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雪梨套房賽貝爾碼頭飯店的評分

5 out of 5
雪梨套房賽貝爾碼頭飯店
98 Gloucester Street, The Rocks, NSW

評論

9.2

太棒了

10 分，有夠讚；2196 則評論中有 1505 則" "
8 分，不錯哦；2196 則評論中有 542 則" "
6 分，一般般；2196 則評論中有 99 則" "
4 分，不太好；2196 則評論中有 30 則" "
2 分，很糟糕；2196 則評論中有 20 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Mei

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Operations Manager 於 2023年8月18日回覆
Dear Mei, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

10/10 有夠讚

Victor

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Prime location. Several minutes walk away from Circular Quay. Near bridge street/circular quay light rail station. My room was a city view room, on the 23rd floor. The living area was facing darling harbour and we also had a clear view of the Sydney bridge. Staff were nice and friendly. Very suitable for families with young children and when you stay for several days or more as there is open kitchen washing machine.
於 2023 年 7 月住了 9 晚
Operations Manager 於 2023年8月9日回覆
Dear Victor, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

8/10 不錯哦

YEW HOONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
James 於 2019年10月30日回覆
Dear Yew Hoong, Thanks you for your email and review following your stay with us at The Sebel Quay West Suites Sydney. We hope to be able to welcome you back again in the very near future. Kind Regards, James Ferguson General Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和設施服務
住宿地點離雪梨港/地鐵站近, 交通離各景點都算便利, 房間空間寬敞並有機會看到海景,溫水泳池也相當加分, 但住宿遇到洗衣機引發的跳電造成一些不便,不過服務人員很迅速地協助處理, 另外杯子有茶漬,烤麵包機有殘留麵包屑, 因此設備和乾淨稍微扣分~
於 2019 年 8 月住了 3 晚
James 於 2019年8月26日回覆
Thank you for your review and feedback following your stay with us at Quay West. The team and I are pleased you enjoyed your stay and hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

8/10 不錯哦

CHUN YU

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 8 月住了 4 晚
James 於 2019年8月20日回覆
Dear Chun Yu, Thank you for your review and choosing to stay at Quay West Suites Sydney while visiting the area. Thank you again for your loyalty to AccorHotels and we value your feedback. We hope to welcome you again to Quay West Suites Sydney next time you are in the city. Kind Regards, James Ferguson General Manager

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
地點方便 staff nice 去歌劇院 橋很近 酒店去機場25mins taxi 大概aus$55 附近歺㕔多
於 2019 年 3 月住了 2 晚
James 於 2019年3月28日回覆
Thank you for your review and feedback following your stay with us at Quay West Suites Sydney. We appreciate your choice to stay with us and hope to welcome you back again soon. Kind Regards, James Ferguson General Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度和住宿環境和硬體
地點方便 房大 staff nice 去歌劇院 橋很近 洒店去機場25mins 大概aus$55 附近歺㕔多
於 2019 年 3 月住了 1 晚
James 於 2019年3月28日回覆
Thank you for your review and feedback following your stay with us at Quay West Suites Sydney. We appreciate your choice to stay with us and hope to welcome you back again soon. Kind Regards, James Ferguson General Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convienent location for business and sightseeing alike. The room is spacious for our family of four.
於 2019 年 2 月住了 3 晚
James 於 2019年4月1日回覆
Thank you for your review and choosing to stay at Quay West for your recent visit to the area. The team and i hope to see you again soon. Kind Regards, James Ferguson General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 9 月住了 2 晚
Cleo 於 2018年10月4日回覆
Thank you for your review and choosing to stay with us at Quay West Suites Sydney for your recent visit to the area. The team and I look forward to seeing you again in the very near future. Kind Regards, Cleo Seaman General Manager

2/10 很糟糕

Ping Yin Stephen

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Too bad
Money for all services including common providing kit
於 2018 年 9 月住了 1 晚
Cleo 於 2018年10月4日回覆
Dear Ping Thank you for your review and choosing to stay with us at Quay West Suites Sydney for your recent visit to the area. The team and I look forward to seeing you again in the very near future. Kind Regards, Cleo Seaman General Manager

8/10 不錯哦

Anna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 3 晚
Cleo 於 2018年6月7日回覆
Dear Anna, Thank you for your review and pictures of your recent stay at Quay West Suites Sydney. The team and I hope to see you return to Quay West again in the very near future. Kind Regards, Cleo Seaman General Manager

10/10 有夠讚

Alan，Sydney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good View of Sydney Habor. Wonderful Room Service and The hotel is near the Rock and Circular Quay.
於 2018 年 3 月住了 2 晚
Cleo 於 2018年3月27日回覆
Dear Alan, Thank you for your review and taking the time to provide feedback and a photo following your stay with us. The team and I hope to see you return to us again soon. Kind Regards, Cleo Seaman General Manager

10/10 有夠讚

Wenjing

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不错的入住体验
酒店前台有中文服务，地理位置非常好，离歌剧院和大桥都很近。
於 2018 年 2 月住了 2 晚
Cleo 於 2018年2月14日回覆
Dear Wenjing, Thank you for your review and choosing to stay at Quay West Suites Sydney. We hope to see you return to us again soon. Kind Regards, Cleo Seaman General Manager

10/10 有夠讚

Tsz Wai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Price a bit high, overall satisfied & cosy stay.
Great apartment hotel for family to stay. Stunning panorama of Opera House & Harbour Bridge, lovely night view. Hotel not new but room is clean and newly furnished, however not spacious for 5 to stay in a 2-rooms apartment. Kitchen fully equipped. Walkable distance to quay which you can grasp some food even late night. Easy to locate & around 10 mins nice walk to metro station.
於 2017 年 7 月住了 2 晚

6/10 一般般

y，y

喜歡：員工素質
絕對不會再住
殘舊，$630AUD 一晚兩房單位非常不值。後悔不已。不過職員Helpful有禮值得讚賞。地點不適合有嬰兒車的家庭

8/10 不錯哦

KWOK WING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
Well located, comfortable to stay. Have a nice view. Highly recommend.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
觀景一流
觀景一流，是世界級的，價錢很貴，位置步行10分鐘可到市中心，很靜。可惜Wi-Fi要付費。設施齊全。

8/10 不錯哦

JOHN WAYNE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel for the price!
I loved the hotel. Each room gets a view to the Opera House. My room actually had 2 bedrooms so if you are here on a family trip, it is great. Only problem is that the check-out time is at 10:00AM. I am not sure if that is an Australia thing or is that hotel specific.

8/10 不錯哦

shuojung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服務很好，會主動詢問客人，協助客人

10/10 有夠讚

xu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置非常好，离港口很近，但是在山坡山，房间超大，设备一应俱全，酒店门口有趴活的租车公司专车趴活，出门走十分钟可到繁华商业街，窗户能直接看到海，此次住宿感觉非常好。

10/10 有夠讚

Kenneth，Hong Kong

喜歡：整潔度、員工素質和客房舒適度
Very next view
Good service Nice staffs Magnificant view Very close too attractions

8/10 不錯哦

YU，中国

喜歡：整潔度和客房舒適度
位置不错
位置不错，离环形码头很近。虽然是城市景观房，但窗外也能看到一部分海景。在23层游泳池室外平台可以眺望大桥和歌剧院。有厨房用具和带烘干的洗衣机。房型比较怪异，回酒店需要爬一个大斜坡，过夜停车较贵。适合家庭居住，值得推荐。

10/10 有夠讚

YUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通便利，服务一流，购物方便，度假首选
房间宽敞舒适，干净整洁。早餐简单而精致，入住退房相当便捷，前台还帮忙预定了去机场的出租车，出租车非常准时。前台及餐厅的服务生很友好。虽然房价不便宜，但出行方便、DFS近在咫尺，还能欣赏悉尼歌剧院的迷人夜景，确实物有所值，非常满意。

10/10 有夠讚

Marcus ，hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good choice in Sydney
nice room with comprehensive appliances. the view is good. wifi is slow.
David M 於 2016年2月29日回覆
Hi Marcus, I am so pleased that you enjoyed the apartment and the view. We are looking at a solution for the wifi to be installed mid year. Regards, David McDonald, General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好，It is very good!

10/10 有夠讚

CHIN CHING，HONG KONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
absolutely nice view. we can enjoy the peachful atsmosphere with sydney opera and habor bridge. recommended

10/10 有夠讚

hongli，中国

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推荐的酒店
值得推荐的公寓酒店，位置离码头等景点近，非常适合居家旅行居住。
Joleen Hurst 於 2015年5月2日回覆
Thank you for your wonderful rating. Kind regards, General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Joleen Hurst 於 2014年12月17日回覆
Thank you for your review. Joleen Hurst General Manager

10/10 有夠讚

Shirley石头

喜歡：整潔度、員工素質和客房舒適度
很方便
海湾景很漂亮,交通很方便，就是坡有点高，有电梯可以到。夜景很漂亮，楼顶泳池不错。很推荐，性价比高，可以选择

10/10 有夠讚

Laozhang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Ludovic

情侶出遊
very nice spacious and well equipped apartment. view of the bridge. the leisure area on the 23rd floor is good for the swimming pool and spa. On the other hand, the gym is much less equipped than hotels in this category.
於 2024 年 5 月住了 4 晚
Tissa Wickramasuriya 於 2024年5月14日回覆
Good afternoon Ludovic,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future.Sincerely, Tissa Wickramasuriya Operations Manager

10/10 有夠讚

Craig

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excellent Hotel to stay at. Location is great. Staff great to and the pool views are awesome.
於 2024 年 4 月住了 1 晚
Tissa Wickramasuriya 於 2024年4月23日回覆
Dear Craig,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

6/10 一般般

HARISH RAJ

親子旅遊
喜歡：整潔度和設施服務
There are a few misleading descriptions about this place on the website which costed my stay dearly! Firstly and most importantly, although it has parking, IT IS ONLY FOR VALET!! Meaning, you couldn't go and park in their car park if you rented a car, where it mentions a car park is available. Parking is $75.00/day. Parking at the closeby Wilson parking was $70.00/day. Secondly, the breakfast isn't a buffet. The only items which are available for buffet are cereals and drinks, and 1 choice of breakfast which is offered from the menu. While doing the booking however, it was mentioned "Buffet Breakfast" on the Expedia site. View from the room was exceptional nonetheless.
於 2024 年 4 月住了 5 晚
Tissa Wickramasuriya 於 2024年4月20日回覆
Good afternoon Harish,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore we appreciate you sharing your concerns.I will ask our team to review our Expedia page to ensure there is clarity in our available services , and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Tissa Wickramasuriya Operations Manager

6/10 一般般

Yaro

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Overall the hotel was good, staff were friendly and helpful. The room itself was showing its age, carpet in the room could use updating, a bit of paint bubbling along the baseboards, etc. The guest wifi SUCKED, and in this day and age there is no reason for that, they need to invest money to improve it. We probably wouldn’t stay there again because of how poorly wifi performed. Nothing more frustrating than trying to connect over and over again or getting kicked off when you’re trying to look at a restaurant menu, it’s 2024 or goodness sakes… would have given it 4 stars had it not been for the wifi issues.
於 2024 年 4 月住了 4 晚
Tissa Wickramasuriya 於 2024年4月17日回覆
Dear Yaro,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. 'I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working with our provider to taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Tissa WickramasuriyaOperations Manager

10/10 有夠讚

Tenille

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Wonderful location with amazing views. Very comfortable stay in our apartment thank you
於 2024 年 4 月住了 1 晚
Tissa Wickramasuriya 於 2024年4月17日回覆
Dear Tenille,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

10/10 有夠讚

Linda

喜歡：整潔度和住宿環境和硬體
A great view of The Rocks, harbour and the opera house. Room was spacious and had everything we needed. Nice breakfast in the restaurant.
於 2024 年 3 月住了 4 晚
Operations Manager 於 2024年4月15日回覆
Dear LindaWe very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 有夠讚

Clinton

喜歡：整潔度和住宿環境和硬體
Was great
於 2024 年 3 月住了 5 晚
Operations Manager 於 2024年4月11日回覆
Dear Clinton,We very much appreciate your comments regarding your stay at the Sebel Quay West Suites Sydney.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kind Regards,Tissa WIckramasuriyaOperations Manager

8/10 不錯哦

peter

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Operations Manager 於 2024年4月11日回覆
Dear PeterWe very much appreciate your comments regarding your stay at the Sebel Quay West Suites Sydney.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WIckramasuriyaOperations Manager

10/10 有夠讚

Christopher

於 2024 年 3 月住了 9 晚
Operations Manager 於 2024年4月14日回覆
Dear Christopher,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 有夠讚

MEGUMI

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
窓からの眺めが最高です。キッチンも食洗器も洗濯機も清潔でした。週末は花火が見れました。トラブルの対応もスタッフさんが快く解決してくれました。シドニーに行くときはまたこのホテルを予約します。
Tissa Wickramasuriya 於 2024年3月27日回覆
Dear Megumi,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

8/10 不錯哦

Paul

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Our stay at The Sebel Quay was wonderful with the exception of a few cleanliness issues in our room. It is a 5 star property and the room had been renovated but other areas such as the pool area have not been updated yet and although enjoyable and fun, the pool does need time upkeep. The staff was super friendly and check in/out was a breeze. The servers for breakfast were exceptional and the food was amazing. Such great service and value there. The location was close to Circular Quay/Opera House/Harbour Bridge and very close to light rail transit. The area was safe and there were plenty of walkable dining options. We would stay again.
於 2024 年 3 月住了 3 晚
Tissa Wickramasuriya 於 2024年3月25日回覆
Dear Paul,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

2/10 很糟糕

Jason

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Stayed 3 nights at the property and experience most of the amenities that the hotel offered. One issue which resulted in a negative stay. Room was large for a family of 3 with a young child. Space to run around or relax. The living room and kitchen were very dated, but were still very clean. Kitchenette had all small wears required to cook basic meals. Pool was lovely and well maintained. Great view and a nice size. Our biggest and most frustrating challenge came from the WiFi. It continuously cut-out throughout our stay. Regardless of multiple calls to the front desk, communicating in person, and multiple conversations with the hotel's internet provider, our issue was never resolved. If you don't require internet for your trip, then this hotel is great. If you are like our family who were travelling internationally with a 3 year old, that requires internet to check into their flights, arrange transportation with a company for child seat, download movies for our flights, or general screen time, then don't stay at this property. There was absolutely no reason why this was not resolved. Best part, I had to make a local phone call to book my child seat taxi as I could not book it online. Was ultimately charged for the local call when I checked out. Although the charge was inexpensive, the fact that I had to pay was atrocious, even after one of the assistant managers knew I made the call. This is poor and inexcusable customer service.
於 2024 年 3 月住了 3 晚
James Ferguson 於 2024年3月27日回覆
Dear Jason,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working with our provider to taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, James Ferguson, General Manager

10/10 有夠讚

Maryorie

親子旅遊
喜歡：住宿環境和硬體
The valet parking was a great feature! The view was absolutely amazing of the Sydney Harbor and Opera House, the location was great and my daughter really enjoyed the pool and jacuzzi on the 23rd floor. Which had an amazing view as well.
於 2024 年 3 月住了 2 晚
Tissa Wickramasuriya 於 2024年3月25日回覆
Dear Maryorie,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

10/10 有夠讚

Scott，Sunrise Beach

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very walkable to the cruise terminal. We had 4 suitcases and had no problem.
於 2024 年 2 月住了 4 晚
Tissa Wickramasuriya 於 2024年3月14日回覆
Dear Scott,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

8/10 不錯哦

Darrell

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Operations Manager 於 2024年3月3日回覆
Dear Darrell,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Sebel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 有夠讚

Elena

情侶出遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Spacious suite, we had the city view but it was still great and had all necessary amenities. The interior is little dated but overall good bed, kitchen, shower, etc. The staff were helpful, and the neighborhood is excellent. The onsite restaurant is actually on the second floor (had good breakfast but no alcohol during) and there is a pool area/balcony with a view of the harbor which was very nice for photos
於 2024 年 2 月住了 2 晚
Operations Manager 於 2024年2月22日回覆
Dear Elena,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 有夠讚

Antonnia

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Wonderful location
於 2024 年 2 月住了 1 晚
Operations Manager 於 2024年2月19日回覆
Dear Antonnia,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager