconnected in that I had a very good experience with Merlyn, who came over in person to solve a problem but over WhatsApp the team were so nice and tried to offer solutions but no one could... For example... Ask the neighbours to be quiet because they were building residents. I was upgraded to a better suite due to the issues but this ended up biting me in the ass due to the loudness of neighbours.
The air conditioning wasn't as advertised, and even though there was cute touches all over, some aspects didn't work like the SNES.
In all I really wanted to enjoy this experience. I can sense the passion from the staff but it doesn't cut it when noise problems and other issues I feel just were only half addressed. They did offer to move me again to their credit.