Registration cannot find my reservation under Expedia. Junior staff has no clue on what she does. Manager assisted and she only found 1 room booked. I have to spend 35 mins for a check in. For a 5 star priced hotel?
No coffee after 5:30pm at lobby and service staff not aware. toliet bath tiles can see stain and moldy, Cleaning staff leave rubbish on the floor. Sent for laundry, waited 3 days. The only consolation is the conceige, Jack Liu who was the most helpful. And the GM. other than that, can forget about this hotel, is for the locals to patronize.
chuang
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Jesse
2024年4月11日
Jesse
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Abraham,TALLAHASSEE
商務旅客
2023年12月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is near big exhibition center (10 minutes). Rooms are nice, clean and very quiet. Staff is very friendly however their English is extremely limited. For a Western hotel brand more emphasis should be placed in having English speaking staff.
Abraham
於 2023 年 11 月住了 4 晚
10/10 有夠讚
Gabriel Feliciano
商務旅客
2023年12月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Great hotel breakfast is amazing. Very far from pudong Airport be carefully when you book this hotel because Shanghai have 4 airports.
Gabriel Feliciano
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Marek
2023年10月8日
喜歡:員工素質、設施服務和住宿環境和硬體
Their breakfast buffet was just outstanding. Great selection of food, but if you want to lose weight, do not go there :-).
Marek
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Takaaki
2023年9月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Takaaki
於 2023 年 9 月住了 2 晚
10/10 有夠讚
TECK CHAI
2023年6月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
TECK CHAI
於 2023 年 6 月住了 4 晚
10/10 有夠讚
GLORIA
商務旅客
2023年5月28日
喜歡:整潔度、員工素質和住宿環境和硬體
The only thing that I did not like about this hotel is that when I call for room service, they told me they don’t e it. Everything else, OK