2/10 很糟糕
Brianna
親子旅遊
2024年5月11日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The Dexter Inn at first glance isn’t terrible. The location as well as outside upkeep of property weren’t bad. The guy at the front desk helped save me money on my room by suggesting I book the room online instead of right there in lobby. I mean who don’t like saving money!? The room cleanliness is what my biggest issue was. Walking up the stairs I noticed the boxspring, mattress, and metal bed frames for most the rooms were sitting in the hallways. Walked into my room and flip the lights to see a bedbug in the sink upside down squirming around alive. Instantly I took a photo and showed the guy at the front. They have a no refund sign posted in the lobby but he agreed to give me a refund because of the circumstances. With me booking the room online I had to contact their customer service to initiate the refund for him to approve it and receive it back to my debit card, which could taking up to 15 days.
Brianna
於 2024 年 5 月住了 1 晚