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馬坡新羅旅館的評分

4 out of 5
馬坡新羅旅館
83 Mapo-daero, Mapo-gu, Seoul

評論

8.4

非常好

10 分，有夠讚；1014 則評論中有 495 則" "
8 分，不錯哦；1014 則評論中有 305 則" "
6 分，一般般；1014 則評論中有 111 則" "
4 分，不太好；1014 則評論中有 60 則" "
2 分，很糟糕；1014 則評論中有 43 則" "

8.2/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Chia Ho

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 4 晚

6/10 一般般

SIN

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年3月15日回覆
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다.고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림

10/10 有夠讚

SZU YU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 6 晚

8/10 不錯哦

YuTing

於 2023 年 12 月住了 3 晚

10/10 有夠讚

HYOSEOP

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 6 晚

8/10 不錯哦

CHING YI

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice.
於 2023 年 10 月住了 5 晚

8/10 不錯哦

Szu Min

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便
地點方便。 房務會問好，讓人感覺非常親切。 枕頭不好睡。
於 2023 年 10 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和設施服務
The location is connivence and easy to access other places. However, the room design is a kind of pity and which close in between rooms. Overall , I am still be happy to try this and will recommend others , thank you !
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Pui Ying

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 5 晚

6/10 一般般

Yeuk Ching

家庭旅遊
喜歡：員工素質
於 2023 年 9 月住了 2 晚

4/10 不太好

Lai Fong

家庭旅遊
不喜歡：住宿環境和硬體和客房舒適度
首先，房間面積很小。絕對唔建議三個人一間房，就算一個放一件大行李一件手提行李已經很勉強。一入去電話壞了，冷氣唔夠凍。調校至18度，但溫度最多只能徘佪至23。毛巾亦很殘舊。
於 2023 年 8 月住了 3 晚

8/10 不錯哦

ming yin

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不錯！
房間不大，枕頭太軟，整體還可以
於 2023 年 6 月住了 4 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean & comfortable. Nice hotel!
於 2023 年 6 月住了 4 晚

4/10 不太好

Wai Yip

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
三人同行， 竟然比兩條毛巾。剃鬍刀都無得提工。我住12樓， 應該是水壓問題， 沖涼水太慢。
於 2023 年 4 月住了 5 晚

4/10 不太好

Wing Sze Grace

不喜歡：整潔度和住宿環境和硬體
於 2023 年 4 月住了 4 晚

8/10 不錯哦

Yu Yan

於 2023 年 3 月住了 7 晚

6/10 一般般

Ip Oi

團體旅遊
喜歡：員工素質
只有暖氣，沒有冷氣 沖涼位置有損壞 水力比較弱
於 2023 年 3 月住了 5 晚

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：員工素質
一般體驗
房間細,暖氣太強,酒店大門沒有地方停車,代客泊車要自行駕到B1, 取車也一樣要到B1層,沒有人代搬行李。要借較剪問了兩次都沒提供,到大堂取也不願提供。整體是很普通沒什麼服務的酒店
於 2022 年 12 月住了 1 晚

6/10 一般般

YUN YUAN

喜歡：員工素質、住宿環境和硬體和客房舒適度
交通地點方便地飯店
房間備品在最後一晚地當天完全沒有提供，照成困擾，還須一一打電話去要，還好是有馬上送來。
於 2022 年 10 月住了 4 晚

10/10 有夠讚

Chi Wah

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 4 晚

8/10 不錯哦

WEITING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

6/10 一般般

AI

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
仁川国際空港に21時過ぎに到着後、入国審査が長蛇の列で１時間半ほどかかり、電車でホテルへ。 待ち時間にエクスペディアのチャットから、遅れるけど部屋の確保をお願いしたいと送るも恐らく深夜のため返事はなく、不安たっぷりでホテルへ。 慌てていた上に英語もままならい私に、なんてことないという感じで笑顔で快く迎えてくださってホスピタリティにとても安心しました。 なお、お部屋にはスリッパはありません。用意していくのを忘れたので、すぐ隣（徒歩0分）のコンビニでビニールサンダルを購入しました。 また、浴槽付きのお部屋でしたが、シャワーカーテンがないので、気をつけても床の一部は水浸しになります。でも、シャワーの温度や水圧は十分でとても快適でした。疲れた体も癒せました。 施設としては、全体にとてもシックでおしゃれです。廊下に薬草のような独特の臭いがしていたのと（部屋は気になりませんでした）、机のカバーがボロボロだったこと、ツインベッドルームのひとつのかけ布団がしっとりして重かったこと、バスマットがほつれまくっていたこと、冷蔵庫の棚の扉が傾いていて金庫が開けにくかったこと、ハンガーとハンガーかけがほしかったこと、ポットの場所に鏡があるのに電灯がなくてもったいないなと思ったことなどから、施設の評価が低めです。贅沢を言ってごめんなさい。 駅から近く（構内は歩きます）、大型のスーパーやオリーブヤング、ひとり旅に心強いチェーン店も大通りで徒歩数分の位置にあり、コンビニも多い。 立地が最高で、ホスピタリティの良いホテルでした。 外国人旅行者は、英語ができたほうが良いかな、というのと、必要な人はスリッパの準備をすること、wowpassの機械が近隣ホテルに行かないとないことに気をつけると良いかもしれません。
於 2024 年 5 月住了 2 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年5月26日回覆
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

6/10 一般般

Tan

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
WC malfunctioned twice during my 8-day stay. Long bath is only half enclosed, hence water is spilled onto toilet floor. Bar cabinet does not have a top light. Morning breakfast is disappointing, staff started to keep servings immediately when informing dining guests at 9:15am that closure time in 15 minutes (i.e. 9:30am). Generally, hotel staff English competency is very low - lower than Japanese and Taiwanese hotel staff.
於 2024 年 5 月住了 8 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年5月22日回覆
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 有夠讚

wonjoo，storrs

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is second time to stay here. I would like to return this property.
於 2024 年 5 月住了 3 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年5月22日回覆
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

8/10 不錯哦

Hasan

Frühstück ist sehr einseitig. Keine Abwechslung. Ansonsten insgesamt gut.
於 2024 年 5 月住了 7 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年5月22日回覆
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

4/10 不太好

Hyun，La Mirada

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
I saw the reviews about the air conditioner and thought it might be different for me. The air conditioning system really needs an upgrade. It won't get any cooler than 25 to 26 C. It feels hot actually. Avoid this hotel at summer.
於 2024 年 5 月住了 7 晚
Shilla Stay Mapo 於 2024年5月20日回覆
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

8/10 不錯哦

??

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Heng Ping

喜歡：整潔度和員工素質
於 2024 年 5 月住了 2 晚

10/10 有夠讚

MIHO

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
部屋が広いので、荷物も片付けやすい。 浴室有りの部屋なので、どの季節でも旅の疲れが取れて気に入っています。
於 2024 年 5 月住了 2 晚
Shilla Stay Mapo 於 2024年5月7日回覆
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

6/10 一般般

mayumi

喜歡：整潔度
不喜歡：員工素質
於 2024 年 5 月住了 3 晚

6/10 一般般

Yo Seop

喜歡：員工素質
직원들 친절도와 조식의 질, 주변 상권등 훌륭하나, 조금은 오래된 시설 느낌이 아쉬었습니다.
於 2024 年 5 月住了 1 晚
총지배인 최준혁 於 2024年5月7日回覆
고객님 안녕하십니까,저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다.고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 마포총지배인 최준혁 드림

10/10 有夠讚

RENYA

於 2024 年 5 月住了 2 晚

8/10 不錯哦

Sachiko

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
駅からも近く立地が良かったです。ホテル周辺は深夜まで営業している飲食店がないので、そこだけが残念なポイントですが、また利用させていただきたいホテルです。
於 2024 年 4 月住了 2 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年5月6日回覆
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

8/10 不錯哦

Hyang Ju

於 2024 年 4 月住了 11 晚

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Takanori

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good!
於 2024 年 4 月住了 1 晚
Shilla Stay Mapo 於 2024年5月2日回覆
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 有夠讚

Eleanor

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved our room on the 26th floor looking down towards the river. The only setback was that when arriving by train, having to carry heavy luggage up several flights of stairs at Gongdeok Station.
於 2024 年 4 月住了 4 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年5月1日回覆
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 有夠讚

HIDEMI

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

JAEWOON

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
駅から近く、部屋は清潔、値段もリーズナブルで、また泊まりたいと思いました。
於 2024 年 4 月住了 1 晚
Shilla Stay Mapo 於 2024年4月29日回覆
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo

4/10 不太好

Gillie

於 2024 年 4 月住了 4 晚

8/10 不錯哦

bou

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚

8/10 不錯哦

TADASHI

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was so quick!!
於 2024 年 4 月住了 2 晚
Shilla Stay Mapo 於 2024年4月18日回覆
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

4/10 不太好

Andy

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was so hot it became unbearable
於 2024 年 4 月住了 2 晚
Shilla Stay Mapo 於 2024年4月13日回覆
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 有夠讚

Jinhee，seoul

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
except parking system, everything was good!
於 2024 年 4 月住了 1 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年4月12日回覆
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo

10/10 有夠讚

KAZUO

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
非常に良い
於 2024 年 4 月住了 2 晚
FRONT DESK OF SHILLASTAY MAPO 於 2024年4月12日回覆
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo

10/10 有夠讚

Jung

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Yumi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Aiko

於 2024 年 3 月住了 3 晚

10/10 有夠讚

Kat

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved staying here. It was close to good food, 7/11 was right next door, and it was only a short walk to the subway. It felt safe, clean, and quiet. This was my favorite stay during my whole trip!
於 2024 年 3 月住了 3 晚
Shilla Stay Mapo 於 2024年4月2日回覆
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo

10/10 有夠讚

yong

喜歡：整潔度、員工素質和住宿環境和硬體
I did not liked show nosing from next door
於 2024 年 3 月住了 5 晚
Shilla Stay Mapo 於 2024年4月1日回覆
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo