大廳

南凱藝飯店的評分

2.5 out of 5
南凱藝飯店
3216 S Carolyn Ave, Sioux Falls, SD

評論

7.2

不錯哦

10 分,有夠讚;543 則評論中有 120 則" "
8 分,不錯哦;543 則評論中有 210 則" "
6 分,一般般;543 則評論中有 111 則" "
4 分,不太好;543 則評論中有 57 則" "
2 分,很糟糕;543 則評論中有 45 則" "

7.6/10

整潔度

8.0/10

員工素質

6.0/10

設施服務

7.0/10

住宿環境和硬體

6.6/10

環保程度

評論

8/10 不錯哦

Daniel

New owners are in process of renovation and fixing broken and worn-out facilities
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Shawn

於 2024 年 3 月住了 3 晚

2/10 很糟糕

Allison,Spirit Lake

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is good but not worth $116/night. Bed was old and uncomfortable. Bathroom was dirty and only 1 towel, 2 washcloths, 1 hand towel (was stained with grease). Only 1 roll of toilet paper that was half gone.Hot tub was not working. When we requested more towels we were told we had to come get them.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

TL,Winnipeg

喜歡:整潔度和員工素質
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Orion

於 2024 年 2 月住了 1 晚

4/10 不太好

Sheri,Aberdeen

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Jennifer

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The pool was ice cold and I am not exaggerating. The hot tub was not up and functioning because the manager basically told us he didn’t feel like it. Then in our room we finally had hot water for showers after our third shower. To say the least this was the worst stay in a hotel for us in a long time especially when our kids were looking forward to a winter getaway to a pool and hot tub. To say the least we will definitely not be returning to this hotel.
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Eric

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Chad

情侶出遊
I liked everything
於 2024 年 1 月住了 1 晚
H 於 2024年1月29日回覆
Thanks for your feedback and see you again, please.

2/10 很糟糕

Kathlene

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Don’t stay here! Save your money.
This is the third hotel booked with hotels.com in the last two months that doesn’t have an accurate hotel description. I won’t book any additional rooms with you. This hours was Smokey, dirty, rooms and beds in terrible condition, hot tub was broken, pool cold, breakfast was a joke. So dirty there and good is not packaged so we didn’t eat not knowing if it was contaminated with dirt and germs. Staff was rude.
於 2024 年 1 月住了 1 晚
H 於 2024年1月29日回覆
Thanks for your feedback

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
No way
Broken heater...holes in the wall...not many breakfast choices
於 2024 年 1 月住了 1 晚
H 於 2024年1月29日回覆
Thanks for your feedback

10/10 有夠讚

Courtney M.

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay. Would stay again and recommend it.
於 2024 年 1 月住了 1 晚
H 於 2024年1月26日回覆
Thanks for your feedback and see you again please

6/10 一般般

Joselyn

於 2024 年 1 月住了 4 晚
H 於 2024年1月29日回覆
Thanks for your feedback

6/10 一般般

Brett

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 1 月住了 1 晚
H 於 2024年1月26日回覆
Thanks for your feedback

10/10 有夠讚

Anatoliy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
H 於 2024年1月26日回覆
Thanks for your feedback and see you again please

4/10 不太好

Johnathan

不喜歡:整潔度和住宿環境和硬體
Barely acceptable
Front desk is unavailable from midnight till 6am. Room was a non smoking but they had a plastic bag over the smoke detector. There are cameras EVERYWHERE and signs on each entry door that state "the security cameras AREN'T for security but solely for operational purposes"; like what?! The coffe maker still had the previous guests used coffe pod in it, the paper coffee cup had also been used. The pillows are comically sized for a king bed. Overall not a terrible choice and better than the crackrock inn (Redrock Inn) next door that I stayed at a week earlier on my way thru town but definitely wouldnt be my first choice in the future.
Pretty sure that bag is illegal
Not my filter, didn't use the coffe maker because of this used filter in it still.
Tiny pillows for a king bed
Cup was rinsed and left upside down for reuse
於 2023 年 12 月住了 1 晚
H 於 2024年1月26日回覆
Thanks for your feedback

10/10 有夠讚

Brian

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice clean room
於 2023 年 12 月住了 1 晚
H 於 2024年1月26日回覆
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10/10 有夠讚

Claire

於 2023 年 12 月住了 1 晚
H 於 2024年1月26日回覆
Thanks for the feedback and see you again, please.

10/10 有夠讚

mason

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
H 於 2023年12月26日回覆
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6/10 一般般

Estherlyn

喜歡:員工素質
Nice staff, but my room smelled like feet upon arrival.
於 2023 年 12 月住了 1 晚
H 於 2023年12月26日回覆
Thanks for your feedback.

8/10 不錯哦

MICHAEL

喜歡:整潔度和員工素質
於 2023 年 12 月住了 1 晚
H 於 2023年12月26日回覆
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4/10 不太好

Shilo

家庭旅遊
Room was cold upon arrival. Hot water was luke warm. Smelled like smoke in the rooms. Charged more upon arrival for number of guests
於 2023 年 11 月住了 1 晚
H 於 2023年12月4日回覆
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2/10 很糟糕

Mary

不喜歡:整潔度、設施服務和住宿環境和硬體
Our room smelled stale. The faucets in the bathroom sink and tub leaked. The picture in the room, the glass was cracked. We could here the people above us most of the night. Cars coming were very loud.
於 2023 年 11 月住了 1 晚
H 於 2023年12月4日回覆
Thanks for your feedback

6/10 一般般

jim

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
for the age of facility $50 a night would be more in line with condition of properties and exterior,
於 2023 年 11 月住了 1 晚
H 於 2023年11月20日回覆
Thanks for your feedback

2/10 很糟糕

Jordyn

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nope
Disgusting hotel...right when you walk in hallways smell super stale and it doesnt leave in the room. Mini fridge literally smelled like a hot fart and was dirty inside dirty in room threw out bed was hard and a very ghetto atmosphere and side door frame to hotel was busted and anyone could come in... Pool was closed when shouldnt have been. We lasted about 15 minutes before we left and booked a different hotel. Website is very much a lie...not comfortable at all.
於 2023 年 11 月住了 1 晚
H 於 2023年11月15日回覆
Thanks for your feedback

2/10 很糟糕

Paulette

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
H 於 2023年11月15日回覆
Thanks for your feedback

2/10 很糟糕

Eric

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Moldy shower. Mildew smell in entire room and bed. Not able to check out the front door when I left for early flight. They left phone # to call, but no answer on 3 different calls. And this all costs 250 dollars more or less. This place should be condemned. Almost left and stayed on an airport couch
於 2023 年 11 月住了 1 晚
H 於 2023年11月13日回覆
Thanks for your feedback

4/10 不太好

Victoria

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The pool was cold and the hot tube didn't work.
於 2023 年 11 月住了 1 晚
H 於 2023年11月13日回覆
Thanks for your feedback

6/10 一般般

James

喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 1 晚
H 於 2023年11月3日回覆
Thanks for your feedback

2/10 很糟糕

Beau

不喜歡:整潔度、員工素質和住宿環境和硬體
Hop tub out of order. Pool freezing cold. Listened to staff fighting with each other in the halls. Would not recommend.
於 2023 年 10 月住了 1 晚
H 於 2023年11月3日回覆
Thanks for your feedback

8/10 不錯哦

Anne

喜歡:整潔度、員工素質和住宿環境和硬體
Helpful staff and clean room. Easy check in.
於 2023 年 10 月住了 1 晚
H 於 2023年10月14日回覆
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10/10 有夠讚

Pavel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, quiet
於 2023 年 10 月住了 1 晚
H 於 2023年10月13日回覆
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8/10 不錯哦

Barbara

喜歡:整潔度和員工素質
Motel was ok but it is getting old.
於 2023 年 10 月住了 1 晚
H 於 2023年10月11日回覆
Thanks for your feedback.

8/10 不錯哦

Catherine

喜歡:整潔度和員工素質
Owner operator very helpful and pleasant. The room borderline ok. All the outlets were cracked and felt unsafe. The door had old fashioned key. Only one key and only worked occasionally. One person stayed in the room to let the other one back in. Breakfast was just waffles and no fruit or healthy choices.
於 2023 年 10 月住了 1 晚
H 於 2023年10月5日回覆
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10/10 有夠讚

Joan

於 2023 年 9 月住了 1 晚
H 於 2023年10月2日回覆
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4/10 不太好

Anne

團體旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Condition of suite 126- Sep 24 stay.
The room is in major need of overall maintenance. In no particular order. 1- The towel rack in the bathroom is loose as it is missing a screw. 2- The toilet paper holder is loose and the paper holder portion does not keep closed to secure the roll of paper. 3- The electrical outlet for the lamp/coffee maker only works on half the outlet. 4- The lamp (on the the desk) shade is completely loose and cannot be tightened. 5- The fridge freezer compartment is solidily full of ice.This freezer has NOT been looked after in a VERY long time. 6- The light bulb in the lamp to the left of the bed has got a Big layer of dust on it. It is evident that room cleanliness and maintenance has been neglected for a VERY long time.
於 2023 年 9 月住了 1 晚
H 於 2023年9月26日回覆
You should bring all this that you mentioned to FD and check out right away as nobody is going to give you room for 58. All these things are not right up to the mark.

8/10 不錯哦

Dennis

Okay place.
於 2023 年 9 月住了 1 晚
H 於 2023年9月23日回覆
Thanks for your feedback

6/10 一般般

Timothy

情侶出遊
喜歡:員工素質
First of all, it was a smoking room which was great. Staff was extremely friendly and helpful.
於 2023 年 9 月住了 2 晚
H 於 2023年9月21日回覆
Thanks for your feedback

2/10 很糟糕

Steven

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
於 2023 年 9 月住了 1 晚
H 於 2023年9月21日回覆
Thanks for your feedback

4/10 不太好

Shawn

不喜歡:整潔度
No additional info
於 2023 年 9 月住了 2 晚
H 於 2023年9月13日回覆
Thanks for your feedback

4/10 不太好

earl

情侶出遊
喜歡:整潔度
不喜歡:住宿環境和硬體
Generally not up to par for Choice hotels
於 2023 年 9 月住了 1 晚
H 於 2023年11月3日回覆
Thanks for your feedback

4/10 不太好

Farrah

不喜歡:整潔度、員工素質和住宿環境和硬體
Okay in a pinch
Staff were friendly, however there was zero housekeeping while staying there for three nights. Top comforter was stained, no garbage removed, I had to go ask the front desk for coffee pods for the coffee maker. The breakfast was okay, but minimal selection and some things were expired. Walls were badly worn and damaged, as was areas of the carpet. Be aware that you will likely never see a refund of your damage deposit as they full charge it and I never got it back with no explanation why. I don't recommend staying here unless in a pinch.
於 2023 年 8 月住了 3 晚
H 於 2023年9月13日回覆
Thanks for your feedback.

8/10 不錯哦

GERALD

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy in and out to property. Was a nice pet friendly place to stay.
於 2023 年 8 月住了 2 晚
H 於 2023年9月13日回覆
Thanks for your feedback and please to see you again.

8/10 不錯哦

Jack

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
H 於 2023年8月21日回覆
thanks for your feedback and see you again please

6/10 一般般

Nekeysha

於 2023 年 8 月住了 2 晚
H 於 2023年8月9日回覆
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4/10 不太好

Sally

商務旅客
喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
I won't stay here again
Air conditioning didn't work, and the hotel smells like cigarettes.
於 2023 年 7 月住了 1 晚
H 於 2023年7月29日回覆
Thanks for your feedback

4/10 不太好

真實旅客

於 2023 年 7 月住了 1 晚
H 於 2023年7月29日回覆
Thanks for your feedback.

4/10 不太好

JACKIE,RAPID CITY

情侶出遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Door on back of building was not secure. key entry broken, pool was freezing cold, hours limited, hot tub did not work. seemed like a lot of locals just roaming around from the bars in area. Breakfast had no juice options or fruit- sausage was not cooked all the way. Not many accommodations worth the cost. Room was clean but small. No elevator in building.
於 2023 年 7 月住了 2 晚
H 於 2023年7月29日回覆
thanks for your feedback.

8/10 不錯哦

John

於 2023 年 7 月住了 1 晚
H 於 2023年8月21日回覆
Thanks for your feedback and see you again Please

6/10 一般般

Kenna

喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff. Bathrooms are tiny and the toilet doesn’t want to flush sometimes. There was construction going on nearby so it was a bit noisy. Continental breakfast wasn’t very tasty.
於 2023 年 7 月住了 2 晚
H 於 2023年7月29日回覆
Thanks for your feedback.