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雪梨雷吉斯世界廣場飯店的評分

4.5 out of 5
雪梨雷吉斯世界廣場飯店
389 Pitt Street, Sydney, NSW

評論

8.8

有夠讚

10 分，有夠讚；1003 則評論中有 537 則" "
8 分，不錯哦；1003 則評論中有 327 則" "
6 分，一般般；1003 則評論中有 87 則" "
4 分，不太好；1003 則評論中有 25 則" "
2 分，很糟糕；1003 則評論中有 27 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Hiu Wai

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the location is good
於 2024 年 4 月住了 7 晚
JF 於 2024年4月21日回覆
Dear Hiu, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

joshua

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
JF 於 2024年1月22日回覆
Dear Joshua,Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

MIU KUEN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚
JF 於 2023年8月15日回覆
Dear Miu,Thank you for your review, we are delighted you have enjoyed your stay with us overall.Warm regards,JF SavarocExecutive Assistant Manager

8/10 不錯哦

Sing Chi Stephen

家庭旅遊
喜歡：整潔度和員工素質
Asked for skipping room service but not followed up. Environment quite noisy but little can be done. Corridor is a bit too dim.
於 2023 年 8 月住了 4 晚
JF 於 2023年8月14日回覆
Dear Sing Chi,Thank you for the review, we're glad you've enjoyed your stay with us, thanks for sharing your experience. Kind regards,JF SavarocExecutive Assistant Manager

6/10 一般般

Jerome

喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Great experience
於 2023 年 7 月住了 8 晚
JF 於 2023年7月31日回覆
Hi Jo,Thank you for your review, much appreciated.Kind regards,JF SavarocExecutive Assistant Manager

10/10 有夠讚

Chih-kai

於 2023 年 6 月住了 5 晚
Mitch Plenge, Front Office Manager 於 2023年6月16日回覆
Dear Chig-Kai, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
The location was great, around 10mins walk from Central Station. There were many restaurants and shops nearby. The staff were really nice and helpful. Room was tidy and spacious. However there were small mosquito from the toilet drainage. And they were stick on the towels and I was not able to use them.
於 2023 年 4 月住了 5 晚
Mitch Plenge, Front Office Manager 於 2023年4月20日回覆
Dear Guest, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. We are so delighted to see you found the location to be so perfect, so many food options and easy transport nearby!It is fantastic to see you had such a great experience with us, and our staff delivered quality hospitality for youKind Regards,

8/10 不錯哦

Heryuan

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 10 晚
Mitch Plenge, Front Office Manager 於 2023年2月2日回覆
Dear Heryuan,Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

6/10 一般般

SHEY-HUEI

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 7 晚
Mitch Plenge - Front Office Manager 於 2023年1月6日回覆
Dear Shey-Huei,Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

6/10 一般般

Mo Chi Daniel

家庭旅遊
喜歡：員工素質
於 2022 年 7 月住了 11 晚
Mitch Plenge, Front Office Manager 於 2022年7月22日回覆
Dear Mo Chi Daniel, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

8/10 不錯哦

pui ying

於 2021 年 2 月住了 5 晚
Demi Butler - Front Office Manager 於 2021年2月24日回覆
Thank you for rating your recent stay!

10/10 有夠讚

peter

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was so close to everything room was clean we had a very enjoyable holiday
於 2024 年 4 月住了 5 晚
JF 於 2024年4月29日回覆
Dear Peter, Thank you for your review, we are delighted you have enjoyed your stay with us overall.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Flora

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
5 star
於 2024 年 4 月住了 4 晚
JF 於 2024年4月29日回覆
Dear Flora, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Dean

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Excellent location. Blind in main room didn't work, I asked at reception for it to be fixed. It wouldn't go up. Someone came and supposedly fixed it but once you closed it, it would not go up again. Shower door didn't close properly. Housekeeping was not consistent.
於 2024 年 4 月住了 6 晚
JF 於 2024年4月29日回覆
Dear Dean, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. I have share your feedback with our engineering team as well as our housekeeping team. Thanks again.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Chady

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, decent hotel for the price.
於 2024 年 4 月住了 1 晚
JF 於 2024年4月29日回覆
Dear Chady, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Sung Hee，Cypress

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was conveniently located within walking distance of the Opera House and Harbor Bridge and was good for shopping nearby.
於 2024 年 4 月住了 3 晚
JF 於 2024年4月29日回覆
Dear Sung, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Mary

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful staff. Clean and comfortable rooms.
於 2024 年 3 月住了 2 晚
JF 於 2024年4月21日回覆
Dear Mary, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Constance

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is very clean
於 2024 年 4 月住了 4 晚
JF 於 2024年4月21日回覆
Dear Constance, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

RUMI

於 2024 年 4 月住了 3 晚
JF 於 2024年4月30日回覆
Dear RUMI, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Cyrus

喜歡：整潔度、員工素質和住宿環境和硬體
We enjoyed the rooms and how the place was set up, but in the bathroom the shower was leaking. I wish there was a better alternative like the staff having checked our room before our stay. but in conculsion the hotel was lovely.
於 2024 年 4 月住了 3 晚
JF 於 2024年4月7日回覆
Dear Cyrus, Thank you for your review, sorry to hear about the issue in the shower. We do check the rooms prior to guest's stay, but will address the problem you raised, and fix it. Thanks for bringing it to our attention. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Richard

於 2024 年 4 月住了 1 晚
JF 於 2024年4月29日回覆
Dear Richard, Thank you for your review, we are delighted you have enjoyed your stay with us overall.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

kihoon

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Very good place
於 2024 年 4 月住了 4 晚
JF 於 2024年4月7日回覆
Dear Kihoon, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Amber

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 13 晚
JF 於 2024年4月7日回覆
Dear Amber, Thank you for your review, much appreciated. Our Restaurant is named Amber! what a coincidence. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

MINORU

於 2024 年 4 月住了 2 晚
JF 於 2024年4月29日回覆
Dear Minoru, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Lily

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
JF 於 2024年4月7日回覆
Dear Lilly, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Julie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bit disappointed this time, broken blinds (gave up asking for repair) leaking shower, erratic housekeeping. VIP access???? Doubt we will return, the shine has gone
於 2024 年 3 月住了 8 晚
JF 於 2024年4月1日回覆
Dear Julie, Thank you for your review, although we are sorry to hear you didn't enjoy your stay with us overall. We will review your feedback with the team and action the issues you have raised. Thank you again for your feedback, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Kenneth

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel and room. Convenient to everything.
於 2024 年 3 月住了 2 晚
JF 於 2024年4月1日回覆
Dear Kenneth, Thank you for your review, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

JUAN PABLO

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Buen hotel
於 2024 年 3 月住了 3 晚
JF 於 2024年4月1日回覆
Dear Juan Pablo, Thank you for your review, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Kei

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good Location and Best communication of all staffs!
於 2024 年 3 月住了 2 晚
JF 於 2024年3月19日回覆
Dear guest,Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

10/10 有夠讚

MITSUHIRO

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
最高でした
於 2024 年 3 月住了 4 晚
JF 於 2024年3月17日回覆
Dear Mitsuhiro, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

6/10 一般般

soo nam

情侶出遊
喜歡：員工素質
위치가 좋았으나 기분좋게하는 숙박이아닌 그냥 잠만 자고나오는 공간으로서는 훌륭했다
於 2024 年 3 月住了 2 晚
JF 於 2024年3月17日回覆
친애하는 손님, 귀하의 리뷰에 감사드립니다. 우리는 당신이 우리와 함께 즐거운 시간을 보냈다는 소식을 듣고 기쁘게 생각합니다. 따뜻한 안부 인사,JF SavarocExecutive Assistant Manager

10/10 有夠讚

YUKO

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
とても清潔で、アメニティやリネンも毎日綺麗にしてあり快適に過ごせました。ファミリールームは２部屋それぞれにトイレとシャワールームがあり、片方だけバスタブがありました。観光や買い物に便利でとても満足しています。悪い点をしいて言えば、バスタブなし、シャワーのみの方はシャワーの水がトイレの下に流れて困りました。チェックイン時に案内が何もないので、エレベーターでルームカードをかざさないと部屋のボタンが押せないことがわからなかったです。他の宿泊客も困っていました。でも親切にしていただき素晴らしい家族旅行ができました。
於 2024 年 3 月住了 4 晚
JF 於 2024年3月10日回覆
こんにちは、レビューいただきありがとうございます。オンラインでレビューしていただき、ありがとうございます。いただいたフィードバックは当社の基準をさらに向上させるために活用させていただきます。 改めてありがとうございます。当ホテルでのご滞在を楽しんでいただけたことを嬉しく思います。 敬具、JF SavarocExecutive Assistant Manager

10/10 有夠讚

Ignacio

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location walking distance to darling harbor, circular quay, opera house, museums. Trolly car abd sudway system very close by.
JF 於 2024年3月10日回覆
Dear Ignacio, Thank you for your review, we are delighted you have enjoyed your stay with us overall, and more particularly our location. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Ignacio

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, walking distance to the tourist harbors. The hotel is on a property that is almost a city of its own, with restaurants, stores, bars, pharmacy, etc. All within walking distance. Good experience, this hotel is recommended, if you enjoy walking. Streetcar and subways are also within a few blocks.
於 2024 年 3 月住了 2 晚
JF 於 2024年3月10日回覆
Dear Ignacio, Thank you for your review, we are delighted you have enjoyed your stay with us overall, more particularly our location.Warm regards, JF Savaroc Executive Assistant Manager

6/10 一般般

sakurai

不喜歡：住宿環境和硬體
シャワーが使いづらかったです ベッドは大きくて快適でした 歯ブラシくらいはあったらよかったなと思いました
於 2024 年 3 月住了 2 晚
JF 於 2024年3月7日回覆
レビューをいただきましてありがとうございます。 ご指摘いただいた問題について検討させていただきます。 敬具、

2/10 很糟糕

Darlene

於 2024 年 3 月住了 2 晚
JF 於 2024年3月26日回覆
Dear Darlene,Thank you for your review, feel free to contact us to share more details as to why you scored us so low as we would love the opportunity to learn from your feedback and improve our standards. Kind regards,JF SavarocExecutive Assistant Manager

8/10 不錯哦

Rober'

團體旅遊
Impersonal interaction between staff and clients
於 2024 年 2 月住了 2 晚
JF 於 2024年3月4日回覆
Dear Rober, Thank you for your review, sorry to hear you feel the interaction you had wasn't genuine enough. I've shared your feedback with our team. Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Kris

喜歡：整潔度、員工素質和住宿環境和硬體
Loved the location.
於 2024 年 2 月住了 2 晚
JF 於 2024年3月3日回覆
Dear Kris, Thank you for your review, we are delighted you have enjoyed your stay with us, and more particularly our location.Warm regards, JF Savaroc Executive Assistant Manager

6/10 一般般

???

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
ウェルカムドリンクサービスが付いているプランなのに、催促しないとチケットがもらえなかった。 2泊目の掃除の時に、洗面所の栓を締められて水が流れなかった。それを3泊目にメモを残して、栓を締めないようにしてもらったのに、4泊目は、また栓を締められていた。 掃除の雑巾が置き去りにされた。
於 2024 年 2 月住了 4 晚
JF 於 2024年2月29日回覆
こんにちは、レビューありがとうございます。 ご滞在に関していくつかの問題があったとのこと、申し訳ございません。 これを社内で検討し、ここで発生したコミュニケーション障害を修正します。 ご経験を共有していただきありがとうございます。 よろしく、

8/10 不錯哦

Julie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Basically furnished but everything you need
於 2024 年 2 月住了 1 晚
JF 於 2024年2月20日回覆
Dear Julie, Thank you for your review, we are delighted you have enjoyed your stay with us. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Melitza

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel with friendly staff. They really try to keep you as comfortable.
於 2024 年 2 月住了 3 晚
JF 於 2024年2月19日回覆
Dear Melitza, Thank you for your review, much appreciated. Warm regards, JF SavarocExecutive Assistant Manager

8/10 不錯哦

Gregory

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Friendly staff. Some small deferred msintenance in room 2640 - shower mixer came off at times; hand basin plug didn’t work; hinge cover on tiolet seat missing; some carpet stains - however generally well decorated room and hotel location is good
於 2024 年 2 月住了 7 晚
JF 於 2024年2月19日回覆
Dear Gregory, Thank you for your review, much appreciated. Sorry to hear about the maintenance issues you have faced. We've reviewed this feedback with our maintenance team to rectify. Thank you. Warm regards,JF SavarocExecutive Assistant Manager

10/10 有夠讚

Kodai

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
JF 於 2024年2月19日回覆
Dear Kodai, Thank you for your review, much appreciated. Warm regards, JF SavarocExecutive Assistant Manager

10/10 有夠讚

tarinder

Special thanks to the staff for shipping our personal items. Thank you
於 2024 年 2 月住了 1 晚
JF 於 2024年2月18日回覆
Dear Tarinder, Thank you for your review, much appreciated. We're glad you got your items back! Warm regards, JF Savaroc Executive Assistant Manager

8/10 不錯哦

Lynn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great Hotel in the middle of town with easy walking access to many attractions. Unfortunately the restaurant was not available for dinner being booked by a group
於 2024 年 2 月住了 2 晚
JF 於 2024年2月14日回覆
Dear Lynn,Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

10/10 有夠讚

Angelin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 7 晚
JF 於 2024年2月11日回覆
Dear Angelin, Thank you for your review, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

susan

於 2024 年 2 月住了 3 晚
JF 於 2024年3月21日回覆
Dear Susan,Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

10/10 有夠讚

jin young

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome as I expected ! Especially best location in Sydney.
於 2024 年 2 月住了 4 晚
JF 於 2024年2月8日回覆
Dear guest,Thank you for your review, much appreciated. Best location in Sydney!!Warm regards,JF SavarocExecutive Assistant Manager

8/10 不錯哦

Travis

喜歡：整潔度、員工素質和設施服務
Perfect central Sydney location to walk from.
於 2024 年 2 月住了 1 晚
JF 於 2024年2月4日回覆
Dear Travis, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. Warm regards, JF Savaroc Executive Assistant Manager

10/10 有夠讚

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
JF 於 2024年1月29日回覆
Dear Guest, Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager