It’s one of the worst experiences I had with Singapore hotel. The aircon is super noisy and you just can’t sleep and the balcony is big occuoy 1/3 of the room. The amenities are not good. Not even have a bath tube. The curtain is not automatic. The services is so bad that you can wait up to 30 mins and nobody pick up the services call. I negotiated with them for 2 hours to cut short my stay with them. The attitude was so bad and not helpful. No apologies and compensation. I asked for gm to call they never did or any follow up after my complaint.
very modern building, very good swimming pool, sky lounge
Chung Pun
於 2023 年 8 月住了 2 晚
6/10 一般般
Chi Man
2023年7月14日
The check in was slow and the front staffs seem inexperience. Overall the room is small and not as grand as the photos
Chi Man
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Craig
2024年6月2日
喜歡:員工素質和住宿環境和硬體
A bit in back
Craig
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Samantha
情侶出遊
2024年5月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A gorgeous stay! From the moment we arrived we were greeted with attentive service and a smile. The service manager went out of her way to make our special occasion memorable with balloons on arrival, a hand written note and a late checkout. The hotel is brand new so facilities are fantastic and has beautiful diptyque amenities. The pool is spectacular (however a little shallow for tall people) and the views are superb. Great location if you want to explore the Singapore shopping however you would need to use the MRT to reach most tourist destinations like marina bay. Thank you for a wonderful stay pan pacific!
Samantha
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Kaliya
情侶出遊
2024年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful room and a Lovely stay while in Singapore!