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斯帕坦堡萬豪公館飯店的評分

3 out of 5
斯帕坦堡萬豪公館飯店
9011 Fairforest Rd, Spartanburg, SC

評論

8.2

非常好

10 分，有夠讚；400 則評論中有 184 則" "
8 分，不錯哦；400 則評論中有 115 則" "
6 分，一般般；400 則評論中有 49 則" "
4 分，不太好；400 則評論中有 23 則" "
2 分，很糟糕；400 則評論中有 29 則" "

8.2/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

8.0/10

住宿環境和硬體

7.0/10

環保程度

評論

6/10 一般般

Bushra Z

不喜歡：員工素質
於 2024 年 4 月住了 7 晚

10/10 有夠讚

Mainhia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Sandra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property. Highly recommend
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Ronald

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Ronald

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Only drawback for me was no elevator. I had taken my mom to a family event and wasn’t aware of this and was booked on 2nd floor. Found out this was a first generation Residence Inn. Set up and everything was great but just made it hard on my 85 year old mom with no elevator
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Ken

商務旅客
不喜歡：設施服務
Nothing
於 2024 年 1 月住了 3 晚

2/10 很糟糕

Carmen

於 2024 年 1 月住了 1 晚

6/10 一般般

Shequela

家庭旅遊
不喜歡：員工素質
於 2023 年 12 月住了 4 晚

2/10 很糟糕

Bernard

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Sheri

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t like anything about this property. The room was filthy and had a strong odor. The bathroom smelled like urine. We decided to not stay at this hotel. The area was sketchy.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Patricia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay. Room clean and breakfast good.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Mary Helen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was close off our exit. Cracker Barrel was next soor. The staff wasnt particularly friendly but they answered any questions we had.
於 2023 年 10 月住了 1 晚

6/10 一般般

Omar

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Roaches in room. Rooms dated and worn down . Sofa cushions a stained . The lobby, breakfast area and buffet were remodeled and great breakfast . Location, although close to town , not that convenient. There is a Cracker barrel next door.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

James

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Design of separate bldgs Better breakfast Alcohol available in mkt
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Theresa，Louisville

情侶出遊
喜歡：整潔度和員工素質
The property has become a bit worn, showing age. This is very true of the grounds and exterior. However, the staff are great for the moment you arrive thru departure, informative and friendly.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
The property shows wear needs updating, however I always enjoy my stay
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Greg

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always like this residence Inn, Room space is great, Fridge and Kitchen and Bathroom off of the bedroom. Nice pull out couch, Finally, a place to stay worth the money......
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Staci

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Travis

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Dave

喜歡：整潔度、員工素質和住宿環境和硬體
Clean. Super nice staff. Adjacent to Cracker Barrel. Would stay here again anytime.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lower floor noisy
Decent hotel for the price. A little hard to find bc of road construction/detour. Fairly clean. We had lower floor suite and had tot in above room running across wood floor late at night: what are you to do?
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Gary，Florence

家庭旅遊
喜歡：設施服務
Our stay was quiet and relaxing. The staff were pleasant and helpful. I was surprised by the addition parking fee.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

LINDA，FLOYDS KNOBS

喜歡：整潔度、員工素質和住宿環境和硬體
Nice clean room, large with kitchenette Friendly staff
於 2023 年 8 月住了 1 晚

6/10 一般般

Cynthia

於 2023 年 7 月住了 7 晚

6/10 一般般

Janell

家庭旅遊
不喜歡：住宿環境和硬體
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Maria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Mary

情侶出遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
The staff was fabulous! Very, very helpful and kind with our late check in, (after mid night). The breakfast room and food were wonderful. We were dissapointed with the cleanliness of our room. Old bathroom and perhaps it had been a pet friendly room? Manager said they will take care of it for the next guest. The grounds and spaciousness of the suites are great, and this is a super place to bring kids with a nice pool.
於 2023 年 6 月住了 3 晚

4/10 不太好

Larry

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Disappointing Marriott Property
Fora Marriott Property it was very disappointing. Grounds outside were particularly unkept and room was very musty and smelled.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度和員工素質
We had a very late check in at 2 am. The staff was so helpful and accommodating. We appreciated it very much
於 2023 年 6 月住了 2 晚

4/10 不太好

Christine

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
After seeing our room and the location of the hotel we decided not to stay there. Room did not meet expectations.
於 2023 年 5 月住了 2 晚
Debbie O ~ GM 於 2023年5月29日回覆
Please accept my sincere apologies that our hotel did not meet with your satisfaction. Thank you for your feedback. I have shared your comments with our associates.

6/10 一般般

Mykhailo

喜歡：員工素質和住宿環境和硬體
於 2023 年 5 月住了 5 晚

2/10 很糟糕

Richard

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
CFO
The room 111 was unclean. Had popcorn and debris under the couch. Moreover, the room had a strong mildew odor. Toilet didn't flush properly, because the chain had come loose. No maintenance person around to fix. Therefore, I had to fix myself. also, the room is dark and gloomy, when the curtains are not opened. Need more lighting in the appropriate dark area. The bed was hard . Really small for a queen size. Breakfast was poor. how many items are you going to serve sausages. What happened to the bacon? Or, links? This room certainly deserves a make over; and please clean the carpet.
於 2023 年 5 月住了 3 晚

6/10 一般般

Care

商務旅客
喜歡：客房舒適度
不喜歡：整潔度和員工素質
於 2023 年 5 月住了 4 晚

6/10 一般般

Lena

家庭旅遊
喜歡：員工素質
The grounds are beautiful, and I really liked that it is townhome like hotel. Each unit has a separate entrance. The rooms itself are clean but pretty dated, floppy outlets, our room (312) had a smell to it, so we had our sliding door open a lot. But the hotel didn’t charge the arm and a leg for it, so we got what we paid for. Also, we prepaid our room through Expedia, the hotel charged us a daily parking fee, which no one warned us about when I booked it or during the checkout. It was not a lot of money, but the fact how it was done left aftertaste… Overall it was an okey property, but I am not sure I would stay there again
於 2023 年 5 月住了 7 晚

8/10 不錯哦

Carol

於 2023 年 5 月住了 6 晚

8/10 不錯哦

Raymond

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Time for some updates.
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Bobbie

於 2023 年 4 月住了 8 晚

10/10 有夠讚

Shirley

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were able to stay in comfort with our dogs and walk them easily. Breakfast was a real breakfast, not just coffee and donuts.
於 2023 年 5 月住了 1 晚

6/10 一般般

Gary

家庭旅遊
喜歡：員工素質
Not luxurious
The room is large and layout is a lot like an apartment. Our table had burn holes, the upstairs tv didn’t work, and the downstairs bathroom tub didn’t drain. Just not a stay you expect from a Marriott more like a red roof inn.
於 2023 年 4 月住了 2 晚

6/10 一般般

Edwin

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
.
於 2023 年 4 月住了 2 晚

4/10 不太好

Sterling

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Completely disappointing
Wasn’t impressed! Typically Residence Inn are nice and consistent. From the moment you entered the room there was an overpowering smell of something old or air freshener dumped into the carpet. Hair on the shower walls and toilet seat was dirty. We were late to an event and decided to go to the convenience store and just sanitize it ourself. Breakfast hours were from 6:30 to 9am on a Sunday which was also disappointing. They did build a newer location Downtown and that’s where I thought I was staying. I never will return
於 2023 年 4 月住了 1 晚
Debbie / GM 於 2023年4月20日回覆
Sterling: Your experience during this stay is below our standard, and we appreciate your taking time to let us know about it. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have reviewed your feedback with our associates to prevent the disappointments you encountered here from occurring in the future.

10/10 有夠讚

Mirna

於 2023 年 4 月住了 1 晚

8/10 不錯哦

Ruth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚

10/10 有夠讚

April

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a fabulous place to stay. The room was an apartment. The bed was comfortable, the shower had enough water pressure, there’s an outdoor pool and a pickle ball court. Breakfast was great and every staff member I met was friendly and made me feel welcome. Five stars.
於 2023 年 3 月住了 2 晚

6/10 一般般

Paul

家庭旅遊
喜歡：員工素質
Looks can be deceiving
Great location. First impression was great. We quickly figured out that we could take one hot shower or two lukewarm showers at a time, difficult when there’s3 of us. Left donuts on the counter , few hours later we returned to a thousand ants. We didn’t bother alerting anybody about the water or ants. Left two pillows when we checked out and called the next day and they had them so we arranged for a pickup. Loved the location and layout of room but will not stay there again.
於 2023 年 3 月住了 3 晚

6/10 一般般

真實旅客

家庭旅遊
不喜歡：員工素質
Would be better rating with better staff
Front desk staff rude. Not even sure the person taking our name was a front desk worker. Was folding towels in the seating area. Wrote name and number on piece of paper since we were early, room wasn't ready. Next morning, breakfast worker rude. 45 minutes left for breakfast and said there was no more waffles or biscuits. She would not be bringing out more. It is a dated hotel. Room wasn't bad. Bed comfortable, sofa pull out was very comfortable. Plenty of room, large bathroom mirror and counter space.
於 2023 年 3 月住了 1 晚

6/10 一般般

Stephen

家庭旅遊
It was very dated. We were told upon check in about incidentals. Placing a hold on our card in case of damages which is standard. Upon entering our unit we rented we noticed the stains on the couch and many on the floor as well. There were black drag marks also across the kitchenette floor and two holes in the kitchen floor as well. We took pictures of all the damages immediately so we wouldn't be held accountable for them. It was dated and definitely could use a good cleaning. There was a musty damp smell as well. Our son who has severe allergies ended up having a reaction. Upon checking out we did mention the stains and damages and showed them the pictures. The Manager at the desk was unaware of them and said their staff who cleans didn't mention anything about it. Luckily we had proof. We took photos as soon as we had entered the unit and saw them. I wouldn't stay here again.

10/10 有夠讚

Kendrick

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 3 月住了 7 晚

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 7 晚

10/10 有夠讚

Antoine

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Felt safe
於 2023 年 2 月住了 4 晚