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謝菲爾德萊昂納多飯店 - 原茱莉斯旅店的評分

4 out of 5
謝菲爾德萊昂納多飯店 - 原茱莉斯旅店
119 Eyre Street, Sheffield, England

評論

8.8

有夠讚

10 分，有夠讚；1009 則評論中有 550 則" "
8 分，不錯哦；1009 則評論中有 317 則" "
6 分，一般般；1009 則評論中有 77 則" "
4 分，不太好；1009 則評論中有 31 則" "
2 分，很糟糕；1009 則評論中有 34 則" "

9.0/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

man fai

於 2023 年 10 月住了 1 晚
Dylan 於 2023年10月28日回覆
Thanks for this excellent feedback. We look forward to welcoming you back soon.Kind Regards

8/10 不錯哦

SAU TING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒服休息之旅
酒店整潔，空間寬敞，安靜隔聲。 因房間景觀面向足球場那邊，很開揚
於 2023 年 7 月住了 2 晚
Dylan 於 2023年8月4日回覆
Hello there and thanks so much for leaving us this fantastic review here on Hotels.com/Expedia.I am very glad that you enjoyed your stay with us and we hope to see you again soon.Many thanks

10/10 有夠讚

Pok Him

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Leonardo Hotel Sheffield 於 2023年3月31日回覆
Hi Pok,thank you for staying with us and leaving a great review.We are pleased you have enjoyed your stay and look forward to welcoming you back in the near future.Kind regardsSimon

10/10 有夠讚

Elly

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚
Leonardo Hotel Sheffield 於 2022年12月20日回覆
Hi Elly,Thank you for choosing to stay with us here at Leonardo Hotel Sheffield and leaving a review of your stay.It is always lovely to receive top marks and we are delighted that you have enjoyed your stay.Your feedback will be shared with the hotel team.We all look forward to seeing you in again in the New Year.Kind regards

10/10 有夠讚

Chung Tat

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The staffs are very helpful. The hotel is very near the city center. The room is clean and wifi is fast. Good to stay in this hotel.
於 2022 年 5 月住了 1 晚
Ellie 於 2022年5月16日回覆
Dear Chung tat, Thank you for the great review of our hotel! It's so great to hear that all the staff were very helpful and the the hotel location was convenient for you. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 有夠讚

Xu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚
Ellie 於 2022年1月12日回覆
Dear Xu, Thank you for the great review of our hotel. We are pleased that you enjoyed your stay with us.

2/10 很糟糕

mckenzie

喜歡：設施服務
不喜歡：員工素質
I requested a room with a bath i was told mmy room had a bath amd when i checked in it was a walk in shower i took a minor fall but caused me a back injury so i checked out the hotel i also left a phone thwre amd the hotel hasnt even contacted me to return it
於 2024 年 5 月住了 2 晚
Team Leonardo 於 2024年5月19日回覆
Hello Mckenzie.Please do get into contact with us to speak about these matters.

10/10 有夠讚

JOSE，Chula Vista

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location
於 2024 年 4 月住了 2 晚
Dylan, Duty Manager 於 2024年5月12日回覆
Hi Jose. Thanks for this 5/5 review here on Expedia. We look forward to you returning soon.

8/10 不錯哦

Caroline

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Simon the duty manager was very welcoming and helpful. Room spacious with everything you needed for a nights stay
於 2024 年 5 月住了 1 晚
Dylan 於 2024年5月11日回覆
Hi Caroline. Thanks so much for leaving us this great review here on Expedia. I will definitely pass on your lovely message to Simon.

8/10 不錯哦

Kim

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice staff and room was great. Thanks for the wonderful time.
於 2024 年 5 月住了 2 晚
Dylan, Duty Manager 於 2024年5月11日回覆
Hi Kim. Thanks so much for this great feedback.

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel on a convenient location. Clean and neat rooms. Good breakfast-, lunch- and dineroptions. Nice and friendly staff.
於 2024 年 5 月住了 3 晚
Dylan, Duty Manager 於 2024年5月11日回覆
Hi Patrick. Thankyou for this review.

10/10 有夠讚

BARRY

喜歡：整潔度、員工素質和住宿環境和硬體
Clean. Comfortable. Efficient and Effective Service. Thank you. BAH
於 2024 年 5 月住了 2 晚
Dylan 於 2024年5月11日回覆
Thanks for this great review Barry.

8/10 不錯哦

Sara

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Rooms were clean. Staff were very nice and friendly. Good choice of breakfast
於 2024 年 5 月住了 1 晚
Dylan 於 2024年5月11日回覆
HI Sara. Thanks so much for the great feedback. We will certainly pass on your comments to the staff.

8/10 不錯哦

Susan

於 2024 年 4 月住了 1 晚
Dylan 於 2024年5月19日回覆
Hi Suasan. Thanks for the feedback. We look forward to welcoming you back to Sheffield soon.

8/10 不錯哦

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here cause it was close to the crucible theatre for our multiple sessions of snooker. The walk is easy lots of shops near by the bed was comfy but the pillows were too fluffy for me but im strange that way. Bathroom had a tub the room was clean. Breakfast was good had everything you need for a full English or just a nice light toast and coffee breakfast. We would stay again.
於 2024 年 4 月住了 1 晚
Dylan 於 2024年4月28日回覆
Hi Jenn. Thanks very much for the review. We really appreciate the great comments.Many thanks,

6/10 一般般

Sarah

家庭旅遊
喜歡：整潔度
The good: room configuration of double and a fixed single, good housekeeping and useful location However, the noise on 6th floor from air con units on rooftop was awful, outdated bathrooms with poor fixings/plumbing and no extractor, breakfast offering was pretty poor and cold with quality of meat very offputting, staff seemed a tad morose apart from a friendly lady at breakfast.. Stayed 3 nights but wouldn't return
於 2024 年 4 月住了 3 晚
Dylan 於 2024年4月28日回覆
Hi Sarah. Thanks for this review. I will pass on the comments about breakfast to the team. Hopefully we will get a chance to see you again soon!

10/10 有夠讚

Tracy and Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant hotel. Easy to reach the crucible theatre coach station and to go shopping. Will definitely use this hotel next year
於 2024 年 4 月住了 1 晚
Dylan 於 2024年4月28日回覆
Hi Tracy. Thanks very much for this great review. We look forward to seeing you again soon!

10/10 有夠讚

Sandra

商務旅客
喜歡：員工素質和設施服務
Good place
於 2024 年 4 月住了 2 晚
Dylan, Duty Manager 於 2024年4月20日回覆
Hi Sandra. Thankyou for your review. We really do appreciate the great feedback.Kind Regards

6/10 一般般

kerry

於 2024 年 4 月住了 1 晚
Dylan 於 2024年5月4日回覆
Hi Kerry. Thanks very much for the review. We look forward to seeing you again soon.

8/10 不錯哦

Paul

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was nice hotel but not ultra modern small TVs no apple casting etc but overall ok
於 2024 年 4 月住了 1 晚
Dylan 於 2024年4月14日回覆
Hi Paul. Many thanks for the review.

6/10 一般般

Jamie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Dylan, Duty Manager 於 2024年4月15日回覆
Hi Jamie.Thanks very much for the review here on Hotels.com/Expedia. If there is anything any we could have improved upon, please do get in contact.Kind Regards

10/10 有夠讚

david，witney

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a wonderful hotel. I stayed for three nights and enjoyed every moment. Friendly and helpful staff. A wonderful breakfast. Excellent room and right in y heart of Sheffield. I thoroughly recommend this hotel....Just perfect in every way.,.I shall come again.. David Richardson
於 2024 年 4 月住了 3 晚
Dylan, Duty Manager 於 2024年4月14日回覆
Hi David. Firstly, let me say it was a pleasure to have you stay with us here at Leonardo Sheffield and we are very thankful for this fantastic review. I will certainly pass on your comments to the whole team.We loom forward to welcoming you back to the hotel soon.Kind Regards

8/10 不錯哦

Salma，Toronto

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Dylan 於 2024年4月14日回覆
Hello Salma. Thankyou for the feedback

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Dylan, Duty Manager 於 2024年4月14日回覆
Hi Paul. Thankyou for your review.

10/10 有夠讚

Noel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2024 年 4 月住了 1 晚
Dylan 於 2024年4月14日回覆
Hello Noel. Thanks so much for the great review.

10/10 有夠讚

Jake

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel. Room very comfy and the staff are excellent.
於 2024 年 4 月住了 1 晚
Dylan 於 2024年4月14日回覆
Hi Jake. Thankyou for this great review. I will certainly pass on your lovely comments to the team.Kind Regards

10/10 有夠讚

SEAN

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and very well kept hotel.
於 2024 年 4 月住了 1 晚
Dylan, Duty Manager 於 2024年4月14日回覆
Hi Sean, Thanks for the great feedback. We look forward to welcoming you back soon!

10/10 有夠讚

Edward

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 4 月住了 2 晚
Dylan, Duty Manager 於 2024年4月14日回覆
Hello Edward. Thanks Very Much For The Great Review. Was Lovely Having You Stay With Us.Kind Regards

10/10 有夠讚

Julia

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Dylan 於 2024年4月14日回覆
Hey Julia. Thankyou for your great review. We appreciate the feedback.Many Thanks

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice reasonably priced hotel within walking distance of the train station and city centre
於 2024 年 4 月住了 2 晚
Dylan 於 2024年4月5日回覆
Hey David. Thankyou for this kind review. We hope to see you again soon!

10/10 有夠讚

Rebecca

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large spacious room. Nice toiletries. Staff all polite and courteous
於 2024 年 3 月住了 3 晚
Dylan 於 2024年4月5日回覆
Hi Becca, thanks for this review. See you seen!

10/10 有夠讚

Avril

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Dylan 於 2024年4月5日回覆
Hi Avril. Thankyou for this review. We look forward to seeing you again soon.

10/10 有夠讚

Kelly

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ive been to this hotel twice now and i keep coming back because the service is amazing and the room is lovely every time, plus they validate your parking so it costs far less
Dylan 於 2024年4月5日回覆
Hi Kelly. Thanks so much for leaving us this review here on Expedia. I will pass on your positivity to the staff. We really appreciate the feedback and we look forward to seeing you again soon.

10/10 有夠讚

Abhinav

喜歡：整潔度、員工素質和住宿環境和硬體
Nice , clean and comfortable
於 2024 年 3 月住了 1 晚
Simon 於 2024年3月28日回覆
Hi Abhinav,thank you for giving your time leaving a review. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the very near future.sincerelySimon

10/10 有夠讚

Lisa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good property, super comfortable beds. Good location and decent breakfast. Bathrobes would have been nice.
於 2024 年 3 月住了 2 晚
Leonardo Hotel Sheffield 於 2024年3月26日回覆
Thank you for taking time and giving us high score.Reading reviews we aim to improve our service.We hope to see you again.Kind regards

8/10 不錯哦

Mark

情侶出遊
喜歡：整潔度和員工素質
Nice clean room. Location is very central. Some of the fittings in the bathroom were needing some repair (shower door would not close easily). Nice comfy bed.
於 2024 年 3 月住了 1 晚
Leonardo Hotel Sheffield 於 2024年3月26日回覆
Thank you for taking time and giving us quite high score.Reading reviews we aim to improve our service.We will pass mentioned issue to maintenance department.We hope to see you again.Kind regards

2/10 很糟糕

David

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely horrible. Don't kud yourself into staying here. It is beyond lousy. We had to leave it was so bad and they wouldn't refund our money. The toilet seat wasn't attached and there was black spit all over the bathroom walls. They gave us another room and it was just as bad or worse. What a waste of time and money. DO NOT STAY HERE OR YOU WILL SUFFER.
於 2024 年 3 月住了 2 晚
Simon 於 2024年3月28日回覆
Dear David, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Simon

10/10 有夠讚

Jo

Good central location with clean and spacious rooms. Delicious breakfast too
於 2024 年 3 月住了 1 晚
Dylan, Duty Manager 於 2024年3月17日回覆
Hi Jo. Thanks for the great feedback. I will certainly pass on your comments to the breakfast team.Many thanks

8/10 不錯哦

derick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great, only two things they need to improve is the cost of the food and drink and the mold around the bath.
於 2024 年 3 月住了 2 晚
Dylan 於 2024年3月17日回覆
Hi Derick. Thanks for this review. I will pass on the info to the relevant department heads.Kind Regards

10/10 有夠讚

Garry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not too flashy, but has everything you need. Comfortable and clean, and in a decent location.
於 2024 年 3 月住了 1 晚
Dylan, Duty Manager 於 2024年3月17日回覆
Hi Garry. Thanks for the fantastic feedback. We look forward to welcoming you back soon!

10/10 有夠讚

Katarzyna

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay , clean , nothing to complain about
於 2024 年 3 月住了 1 晚
Dylan 於 2024年3月17日回覆
Hello there. Thanks so much for this overly kind review. See you soon!

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Dylan 於 2024年3月17日回覆
Hi James. Thankyou for this review. We look forward to seeing you again soon.

8/10 不錯哦

John，Grimsby

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
A perfectly nice hotel located in the heart of Sheffield, a short walk from the station and main attractions. Staff were very friendly and the room was modern and clean. Breakfast I would describe as cheap and cheerful, but acceptable for the price paid. The restaurant itself was a bit chilly (also a cold day outside) heating turned down to reduce costs? All in all a pleasant stay and I would use the hotel again if coming to Sheffield.
於 2024 年 3 月住了 1 晚
Dylan 於 2024年3月3日回覆
Hi John. Thanks very much for the review. We appreciate the in depth feedback and I'll pass it n to the team.Kind Regards

10/10 有夠讚

Catharine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Dylan 於 2024年3月17日回覆
Hi Catharine. Thanks for this top notch score here on Expedia.Kind Regards

10/10 有夠讚

Rose

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good nights sleep
於 2024 年 2 月住了 1 晚
Dylan 於 2024年2月26日回覆
Hey Rose. Thanks so much for this review here on Expedia. We look forward to seeing you again soon.

10/10 有夠讚

Dean

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
於 2024 年 2 月住了 1 晚
Leonardo Hotel Sheffield 於 2024年2月24日回覆
Hi Dean,thank you for giving your time leaving a review of your stay. We are delighted to hear that you have enjoyed your stay.We look forward to welcoming you back in the near future.Regards

8/10 不錯哦

Grant

親子旅遊
喜歡：整潔度和員工素質
Hotel was clean and staff were very helpful and friendly. Facilities could do with being a little more modern but great value for the price
於 2024 年 2 月住了 1 晚
Dylan 於 2024年2月26日回覆
Hi there and thankyou for this review. We appreciate the feedback.

10/10 有夠讚

David

於 2024 年 2 月住了 1 晚
Leonardo Hotel Sheffield 於 2024年2月24日回覆
Hi David,thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review.It is great to hear you enjoyed your stay and we all look forward to welcoming you back in the near future.Regards

2/10 很糟糕

marie

於 2024 年 2 月住了 3 晚
Leonardo Hotel Sheffield 於 2024年2月24日回覆
Dear Marie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 不錯哦

Lucas

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel propre et central
於 2024 年 2 月住了 4 晚
Leonardo Hotel Sheffield 於 2024年2月24日回覆
Hi Lucas,Thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review.We are pleased you found our hotel clean and our central location convenient.We look forward to welcoming you back in the near future.Kind regards