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斯特爾沃特廣場溫德姆飯店的評分

2.5 out of 5
斯特爾沃特廣場溫德姆飯店
600 E Mcelroy Road, Stillwater, OK

評論

7.6

不錯哦

10 分，有夠讚；1007 則評論中有 337 則" "
8 分，不錯哦；1007 則評論中有 309 則" "
6 分，一般般；1007 則評論中有 185 則" "
4 分，不太好；1007 則評論中有 106 則" "
2 分，很糟糕；1007 則評論中有 70 則" "

7.6/10

整潔度

8.4/10

員工素質

7.0/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

Qiuyun

於 2022 年 1 月住了 1 晚
Guest Services 於 2022年9月18日回覆
Thank you for choosing to stay with us! We value your feedback

4/10 不太好

John

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Dirty sock on my floor as soon as I walked in, mold in the bathroom every where, door card stopped working 5 times during my stay, breakfast was absolutely terrible, etc etc
於 2024 年 4 月住了 4 晚
Hotel Manager 於 2024年4月26日回覆
We are sorry your room was not fully inspected prior to your arrival. If you had notified our desk agent I am sure we could of relocated you. Magetic cards have a multitude of reason as to why they stop work, but they should never have been this unreasonable. We will make sure to check that room access lock. Please call us and let us know what time you had our breakfast, we have very few if any issues with breakfast ever. We always offer many hot and cold items, as well as many coffee and juice options.

4/10 不太好

Christine

團體旅遊
I reserved a room with a king bed and got two queen. The toilet made a loud noise when flushing. The heater was loud. The hair dryer didn’t work. Some of the staff were about as friendly as a rattlesnake. They shouldn’t be front desk employees for sure. I will not go back to this location again. And the pool was out of service.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月26日回覆
We will absolutely be addressing our staff, not sure who you spoke to or when as we never recieved any information at the desk, but our staff is typically on point with all our guest.We FINALLY recieved our much needed part for our pool equipment and hope to have that fully functional as soon as possible. We know that a hotel stay, also includes amenities, such as a pool to make your stay more pleasant.Our toilets are "flush assist" meaning they are pressurized, we did not see any notes concerning any rooms, but we will be sure to check our rooms to make sure they are all working properly

10/10 有夠讚

Barbara

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pet friendly
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月26日回覆
We alway welcome pets. We so glad you enjoyed your stay at the Wyndham Garden Hotel

6/10 一般般

Alice

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月27日回覆
We are sorry that we did not exceed your expectations, we hope that during your next stay you will let us know how we can improve your stay with us.

8/10 不錯哦

Teresa，Lewisville

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I remember when this hotel was built. I lived here as a kid. And we thought the shape of the building was awesome! Now it could use a few updates and maybe safety bats in the shower walls. Great continental breakfast!seems it could use some
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月26日回覆
We appreciate your response, we try our best at breakfast, although its sometimes a challenge making every guest happy with our selections.

6/10 一般般

Trevor

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
There was a bed bug in my room and also saw a cockroach run being the bathroom mirror. This was number 100. It just was surprisingly bad. Staff was nice though.
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年4月26日回覆
We have notified our pest control company to investigate and service any issues that he finds with this room. Thank you for the information.We appreciate your review of our staff, they put forth alot of effort for our guest.

10/10 有夠讚

DeMond

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月27日回覆
Thank you for your review of the Wyndham Garden Hotel, we appreciate it!

6/10 一般般

Amy

喜歡：員工素質
Property was ok, not terrible and not great. The large atrium area is interesting. Seems like a waste of space. Carpet in our room was ripped in several spots. Walls are thin as we could hear our neighbors and people in the hallway easily. Elevator floor was dirty. Overall not impressed but the rate was better than other places I checked and it served our purpose for two nights.
於 2024 年 4 月住了 2 晚
Natalie ~ Manager 於 2024年4月27日回覆
We will go over all the issues mentioned with our crew. thanks for your review and information.

10/10 有夠讚

Robyn

喜歡：員工素質
於 2024 年 4 月住了 1 晚
Natalie ~ Manager 於 2024年4月26日回覆
Thank you so much for your review

4/10 不太好

dayenne

不喜歡：住宿環境和硬體
Wifi connection was terrible
於 2024 年 3 月住了 3 晚
Hotel Manager 於 2024年4月26日回覆
We have contacted our IT team to investigate. We typically dont see many issues with our services.Please let me know what room, or area of the hotel you had issues.We also provide a "gamer" network for all our of guest that bring consoles, so that they will have a worry free connection.

8/10 不錯哦

Larry

於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月26日回覆
Thank you for your response. We appreciate your review.

8/10 不錯哦

Vicki

I’ve stayed here before and it’s convenient and quiet. Good breakfasts too.
於 2024 年 3 月住了 1 晚
Tranya ~ Manager 於 2024年4月26日回覆
Thank you for the review, we try very hard to serve up a breakfast that everyone can enjoy

4/10 不太好

Taylor

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
Tranya ~ Manager 於 2024年4月26日回覆
We are sorry we missed the mark to get a 5/5, please let us know next time during your stay so we can address anything that can make your stay more enjoyable

2/10 很糟糕

Lucia

不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月27日回覆
Sorry we did not meet your expectations, please let us know next time during your stay how me can make it better.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff,breakfast,and clean ...no pool though 😔
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月27日回覆
We are working on getting our pool opened up very soon. We been waiting on a part for our equipment room.Sorry for the inconvience.

4/10 不太好

Jill

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Hotel Manager 於 2024年4月27日回覆
Thanks

10/10 有夠讚

Don

喜歡：整潔度、員工素質和住宿環境和硬體
The staff was fantastic and very helpful!!!
於 2024 年 3 月住了 2 晚
Natalie ~ Manager 於 2024年4月27日回覆
Many Thanks

10/10 有夠讚

Lonnie

於 2024 年 3 月住了 1 晚
Natalie ~ Manager 於 2024年4月26日回覆
Thank you for your review.

4/10 不太好

Amberlyn

寵物同遊, 家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The smell of weed was so strong in the hallway that my head was spinning and i could barley manage to get my key card out and unlock the door. One of the rooms smelled like dog pee so strong it was extremely noticeable all down the hall OVER the weed. The breakfast was very limited but was decent.
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月27日回覆
Unfortunately, some things are now legal in Oklahoma, and while we request that no smoking of any kind is allowed, it is sometime a challenge.We will review our policies and address the issues your mentioned.

10/10 有夠讚

Wesley

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ample lighted parking. Clean and comfortable room.
於 2024 年 3 月住了 1 晚
Tranya ~ Manager 於 2024年4月26日回覆
Thank you for your review

4/10 不太好

betsy

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年4月27日回覆
We will work harder for our guest to make their stay better. Please stop by the front desk and let us know how we can help make your next stay the best.

2/10 很糟糕

Ryan

不喜歡：員工素質
於 2024 年 2 月住了 4 晚
Hotel Manager 於 2024年4月27日回覆
We will try harder on your next stay with us. Please stop by the front desk if you ever have any concerns we need to address

4/10 不太好

Brandi

寵物同遊, 家庭旅遊
不喜歡：整潔度和住宿環境和硬體
The hallways and room smelled horrible. Keys didn’t work most of the time. Side doors to the property were left propped open by rocks and other doors were not locked.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Bobbie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Monica

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
Staff needs more training, evidence of bugs needs to be contained, outside doors need to lock. Felt like a Motel 6!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was a nice hotel for the money.
於 2024 年 2 月住了 1 晚
Natalie ~ Manager 於 2024年4月27日回覆
Thank you for your review

8/10 不錯哦

Nicole

情侶出遊
喜歡：整潔度和住宿環境和硬體
.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

warren

家庭旅遊
Good clean and economical.Staff is always courteous,
於 2024 年 2 月住了 1 晚
Natalie ~ Manager 於 2024年4月27日回覆
Thank you for your review

10/10 有夠讚

Daniel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a great place to stay, the rooms were clean spacious and the beds were very comfortable. Great location restaurants nearby would definitely stay here again.
於 2024 年 1 月住了 1 晚
Natalie ~ Manager 於 2024年4月27日回覆
Thank you for your review

10/10 有夠讚

Randall

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Tranya ~ Manager 於 2024年4月27日回覆
Thank you for your review

4/10 不太好

Rocio

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
bugs in the bathroom. Strong dog pee smell. run down, dirty. The premise needs some major TLC. nice/comfy beds and good shower pressure.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

warren

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Tranya ~ Manager 於 2024年4月27日回覆
Thank you for your review

4/10 不太好

Kelly I

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was dark. Most of the staff were rude and unprofessional. Room was sparse.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Jerlene，Arlington

商務旅客, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Nice decor, saw roaches in the bathroom.
於 2024 年 1 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：整潔度
Staff was really nice but there was a lot of mold in the shower and the shower drain was super slow.
於 2024 年 1 月住了 1 晚

6/10 一般般

Brian

商務旅客
不喜歡：整潔度
Just ok
They need to get the breakfast out sooner, it was almost 7 before they got it out. Also, property needs cleaned better, small repairs and paint.
於 2024 年 1 月住了 1 晚

6/10 一般般

Viki

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The breakfast SUCKED!!! Sausage was so greasy it was not edible!! Biscuits so hard you could have played hockey with them, The staff as alwasys was super friendly, rooms were nice and clean, over the hotel was very nice. I will stay there again, I will just go to Braums for breakfast!
於 2024 年 1 月住了 1 晚

8/10 不錯哦

warren

情侶出遊
As usual everything is fine
於 2024 年 1 月住了 1 晚
Natalie ~ Manager 於 2024年4月27日回覆
Thank you for your review

10/10 有夠讚

Julie

於 2024 年 1 月住了 1 晚

10/10 有夠讚

dollie

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
The staff is kinda rude. Not all of them but the chick that works the desk during the day. I absolutely LOVED the night clerk she was great. The hotel is a great place to stay I booked for 2 days and paid 120 breakfast is hot and good but when I went to extend my stay I was told it was 170 for 1 night. The guy who I spoke with again was rude. I will definitely stay here again
於 2024 年 1 月住了 2 晚
Tranya ~ Manager 於 2024年4月27日回覆
Thank you for your review

10/10 有夠讚

Russell

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great Lcation
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Vince

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Tranya ~ Manager 於 2024年4月27日回覆
Thank you for your review

6/10 一般般

Jason

喜歡：整潔度和員工素質
Disappointing to find out that the pool and hot tub were closed. This was a primary reason for booking the room. Mattress was a bit caved in in the middle causing you to roll to the middle. Breakfast was basic. Front desk staff was very friendly.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Steven，Galena

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
於 2024 年 1 月住了 1 晚
Natalie ~ Manager 於 2024年4月27日回覆
Thank you for your review

8/10 不錯哦

Terry

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No complaints
I always have fun..I pleased
於 2023 年 12 月住了 1 晚
Natalie ~ Manager 於 2024年4月27日回覆
Thank you for your review

6/10 一般般

Ramani，Plano

於 2023 年 12 月住了 1 晚

10/10 有夠讚

ELLIOTT，BOSTON

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Joshua

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great. Needs new washer & dryer
於 2023 年 12 月住了 1 晚
Tranya ~ Manager 於 2024年4月27日回覆
Thank you for your review

6/10 一般般

Susan

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
We were disappointed the Pool/Hot Tub area was closed. Window curtains were ripped.
於 2023 年 12 月住了 1 晚