Dear Mr. Bobby,Thank you for taking time to review your stay with us. We are glad to hear that you enjoyed your stay with us just as our entire hotel staff enjoyed catering to your needs. We hope to see you again soon.
10/10 有夠讚
LILIBETH
家庭旅遊
2023年12月10日
Love the speed of the internet! The shower was great! Beautiful view of Taal Lake! A bit dated though but still wonderful resort to unwind!
LILIBETH
於 2023 年 12 月住了 1 晚
ERH 於 2024年2月16日回覆
Dear Ms. Lilibeth,Thank you for taking time to review your stay with us. We are glad to hear that you enjoyed your stay with us just as our entire hotel staff enjoyed catering to your needs. We hope to see you again soon.
2/10 很糟糕
Raymond
情侶出遊
2023年11月4日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staffs are scared to talk to guests
Raymond
於 2023 年 11 月住了 1 晚
2/10 很糟糕
Rolando
團體旅遊
2023年10月28日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad service, tv, wifi not working.
Loads of insects
Rolando
於 2023 年 10 月住了 1 晚
ERH 於 2023年11月5日回覆
Dear Mr. Rolando,We are sorry that you had a poor experience at our hotel. In as much as we strive to provide good service and facilities to all our guests, we are disappointed that we fell short in your case. We appreciate your input and we will do our best to rectify or improve on the points mentioned.
10/10 有夠讚
Girlie
2023年8月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Girlie
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Angelique
2023年6月13日
喜歡:員工素質和住宿環境和硬體
magnda tahimik yung place kaso walang food na pang lunch and dinner
Angelique
於 2023 年 6 月住了 2 晚
ERH 於 2023年10月5日回覆
Good day! We appreciate your input and we will do our best to rectify or improve on the points mentioned.
10/10 有夠讚
Gertrudes
家庭旅遊
2023年5月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A Place to Relax
The place has a great view of the lakes. Room is big and comfortable. Service is excellent. Nice pool. Entertainment room with billiard pool and karaoke.
Gertrudes
於 2023 年 5 月住了 3 晚
ERH 於 2023年10月5日回覆
Good day!Thank you for taking time to review your stay with us. We are glad to hear that you enjoyed your stay with us just as our entire hotel staff enjoyed catering to your needs. We hope to see you again soon.
8/10 不錯哦
Zenaida
家庭旅遊
2023年5月4日
喜歡:整潔度、員工素質和客房舒適度
Amazing for the service and staff but the facilities and rooms are definitely not senior friendly due to all stairs, uphill, downhill walks.
Zenaida
於 2023 年 4 月住了 2 晚
ERH 於 2023年10月5日回覆
Good day!We appreciate your positive feedback about our hotel. All of us at Estancia take pride in catering to our guest needs the best way we can. We look forward to seeing you again soon.