大廳
查看供應情況

聖奧古斯丁帕拉西奧博物館飯店的評分

4 out of 5
聖奧古斯丁帕拉西奧博物館飯店
Galeana 240 Esq. 5 de Mayo, Centro Historico, San Luis Potosi, SLP

評論

9.2

太棒了

10 分，有夠讚；165 則評論中有 123 則" "
8 分，不錯哦；165 則評論中有 27 則" "
6 分，一般般；165 則評論中有 7 則" "
4 分，不太好；165 則評論中有 4 則" "
2 分，很糟糕；165 則評論中有 4 則" "

9.8/10

整潔度

9.4/10

員工素質

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.6/10

環保程度

評論

6/10 一般般

Nubia Angelica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Timothy，Long Beach

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.
於 2024 年 3 月住了 1 晚
Hotel Museo Palacio de San Agustìn 於 2024年3月9日回覆
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you.

10/10 有夠讚

Stephanie

團體旅遊
An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable
於 2024 年 2 月住了 1 晚
Hotel Museo Palacio de San Agustìn 於 2024年3月9日回覆
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you

10/10 有夠讚

Anna Marie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muchas Gracias
Un lugar hermoso en el centro de la ciudad. Nos dio una oportunidad de gozar la historia de esta bella ciudad. Excelente opciones para desayunar en el restaurante. Recomiendo ampliamente este hotel.
於 2024 年 1 月住了 2 晚
Direccion General 於 2024年2月1日回覆
Un placer haberle tenido con nosotros, deseamos poder atenderle como se merece en su próxima visitaSaludos cordiales

10/10 有夠讚

Arkadiusz E

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Un gran Lugar
Excelente opción para visitar San Luis. Sientes realmente transportarte en el tiempo. Todo es tan bonito y los cuartos son hermosos. El staff es muy amable y atento. El restaurant tiene buenas opciones todas muy ricas. La ubicación es muy buena. Volvería sin duda.
於 2023 年 12 月住了 2 晚
dirección general 於 2024年3月12日回覆
Un placer haberle tenido con nosotros, deseamos poder atenderle como se merece en su próxima visitaSaludos cordiales

10/10 有夠讚

Paola Gisel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Un hotel hermoso!
於 2024 年 1 月住了 1 晚
DIrección General 於 2024年1月4日回覆
Gracias por su comentarioLe esperamos nuevamente será un placer atenderleFeliz 2024

10/10 有夠讚

Sergio

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 12 月住了 1 晚
Hotel Museo Palacio de San Agustìn 於 2024年3月9日回覆
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you

10/10 有夠讚

Veronica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚

10/10 有夠讚

HERENIA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
direcccion general 於 2024年3月12日回覆
Gracias por su preferenciaLo esperamos muy pronto en esta su casa

10/10 有夠讚

stefan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hands down the most unique Hotel stay of my life. Words simply can't do it justice. Imagine traveling back in time to the 1800's. Definitely ask for the tour of the hotel
於 2023 年 11 月住了 1 晚
General Manager 於 2024年1月4日回覆
Thanks for visiting us we hope you have a nice stay ¡¡we look forwards to seeing you AGAIN

10/10 有夠讚

Lisa

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!
於 2023 年 11 月住了 1 晚
General Manager 於 2024年1月4日回覆
Thanks for visiting us we hope you have a nice stay ¡¡we look forwards to seeing you AGAIN

10/10 有夠讚

Janine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
14th century wooden furniture is gorgeous. I felt safe leaving the balcony doors of my room open all night. Marble floor in shower. Staff is 5 star, too.
於 2023 年 10 月住了 3 晚
Managing Director 於 2023年11月6日回覆
We thank you for your prerence and we hope to see you again soon

10/10 有夠讚

Antonio De La

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente Hotel
於 2023 年 10 月住了 1 晚
Dirección General 於 2023年11月6日回覆
Gracias por su preferencia, esperamos verle muy pronto nuevamente

10/10 有夠讚

Jose

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent except that Expedia didn’t offer didinng options
於 2023 年 10 月住了 6 晚
Managing Director 於 2023年11月6日回覆
Thank you for your preference, it will be a pleasure to have you among us again.

10/10 有夠讚

Abraham

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Un Palacio
Una experiencia increíble, vale cada peso, es literalmente un palacio, renovado recientemente con un sin fin de antiguedades, la mejor experiencia hotelera que eh tenido.
於 2023 年 10 月住了 1 晚
Direccion General 於 2023年11月6日回覆
Gracias por su preferencia, esperamos tenerle muy pronto entre nosotros entre nosotros , será un placer .

10/10 有夠讚

Sergio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Patrick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年10月4日回覆
Thank you for choosing our hotel for your stay We hope to see you again.

10/10 有夠讚

Sarah

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy bonito hotel
於 2023 年 7 月住了 2 晚
Hotel Museo Palacio de San Agustìn 於 2023年7月30日回覆
Nos complace saber sus apreciables comentarios, los esperamos pronto!

10/10 有夠讚

Jose luis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
de las mejores experiencias de mi vida
於 2023 年 7 月住了 1 晚
Dirección General 於 2023年7月28日回覆
Buenas tardes Sr José LuisAgradecemos su preferencia ante nuestro majestuoso hotel museo, lo esperamos nuevamente en ésta su casa lejos de casa. Es un placer

2/10 很糟糕

Carol

團體旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和客房舒適度
Guests be warned
The Hotel is clean and the place is beautiful. Restaurant offered good food and service. Staff is friendly. My two complaints are as follows. 1, $250 dollars went missing from my room and the front staff and hotel security person were not apologetic, helpful nor seemed to care. 2, on the Saturday there were several wedding photo shoots inside the hotel which made it uncomfortable to enjoy the lobby. At night they had a quinceañera Party with loud music. I asked the front staff if that music was going to go on late because my groups had an early wake up. I was assured that the event would be over at 12:30 sharp. I felt more at ease after being told that. Well it was past 1:30 am and the loud music still continued. This hotel has no respect for its guests and after the party finally ended the young teenagers from the party who were staying at our hotel were loud , running around and it went on for a bit and hotel management allowed all this. In the morning when it was brought up to hotel staff they again did not apologize nor did they seem to care that we couldn’t get a good nights sleep. For the amount of money we paid for the room the service and respect from the hotel staff is insulting. I suggest staying at Hotel Progreso.
於 2023 年 6 月住了 6 晚
Dirección General 於 2023年6月29日回覆
Good afternoon dear guest.Thank you for choosing our hotel for your last stay. Your complain was directly informed to our General Manager and he's looking for the origin of the problem. Be sure that we are going to take the necessary consequences for this problem.Hope that you come back again and let us to make an unforgettable experience.

10/10 有夠讚

Margarita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Francisco

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
los colchones necesitan mejorar
於 2023 年 5 月住了 3 晚
Dirección General 於 2023年7月28日回覆
Buenas tardes Sr FranciscoAgradecemos su preferencia ante nuestro majestuoso hotel museo, lo esperamos nuevamente en ésta su casa lejos de casa. Es un placer

8/10 不錯哦

Ryan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic Historic Visit to the prior Palace
Just an incredible Historic Place! Overall very nice 😊. We were on a short mini vacation, so the only schedule change was that we scheduled a hotel tour for 11 and ended up getting the tour over 2 hours later. Only there 2 nights and they didn’t replace the towels during the one room cleaning.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Rosalinda

喜歡：整潔度、員工素質和住宿環境和硬體
I was impressed!! And Beautiful, is one of the cleanest cities I have been to in Mexico
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Minerva

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Minerva

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

OTILIO

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Alan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Jorge

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
El lugar es muy bonito realmente te transporta a otra época el personal de recepcion muy amable y siempre al pendiente de tus necesidades únicamente como punto malo el area de restaurante muy pequeña y la persona que se encontraba al servicio muy mal nunca nos atendió
於 2023 年 2 月住了 1 晚

10/10 有夠讚

victor

喜歡：整潔度和員工素質
Belleza del hotel, personal atento… tofo
於 2022 年 11 月住了 3 晚

10/10 有夠讚

Sergio

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hermoso hotel histórico. Es realmente un palacio
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Jorge

於 2022 年 6 月住了 2 晚

2/10 很糟糕

Gabriela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
,
於 2022 年 5 月住了 1 晚

10/10 有夠讚

JESUS

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Definitivamente uno de los mejores lugares donde me he hospedado, con un gran deseo de volver a San Luis, el estado la ciudad me han sorprendido gratamente
於 2022 年 3 月住了 2 晚

8/10 不錯哦

Samuel

於 2022 年 3 月住了 1 晚

10/10 有夠讚

sharaeneida

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's a beautiful museum hotel. A lot of history. You will fall in love
於 2022 年 3 月住了 1 晚

10/10 有夠讚

Sara

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel
於 2022 年 3 月住了 4 晚

10/10 有夠讚

Angelica，Los Angeles

於 2022 年 3 月住了 1 晚

6/10 一般般

Laura

喜歡：住宿環境和硬體和客房舒適度
Muy Bonito el Hotel pero no asi los servicios
於 2022 年 2 月住了 2 晚

10/10 有夠讚

Alejandro Mario

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel con historia
Excelente y novedoso hotel
於 2022 年 2 月住了 1 晚

10/10 有夠讚

claudia amanda

於 2022 年 2 月住了 1 晚

10/10 有夠讚

HECTOR

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente opcion turística.
La experiencia del hotel es increíble. En si mismo es un atractivo de la ciudad. El personal fue muy amable en todo momento. La única recomendación es que no tienen menú infantil, y es difícil elegir cuando vas con niños.
於 2022 年 2 月住了 2 晚

10/10 有夠讚

Zulema

於 2022 年 1 月住了 1 晚

8/10 不錯哦

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful historic property, clean and well-maintained. Restaurant staff were friendly but seemed like they didn't know what they were doing (we had to ask for napkins, lighting was like an operating room).
於 2021 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Increíble Hotel con Historia
Extraordinario hotel-museo con una increíble historia. Se descansa muy bien, el trato es amable, el servicio muy bueno y la comida en general muy buena. Imperdible experiencia!
於 2021 年 12 月住了 1 晚

10/10 有夠讚

Strelo

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Un lugar increíble
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Miguel

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A Royal Stay - You Will Feel Like Nobility
The Hotel Museo Palacio de San Agustin is an amazing place to stay. It is truly a palace-museum, with wonderful works of art and lovely furnishings. The rooms are spacious, lavishly decorated, with bathrooms with modern utilities, yet graciously decorated. Each room is different, with furnishings gloriously curated to fit the color palette and history of the individual for whom the room is named (note: there are no room numbers; each room has a name). The service staff is top-notch, always very attentive. Many of the rooms have a small balcony; all rooms have a modern safe, a European-style coffee maker, and are loaded with wonderful toiletries. As a guest, you are entitled to take the one hour tour of this amazing palace, including visiting the library on site, going to the chapel that is located on the Palacio's top floor, the rooftop balconies (yes, there are 2 of them and great for sunset pictures!) as well as of the underground cave that has a wine collection as as well as a large dining location for private functions. There is more to this tour, but I do not want to spoil your surprise - as there is another building across to the Palacio that you will also visit as it is owned by the Hotel's owner. As a world-traveler for the past four decades, I have never encountered such a lavish and stunning hotel, and I have stayed in numerous 5 star hotels. In my opinion, the Hotel Museo Palacio de San Agustin is the most beautiful place to see, visit and stay in San Luis Potosi.
於 2021 年 11 月住了 3 晚

8/10 不錯哦

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dr. Robert Sellani
Incredible place.....highly recommended. Great value and location. The attention to detail in the restoration is museum quality. Ps...take the hotel tour at or near dusk.....great pics from the top!
於 2021 年 11 月住了 3 晚

8/10 不錯哦

Zee

喜歡：員工素質、住宿環境和硬體和客房舒適度
Don’t Order Wine
The hotel is like a museum and we were very happy with our room. However we were there 5 nights and the floor was not vacuumed or mopped once. I purposely left a piece of paper scrunched up on the floor to see if the maid picked it up but was still there after the room was cleaned. The breakfasts were good but under no circumstances should you order any alcoholic beverages. They don’t have a wine list and we ordered a bottle of Casa Madero 3V which is between $650 and $780 MP at any other restaurant, and they charged $1600 MP. When we went to order another bottle, they had no more so brought a replacement. When we got the bill the replacement was listed as $1799 MP and I pointed out to the waiter that the bill was added up wrong and should have been 1000 pesos less. He took the bill away and came back with the same total - he had added 1000 pesos more on to the second bottle of wine. I googled the bottle and it sells for $660 MP in the store so to charge $2799 is robbery - the equivalent of $170. Canadian and the wine was not that good.
於 2021 年 11 月住了 5 晚

10/10 有夠讚

Fernando

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service, location and the building and furniture are amazing
於 2021 年 11 月住了 1 晚