This is a beautiful hostel, i thought it was a hotel. I wasn't aware that you had to drive on a rough road up the mountain, i found out 2hrs before we got our car rental. They do provide transportation but we found out last minute. The food at restaurant was really good and the service is great. The beds are hard but not an issue for me.
Erika
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Ed
團體旅遊
2024年2月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is unique in regards to its situation and it has a great setting; position of rooms, pool, dining area, ... . But it is very difficult to access and you would be limited to food, drink, and tours offered by the property.
Ed
於 2024 年 2 月住了 1 晚
8/10 不錯哦
lanie
2023年6月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
lanie
於 2023 年 6 月住了 2 晚
10/10 有夠讚
Alain
情侶出遊
2023年4月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Emplacement, vue magnifique, piscine chauffée.
Alain
於 2023 年 4 月住了 3 晚
10/10 有夠讚
Grant
2022年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hideaway lodge!
Kawa is an incredible place to stay. The views are breathtaking, the hot tub is a great addition. The food is very good and you can tell the staff really care - everyone we encountered wanted everything to be just right.
Grant
於 2022 年 11 月住了 3 晚
8/10 不錯哦
Gerald,Centennial
情侶出遊
2022年12月5日
喜歡:員工素質和住宿環境和硬體
We enjoyed the stay and beautiful surroundings and will likely return in the future. As a hostel, amenities and room service in the private rooms are not to be expected.
The staff was terrific and very friendly.
Two improvements would significantly improve the customer experience, especially when the hostel is operating at full capacity (which was the case during our multiple day visit):
1) There was little adherence to posted rules.
Smoking in the eating area and other posted areas was common throughout our visit. The staff had not been properly trained to correct the situation.
Asking to shower before entering the pool was ignored (although we did see two people shower beforehand). Correcting these well posted rules and a couple of other minor infractions are very easily corrected will improve the customer experience for everyone.
2) I find that the practice of inviting a fairly large group of "day-use" students to be a bit off putting. The hostel was at full capacity and didn't need more high energy people pretty much taking over the pool and food service.
Certainly, the staff, facilities, and location makes up for a some of these deficiencies.
Gerald
10/10 有夠讚
Ali
2022年8月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic place with fantastic people
Ali
於 2022 年 8 月住了 2 晚
10/10 有夠讚
stiben
2022年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A really peaceful place to stay with lovely staff, delicious food, stunning views, and a great place to make friends. Definitely a place I would consider going back to. This is the place to go if you wanna get away from it all.
stiben
於 2022 年 5 月住了 2 晚
10/10 有夠讚
真實旅客
團體旅遊
2022年5月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Increíble
Increíble lugar
真實旅客
於 2022 年 5 月住了 2 晚
10/10 有夠讚
Noel
團體旅遊
2022年4月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unfortunately I booked only one night.
This place is paradise and there is a lot of activities to do in the area. (Bird watching, traditional massage, coffee tour, hiking to waterfalls, renting motocross and of course relaxing at the pool).
This hotel is located in the middle of a very nice coffee farm. The best way to get there is buy contacting one of their drivers because you need a 4X4 truck since its 20 min offroad.
If you are planning to go after 5pm, the only way to get there is by contacting their private driver since no one can enter the coffee farm aftee 5pm (there is a private door 10min before the hostel).
I booked a private room so it felt like a 4 stars hotel while enjoying the advantages of a hostel.
In one day we met so many foreigners and locals.
Food was very good, staff were happy and alegre like true colombians.
Totally recommend it - try more at least 2 nights.