大廳

蘇福爾斯萬怡飯店的評分

3 out of 5
蘇福爾斯萬怡飯店
4300 W Empire Pl, Sioux Falls, SD

評論

8.6

有夠讚

10 分,有夠讚;532 則評論中有 294 則" "
8 分,不錯哦;532 則評論中有 145 則" "
6 分,一般般;532 則評論中有 56 則" "
4 分,不太好;532 則評論中有 26 則" "
2 分,很糟糕;532 則評論中有 11 則" "

9.2/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 1 晚

8/10 不錯哦

Jesse

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I wish the rooms had refrigerators. Other than that.. perfecto
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Cori

喜歡:整潔度、員工素質和住宿環境和硬體
We went there for the pool. It was nice to be the only ones in the pool area. Hottub and pool looked liked they had not been cleaned in a while.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Gerald

家庭旅遊
喜歡:住宿環境和硬體
Very nice close to everything!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Bryan,Brookings

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel and nice staff!
於 2024 年 4 月住了 1 晚
Stephanie M 於 2024年4月18日回覆
Thank you Bryan for the fantastic review! We appreciate the feedback and hope to see you again in the future!

10/10 有夠讚

Stephanie

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Judy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel room was newly updated and clean. Wish breakfast was included in stay, but fortunately there was coffee in the room.
於 2024 年 3 月住了 2 晚
Stephanie M. 於 2024年4月18日回覆
Judy, thank you so much for the review! We appreciate your feedback and are glad to see you had a great stay! We look forward to seeing you again the next time you are in the area!

10/10 有夠讚

Stephanie

於 2024 年 2 月住了 1 晚
Stephanie M. 於 2024年4月18日回覆
Stephanie,Thank you for the fantastic score! We are so happy to see that you had a great stay! We look forward to seeing you the next time you are in Sioux Falls!

4/10 不太好

allen

不喜歡:住宿環境和硬體
Poorly run property. Limited parking in a very seedy part of town. Broken glass in parking lot suggestive of car window being broken into. Dirty room. No room service. Needs updates
於 2024 年 2 月住了 3 晚
Stephanie M. 於 2024年4月18日回覆
Allen, I apologize that you did not have a great stay! We try to provide the best service to our guests and we are disappointed we were not able to provide that this time.

10/10 有夠讚

William

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property. Very clean.
於 2024 年 2 月住了 1 晚
Stephanie M. 於 2024年4月18日回覆
William, thank you so much for the review! We love to see when our guests had a great stay! We look forward to serving you again in the future!

10/10 有夠讚

Michelle

於 2024 年 2 月住了 1 晚
Stephanie M. 於 2024年4月18日回覆
Michelle, thank you so much for the fantastic score! We really appreciate the feedback and hope to see you the next time you are in the area!

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

David

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Cory

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice clean hotel with good staff
於 2024 年 2 月住了 1 晚
GM 於 2024年2月11日回覆
Thank you for providing feedback regarding your stay with us. We love our guests. Please come again. René StolsmarkGeneral Manager Courtyard

10/10 有夠讚

lori

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Thank you Lori for the fantastic score! We really appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

10/10 有夠讚

Shane

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and friendly
於 2024 年 1 月住了 1 晚
Charles N 於 2024年1月30日回覆
Hi Shane, thank you for staying with us here at Courtyard by Marriott. We appreciate your positive feedback and we hope you choose to stay with us in the future!

8/10 不錯哦

Jamie

喜歡:整潔度
於 2024 年 1 月住了 1 晚
Front Office Supervisor 於 2024年1月30日回覆
Jamie! Thanks for the positive feedback! We would like to thank you for staying with us here at Courtyard, and we hope you choose to stay with us whenever your travels may bring you back into the area!

10/10 有夠讚

Patrick

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Softest best ever
於 2024 年 1 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Patrick, thank you for that perfect score! We are happy to see you had a great stay and enjoyed the bed! We look forward to seeing you again the next time you are in the area!

10/10 有夠讚

Jason

於 2024 年 1 月住了 2 晚
Stephanie M 於 2024年2月6日回覆
Jason, thank you for the fantastic score! We appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

6/10 一般般

Michael

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Stephanie M 於 2024年2月6日回覆
Michael, we appreciate when our guests take the time to score us. Please reach out and let us know how we could improve your next stay with us. We hope to see you again the next time you are in Sioux Falls.

8/10 不錯哦

Bradley

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Bradley, thank you for the great score! We really appreciate feedback from our guests and hope the next time you are in the area we can raise that 4 to a 5!

10/10 有夠讚

Julie

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
於 2023 年 12 月住了 1 晚
Jaarel Hansen - Front Desk Specialist 於 2023年12月29日回覆
Dear Julie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

brad

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Brad, thank you so much for the perfect score! We love feedback from our guests and can't wait to see you again the next time you are in the area!

6/10 一般般

kathryn

不喜歡:整潔度和員工素質
pool and hot tub, cleanliness was poor
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Kathryn, we apologize that you did not have a great stay with us. We take guest feedback very seriously and hope the next time you are in Sioux Falls you give us a chance to provide a better stay.

10/10 有夠讚

Garrett

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Holiday Stay
My Grandpa and I were just coming for a short stay for the Winter Wonderland and we absolutely loved everything about the hotel!
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Garrett, thank you so much for the wonderful review! We appreciate the feedback and are happy to see that your Grandfather and yourself had a great stay! We look forward to seeing you again the next Winter Wonderland!

10/10 有夠讚

Roger

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at the front desk were very friendly and accommodating. The room was very clean and had plenty of space. The beds were very comfortable. I would highly recommend this hotel!
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Roger, thank you so much for the recommendation! We love to hear this feedback from our valued guests and look forward to seeing you the next time you are in Sioux Falls!

10/10 有夠讚

Bryce

於 2023 年 11 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Bryce, thank you so much for the PERFECT score! We appreciate the feedback and look forward to seeing you again the next time you are in Sioux Falls!

8/10 不錯哦

Gena

於 2023 年 11 月住了 1 晚
Stephanie M 於 2024年2月6日回覆
Gena, thank you for the great score! We hope the next time you are in Sioux Falls we can change that 4 to a 5 with your next stay!

10/10 有夠讚

Latonya

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful when my daughter left her ear buds in the room after we had checked out. We were able to go back and look and even though they werent there, staff stated they would continue to look for them. Called the front desk the next day and the gentleman reported they had been turned in. I was able to describe them and he said they would be at the front desk for us. So helpful and my daughter is beyond thankful!
於 2023 年 11 月住了 2 晚
Stephanie M 於 2024年2月6日回覆
Latonya, we are so happy to hear that our front desk associates were able to help out! We really appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

10/10 有夠讚

Jason

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect room
We came to Sioux Falls the night before a big day in the city. The room was perfect and clean. The staff was excellent and very courteous! I couldn’t ask for anything more!
於 2023 年 11 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Jason,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯哦

Angelia

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly service, however whirlpool didn’t work and sofa bed was to hard to sleep on.
於 2023 年 11 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Angelia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Holly and Jason

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Holly and Jason,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Timothy

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I was very satisfied. The hot tub was Awesome....and I was going to stay another night, (Sat night) but they had changed the water Friday night...and the water was luke warm...so I went on home.....I get it you have to keep it clean...but you need to fill it up with hotter water so it warms up sooner.
於 2023 年 10 月住了 2 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Timothy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Neil

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Neil,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Bradley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the room and bed !! Parking can be a bit of struggle coming in late but will be back
於 2023 年 9 月住了 2 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Bradley,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般般

Steven

喜歡:客房舒適度
不喜歡:員工素質
於 2023 年 10 月住了 2 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Steven,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Rebecca

喜歡:員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Rebecca,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Brian

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Brian,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
it was clean and the service was amazing.
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear LisaOn behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 很糟糕

Sherri

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Hotel needs update.
The hotel is very old and the rooms need an update. The halls are musty smelling and the rooms all smell musty. Our first room was terrible. The put us in a different room it was better but still had odors. The shower leaked and the bathroom was just very old.
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日回覆
Dear Sherri,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the cleanliness of your room was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent inconveniences of this kind from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 不太好

Dan

家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體和客房舒適度
Room maintenance lacking.
Room thermostat didn't function so no A/C on a 90+ degree day. Shower wouldn't run full stream with hot water - choice was full stream cold water or a dribble of lukewarm water. No complimentary coffee anymore - just $4 Starbucks. We will find a different hotel next time we are in Sioux Falls.
於 2023 年 10 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日回覆
Dear Dan,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 有夠讚

cecilia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日回覆
Dear Cecilia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Lori J

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
These were very nice rooms and very comfortable beds.
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日回覆
Dear Lori,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 不太好

Kathleen

家庭旅遊
不喜歡:員工素質和客房舒適度
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日回覆
Dear KathleenOn behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般般

Ariel

情侶出遊
喜歡:整潔度和設施服務
Theres not enough parking. However, the staff was polite
於 2023 年 9 月住了 1 晚
RC 於 2023年9月19日回覆
Thank you for taking the time to leave your feedback. Safe travels!

8/10 不錯哦

Dale

於 2023 年 9 月住了 2 晚
Jake 於 2023年9月14日回覆
Thank you for staying with us!

8/10 不錯哦

Erica

家庭旅遊
喜歡:住宿環境和硬體
The customer service was great. Very responsive to switching our room due to the entering the room with the tv blazing loud, refrigerator open along with the closet door. The showers need to be cleaned better. Otherwise, our visit was fine.
於 2023 年 9 月住了 2 晚
Jaarel Hansen - Front Office Manager 於 2023年9月12日回覆
Dear Erica,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 不太好

Nancy,Emmetsburg

家庭旅遊
喜歡:員工素質
不喜歡:整潔度
The bathroom in our room was not well maintained. The shower floor was not well cleaned at all. Red mold, or vomit, or some other unpleasant substance was in all the corners and the floor in the shower itself was not great to look at. The door stop on the bathroom wall was broke off when we arrived. We notified the front desk immediately, so we would not be held responsible. Very disappointing for this hotel.
於 2023 年 9 月住了 1 晚
Jake 於 2023年9月14日回覆
Thank you for staying with us. I have taken your feedback to housekeeping and have addressed the issues.

8/10 不錯哦

Deann

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff is super friendly and helpful. Check in was quick and easy. Only thing I was a bit disappointed with was the room needed some minor maintenace and there were toenail clippings on the bathroom floor.
於 2023 年 9 月住了 2 晚
Jaarel Hansen - Front Office Manager 於 2023年9月12日回覆
Dear Deann,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. In regards to your issues, cleanliness standards have been reviewed with the housekeeping staff to ensure that what you experienced was an isolated incident. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 很糟糕

Betty and Ted

Jaarel Hansen - Front Office Manager 於 2023年10月2日回覆
Dear Betty and Ted,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.