Thank you for your review!

Dear Melissa,Greetings from Crowne Plaza Sydney Coogee Beach !We're delighted to hear that you enjoyed our lovely views. We apologize for any inconvenience caused by the staffing situation during your stay. Rest assured, we take your comments seriously and will address this issue promptly to ensure a smoother experience for our guests in the future. Your satisfaction is our top priority, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back for an even better experience soon!Warm RegardsRochak KarkiAssistant Front Office ManagerCrowne Plaza Sydney Coogee Beach

Dear Julie,Thank you for choosing to stay with us during your recent visit. We truly appreciate your decision to spend your time with us and hope that your experience was nothing short of exceptional.Your feedback means a lot to us, and we're delighted to hear that you found our location convenient, our beds comfortable, and our customer service satisfactory. Providing our guests with a comfortable and memorable stay is always our top priority, and we're thrilled to hear that we were able to meet your expectations.We will make sure to pass on your compliments to our team, as they work tirelessly to ensure that each guest has a pleasant and enjoyable stay with us.Once again, thank you for choosing Crowne Plaza Coogee. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,Rochak KarkiAssistant Front Office ManagerCrowne Plaza Sydney Coogee Beach

Dear Brannon,We hope this email finds you well.Thank you for taking the time to share your experience of your recent stay at Coogee Beach Hotel. We truly appreciate your feedback as it helps us to continuously improve our services and accommodations for our valued guests.We're thrilled to hear that you enjoyed our hotel's prime location on Coogee Beach and found the nearby restaurants convenient for your stay. Our team works diligently to ensure our guests have a comfortable and enjoyable experience, and we're delighted that you found our lobby updated and welcoming.We have noted your comments regarding the rooms and assure you that we are committed to enhancing our accommodations to meet the expectations of our guests.We would be honored to welcome you back to Crowne Plaza Sydney Coogee Beach should your travels bring you to Sydney in the future. If there are any specific preferences or requests you have for your next stay, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us. We look forward to the opportunity to host you again soon.Warm regards,Rahimul Bari ChowdhuryDuty ManagerCrowne Plaza Sydney Coogee Beach

Dear Margaret,Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your kind words and are delighted to hear that you enjoyed your experience at our hotel.We are thrilled that you found our hotel to be very nice, with comfortable and spacious rooms equipped with good facilities. It's fantastic to hear that our receptionist provided you with a friendly and efficient check-in experience, along with clear instructions regarding parking and other amenities.We sincerely apologize for any areas in the public spaces that were not up to our usual standards of tidiness. Your feedback is valuable to us, and we will address this promptly to ensure a consistently excellent experience for all our guests.We're glad to know that you found our location convenient, near to the beach, restaurants, and shops. Our aim is to provide our guests with easy access to everything they need for an enjoyable stay.Once again, thank you for choosing to stay with us, and for providing us with your valuable feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there is anything else we can assist you with, please don't hesitate to reach out.Warm RegardsRahimul Bari ChowhduryDuty Manager

Dear Emma,We're thrilled to hear that you had a positive stay experience with us! Our team works tirelessly to ensure that every guest feels welcomed, comfortable, and taken care of during their time with us. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm RegardsRochak KarkiAssistant Front Office Manager

We truly appreciate your fantastic feedback! It brings us great joy to learn of your outstanding experience at our Coogee hotel. Knowing that you relished the stunning views, beachside location, and easy access to public transportation is wonderful. Ensuring exceptional customer service is at the forefront of our efforts, and we're thrilled it positively impacted your stay. Additionally, we're delighted that you savored your dining experience at Shutters. Your generous words deeply resonate with us, and we eagerly anticipate the opportunity to welcome you back soon for another memorable stay!

Dear Jos,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at rahimulbari.chowdhury@ihg.com.Rahimul Bari ChowdhuryDuty Managerrahimulbari.chowdhury@ihg.com

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Dear Oleksandr,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience with us was a perfect. Your kind words mean the world to us and serve as a tremendous motivation for our team.We are thrilled that we could meet and exceed your expectations. Our goal is to provide exceptional service, and knowing that we achieved that for you brings us great joy.Your feedback is invaluable, and we appreciate you choosing Crowne Plaza Coogee for your recent stay.Once again, thank you for the glowing review! We look forward to serving you again and providing the same outstanding experience.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Elizabeth,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience with us was a perfect. Your kind words mean the world to us and serve as a tremendous motivation for our team.We are thrilled that we could meet and exceed your expectations. Our goal is to provide exceptional service, and knowing that we achieved that for you brings us great joy.Your feedback is invaluable, and we appreciate you choosing Crowne Plaza Coogee for your recent stay.Once again, thank you for the glowing review! We look forward to serving you again and providing the same outstanding experience.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Galina,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience with us was a perfect. Your kind words mean the world to us and serve as a tremendous motivation for our team.We are thrilled that we could meet and exceed your expectations. Our goal is to provide exceptional service, and knowing that we achieved that for you brings us great joy.Your feedback is invaluable, and we appreciate you choosing Crowne Plaza Coogee for your recent stay.Once again, thank you for the glowing review! We look forward to serving you again and providing the same outstanding experience.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Anonymous,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Anonymous,Thank you for taking the time to share your experience with us. We greatly appreciate your positive comments about our friendly and professional staff, the great breakfast, and our convenient location.We sincerely apologize for the inconvenience you faced upon check-in with the initially uncleaned room. Your feedback is crucial in helping us improve, and we're grateful that you brought this to our attention. I'm pleased to hear that our team swiftly addressed the issue by promptly moving you to a clean room.We value your patronage and are committed to ensuring a seamless and enjoyable stay for all our guests. Your constructive feedback will be used to refine our processes and enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Thank you again for choosing us.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Nora,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Lucy,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager

Dear Susan,Greetings from Crowne Plaza Coogee !We sincerely apologize for the challenges you experienced during your stay with us. Your concerns are important to us, and we want to assure you that we take them seriously.We are genuinely sorry that we fell short of your expectations, and we understand the impact this has had on your overall experience.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to welcome you back in the future and provide you with the exceptional experience that you deserve.Sincerly Yours,Rochak karkiAssistant Front Office Manager

Dear Emma,Thank you so much for choosing to stay with us! We are thrilled to hear that you enjoyed your time at Crowne Plaza Coogee. Your kind words are truly appreciated and serve as motivation for our team to continue delivering exceptional experiences.It was our pleasure to have you as our guest, and we hope to welcome you back soon. Sincerly YoursRochak KarkiAssistant Front Office Manager

Dear Milton,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager

Thank you for your review.

Thank you for such kind words! We look forward to your future stay with us.

Dear Justin,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager

Dear Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad to hear that you enjoyed the overall stay with us.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager

Dear Stephen,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad to hear that you enjoyed the overall stay with us.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager

Dear Guest,Thank you for taking the time to provide feedbacks subsequent to your stay with us. Firstly I would like to apologise for those regrettable issues you encountered upon checkin. I appreciate how valuable your time is so I am grateful to receive your feedback.Would you be able to provide more information regarding full name on your reservation and stay dates so that I can look into this more closely and revert back to you soon.Looking forward to hearing from you soon.Sincerly YoursAssistant Front Office ManagerCrowne Plaza Sydney Coogee Beach