別墅, 1 間臥室, 私人泳池 | 情侶用餐 | 供應早餐、午餐和晚餐,花園景觀

烏拉斯 Spa 別墅 - CHSE 認證的評分

5 out of 5
烏拉斯 Spa 別墅 - CHSE 認證
Jalan Yudistira No. 18, Seminyak, Bali

評論

9.0

太棒了

10 分,有夠讚;400 則評論中有 253 則" "
8 分,不錯哦;400 則評論中有 108 則" "
6 分,一般般;400 則評論中有 28 則" "
4 分,不太好;400 則評論中有 7 則" "
2 分,很糟糕;400 則評論中有 4 則" "

9.0/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Rachel

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚

4/10 不太好

Sheung Yin

情侶出遊, 團體旅遊
不喜歡:整潔度和住宿環境和硬體
It is regrettable that I could not experience the many wonderful things about this property similar to what the other distinguished guests had shared here before. Pros: The pool, we really enjoyed a private pool to our own. The staff are very courteous, especially Agus and Sam. The breakfasts are quite good. Cons: there is no handheld shower, which led to inconvenience. The biggest issue above ALL is that the villa is infested with BED BUGS. I thought the stings were from mosquitoes because they told us there be would many. However, we found there are BED BUGS, and the staff confirmed it, and somehow still failed to sterilise the villa with high temperature steam. The problem persisted even when they offered to relocate us to another villa. I thought the General Manager could at least have communicated personally with us about this, but he did not. On the second to the last day of our stay the housekeeping team didn’t even bother to come, which was appalling to me. This property has lost its function as an accommodation to me, as I failed to even sleep at night. I should have just left earlier and look for some more reliable hotels instead. Even now when I am writing this, I’m still under medical treatment on the ongoing effects of the BUGS. Once again, the staff themselves are wonderful, and I have to thank Mr. Anom for the lift to the airport. The problem lies with the management, as a result, I could not recommend this property.

10/10 有夠讚

Kwok Wang

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
A very high value hotel at very reasonable price. The villa with the pool is excellent. The spa massage is also very nice with very cheap price. The hotel location is ok given that we take Grab anyways.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

wai yee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住得舒適
房間大,舒適,清潔,燈光偏暗。 泳池清潔,池旁種有雞旦花,花落在池中,很美。 有戶外冲身地方,直接連接洗手間及廁所,超方便。 食物不錯。 可足下出戶,留在房休息。 員工有禮細心,笑容親切,尤其ANOM,我們落車,他即上前接我們,及檢查我們有否遺下物品於車廂內,正因為他細心,幫我檢回太陽眼鏡,感謝他。各員工的表現,令旅程更舒服。
於 2020 年 3 月住了 3 晚
Intar 於 2021年6月4日回覆
Dear Wai Yee, Thank you for taking the time to write such a good reviews of the Wolas.Your feedback is truly valued! It is always our great pleasure to have you stay here with us.The team and I are very pleased to learn that you have amazing stay with us. We would love to welcome you back to the Wolas for another experience.

10/10 有夠讚

Cheng

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty good.
Staff were so helpful and have a good smile. what’s a nice stay with family. Relax.
於 2020 年 3 月住了 4 晚
Intar 於 2020年3月18日回覆
Dear Cheng, Thank you for your kind reviews. Your feedback is truly valued! It is our great pleasure to have you as our guest. We are very pleased to learn that you have a great time during your stay with us and we have noted about your concern and will shared it to our teams for improve our service in future We would love to welcome you back to The Wolas for another excellent experience.

10/10 有夠讚

真實旅客

於 2020 年 2 月住了 3 晚
Intar 於 2020年2月24日回覆
Dear Guest, Thank you for taking the time to write such a good review of the Wolas. Your feedback is truly valued! It is always our great pleasure to have you stay here with us. The team and I are very pleased to learn that you have an amazing stay with us. We would love to welcome you back to the Wolas for another experience. Best Regards,

8/10 不錯哦

Yi Wen

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
Worthy to stay if...
Staff was friendly although I was asked to present the booking confirmation letter after they recognize my ID. The facility was maintained ok but the towels are not cleaned... light in the room could be brighter at night. Make sure you reserve the floating breakfast from room service. Had two nights with the Wolas and no time to get spa before check-out. Will definitely visit for spa in my next trip to Bali as they have been recommended for a while. I would say the Wolas would be worthy to stay out of such competitive area in Seminyak if the cleanliness and facility maintenance get more enhanced. Overall, the quality of service was great and the kids enjoyed a lot.
於 2019 年 10 月住了 2 晚
Intar 於 2019年11月6日回覆
Dear Yi Wen, Thank you for taking time out of your busy day to leave us with a candid review. We appreciate your wonderful comment and we have taken note about towels. These are of great importance to us and allow us to monitor and improve our service continually. I fully understand the discomfort this has caused you. Again I do apologize and regret that this impacted your experience at our villa. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be.

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and helpful staff in here. Hv a good stay
於 2019 年 6 月住了 2 晚
Intar 於 2019年7月6日回覆
Dear Guest, Thank you for taking the time to write such a good reviews of the Wolas.Your feedback is truly valued! It is always our great pleasure to have you stay here with us.The team and I are very pleased to learn that you have amazing stay with us. We would love to welcome you back to the Wolas for another experience.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 2 晚
Intar 於 2019年6月6日回覆
Dear Guest, Thank you for taking the time to write such a good reviews of the Wolas.Your feedback is truly valued! It is always our great pleasure to have you stay here with us.The team and I are very pleased to learn that you have amazing stay with us. We would love to welcome you back to the Wolas for another experience.

6/10 一般般

LINGHUI

喜歡:員工素質
The pool is dirty also the water from the bathtub
The water in the pool and outflow from bathtub is not clean. (yellow color) Also the water in the pool is still, there is not inflow and outflow during our stay. I think that would be the reason why it looks dirty. The price of the room is not cheap while the pool is not qualified. Really disappointed.
於 2019 年 3 月住了 1 晚
Intar 於 2019年3月19日回覆
Dear Linghui, Thank you for taking time out of your busy day to leave us with a candid review We appreciate your wonderful comment and we have taken note about the pool. These are of great importance to us and allow us to monitor and improve our service continually. I fully understand the discomfort this has caused you. Again I do apologize and regret that this impacted your experience at our villa. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice villa.
於 2018 年 12 月住了 2 晚
Intar 於 2018年12月20日回覆
Dear Guest, Thank you for taking the time to write such a good reviews of the Wolas.Your feedback is truly valued! It is always our great pleasure to have you stay here with us.The team and I are very pleased to learn that you have amazing stay with us. We would love to welcome you back to the Wolas for another experience.

10/10 有夠讚

齡文

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great!
飯店服務很好,人員親切體貼,附近雖不是最熱鬧區域但也有街頭攤販跟便利商店,一切都相當舒適。空間寬敞、房間乾淨,設備優良。
於 2018 年 10 月住了 3 晚
Intar 於 2018年10月19日回覆
Hi Ling Wen, Thank you for your kind review and it was our great pleasure to have you as our guest. We are looking forward to welcome you back for another experience in the near future. Once again thank you and have a good day

8/10 不錯哦

ping chang,峇厘島

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
超棒的住宿體驗
自己獨棟的villa享受 飯店服務人員親切熱心 房間整潔乾淨 除了蚊子有點多外 沒有什麼明顯缺點 非常推薦
於 2017 年 9 月住了 1 晚
Arga 於 2017年10月11日回覆
Hi Ping Chang, Thank you for your kind reviews. Your feedback is truly valued! It is our great pleasure to have you as our guest. We are very pleased to learn that you have a great time during your stay with us. We would love to welcome you back to The Wolas for another excellent experience. Thank you for your attention.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Gordon,hong kong

喜歡:員工素質和客房舒適度
跟沙灘有點距離,走路20分鐘左右。服務態度好好,不過房間有點舊。
Overall is a good villa, service is good, but the facility a little bit old, spa is good!

6/10 一般般

CHEN-YUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
還不錯
WIFI連不到.隱私很差,對面再蓋大樓,SPA雙腳被按的超痛,可體會一次,價錢CP值高!

6/10 一般般

WAN-JUNG

實際入住此Villa後,覺得所有設備普通,門口大廳小,也許是villa規模小的關係,門口警衛一名,晚上睡覺時有點不安心,深怕會有宵小,原因來自於員工都比較散漫,我們總共住三晚,我在第二天走出門外出用餐,走在外面的街道被搶手機,如果有要住這一區的旅客也要隨身注意自己的貴重物品,後來飯店經理陪同我們到當地警局報案(這一點還蠻感動的),餐點不好吃也是一項缺點。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Good!
飯店人員很友善、服務好,不過如果房間有蚊帳更好。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
好棒
很棒的住宿经验,蚊子不多。

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Living
Nice room n private space Food is just average

8/10 不錯哦

Duncan,HONG KONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體很好,是較多蚊子
各方面(包括職員,SPA,保安,餐廳,房間清潔也達十分滿意水平, 但需注意蚊子真是很多,不過仍是一間好值得推薦的VILLA

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good services
It has very private and comfortable. Love the pool and spa there. The staffs there provide quick response to our demand and questions. They also give us many suggestions on traveling.

8/10 不錯哦

YENLIN,TAIPEI

喜歡:員工素質、住宿環境和硬體和客房舒適度
Beautiful and private
It was a really pleasing stay, all in particular personel were almost perfect

8/10 不錯哦

Jacky

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Rita,R.O.C

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離水明漾的Made's Warung走路10分鐘
房間、泳池、客廳就像照片中的一模一樣~~我們是二大二小,有加一張床(含早餐),另一個小朋友又加了一份早餐(其實可以不用加,因為早餐份量很多)~早餐是點餐式的,有三種餐,住了二天都點過,很豐富、很好吃!!!離水明漾的市區多走過一條馬路~房間很乾淨,房間附的防蚊乳液可以免費使用!一定要用,因為開門時,蚊子都會很厲害的飛進來~泳池有點深,幸好小朋友有泳圈~Check Out的時候,我東西遺留在房間,他們也很快的發現送出來給我,太感激了!

2/10 很糟糕

訂房之前一定要看,Taiwan

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A worst experience in my trip
非常不愉快的住宿經驗:1,到飯店沒熱水洗,我旅行這多年還第一次碰到,他們不知是關了什麼開關2,浴缸出水量小,轉到最大要40分鐘才約浴缸之一半3,服務人員幾乎沒笑容,check out時問mini bar有沒用飲料,跟飯店說沒有,他們派人去檢查,等了快五分鐘才讓我們離去4,淋浴與客廳沒屏障5,蚊子很多,晚上戶外空間幾乎無法使用。可惜了戶外的景,我旅行近二十年最誇張的經驗。非常不推薦。

8/10 不錯哦

Lee

喜歡:員工素質和住宿環境和硬體

6/10 一般般

Lee,hk

喜歡:整潔度、員工素質和客房舒適度
一般
酒店很大,但晚上感覺昏暗,睡得不太舒服,villa提供的dring water有一點怪味,living room是露天的,有很多蚊子。 第一天浴缸的水龍頭也鬆脫下來,要找人來維修 。 早餐有三款不同的選擇,還不錯,很可以order到villa裡享用。我們也在villa做了三天的按摩,不錯,也便宜的,約港幣$200一個半小時。 地點很方便

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
not good if you wanna near attractions and beaches
quiet hotel, but not near beaches or city centre, take taxi around IDR30,000 to Kuta Square

8/10 不錯哦

Suki,上海

喜歡:整潔度、住宿環境和硬體和客房舒適度
很不错的私密villa
服务还不错,早餐味道也不错,每次我们都吃得很急匆匆,都会为我们准备好。 客房很舒适整洁,但是相比较比较早期成熟的Villa来说,服务稍微欠缺一点点。 但是还是推荐。酒店在SEMIYAK的小村里,步行出去500米左右就有超市和美食,超市非常给力。推荐。

10/10 有夠讚

Daniel

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Our stay at the Wolas Villas was fantastic the place and the people were amazing and couldn’t say a bad word. We will definitely be back to stay there again.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Nick

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Professional staff, clean property.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Joseph,Spring valley

喜歡:整潔度和設施服務
This villa is very old and need to be remodeled , at night time it is dark because there is not enough lights to Britten the room.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Samantha,East Maitland

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 6 晚

8/10 不錯哦

Richard

情侶出遊
喜歡:整潔度
Very friendly staff at The Wolas. The villa is large and comfortable, with a nice pool but too much chlorine. The property is starting to look a little tired. Not the best location.
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Shelly

喜歡:整潔度和住宿環境和硬體
The Private pool is the best thing and made the stay quite nice . Outdoor area is beautiful. Staff were friendly, kind, and helpful. Property feels safe. Biggest issue is mosquitos ,completely covered in mozzie bites by the end of it and so uncomfortable. Property is nice but not cleaned very well.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Vivek

親子旅遊
The staff is exceptionally friendly and helpful, which has been a positive aspect of my experience. However, I believe there is room for improvement in the overall condition of the property. Additionally, there is an issue with mosquitoes, and I feel that the management should take steps to address this concern.
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Yutaka

於 2024 年 2 月住了 3 晚

10/10 有夠讚

Lisa

喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful
於 2024 年 2 月住了 9 晚

10/10 有夠讚

Shubham M

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
It was awesome everything is perfect
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Samantha

喜歡:整潔度和住宿環境和硬體
My husband and I came to Wola’s for our honeymoon. This was our first time in Asia and after 2 days of the 5 staying in The Wola’s we already wanted to stay longer in Bali because we loved it. So we even extended our stay and wanted to stay longer at the Wola’s. But unfortunately they were fully booked! And we definitely understand that because it was AMAZING!!! The staff was amazing! Their service was top notch!! The pictures of the room didn’t do it justice, because it looked even better in real life! The breakfast was tasty and you had a lot of choice and they weren’t greedy! You got more than enough food! Most of the time even too much! We got every day free afternoon tea time in the restaurant. Dinner was GREAT!! Normally we don’t eat alot at the hotel/resort we stay at. We ate at the hotel 4 out of the 5 days we were there, because we wanted to try everything! There was nothing I didn’t like and my husband and I can be picky. He loved the lambchops. We are now at the Gili Islands and I keep looking online if maybe someone cancels their reservation so that we can come back but it’s still fully booked! A big shout out to Anom. He is the manager. He made sure that everything went smoothly. He advised us in everything and was always reachable via whatsapp (even when he was off work). If you are coming to bali and you want to experience luxury/comfort and good service. Search no further, Wolas is all you need
於 2024 年 1 月住了 4 晚

10/10 有夠讚

pauline amanda

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The Wolas is situated in the heart of Seminyak yet it feels so peaceful and quiet within its walls. The villas are roomy, comfortable and very private. The staff here are amazing! So welcoming & friendly without being intrusive. We have stayed many times and will again. Our home away from home in Bali.
於 2024 年 1 月住了 6 晚

6/10 一般般

Carolina

於 2023 年 12 月住了 3 晚

8/10 不錯哦

Agamemnon

情侶出遊
喜歡:整潔度、員工素質和設施服務
Pleasant quiet spacious lots of water pressure in the shower Only problem was mosquito infestation
於 2023 年 12 月住了 7 晚

10/10 有夠讚

Petr

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚

8/10 不錯哦

Liza

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Danica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A peaceful oasis in the vibrant bustling Seminyak. Every time we would come back to the hotel from walking around town we would be greeted by the friendly staff and tranquil flute music in the lobby. It was a beautiful stay. This was our first time staying in a villa with a private pool…what a luxury! We would gladly come back.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Léane

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Hébergement identique aux photos. Léger bruit de scooter le soir mais pas dérangeant. Situé à 30min de la plage à pied mais dangereux de s’y rendre à pied avec toute la circulation. Sinon les alentours de l’hôtel il y a de superbes restaurants, très peu cher et très goûteux. Vraiment une culture alimentaire incroyable
於 2023 年 10 月住了 13 晚
Intar 於 2023年11月6日回覆
Dear Leane, Thank you for the complete & detail review. We're glad to know that our services could meet your expectations. These kind words will be shared to the entire staff as it will encourage them to keep our standard of services well maintain even better. I hope that you will stay with us several times more in the future and please do not hesitate to contact us should you have plan to visit Bali in the future We look forward to welcome you back here at The Wolas Villa & Spa