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凱富飯店的評分

2.5 out of 5
凱富飯店
4404 I-75 Bus. Spur, Sault Ste. Marie, MI

評論

7.8

不錯哦

10 分，有夠讚；643 則評論中有 221 則" "
8 分，不錯哦；643 則評論中有 213 則" "
6 分，一般般；643 則評論中有 119 則" "
4 分，不太好；643 則評論中有 58 則" "
2 分，很糟糕；643 則評論中有 32 則" "

8.0/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

7.6/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Marletta

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 5 月住了 1 晚

6/10 一般般

Roger

Large pothole at driveway entrance Bubbler not working in hot tub
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Teresa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Dusan

家庭旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Тоо noisy
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ginger

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pool is not very deep and gas s lot of shollow areas. Great for children. The hot tub is a very good size and very close to pool. The equipment in the gym is limited. Breakfast had a lot if options-including eggs and sausage.
於 2024 年 4 月住了 1 晚

6/10 一般般

Lyndsay

親子旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The rooms are ok.. my shade on the over head light was hanging down.. the beds amd pillows are comfy and staff is exceptionally friendly.. although the hot tub was not working and it was absolutely filthy eeww this was a huge letdown as it was a deciding factor in our stay here..
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Billy

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Chloe

喜歡：員工素質
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was so easy and clerk was so nice and knowledgable of the hotel and the area.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Murray

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property for the price point.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Parking lot has a couple big potholess. Other than thst the hotel is great. Amazing staff, nice pool and hottub (does have weak jets.) Rooms are clean and in great shape.
於 2023 年 12 月住了 1 晚
Sheila Mendoskin 於 2024年2月14日回覆
Robert - Thank you for taking the time to review your stay at Comfort Inn - Sault Ste. Marie, Michigan. We are so glad you enjoyed your stay with us. I am glad you found the staff to be amazing and the rooms to be clean. I am in the process of trying to get the pot holes filled. They need to go.

10/10 有夠讚

Sue

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close off exit w/o traffic noise, everything close by or within a 5 min drive
於 2023 年 12 月住了 2 晚
Sheila Mendoskin 於 2024年2月14日回覆
Sue - Thank you for taking the time to review your stay at Comfort Inn - Sault Ste. Marie, Michigan. We are so pleased to hear you enjoyed your stay with us and look forward to hosting you in the future.

8/10 不錯哦

Erick

於 2023 年 12 月住了 3 晚
Sheila Mendoskin 於 2024年2月14日回覆
Erick - Thank you for taking the time to review your stay at Comfort Inn Sault Ste. Marie, Michigan. We are glad to hear you enjoyed your stay.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Sheila Mendoskin 於 2024年2月14日回覆
Jennifer - Thank you for taking the time to review your stay at Comfort Inn - Sault Ste. Marie, Michigan. We are so glad to hear you enjoyed your stay with us.

10/10 有夠讚

Nancy

情侶出遊
喜歡：員工素質和住宿環境和硬體
Great place to stay!
於 2023 年 12 月住了 2 晚

6/10 一般般

Bryan

喜歡：員工素質
於 2023 年 12 月住了 2 晚

6/10 一般般

Barbara

喜歡：整潔度和設施服務
The room door required repair. The kitchen staff was unapproachable and unfriendly.
於 2023 年 12 月住了 2 晚

6/10 一般般

Jeff

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Jackie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for a clean, quiet stay!!
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Tessa

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Lisa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient Place to Stay
The is a great hotel. Loved the convenience of having Applebee's right next store for dinner and drinks. Very comfy beds and overall, a great room for the value. We will stay here again next time we are in town!!!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Nicholas

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2023 年 10 月住了 2 晚

2/10 很糟糕

alethea

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Don't ever stay here! While we were gone for the day, housekeeping went thru all our belongings. Stole items from us. When we complained all we got was " the manager is gone she'll call you. 1 week later after calling the hotel every day, I still haven't talked with a manager!
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Richard

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Dannielle

於 2023 年 9 月住了 1 晚

6/10 一般般

Barbara

情侶出遊
Place was older and used-bkfast staff was busy on her phone when things needed restocked and when finally noticed responded with that is all there is. Bkfast was minimal. Bathroom tiny
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Carpeting in hallway needed replacing. Side door of property did not lock. Trash receptacle outside side door was almost overflowing.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Scott

喜歡：整潔度、員工素質和住宿環境和硬體
Floor above me creak every time somebody walked in the room up there, and it was not quiet was a very loud creak. And I could hear the woman next-door coughing. This is not a well soundproofed hotel.
於 2023 年 10 月住了 1 晚

6/10 一般般

Dorothy

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
The breakfast was almost the same each day. They do have a hot breakfast. The most difficult for me, I am a short lady and the beds are extra high. Even with a stool provided by the hotel, it was awkward to get into bed.
於 2023 年 9 月住了 4 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：員工素質和客房舒適度
ok but kind of scetchy . like whhhhaattt
Hotel wasn't to bad it is in the middle of a renovation that looks like its on going . Exposed wires hanging a few places . Felt kinda iffy . Front desk came to my room at like 11pm asking who booke dmy room and what my name was when SHE was the 1 who we checked in with when we arrived .
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Adam

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Wouldn’t recommend
The building needs significant repairs and a thorough cleaning. Our room lacked hot water for most of our two night stay and the electrical outlets were overloaded, causing the fridge to lose power in the first night and all our food for the next two days had to be thrown in the trash. The hotel staff kept offering to move us to a room with fewer beds (which didn’t accommodate our family) but didn’t offer any other compensation.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Eric

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great. Fair price good breakfast and friendly staff. Clean and good location. Didn't go to the pool or yard area. The bed was horribly uncomfortable but still a 5 star experience. Went to the falls(less than an hour) highly recommended
於 2023 年 9 月住了 3 晚
Sheila 於 2023年9月10日回覆
Eric Thank you for taking the time to review your recent stay at Comfort Inn Sault Ste. Marie, MI. We are glad you enjoyed your stay and found the staff to be friendly and breakfast was good. I will be sure to share your feedback with the staff. I will look into your issue you had with your bed being uncomfortable, I apologize for that.

10/10 有夠讚

Marc

於 2023 年 9 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
不喜歡：員工素質和住宿環境和硬體
Poor room service
Biggest issue we had was no shower curtain, little soap and toilet paper. Also asked for extra towels since I had to use a few extra to wipe the floor due to no shower curtain. I told the front desk we were in need of all those and he made a note of it only to get back to our room with nothing taken care of.
於 2023 年 8 月住了 2 晚
Sheila Mendoskin 於 2023年9月23日回覆
Anonymous On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I will be addressing the issues you experienced. If that ever happens again anywhere, you could always call the front desk and I am sure they would be happy to assist you.

2/10 很糟糕

Charlie

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Stacey

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Sheila 於 2023年9月10日回覆
Stacey - Thank you for taking the time to review your recent stay at Comfort Inn Sault Ste. Marie, Michigan. We are glad to hear you enjoyed your stay.

6/10 一般般

Dana

情侶出遊, 商務旅客
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Big safety hazard! Our room lock did not lock properly you could push the door open without the key card while the door was supposedly closed shut and automatically locked.
於 2023 年 8 月住了 2 晚

6/10 一般般

Patricia

喜歡：員工素質、住宿環境和硬體和客房舒適度
Great staff, the building itself could be upgraded. To get to the elevator you had to go to the other side of the building not very easy accessible
於 2023 年 8 月住了 2 晚
Sheila Mendoskin 於 2023年9月23日回覆
Patricia Thank you for taking the time to review your recent stay at Comfort Inn Sault Ste. Marie, MI.

2/10 很糟糕

Richard

於 2023 年 8 月住了 3 晚
Sheila 於 2023年9月23日回覆
Richard Thank you

4/10 不太好

Lisa

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
My room was not cleaned and the common areas were very dirty. When we arrived there was a sign saying the pool was closed and it remained closed for our entire stay. I would not stay here again.
於 2023 年 8 月住了 3 晚
Sheila Mendoskin 於 2023年8月20日回覆
Lisa Thank you for taking the time to review your recent stay at Comfort Inn Sault Ste. Marie, Michigan. On behalf of the entire team I would like to apologize for failing to exceed your expectations with the cleanliness of the room, I will be looking into this issue directly.

8/10 不錯哦

Brenda

情侶出遊
喜歡：整潔度
This was an older property, but our room was clean and comfortable. Front desk staff was not very friendly. Near an Applebee’s which was a good, walkable dinner option.
於 2023 年 8 月住了 1 晚
Sheila 於 2023年9月10日回覆
Brenda Thank you for the time to review your stay at Comfort Inn Sault Ste. Marie, Michigan. On behalf of the entire team, I would like to apologize that the front desk staff was not friendly. I will be looking into this issue.

6/10 一般般

Brenda

團體旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
I reserved a suite and got a regular room. Nothing was done to compensate me for that.
於 2023 年 8 月住了 1 晚
Sheila 於 2023年9月10日回覆
Brenda - Thank you for taking the time to review your recent stay at Comfort Inn Sault Ste. Marie, Michigan. The room that you booked online was the room type you received. The front desk staffed did offer to upgrade you to a larger suite since that is what you thought you had booked but you declined.

4/10 不太好

Hanna Lauren

不喜歡：整潔度和住宿環境和硬體
Entire first floor reeked of pot smoke, pool was broken
於 2023 年 8 月住了 2 晚
Sheila Mendoskin 於 2023年8月20日回覆
Thank you for taking the time to write a review of your recent stay. We appreciate and value your feedback.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quick stay
Excellent customer service!! The comfort of the beds not so much.
於 2023 年 8 月住了 1 晚
Sheila Mendoskin 於 2023年8月20日回覆
Thank you for taking the time to review your recent stay at Comfort Inn, Sault Ste. Marie, Michigan. We appreciate and value your feedback.

10/10 有夠讚

Shannon，Traverse City

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和設施服務
The property is a little older, but seemed pretty clean. My kids were bummed that the pool was under repair. Aside from that inconvenience, our stay was fine. The area has some shopping and restaurants immediately nearby.
於 2023 年 8 月住了 2 晚
Sheila Mendoskin 於 2023年8月20日回覆
Terry Thank you for taking the time to review your recent stay at Comfort Inn, Sault Ste. Marie, Michigan. On behalf of the entire team I would like to apologize that the pool was down for remodel during you stay. We appreciate and value your feedback.

10/10 有夠讚

Adnan

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy checkin and complimentary breakfast. Please add vegan options.
於 2023 年 8 月住了 2 晚
Sheila Mendoskin 於 2023年8月20日回覆
TAdnanThank you for taking the time to review your recent stay at Comfort Inn, Sault Ste. Marie, Michigan. We appreciate and value your feedback.

4/10 不太好

Ray

於 2023 年 7 月住了 1 晚
Sheila Mendoskin 於 2023年8月20日回覆
Ray Thank you for taking the time to review your recent stay at Comfort Inn, Sault Ste. Marie, Michigan. We appreciate and value your feedback.

6/10 一般般

Jonathan

家庭旅遊
喜歡：整潔度和客房舒適度
不喜歡：員工素質
Booked this hotel because it had a pool, and one of the only ones left in the area that had availability with a pool. I booked Tuesday and called Thursday. None of either days, did they say anything about the pool being closed. I understand that things happen, just a heads up would have been nice.
於 2023 年 8 月住了 1 晚
Sheila Mendoskin 於 2023年8月20日回覆
Jonathan - Thank you for taking the time to review your recent stay at Comfort Inn Sault Ste. Marie, Michigan. On behalf of the entire team I would like to apologize that the pool was down during your stay.

10/10 有夠讚

Karen

於 2023 年 8 月住了 1 晚
Sheila 於 2023年9月10日回覆
Karen- Thank you for taking your time to review your recent stay at Comfort Inn Sault Ste. Marie, Michigan.We are glad to hear that you enjoyed your stay and hope to see you again soon!