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魔法渡假村的評分

4.5 out of 5
魔法渡假村
525 Boynton Canyon Rd, Sedona, AZ

評論

9.4

好極了

10 分，有夠讚；240 則評論中有 186 則" "
8 分，不錯哦；240 則評論中有 31 則" "
6 分，一般般；240 則評論中有 15 則" "
4 分，不太好；240 則評論中有 3 則" "
2 分，很糟糕；240 則評論中有 5 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Candice

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love staying at Enchantment. Would like if they had more options for eating.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Ted，Caledonia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kari

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enchantment resort did not disappoint. The location is breathtaking and convenience to hiking trails is excellent. Our only compliant was the service at the restaurants - it was extremely slow. The food at the more formal option was not good. The spa is incredible.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Chris

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Wonderful place. Great service-staff. Only major problem was the pool was closed (under construction) and no notification existed until we were there; we probably would have stayed somewhere else due to that. Also, the dining rooms are stunning, but the bar areas have little to no view or ambience. Also, they were severely understaffed the day we ate in.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Barbara

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jack

喜歡：整潔度、員工素質和住宿環境和硬體
Luxury accommodations in a spectacular and peaceful setting..
於 2024 年 3 月住了 4 晚

2/10 很糟糕

ROMAN

情侶出遊
喜歡：整潔度、員工素質和設施服務
Everything was 5 stars all the way , expect the super, super, super borderline ripoff to expensive prices on all 3 restaurants, it's a slap to all the guests faces. Stay at this place but do NOT eat here everything will always be over $100 , including $12 potato chips ?! At the market. The owners/ managers do not care as there are over 425 reviews negative reviews like mine regarding the over charging of the prices for food here
於 2024 年 4 月住了 4 晚

8/10 不錯哦

rob

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 7 晚

10/10 有夠讚

Tanya，Houston

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sarah

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Yixuan

於 2024 年 3 月住了 2 晚

8/10 不錯哦

Malyka

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful. I really liked that it was outside the hustle and bustle that is now Sedona. We enjoyed a lovely dinner at the restaurant. We also enjoyed the hike that we could take right from the property. The one downside was we stayed in a casita which is connected to guests on both sides of us. The last night that we were there, we had guests right next to us. We could literally hear their conversations the entire time they were in the room, and I am sure they could hear our conversations also. The company needs to do a better job sound proofing those rooms when they are not looking to adjoin them for privacy purposes. Other than that, we really enjoyed our stay.
於 2024 年 3 月住了 2 晚

6/10 一般般

Sandra

家庭旅遊
喜歡：整潔度和住宿環境和硬體
To start, the resort property embedded in the red rocks and Boynton Canyon is STUNNING. This is what you are paying for. Staff overall are quite friendly and pleasant. Access to the hot tub and pickle ball/ping pong/ corn hole was all great but I have two main critiques that take away from my experience. 1) for the money paid, there is actually VERY LITTLE included in the package. Not one breakfast muffin not one smoothie, not one welcome cocktail. There were a couple of experiences available free (e.g., stargazing which lasts 10 minutes, meditation) but most classes/experiences have a cost. Dance, stretching, yoga- $35 per class. Cost for tours were exorbitant so you may want to consider the off-resort options. We have spent time at other resorts and this one was the most bare bones AND then most expensive. It was hard not to feel nickel and dimed. But it was beautiful! 2) We made a few calls to the front, concierge, guest services and service took a very long time for some of these and some calls went unanswered or calls went unreturned if we left voicemail. Again, though the staff were quite friendly, the responsiveness did not match the amount paid
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Sandra

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the facility! Everything was wonderful.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Merav

喜歡：整潔度、員工素質和住宿環境和硬體
Amazing property

10/10 有夠讚

Jason

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great experience. The accommodations were cozy and comfortable. I’ll definitely go back
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Randy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Caitlin

喜歡：整潔度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Greta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Couldn't have asked for a better staycation. Lovely property, excellent spa services, so many amenities!! Can't wait to return in the future.
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Danny，Oklahoma City

喜歡：整潔度和員工素質
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Casey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We absolutely loved our stay at Enchantment. The staff were very warm and inviting. Our accommodations were heavenly and all of the restaurants on property were incredible. There are free roaming deer and javolina on property along with great hiking trails a short walk from your room. We will certainly be back again soon.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Graham

Enchantment Resort is magically located in the Sedona red rocks . Because I have restricted mobility we were not able to make use of the resort’s many amenities. The good in each of the two main restaurants was very good. My only complaint is that we took a day trip to the Grand Canyon that I thought was a bit expensive; however I did not ask ahead of time and probably would have accepted anyway.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Heather

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enchantment resort is an amazing oasis in the heart of Sedona. Surrounded by the majestic beauty of Boynton Canyon. The spa at Mii’amo is comparable to the wellness hotel concept in Europe, albeit separated by gender. We greatly enjoyed the meditation in the grotto. The food and staff are amazing. Winter in Sedona is remarkable nothing like hiking with the red rocks dusted in snow. The only thing I would change is that I wish we could have stayed longer! We will be back. Highly recommend.
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Larissa

於 2024 年 2 月住了 2 晚

6/10 一般般

Nicole

喜歡：員工素質
不喜歡：住宿環境和硬體
Disappointed
My husband and I have wanted to stay at the Enchantment Resort for years. We finally splurged on a last-minute weekend getaway. Bottom line: Meh. Completely overpriced, property is dated and oddly for Sedona has very cringy vibes. I will say, the customer service was impeccable. We were very impressed with check-in and our bell service. Dinner was delicious and service was great. However, overall very underwhelmed. We won’t be back.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Juliet

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Richard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚

10/10 有夠讚

KATY

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved the heated pool in January to relax after hiking. The restaurants were amazing. Everyone was extremely nice and helpful. We will be back!
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Scott，Roswell

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

JOHN

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Liam，Scottsdale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the resort! Great employees and very beautiful view!
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Maxwell

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Gregory

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great property and unbelievable location. Top notch across the board!
於 2023 年 12 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Howard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Relaxing. Friendly and world class stuff and service. Highly recommend staying here!
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Jose

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Kekuhi

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
i liked that the property was fully folded into the landscape. feeling of being held in the "arms" of the valley.
於 2023 年 11 月住了 3 晚

4/10 不太好

Nivetha Balaji

於 2023 年 11 月住了 2 晚

8/10 不錯哦

Jason，Mountain View

喜歡：整潔度、設施服務和住宿環境和硬體
Very nice property and grounds. The newly renovated Mii Amo that is accessible for Enchantment guests is fabulous and the red rock scenery was tough to beat. Room is starting to show a bit of age though as there are minor paint chips on the tub and plastic light switch that is slightly dislodged from its normal position. My issue was that I was in one of the casitas that had an external hvacs attached outside but close to the bed inside. These hvacs are making loud noises at night and it happened almost every night which made it really hard for me to sleep. Called front desk but they're a bit hit or miss. The first time they fixed it immediately. The second time they didn't dispatch anyone and only after repeated calls they managed to fix it. So it's a bit frustrating especially given the amount I paid for the room, I expected a higher standard and better service.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Cristina

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful and serene
於 2023 年 10 月住了 2 晚

6/10 一般般

Roberta

喜歡：整潔度和客房舒適度
Extremely expensive but service lacks.
The location of this hotel is amazing with fabulous, close-up views of the beautiful red rocks. However, there were several things that were disappointing and/or annoying. The service in the restaurant was horrible - it took over 45 minutes to get appetizers, breakfast, etc. - likely due to staffing issues. However, for the exorbitant prices they charge to eat there, the service should be top notch. Additionally, the main pool was closed for a scheduled reconstruction, but nobody told us until we got there. The other small adult pool was lacking in service and amenities. Our room had a door that connected it to a larger unit, but didn't have enough soundproofing. We could clearly hear the other party laughing and talking! And the room decor was "tired", in need of an upgrade. On a positive note, the bellmen who pick you up to take you around the resort were very pleasant and prompt. This is a very expensive hotel that doesn't not offer first class service. There are other ways to enjoy the beautiful Sedona scenery.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

sabrina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful, fun, and peaceful resort. We had a lovely time swimming, hiking, playing pickle ball, and enjoying the spa. The staff were wonderful as well!
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Nona

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The surrounding and the resort location are truly beautiful and serene, and these are the main attractions to be enjoyed. However, it is very overpriced in all the rest of facilities.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Andrea

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property close to amazing hiking trails. Staff couldn’t have been more pleasant and accommodating. Really enjoyed our stay. Can’t wait to return to Enchantment!

8/10 不錯哦

Daniel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Devin

喜歡：整潔度
Great staff and great location
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Hunter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Experience
Enchantment was a fantastic experience. The accommodations and surrounding landscape of Boynton Canyon is amazing. This resort is perfect for both adventure lovers and those who seek relaxation and peace and quiet. Incredible hiking and biking opportunities right from the resort. The only aspect we found not to be amazing was the food. We ate at Tii Gavo the first night and was not impressed (maybe ordered wrong :). Ate lunch the next day at Hummingbirds which was good. All very expensive so ended up canceling our reservation at Che Ah Chi. I cannot say enough about the resort's large staff. Everyone, and I mean everyone was so friendly, happy, and willing to do whatever they could to accommodate guests.
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Ronald

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚