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麻谷首爾 SR 飯店的評分

3.5 out of 5
麻谷首爾 SR 飯店
400, Gangseo-ro, Gangseo-gu, Seoul, Seoul

評論

8.6

有夠讚

10 分，有夠讚；850 則評論中有 395 則" "
8 分，不錯哦；850 則評論中有 335 則" "
6 分，一般般；850 則評論中有 87 則" "
4 分，不太好；850 則評論中有 21 則" "
2 分，很糟糕；850 則評論中有 12 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Po Yu

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 7 晚
SR HOTEL 於 2023年7月4日回覆
Dear Guest, Thank you for choosing our hotel. The next time you visit again, We will try to provide the better service.

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 5 晚
Front Desk 於 2021年5月10日回覆
안녕하세요.SR Hotel Seoul Magok 입니다. 저희 호텔을 이용해주셔서 감사드리며, 후에 이용하실 때에는 더욱 나은 서비스와 시설을 제공할 수 있도록 노력하겠습니다. 감사합니다.

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
Front Desk 於 2019年11月21日回覆
안녕하십니까. 고객님. 저희 호텔을 찾아주시고 소중한 후기 감사드립니다.

8/10 不錯哦

Pong fu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel for short trip.
nice hotel, room is clean and tidy.
於 2019 年 7 月住了 1 晚
Front Desk 於 2019年7月11日回覆
Hello, SR Hotel Seoul Magok. We sincerely thank you for your interest in our hotel and will try our best to provide you with better service in the future. Thank you again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 3 晚
FRONT DESK 於 2019年6月11日回覆
안녕하십니까. SR 호텔 서울 마곡입니다. 소중한 후기 감사드립니다.

8/10 不錯哦

LiLing

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚

10/10 有夠讚

Eni，HK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good experience hotel in Korea
Nice and modern designed hotel~ it’s close to the underground station and has many restaurants and convenient store nearby!
於 2018 年 8 月住了 2 晚

8/10 不錯哦

KAM WING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店色調比較暗，有點不習慣，整體都好。

10/10 有夠讚

Vincy CL

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Second time stay , all is good !

6/10 一般般

真實旅客

喜歡：住宿環境和硬體
不怎么好的一次住宿体验
硬件和位置都不错，地铁站很近，去机场比较方便，但是早餐服务的时间过早结束，洗手盘边上有污垢，淋浴房外地面积水，都与酒店星级不相符，隔音效果不好，马路的汽车经过的声音和临近的房间发出的声音都很清楚，影响睡眠
於 2018 年 2 月住了 1 晚

10/10 有夠讚

Xinhui

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 2 晚

10/10 有夠讚

Wei Chen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 9 晚

2/10 很糟糕

Phoebe，HongKong

不喜歡：員工素質和住宿環境和硬體
Never stay again
When I did check in the room, the staff debited the room charge again which mean I paid twice for only one room being reserved. ( I have paid for it before and the relevant payment has been settled for few month.) After I asked for the reason why I needed to sign the receipt if that transaction was for room deposit only, the staff went for double-check and found that he made the duplicate payment to me and later on he cancelled the transaction. It was terrible that he would debit twice if I didn't ask. During the 6D5N of stay, I felt extremely disappointed as someone has gone into my room without permission even though I have lightened the 'Do not disturb'.I didn't wanna any hotel staffs gone into my room that's why I have put the 'Do not disturb' light in place but the hotel staff or housekeeper completely ignored it. What's more, as I have known that there were no closets provided in some rooms and thus I have sent out for over 4 emails to email address of hotel which has shown on its official website before one to two weeks of my check-in date. But no any replies have been received until now. Therefore, a room without closet has been assigned to me and I could not change to another room which included closet even though I have requested for few times. The in-room lightening system was not user-friendly since it would turn off automatically while I was taking the shower. Lastly, it was a bit difficult to communicate with some hotel staffs as their English were quite poor.
General manager Sunghoon Lee 於 2017年4月26日回覆
At SR HOTEL SEOUL, we are committed to providing a superior guest experience to each and every one of our customers and we would value your feedback. We sincerely apologize for your inconvenience during your stay. Our staff might be confused and couldn't recognize regarding your prepaid payment at that time. We never make a mistake again by double-checking. in addition, We are sorry that we disturbed you without any permission even if the light was turned on. This event was fully our fault and we need to improve immediately for not being happened again. By reading your feedback, we realized that we should improve overall. Thank you again for choosing SR HOTEL SEOUL. We look forward to hearing about your stay with us.

10/10 有夠讚

CHI-SHENG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very impressive with the warm welcome from the reception. Everything is good but there seems to be some problems with the air conditioning system as it is very loud when turning it on. Good location for business trip and will be definitely back again.
At SR HOTEL SEOUL, we are committed to providing a superior guest experience to each and every one of our customers and we would value your feedback. Thank you for staying with us and we are please to serve you. By accepting your feedback, we will try to improve the system. Thank you again for choosing SR HOTEL SEOUL. We look forward to hearing about your stay with us. General Manager Lee Sung Hoon

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
设施完善员工友善
对于需要从金浦机场转机的人十分方便的酒店。房间很新，设施齐全。
SRホテルをご利用頂き誠にありがとうございます。 またお会いできる事を心よりお待ち申し上げます。 これからもよろしくお願い致します General manager Sunghoon Lee

8/10 不錯哦

Kai-yip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2017年2月12日回覆
尊敬的顾客, 感谢您选择SR酒店首尔并为我们留下宝贵的意见。 我们期待着您的再次光临，感受我们的努力。总经理 : SUNGHOON LEE

8/10 不錯哦

Nim Ho Rickey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店好新淨，裝修靚，房間大，如果要早去機場的話是不錯選擇。

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店走型格路線，房間好大，浴室華麗，有浴缸，自動馬桶，獨立沖涼間，自助早餐味道不錯。交通方便，離地鐵站步行5分鐘。附近都有不少食店。不足之處，房間燈光較暗，浴室燈會自動熄(時間關係)，離明洞較遠

8/10 不錯哦

Jennifer，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel, clean and comfortable. With bathtub is awesome!

10/10 有夠讚

C，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything is quiet good in the hotel. I had a good experience in Korea.

8/10 不錯哦

HARU，臺灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近地鐵站
整體乾淨舒適,早餐也很豐富,飯店有金浦機場接送,但要事先預約.距離地鐵五號線近,附近還有NC百貨公司樓下有超市

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
My husband caught a skin infection from what we suppose was either the towel or the toilet. He ended up going to the hospital to treat it and was in pain for days. the staff was nice.

8/10 不錯哦

Yu-Shan，台灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適住宿的好地方~
舒適CP質高，且有電影觀賞!唯一美中不足部分，剛進去房間時有點菸味~不過大體環境與服務人員品質都十分優異^_^~值得推薦的好飯店~~

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
high quality boutique hotel
elegance & chic, high quality & good serviced, the only issue is location

10/10 有夠讚

NIWEI，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean and cozy

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Most convenience airport hotel
Staff nice, hotel state at good location to airport.

10/10 有夠讚

Vincy，H.K

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Good !
SR Hotel is the best ! Good location easy to find . I must come again .

8/10 不錯哦

下雨，中国北京

喜歡：整潔度、住宿環境和硬體和客房舒適度
没有中文服务
增加中文服务

8/10 不錯哦

KAZUTOMO

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
５年前から定宿として利用しています。 新しい開発地域ですので食事、買い物、交通など便利、 特に金浦空港までタクシーで２０分と近いので早朝便利用時には楽です。
於 2024 年 4 月住了 1 晚
SR Hotel Magok 於 2024年5月3日回覆
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!

10/10 有夠讚

yeeun

喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚
SR HOTEL 於 2024年1月15日回覆
Dear Guest, Thank you so much for choosing SR Hotel and for your review. We wish to have a chance to welcoming you back here again soonest.

2/10 很糟糕

jung ah

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
SR HOTEL 於 2023年12月20日回覆
Dear Guest,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectationsWe hope to have the opportunity to serve you better in the future.

8/10 不錯哦

CHANG HYUN

於 2023 年 11 月住了 2 晚
SR HOTEL 於 2023年12月20日回覆
Dear Guest,Thank you for sharing this positive review.We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

8/10 不錯哦

Hyun Deok

喜歡：員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚
SR HOTEL 於 2023年12月20日回覆
Dear Guest, Thank you so much for choosing SR Hotel and for your review. We wish to have a chance to welcoming you back here again soonest.

10/10 有夠讚

Masami

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean, and it was easy to walk from the station, making it very comfortable to stay.
於 2023 年 11 月住了 1 晚
SR HOTEL 於 2023年12月2日回覆
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
발산역 주변 호텔중 가장 조용하고 룸 컨디션이 좋은것 같습니다.
於 2023 年 11 月住了 2 晚
SR HOTEL 於 2023年12月2日回覆
안녕하세요. SR 호텔 마곡점을 이용해 주셔서 진심으로 감사의 말씀을 드립니다. 머무시는 동안 편안한 시간 보내신 것 같아 저희 또한 기쁩니다.좋은 리뷰 남겨주셔서 감사드리며 다시 뵙기를 기대 하겠습니다. 감사합니다.

6/10 一般般

Jeong Ho

商務旅客
於 2023 年 11 月住了 1 晚
SR HOTEL 於 2023年11月22日回覆
Dear Guest, Thank you so much for choosing SR Hotel and for your review. We wish to have a chance to welcoming you back here again soonest.

10/10 有夠讚

STEVE，Chula Vista

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff extremely helpful on customer's needs
於 2023 年 11 月住了 2 晚
SR HOTEL 於 2023年11月22日回覆
Dear Guest, Thank you for taking the time to review your stay with us. We are pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 有夠讚

Moses

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
For the price, very clean/modern feel! Would definitely stay again. No major complaints - one thing is it was pretty confusing which buttons turned on which lights.
於 2023 年 11 月住了 2 晚
SR HOTEL 於 2023年11月22日回覆
Dear Guest, Thank you for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!

6/10 一般般

??

團體旅遊
喜歡：員工素質和設施服務
"It would have been nice if the room was a little bigger, and it was a little disappointing that there were no amenities for the number of guests."I'm glad that the staff responded very well!
於 2023 年 10 月住了 4 晚
SR HOTEL 於 2023年11月8日回覆
Dear Guest, Thank you for your stay at SR Hotel. The next time you visit again, We will try to provide the better service.We look forward to seeing you again soon.

10/10 有夠讚

Akari

喜歡：整潔度、員工素質和住宿環境和硬體
清潔感があってとても良かったです
於 2023 年 10 月住了 3 晚
SR HOTEL 於 2023年11月6日回覆
Dear Guest, Thank you for giving us a perfect rating.We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.

8/10 不錯哦

Martin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed 3 Nights. Nice Room, private and clean. Good Place close to many shops and Transportation.
於 2023 年 10 月住了 3 晚
SR HOTEL 於 2023年11月6日回覆
Dear Guest, Thank you for your positive comments. We are glad to hear that you liked the hotel and our service suit you. We look forward to seeing you again soon.

4/10 不太好

Sung hoon

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
SR HOTEL 於 2023年11月1日回覆
Dear Guest, Thank you for choosing SR Hotel and for your review. We wish to have a chance to welcoming you back here again soonest.

8/10 不錯哦

Albin

喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 11 晚
SR HOTEL 於 2023年11月1日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We look forward to welcoming you back in the near future.

8/10 不錯哦

HIDEYUKI

喜歡：整潔度和員工素質
受付の方は日本語も話せてとてもスムーズだった
於 2023 年 10 月住了 2 晚
SR HOTEL 於 2023年10月25日回覆
Dear Guest,Thank you for sharing this positive review.We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 有夠讚

JAEHUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
SR HOTEL 於 2023年10月25日回覆
Dear Guest, Thank you for giving us a perfect rating.We look forward to welcoming you back in the near future.

10/10 有夠讚

Insu

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚
SR HOTEL 於 2023年10月25日回覆
Dear Guest, Thank you so much for choosing SR Hotel and for your review. We wish to have a chance to welcoming you back here again soonest.

8/10 不錯哦

Jeong Ho

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚
SR HOTEL 於 2023年10月18日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again in our hotel.

8/10 不錯哦

yeongjin

於 2023 年 10 月住了 2 晚
SR HOTEL 於 2023年10月14日回覆
Dear Guest, Thank you for your stay at SR Hotel. We look forward to seeing you again soon!

10/10 有夠讚

Yun Suk

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
후기
넓은 객실과 필요한 것이 다 깆춰진 곳입니다. 찻길가에 있지만 그리 시끄럽지 않았습니다. 청결하고 직원분들도 모두 친절했습니다. 모든 게 좋았습니다. 다만 한 가지 건의한다면, 복도의 방향제는 바꾸면 좋겠습니다. (저렴한 모텔 향기가 났습니다.)
於 2023 年 10 月住了 1 晚
SR HOTEL 於 2023年10月14日回覆
안녕하세요, SR 호텔 마곡점을 방문해 주시고 소중한 의견을 남겨 주셔서 감사드립니다.고객님의 고견은 호텔 운영에 소중한 자료로 사용하도록 하겠습니다. 감사합니다.