Stayed one night with family and kids and the stay was fine.
Oscar
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Lynne
2024年6月11日
喜歡:整潔度
Lynne
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Christine
親子旅遊
2024年6月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice resort for the price. The indoor pool was open and functional for our visit. The breakfast had a nice variety for a free add on. Clean and big rooms.
Christine
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Megan
情侶出遊
2024年6月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were wonderful 😊 will be staying again the next time I'm in St Louis
Megan
於 2024 年 6 月住了 3 晚
2/10 很糟糕
Jasmine
情侶出遊
2024年6月4日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I truly wish I could rate my experience as a zero. The tv didn’t allow us to stream like most hotels. A lot of buttons didn’t work on the tv remote. We were forced to watch just local tv. When we made it to the room it only had 1 towel when the reservation had it noted that 2 adults would be checking in. Towels not clean. The bed was uncomfortable. The bedding had small couch pillows vs standard queen seeing as though it was a queen bed. The sheets were put on inside out & not on the bed completely. The comforter was extremely thin making it hard to become comfortable it was a constant battle on being hot/cold due to constantly having to switch the thermostat. We left out Sunday afternoon for about 3hrs for lunch. When we left the housekeeper was on our floor cleaning rooms right across from ours. When we returned she practically hadn’t made any progress and there were 2 other workers congregating with her. Our room hadn’t been touched but when trying to speak to them in their huddle we were looked at as if we were interrupting them. Might I add from Friday through Monday the housekeeper was talking on her phone via speakerphone while working. She ought to have an ear piece in to be less noisy. We had 2 incidents where our key cards were deactivated causing us to have to go down to the front desk for it to be fixed. The breakfast they provided was trash as well. We were supposed to stay until Monday but we were over it all so we packed up and left a early.
Jasmine
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Briana
商務旅客
2024年6月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location in terms of shopping centers, eateries, etc! Safe clean nice staff.
Briana
於 2024 年 5 月住了 3 晚
4/10 不太好
Julie
情侶出遊
2024年6月1日
喜歡:員工素質
不喜歡:住宿環境和硬體
I have stayed at this hotel over a dozen times in the last year and have always been satisfied. But this time I was charged more than I have ever paid and the room had trash next to the nightstand and worst of all the bed was horrible. The mattress had no support it was sinking in the middle. I ended up sleeping in the chair because it was so uncomfortable. Hotel was completely booked so no other rooms available according to staff. Will have to consider other arrangements for future stays.
Julie
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Jeffery,Saint Louis
2024年5月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Jeffery
於 2024 年 5 月住了 1 晚
8/10 不錯哦
William
2024年5月30日
喜歡:整潔度、員工素質和設施服務
The staff was very friendly. The building and it's components need maintenance and upgrading soon. Very clean otherwise.
William
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Leslie
家庭旅遊
2024年5月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
We asked for towels two days in a row and never brought us any. They yelled at my 10 yr old for not putting tongs up because he forgot to put them back