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Reviews of Hotel JAL City Sapporo Nakajima Park

3.5 out of 5
Hotel JAL City Sapporo Nakajima Park
1-25 Minami 8 Nishi 3, Chuo, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 345 reviews" "
Rating 8 - Good. 85 out of 345 reviews" "
Rating 6 - Okay. 16 out of 345 reviews" "
Rating 4 - Poor. 4 out of 345 reviews" "
Rating 2 - Terrible. 3 out of 345 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

frankie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jon R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well maintained. It's a short walk to the nearest subway. It is located close to many sights and ramen alley. It's very serviceable and business like.
Stayed 1 night in Apr 2024

8/10 Good

Apiwat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We purposedly choose this hotel because of their toilet. The hot tub, shower, and toilet are all separated. Moreover, we needed a connecting room to be able to accomodate our family of 4. This hotel also located in a more quiet side of the city with just a minute walk from the airport bus stop so it is very convenient for airport transfers, however, it takes just a 5-minute walk to Susukino and with 2 convenience stores are right at both corners of the street. The room is fully equipped like any other standard Japanese hotels but additionally they provide Nespresso machine that comes with 4 pods, 3 flavours, that get refilled everyday. All doors and cabinets are soft-close swing, no noise when closing. The bathroom amenities are also get refilled on a daily basis and their DHC skin care set is phenomenal. There is a vending machine, ice machine, and a microwave on 3rd floor. Onsen on the 2nd floor with real time occupancy status check on your in-room TV. However, the only downside for our stay is our room is on a lower floor facing the nearby hotel. Around 6:30am there are a lot of noises from nearby hotel: noises from truck loading and unloading stuff, also noises from the trash truck on the trash collecting day, and noises from roaring engine of the tour bus standing by in front of the nearby hotel. These happen in the early morning almost everyday. Very annoying and ruining our sleep.
Stayed 13 nights in Mar 2024

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to central. Great staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Ning, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 2 nights in Feb 2024

8/10 Good

SUE-ON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

YU JU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for our family!
Shower and deep Japanese tub were great. Room was clean, beds were so comfy. Service was amazing. Onsen was nice! We were there with our baby, who got sick and dirtied the bed sheets multiple times. The staff was so kind to bring up new sheets, blankets, etc so quickly after we called and asked for more.
Stayed 3 nights in Feb 2024

10/10 Excellent

YUK MING DAGAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location and the cleanliness are excellent.
Stayed 4 nights in Feb 2024

2/10 Terrible

Rebeca

Liked: Staff & service
We made it to the hotel a little early to check out the area and I wanted to see the restaurant and the owner or the manager I have no idea pushed me out of the restaurant out of nowhere for no reason. I don't remember what he asked but I told him I wanted to see inside and he didn't care he just kicked me out. It was a really ugly feeling that I had after that. The hotel was ok but I don't think I will ever come back after that experience.
Stayed 3 nights in Feb 2024

10/10 Excellent

Man Hong Dennies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by staffs
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our spacious room for 2 (twin room) with a couch. Hotel was clean and staff were helpful. Parking on site was good and easy to use. Car rental nearby and convenient stores (711 and Lawson), short walking distance from the Nakajima station. Would definitely come back if I were to visit Sapporo again.
Stayed 6 nights in Dec 2023

10/10 Excellent

Molivan

Stayed 3 nights in Dec 2023

10/10 Excellent

Chih Hao

Stayed 3 nights in Dec 2023

8/10 Good

Hoi Yan

Stayed 3 nights in Dec 2023

10/10 Excellent

HsuanYu

Stayed 2 nights in Dec 2023

10/10 Excellent

Lin

Stayed 3 nights in Dec 2023

10/10 Excellent

Po lin

Stayed 2 nights in Dec 2023

10/10 Excellent

Witchayaporn, Samsennok Huaykwang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสวย มีทุกสิ่งที่ต้องใช้ นอนสบาย หมอนเยอะ สะดวกสบาย โลเคชั่นดี มีอ่างน้ำร้อนรวม พนักงานบริการดี
Stayed 3 nights in Dec 2023

10/10 Excellent

KAZUMA

Stayed 4 nights in Nov 2023

10/10 Excellent

Damy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and nice staff, helped me with directions. Walkable distance to restaurants and nearby shopping places.
Stayed 2 nights in Dec 2023

8/10 Good

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Their room keys because u cannot used elevator when you dont have keys.this is my very first time unique experience. Thank you so much Hotel Jal City,from front desk staffs n room cleaning for your kindness. Hope we can stay again to your place.
Stayed 2 nights in Nov 2023

2/10 Terrible

CHUN WA

Stayed 1 night in Nov 2023

10/10 Excellent

takashi

Stayed 1 night in Nov 2023

10/10 Excellent

Chihleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

SO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

Dai jun

Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
public hot bath was nice

10/10 Excellent

Boaz, Ramat Gan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great location walking distance from anywhere important
Stayed 2 nights in Aug 2023

8/10 Good

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Nakajima park, subway, restaurants and a couple of shrines
Stayed 5 nights in Aug 2023

10/10 Excellent

SIYU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to the subway.Hotel room very clean and comfy. Will definitely come back again if next time stay at Sapporo.
Stayed 3 nights in Jul 2023

10/10 Excellent

Paul, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the service is great.
Stayed 3 nights in May 2023

10/10 Excellent

Raymond

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location near Nakajima Park. Excellent staff service. Super clean and functional rooms.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thanh Chi

Stayed 5 nights in Feb 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean.
Stayed 3 nights in Feb 2023

10/10 Excellent

MIN SEOK

10/10 Excellent

Naimee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they have indoor public bath, it is nice

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire visit was great but it was extremely COLD.

6/10 Okay

Amelia

10/10 Excellent

Witchayaporn, Samsennok Huaykwang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hi-tech hotel. Very convenient with subway and convenient stores nearby.
Stayed 3 nights in Dec 2022

8/10 Good

Magar Sanjay

Stayed 2 nights in Oct 2022

10/10 Excellent

YU JU

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room size is good enough. there are two convenient stores within 3 mins walk. Nakajima station is around 4-5 mins walk. The variety of breakfast is awesome and locally.
Stayed 5 nights in Oct 2022

10/10 Excellent

KAORU

Stayed 1 night in Sep 2022

10/10 Excellent

Yuko, Nishi ku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しくて設備も間取りも、ビジネスホテルとラグジュアリーホテルの丁度中間の、心地よいホテルでした。正直、普通のビジネスホテルを想像していたので、期待以上でした。
Stayed 2 nights in Aug 2022
Response from 中山　崇 on 2022/8/13
Yuko　様 この度は、当ホテルをご利用いただき、誠にありがとうございます。又、設備や、お部屋につきましてお褒めのお言葉をいただき、重ねてお礼申し上げます。 　いつ来ていただいても、ご満足いただき、素敵な思い出をお持ち帰りいただけるよう、努力を重ねて参りますので、Yuko様の又のお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

HARUMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ！
Stayed 1 night in Feb 2022

6/10 Okay

Shuichiro

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2020
Response from ホテルJALシティ札幌 中島公園　フロントデスク on 2020/4/22
この度はホテルJALシティ札幌 中島公園にご宿泊いただきまして誠にありがとうございます。ご滞在中はゆっくりとお寛ぎいただけましたでしょうか。これからも皆様に喜ばれる滞在を提供できるようにサービスの向上に努めて参る所存でございます。この度は高く評価していただきましてありがとうございます。またのご来館を心よりお待ち申し上げます。

8/10 Good

insun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms.
Good location, Very clean, but small rooms.
Stayed 1 night in Feb 2020
Response from ホテルJALシティ札幌　中島公園 on 2020/3/4
I am very honored to have received a high evaluation. We will continue to strive to provide more satisfactory service and stay. Thank you for posting.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from ホテルJALシティ札幌　中島公園 on 2020/2/29
この度はホテルJALシティ札幌　中島公園にご宿泊いただき誠にありがとうございます。 ご滞在中は快適にお過ごしいただけましたでしょうか。今後もより快適な滞在を提供できるよう にスタッフ一丸となってサービスの向上に努めて参ります。ご投稿誠にありがとうございます。 またのご来館を心よりお待ち申し上げます。

8/10 Good

@@, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Near subway staffs are very helpful and efficient
Stayed 2 nights in Feb 2020
Response from ホテルJALシティ札幌　中島公園 on 2020/2/17
I am very honored to have received a high evaluation. We will continue to strive to provide more satisfactory service and stay. Thank you for posting.

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and comfortable, except that the bedsheets and comforters were rough and not warm.
Stayed 9 nights in Feb 2020
Response from ホテルJALシティ札幌　中島公園 on 2020/2/17
Sorry for not meeting your expectations. In the future we will work to improve your stay so that you can have a satisfactory stay. Thank you for your post.