The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Grace
於 2024 年 1 月住了 4 晚
2/10 很糟糕
Pedro
2023年12月31日
When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full.
Terrible service.
Pedro
於 2023 年 12 月住了 1 晚
2/10 很糟糕
Lois Kim
2023年8月14日
Lois Kim
於 2023 年 7 月住了 1 晚
2/10 很糟糕
真實旅客
團體旅遊
2023年7月17日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ellos no van a honrar una reservación.
Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
真實旅客
於 2023 年 7 月住了 1 晚
2/10 很糟糕
Joseph
家庭旅遊
2023年7月2日
不喜歡:整潔度、員工素質和住宿環境和硬體
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Joseph
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Eric
2023年5月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value
Good . Very nice staff . Only the WiFi was not working well upstairs
Eric
於 2023 年 5 月住了 1 晚
4/10 不太好
Ella
2023年4月20日
Ella
於 2023 年 4 月住了 3 晚
4/10 不太好
Leah
2023年4月12日
不喜歡:員工素質和設施服務
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase.
So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here.
Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them.
The restaurant was nice and the view from the roof was lovely.