埃及棉床單、高級寢具、舒適加層、書桌

西雅圖倫頓套房索內斯塔精選飯店的評分

3 out of 5
西雅圖倫頓套房索內斯塔精選飯店
200 SW 19th Street, Renton, WA

評論

8.0

非常好

10 分,有夠讚;1105 則評論中有 531 則" "
8 分,不錯哦;1105 則評論中有 282 則" "
6 分,一般般;1105 則評論中有 133 則" "
4 分,不太好;1105 則評論中有 76 則" "
2 分,很糟糕;1105 則評論中有 83 則" "

8.6/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Guojian

於 2022 年 4 月住了 2 晚

8/10 不錯哦

Sandy

於 2022 年 3 月住了 7 晚

8/10 不錯哦

HAN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 3 晚

10/10 有夠讚

Karen

情侶出遊, 團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Helpful staff. Spacious comfortable accommodations.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Cynthia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean!
於 2024 年 5 月住了 1 晚
DonnaB 於 2024年5月28日回覆
Thank you for staying with us

6/10 一般般

Andrew

親子旅遊
喜歡:整潔度和設施服務
Hotel was in a nice quite area. Breakfast in the morning was one of the better ones I have had. On the other hand staff running breakfast were very pushy and unfriendly. Also the beds were uncomfortable and room temperature was very hard to control, it was either to hot or to cold.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

David

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Di

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

daniel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice clean big rooms. Lots of parking. No complaints. Will stay here again.
於 2024 年 5 月住了 1 晚
DonnaB 於 2024年5月28日回覆
Thank you for staying with us

10/10 有夠讚

Tevita

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet
於 2024 年 5 月住了 1 晚
Deborah Lezcano 於 2024年5月27日回覆
Thank you, Tevita !!! We are glad that when you choose us, we meet your expectations. Hope to see you back!!!

10/10 有夠讚

Holly

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My family enjoyed our stay 😀
於 2024 年 5 月住了 1 晚
Deborah Lezcano 於 2024年5月27日回覆
Thank you, Holly!!! We are glad that you and your family enjoyed our property, and we are glad we meet your expectations. Thanks for choosing us!!!

4/10 不太好

Roy D

不喜歡:整潔度、員工素質和住宿環境和硬體
Not good
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Cheryl

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Deborah Lezcano 於 2024年5月27日回覆
Thank you, Cheryl!!! I hope every part of your stay was delightful and that our property met your expectations.

8/10 不錯哦

Sandy

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Thank you
於 2024 年 5 月住了 7 晚
Gabby Z 於 2024年5月22日回覆
Thank you Sandy! I hope every part of your stay was immaculate !

10/10 有夠讚

Sherry

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Gabby Z 於 2024年5月22日回覆
Thank you Sherry!! We love to see great responses form our loyal guest!!

8/10 不錯哦

Tina

喜歡:整潔度和住宿環境和硬體
Great breakfast but very small pool.
於 2024 年 5 月住了 2 晚
Gabby 於 2024年5月20日回覆
Thank you Tina for your honesty, We hope to see you again :)

10/10 有夠讚

Vedvyas

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well appointed hotel with ample parking, good breakfast in a quiet neighborhood
於 2024 年 5 月住了 3 晚
Gabby 於 2024年5月20日回覆
Thank you Vedvyas for your thoughtful words! We love that you loved your stay! See you again next time!

10/10 有夠讚

H & D Auto

喜歡:整潔度、員工素質和設施服務
Good stay. Hallway smelled a bit weird. But room was clean.
於 2024 年 5 月住了 1 晚
Gabby 於 2024年5月20日回覆
Thank you for your honesty and a well review! We do make sure the hallways are clean and smell pleasant, sorry this was not met while you were staying with us, and we will take immediate action to make sure every bit of guest stay is pleasant and smelling good!

6/10 一般般

Jabari

家庭旅遊
Dirty areas of the room (hair in tub, stained or dirty towels, dirty couch and other surfaces); many things in the breakfast were empty.
於 2024 年 5 月住了 1 晚
Gabby 於 2024年5月17日回覆
Thank you Jabari for taking the time to wright a review about your experience at our hotel and sorry for our standards not being set as we are taking action to better guest stays starting with the guest room experience, rest assured we have spoken with the staff and upgrading our cleaning techniques! We hope to see you again to better your stay from this previous stay.

10/10 有夠讚

Bruce

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
overall good
於 2024 年 5 月住了 2 晚
Gabby 於 2024年5月14日回覆
Thank you Bruce!! We love to see guest enjoying their stay!! See you next time :)

6/10 一般般

Andrew

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Was OK, but the HDMI port on the TV didn't connect to my laptop despite my being an expert and trying everything, Front desk clerk had no idea what HDMI is and said she couldn't help. I would have preferred her saying: "I'll be right there to fix it."
於 2024 年 5 月住了 2 晚
Gabby 於 2024年5月14日回覆
Thank you Andrew for taking the time to let us know about your experience with us during your stay, I am sorry that this incident was not handled correctly, normally once we get a report of someone needing help for this particular predicament we send our maintenance on duty to your room and have them take a look. I do hope besides this that your stay was wonderful.

10/10 有夠讚

Carol

喜歡:整潔度和住宿環境和硬體
The place was super clean and smells good!
於 2024 年 5 月住了 1 晚
Gabby 於 2024年5月14日回覆
Thank you Carol!! We take pride in smelling good and being clean!!! :)

2/10 很糟糕

Ronald

家庭旅遊
不喜歡:整潔度和員工素質
Horrible customer service. Very poor responsiveness.
於 2024 年 5 月住了 2 晚
Gabby 於 2024年5月14日回覆
Dear Ronald, Thank you taking the time to honestly let us know what we need to improve on, we will take action as customer service is one of our most important values to our hotel, I hope to see you again and reverse this bad stay to a better one!

10/10 有夠讚

Destiny

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They could definitely clean their showers better, the bottles of shampoo/conditioner/bodywash had hair and stuff on it. Kinda ick. Also, i asked them to charge a different card and they went ahead and charged my origional card, fortunately for me it was only a matter of preference for me but couldve been bad . Idk. Whateva, nice breakfast! Kinda didnt like the whole having to have the cards for it. Makes it inconvenient if you dont all wake up and feel ready to eat at the same time. All in all pretty standard hotel experience, if youve been to a la quinta its very similar.
於 2024 年 5 月住了 2 晚
Gabby 於 2024年5月12日回覆
Thank you Destiny,We are very sorry to hear about your recent experience at Sonesta Select Seattle RentonWe take pride in our cleanliness, and we want to live up to our standards, so we are working very hard to improve on this, and I also hope this was addressed to staff while on site to better accommodate you during your stay. We do Authorize a credit card/ debit card at check in and it should be present along with the matching name of reservation and ID, since this is a authorization we can switch the credit/debit card at checkout. Regardless, this should have been asked upon check in/ check out, we are sorry that this has happened. The breakfast coupons should have been giving one per person at check in for this reason, if guest need to come down separately or if someone woke up first before them. I hope for us to be able to better accommodate you next time.Best, Gabby

10/10 有夠讚

Glory

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Gabby 於 2024年5月14日回覆
Thank you Glory for letting us know you enjoyed your stay!! we love to see it :)

10/10 有夠讚

Erick

喜歡:整潔度、員工素質和住宿環境和硬體
Really good
於 2024 年 5 月住了 1 晚
Gabby 於 2024年5月7日回覆
Thank you Erick! We are happy to see you had a wonderful stay with us during your stay!! See you again !

10/10 有夠讚

Jessa

於 2024 年 5 月住了 3 晚
Deborah 於 2024年5月27日回覆
Thank you, Jessa!!! We are glad you enjoy your stay with us.

10/10 有夠讚

Anthony Busey

於 2024 年 5 月住了 2 晚
Deborah Lezcano 於 2024年5月27日回覆
Thank you, Anthony!!!1 We are glad you enjoyed your stay with us, we were glad to have you as one of our guests.

10/10 有夠讚

Britnie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was decent, room was clean. Liked the kitchen and living room space.
於 2024 年 5 月住了 2 晚
Gabby 於 2024年5月6日回覆
Thank you Britnie for the honest review!! We always love to hear good feedback.

8/10 不錯哦

Miranda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Gabby 於 2024年5月6日回覆
Thank you Miranda!! We hope to see you again soon!

10/10 有夠讚

Maria

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was quite big and very clean. Will definitely stay here again.
於 2024 年 5 月住了 1 晚
DonnaB 於 2024年5月3日回覆
Thank you for staying with us

10/10 有夠讚

Noemi

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No issues
於 2024 年 4 月住了 5 晚
Gabby 於 2024年4月30日回覆
Thank you Noemi!! Hope to see you again soon!

10/10 有夠讚

Brenda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Gabby 於 2024年4月30日回覆
Thank you Brenda!!!! We are glad to see you enjoyed your stay :)

10/10 有夠讚

Yesenia

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved my stay
於 2024 年 4 月住了 1 晚
Gabby 於 2024年4月27日回覆
Thank you Yesenia! We loved having you here! See you next time

6/10 一般般

Kendra

家庭旅遊
喜歡:員工素質
不喜歡:整潔度
Friendly and accommodating staff. Unfortunately the room was not clean and cleanliness is something that is of high value for a hotel stay. Delicious breakfast with really hardworking staff serving breakfast well! We wouldn’t stay here again simply because it wasn’t clean.
於 2024 年 4 月住了 1 晚
Gabby 於 2024年4月30日回覆
Thank you Kendra for taking the time to wright a honest review regarding your stay, I am glad to hear our staff were friendly and inviting! I am also sad to hear that your experience in your room weren't top tier! I hope this was resolved at property while you were staying with us , and I hope we can reverse this hotel experience for a better one in the future! Best regards, Gabby

10/10 有夠讚

Hamid

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The stay was excellent. The only problem was the pool that was not clean so we couldn’t use it. Other than that they had friendly staff and we had a resting night.
於 2024 年 4 月住了 1 晚
Gabby 於 2024年4月26日回覆
Thank you Hamid for letting us know that your stay was wonderful! We have notated the cleanliness of the pool and taking action! We hope to see you in the future!

8/10 不錯哦

Michael

於 2024 年 4 月住了 1 晚
Gabby 於 2024年5月6日回覆
Thank you Michael!! See you again soon!

10/10 有夠讚

Yadira

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a great stay for the weekend
於 2024 年 4 月住了 2 晚
Gabby 於 2024年4月15日回覆
Thank you Yadira!! We are happy you had a great stay here at Sonesta Select we do hope to see you again!

6/10 一般般

gadson

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tara 於 2024年4月13日回覆
Thank you Gadson for rating our hotel. We see that your stay was just ok and are interested to learn more so we may improve upon your next stay.

10/10 有夠讚

Craig

於 2024 年 4 月住了 1 晚
Gabby 於 2024年4月10日回覆
Thank you Craig!!! Glad to see you had a pleasant stay

10/10 有夠讚

Ken,Vancouver

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great value. We booked three rooms and got to stay next to each other. Rooms are spacious and clean. Service is on par of a 3-4 star hotel, breakfast was good but could have a better turnover time. TVs in Fitness centre is a bonus. We will come again.
於 2024 年 3 月住了 2 晚
Gabby 於 2024年4月5日回覆
Thank you ken!! We are so glad you enjoyed your stay and where able to have your rooms next to your family! We do hope to see you again soon :)

6/10 一般般

Seungyun

not bad
於 2024 年 3 月住了 1 晚
Gabby 於 2024年4月5日回覆
Thank you Seungyun for your honest review!

8/10 不錯哦

Victoria

於 2024 年 4 月住了 1 晚
Gabby 於 2024年4月5日回覆
Thank you Victoria ! Hope to see you again soon!

6/10 一般般

Brooke

家庭旅遊
喜歡:整潔度和員工素質
Room was comfortable but the bathroom lighting was terrible. Mirrors were dirty and the bedside table was sticky. Tiny pool. Ok breakfast. There is nothing in this area but the price was good and not far from the city. Staff was ok. Nothing exceptional but not bad!
於 2024 年 3 月住了 3 晚
Gabby Z 於 2024年4月4日回覆
Thank you Brooke, for taking the time to write a review of your experience here at Sonesta, your feedback helps us improve, so we much appreciate it. We are glad to hear you had an alright stay, but, I hope we can make it better for you next time!

6/10 一般般

STANLEY W

Reasonable price
於 2024 年 3 月住了 2 晚
Gabby 於 2024年4月3日回覆
Thank you for your honesty Stanley! Hope to see you again soon!

10/10 有夠讚

Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
Amazing service all around!
於 2024 年 3 月住了 4 晚
Gabby 於 2024年4月3日回覆
Thank you Kathleen!!!! Hope to see you again soon!

6/10 一般般

Steven

喜歡:整潔度
不喜歡:員工素質
The breakfast buffet was lacking with many items empty and not refilled. Higher expectations especially when being charged a “resort fee”.
於 2024 年 3 月住了 2 晚
Matthew 於 2024年4月2日回覆
Thank you for the feedback. I'm sorry we fell short of your breakfast expectations. We will pass along the feedback to our food and beverage department.

8/10 不錯哦

Mauricio

情侶出遊, 家庭旅遊
喜歡:整潔度和員工素質
Its rooms are nice for the price and it’s clean. The only issue is finding a close spot parking and a weird wet smell in the hallways
於 2024 年 3 月住了 1 晚
Matthew 於 2024年4月2日回覆
We are certainly glad you enjoyed your overall stay with us.

8/10 不錯哦

Shilo R

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All I didn't like is that we had vouchers for breakfast. The first time I stay with you guy like a year ago your breakfast was included with the price thats why I came back.We didn't eat.
於 2024 年 3 月住了 2 晚
Matthew 於 2024年4月2日回覆
I'm so sorry our breakfast/resort fee policy did not meet your expectations.

8/10 不錯哦

Kristen

喜歡:員工素質
Clean.
於 2024 年 3 月住了 2 晚
Matthew 於 2024年4月2日回覆
Fantastic! Thank you.