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雪梨洲際飯店 - IHG 旗下飯店的評分

5 out of 5
雪梨洲際飯店 - IHG 旗下飯店
117 Macquarie Street, Sydney, NSW

評論

9.0

太棒了

10 分，有夠讚；1002 則評論中有 631 則" "
8 分，不錯哦；1002 則評論中有 230 則" "
6 分，一般般；1002 則評論中有 83 則" "
4 分，不太好；1002 則評論中有 33 則" "
2 分，很糟糕；1002 則評論中有 25 則" "

9.4/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Wai Han Nancy

喜歡：整潔度、住宿環境和硬體和客房舒適度
舒適性價比高的四星半國際級品牌洒店
酒店頂層室內泳池
從頂層泳池可望到歌劇院
從頂層望出去的風景
後頂層出去的風景
於 2023 年 10 月住了 6 晚

10/10 有夠讚

Shiao-hui

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice room and friendly staff!
於 2023 年 8 月住了 1 晚
InterContinental Sydney 於 2023年8月10日回覆
Thank you very much, Shiao-hui, for your favourable comments on InterContinental Sydney and for particularly highlighting the friendly staff. Delighted you enjoyed the friendly and helpful service provided to you and we hope to welcome you back in the near future.Warm regards,

4/10 不太好

Hoi Ting

喜歡：員工素質
不喜歡：整潔度
於 2023 年 7 月住了 4 晚
InterContinental Sydney 於 2023年8月10日回覆
Dear Hoi Ting, We do appreciate that you have chosen to stay at InterContinental Sydney. Please accept our sincerest apologies for your recent experience not being as enjoyable as naturally anticipated.We do hope we will have another opportunity to restore your faith in our service and hospitality.Warm Regards, InterContinental Sydney Team

10/10 有夠讚

Chen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
InterContinental Sydney 於 2023年8月28日回覆
Thank you, Chen, for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon.

10/10 有夠讚

XIAOXIANG

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
餐廳服務口味俱佳 但是至今未收到電子帳單
於 2023 年 7 月住了 7 晚

10/10 有夠讚

Kai kit

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Ching fai

於 2023 年 2 月住了 2 晚

10/10 有夠讚

Tzung nan

於 2022 年 12 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
距離歌劇院很近，交通也比較方便，搭乘機場線可以直接到達。
於 2020 年 1 月住了 2 晚
InterContinental Sydney 於 2020年2月21日回覆
May we sincerely thank you for sharing your positive comments following your most recent stay with us at InterContinental Sydney. It is so pleasing to read that you enjoyed our prime location.We look forward to welcoming you back to our Hotel again soon. Warm regards, InterContinental Sydney

10/10 有夠讚

Yee Yin Aiman

於 2020 年 2 月住了 4 晚

10/10 有夠讚

Tao

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 2 晚
InterContinental Sydney 於 2020年2月21日回覆
Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

8/10 不錯哦

Kwok Fun

喜歡：整潔度和員工素質
性價比偏貴
入口大堂陝窄，住宿環境尚可以，地點靠近碼頭，交通方便，但價錢偏高。
於 2019 年 12 月住了 3 晚
InterContinental Sydney 於 2020年1月24日回覆
Dear Kwok Fun, Thank you for your feedback following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and your comments are extremely valuable to enable us to identify for improvement. We hope to welcome your return soon. Warm regards, InterContinental Sydney

10/10 有夠讚

HUNGLING

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚
InterContinental Sydney 於 2020年1月24日回覆
Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

10/10 有夠讚

Hon Yin

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
InterContinental Sydney 於 2020年1月24日回覆
Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

8/10 不錯哦

TA-WEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sydney Intercontinental Hotel
居住環境舒適，房務服務貼心，地點交通便利，飯店內的早餐及餐廳用餐體驗極佳
於 2019 年 12 月住了 5 晚
InterContinental Sydney 於 2020年1月24日回覆
Dear TA-WEI, May we sincerely thank you for sharing your positive comments following your most recent stay with us at InterContinental Sydney. It is so pleasing to read that you enjoyed such a wonderful stay with us and were so impressed with our buffet breakfast offerings and amazing location. We look forward to welcoming you back to InterContinental Sydney again soon! Warm regards, InterContinental Sydney

8/10 不錯哦

Olivia，HK

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room has a spectacular view of the Sydney Harbour and the Bontanic Garden. It was very nice that the hotel had arranged such room (it was claimed to be the best in the category of rooms we chose but we had to wait for a couple of hours until it was ready) instead of another one (which was actually available when we checked in) with the view of the construction site.
於 2019 年 12 月住了 7 晚
InterContinental Sydney 於 2020年1月8日回覆
Hi Olivia, It was a pleasure to welcome you as our guests, and we do hope that we can welcome your return on another occasion soon to the InterContinental Sydney - farewell until next time! Warm regards, InterContinental Sydney

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Hotel is quiet dated.
Good location, very convenient.
於 2019 年 12 月住了 2 晚
General Manager 於 2019年12月24日回覆
Dear Anonymous, Delighted to receive your favourable review following your stay with us! It is wonderful to read that you enjoyed your InterContinental experience and that our prime location was a highlight for you. My team and I can look forward to welcoming you back again soon. Warm Regards, Jennifer Brown General Manager

10/10 有夠讚

Kwok Ying

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
General Manager 於 2019年12月24日回覆
Dear Kwok Ying, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚
General Manager 於 2019年12月24日回覆
Dear Anonymous, Thank you for choosing to stay with us at InterContinental Sydney. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

10/10 有夠讚

TZUCHIA

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
1.Very convenient location !! 2.Awesome view (Can see Sydney Opera and Sydney Harbour Bridge out of window). 3.Very delicious food Will choose here again in the future
於 2019 年 11 月住了 2 晚
General Manager 於 2019年12月3日回覆
Dear TZUCHIA , Thank you for taking the time to share your positive comments following your most recent stay with us at InterContinental Sydney. It is so pleasing to read that you enjoyed our beautiful harbour views from your room and we do look forward to welcoming you back to InterContinental Sydney soon. Best regards, Jennifer Brown General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
General Manager 於 2019年11月13日回覆
Dear Anonymous, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

10/10 有夠讚

KWOK HUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 4 晚
General Manager 於 2019年11月13日回覆
Dear Kwok Hung, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room is a bit small for a family of 4 persons, with 2 double beds. However, the room is clean and tidy, and staff are nice and friendly. We know of breakfast for 2 when we book, but the hotel offer breakfast for all 4 of our families. This was a good surprise.
於 2019 年 8 月住了 3 晚
General Manager 於 2019年9月20日回覆
Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the near future. Warm regards, Jennifer Brown General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
好好好
於 2019 年 7 月住了 4 晚
Jennifer Brown, General Manager 於 2019年7月31日回覆
Dear Anonymous, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

8/10 不錯哦

sun choy

喜歡：整潔度
於 2019 年 6 月住了 5 晚
Jennifer Brown, General Manager 於 2019年7月31日回覆
Dear sun choy, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置距離碼頭，雪梨歌劇院、雪梨大橋、岩石區以及車站都很近，走路5-10分鐘左右即可抵達，非常的方便，唯一美中不足的是，距離超市藥妝店比較遠
於 2019 年 6 月住了 6 晚
Jennifer Brown, General Manager 於 2019年7月31日回覆
Dear Anonymous, Thank you very much for sharing your fabulous feedback with us and other travellers. We are glad to hear that you were not disappointed and enjoyed your stay with us. It was a pleasure to welcome you as our guest and I look forward to welcoming your return again soon. Warm Regards, Jennifer Brown General Manager

10/10 有夠讚

Annemarie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Epic buffet breakfast, and super comfortable beds.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Simon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location and close to circular Quay
於 2024 年 4 月住了 3 晚

6/10 一般般

Joanne

喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
I was disappointed that I could hear the people in the next room talking. My other complaint was I rang three times for the room service tray following lunch to be removed from my room. When I returned from being out, later in the day it was still in my room. I then put it outside the door last night and it was still there this morning. I expect better from a five star hotel
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Josy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved staying at the Imtercontinental, breakfast was good, the Pantry was amazing! Would thoroughly recommend it!
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Nicki

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were great especially
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Victoria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed the location of this property, close to everything we wanted to do. Rooms were good, quite spacious. Extensive breakfast which catered to all our needs. Swimming pool was small.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Aaron

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely stunning hotel in a very convenient location.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The free breakfast was the best I ever had.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Shanshan

喜歡：整潔度和員工素質
Only minutes walk to circular quay and clean
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Tao Eric

家庭旅遊
喜歡：整潔度
The room is spacious and relatively clean. The amenities in the toilet is not refilled and need to request everyday. While the room service food is decent, I don’t get why there is a delivery charge on ordering room service. Breakfast is average. The food variety/ cuisine can be more diverse.
於 2024 年 3 月住了 6 晚

10/10 有夠讚

Rory

喜歡：整潔度、員工素質和住宿環境和硬體
It’s close to everything
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Deborah，Myrtle Beach

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Near Circular Quay
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Katja

親子旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Not good service, no option to pay cash, no privacy in the rooms as there is next door a tower.
於 2024 年 4 月住了 1 晚
InterContinental Sydney 於 2024年4月8日回覆
Thank you for your feedback. We apologize for any inconvenience you experienced, including the lack of payment options and room privacy issues with the nearby tower. We value your comments and will use them to improve our service and facilities. We hope to welcome you back for a better stay in the future.Sincerely Guest Services

2/10 很糟糕

Justin，Phoenix

情侶出遊
不喜歡：整潔度和設施服務
I did not like my stay at this hotel because as soon as I entered the hotel room, the smell had a strong odor similar to the smell of moth balls. I discussed this with the hotel front desk staff and they tried to use a cleaning spray to diminish the smell but it still persisted and nothing else was done by the staff to help. The bed was very uncomfortable as well and the door handle to the bathroom was broken. Very unsatisfactory by the staff as no further communication was attempted on their part to fix the smell situation.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Philip

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly helpful staff. Clean rooms. Enjoyed the rooftop bar
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Jean-François，SERRES MORLAAS

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 8 晚

10/10 有夠讚

Christine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Tom

家庭旅遊
Walkable to everything.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Makiko

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Peter Paul，Manila

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Maristella，Valencia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property and in a great location.
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Sylvia，Hailsham

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location for walking down to Sydney Harbour and the botanic gardens. Wonderful view from some rooms too.
於 2024 年 2 月住了 4 晚