2/10 很糟糕
Katie
親子旅遊
2024年5月22日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We booked 2 nights. $350 CAN. it was absolutely disgusting. We arrived after a 10hr drive. No one was in the office. And when someone finallly came in, they just finished smoking a joint.
We packed up and left at 8am after our first night. We had a 1 yr old and a 4yr old. The hotel was EMPTY and they put us 4 levels up, all stairs facing away from the ocean.
The room was hardly cleaned. Sticky floor from a previous party. Party beads and whistle in the room. A used Qtip on the floor. Sheets of toilet paper under the red bed cover. Our room smelled of cigarettes and weed.
A floor heater hot to touch. So extremely unsafe for kids. Splatter all over the bathroom wall near the sink. Toilet paper stuffed all around the A/C unit that was rotting from the wall. And the beds were on metal futon bases.
Weve contacted expedia to refund our money, but the hotel refuses to answer and return their calls. Its been an awful experience. I would never recommend this hotel and its a shame expedia is allowing a buisness like this to advertise on their site.
Katie
於 2024 年 4 月住了 2 晚