大廳休息區

聖路易歐比斯波市區凱藝全套房飯店的評分

3 out of 5
聖路易歐比斯波市區凱藝全套房飯店
1631 Monterey St, San Luis Obispo, CA

評論

9.4

好極了

10 分,有夠讚;1000 則評論中有 733 則" "
8 分,不錯哦;1000 則評論中有 206 則" "
6 分,一般般;1000 則評論中有 38 則" "
4 分,不太好;1000 則評論中有 14 則" "
2 分,很糟糕;1000 則評論中有 9 則" "

9.4/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Roel,Hercules

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月30日回覆
Thank you for the five-star rating, Roel! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 有夠讚

Soojong,Seoul

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good quality. I enjoyed the evening free beer.
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月30日回覆
We’re so glad you were able to relax and enjoy a complimentary beverage with us at the Quality Suites Downtown San Luis Obispo, Soojong! Thank you for sharing your excellent review. We hope to welcome you back soon!

10/10 有夠讚

Kathy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Hotelmgmt 於 2024年4月28日回覆
Thank you for taking a moment to leave us this five-star rating, Kathy. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 有夠讚

Talia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really wish I could have stayed longer here. very large room and extra comfortable bed. we arrive really late at night, 1:30am, but staff was welcoming and happy to receive us. Breakfast was great and really fresh.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月25日回覆
Talia, we were so disappointed when you had to leave! Thank you for taking a moment to let us know how much you appreciated our caring team, comfortable amenities, and delicious breakfast. We hope you’ll make plans to visit us again soon at the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Sandi

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel was perfect. Clean, comfortable and quiet. Staff was very helpful. I'd stay there again.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年4月25日回覆
At the Quality Suites Downtown San Luis Obispo, we care about even the smallest detail, and your glowing review made our day, Sandi! Thank you for rating us five stars. Our team is already looking forward to welcoming you back for another relaxing getaway!

10/10 有夠讚

Jason

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Great stay. Cute hotel. Lots of furniture and improvements going on we had to work around, otherwise it would have been fives across the board.
於 2024 年 4 月住了 2 晚
Hotelmgmt 於 2024年4月23日回覆
Jason, thank you for staying with us at the Quality Suites Downtown San Luis Obispo! We're glad you had a great experience, and we appreciate your patience regarding areas undergoing improvements. When your travels bring you back our way, we look forward to winning you over completely!

10/10 有夠讚

Francis

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Newly renovated rooms. Great stay.
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月21日回覆
Francis, we're so glad you enjoyed the comfort of our freshly updated accommodations! Thank you for the positive feedback. We look forward to hosting you again at the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Helen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
spacious and comfortable
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月15日回覆
Earning your top rating made our day, Helen! Thank you for choosing the Quality Suites Downtown San Luis Obispo for your recent visit. We'd love the chance to welcome you back soon!

10/10 有夠讚

Teri

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was very spacious for my family. Staff was friendly. Perfect spot to downtown San Luis Obispo.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月15日回覆
Teri, we love knowing that you and your family were able to stretch out and relax during your stay with us at the Quality Suites Downtown San Luis Obispo! Thank you for rating us so highly. Please return soon!

10/10 有夠讚

Harold,Fresno

Resort-like property, good amenities and extras, like bbq nightly by the pool. Nicely redone rooms, were able to check in more than two hours early. Great location, close to everything, 3 minutes from Cal Poly Arts Center, where we were going to a concert.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月15日回覆
Harold, we're happy to hear that you found so many things to love about your recent stay with us at the Quality Suites Downtown San Luis Obispo! Thank you for including us in your adventures, and for your perfect score. We hope you'll return soon for another memorable SLO getaway!

10/10 有夠讚

Sheila,ESCONDIDO

情侶出遊
喜歡:設施服務
Great location, huge room, includes refrigerator Bed extremely comfortable. Breakfast is delicious. Definitely a do over!!
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月9日回覆
Your incredible praise for our ideal location, spacious accommodations filled with the comforts of home, and delicious dining options is much appreciated, Sheila. Knowing you will return is the highest compliment. We hope to welcome you back soon here at Quality Suites Downtown San Luis Obispo.

10/10 有夠讚

Shashikanth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms, nice pool, included breakfast had both continental and freshly made options and staff were very friendly and helpful and very close to downtown SLI!! Overall, a beautiful experience!! A hidden gem!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月8日回覆
Shashikanth, at the Quality Suites Downtown San Luis Obispo, we aim to surpass expectations and your perfect score means the world to us! Thank you for taking a moment to comment on our lovely property, delicious breakfast, and unbeatable location. Our team will appreciate your kind remarks. We're glad you found us and we hope you'll return soon!

6/10 一般般

Megan

家庭旅遊, 親子旅遊
不喜歡:住宿環境和硬體
We liked the walkability to downtown SLO from this hotel…but overall the rooms are very tired and felt too used/lived in. I made a mental note to only book at established hotel chains moving forward. I need a renovated room.
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月8日回覆
It's great to know that our convenient location came in handy, Megan! We regret, however, that our accommodations fell short of expectations. We appreciate your feedback and hope to have a second opportunity to change your impression of us in the future.

8/10 不錯哦

Judith A,Menlo Park

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a very lovely inn.
於 2024 年 3 月住了 4 晚
HotelMgmt 於 2024年3月28日回覆
Your kind words made our day, Judith! It was a pleasure to welcome you to the Quality Suites Downtown San Luis Obispo. Please make plans to relax with us again soon!

10/10 有夠讚

Kirsten

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月16日回覆
Kirsten, it was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

10/10 有夠讚

sarah

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月16日回覆
Sarah, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 有夠讚

Elaine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed here many, many times and it is so comfortable, cozy, friendly and reasonable. Breakfasts are to die for and the evening free drinks and th available BBQ food are great for evenings when I don't want to go out. There are multiple seating areas and gardens and a pool. The rooms are being totally remodeled but I always loved the suites with a separate living room and bedroom area. Lobby is great for doing busness.
於 2024 年 3 月住了 4 晚
HotelMgmt 於 2024年3月27日回覆
Elaine, it's always a pleasure to see you come through our doors! Thank you for taking a few moments to let us and your fellow travelers know how much you appreciate our thoughtful amenities, relaxing accommodations, and helpful value. We are grateful for your perfect rating, and we are already looking forward to your next visit to the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Jody,Newbury Park

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the 3rd time we've stayed here, and we will continue to stay here. Love the accommodations, the happy hour, BBQ, the breakfast, the fire pits, pool everything. We feel very comfortable there and relaxed. Keep up the good work!
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月26日回覆
We love it when guests become like family, Jody! Thank you for sharing your fantastic review and perfect score for the Quality Suites Downtown San Luis Obispo. Being your home away from home in SLO means the world to us, and we're already looking forward to your next stay!

10/10 有夠讚

Andrew

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Large rooms, well equipped kitchen, exceljent breakfast, close to diwntown, free parking.
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年3月21日回覆
We're so glad you chose to stay with us at the Quality Suites Downtown San Luis Obispo, Andrew! Thanks for letting us know that our spacious, well-appointed accommodations, delicious breakfast, and terrific amenities enhanced your experience. Your top score made our day and we hope your plans bring you back soon!

8/10 不錯哦

Glenaldo

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年3月17日回覆
Thank you for visiting, Glenaldo! We are grateful for your star-rating, please come back soon.

2/10 很糟糕

REBECA,Las Vegas

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
I was not able to sleep due to the noise as the hotel is old and has no insulation on walls or windows. I was on the street side and all night I could hear the cars going. How clean it was? Average. Their breakfast ends at 9:30am which is when most people get up when vacationing. They overprice the stay for what they offer.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月18日回覆
It's truly disappointing to learn that your visit fell short of the excellent experience we aim for, Rebeca, and we wish we could have connected with you personally about your concerns. Our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please allow us another chance to improve your opinion of us.

4/10 不太好

Patricia

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Being a regular guest of this hotel, I can tell somethings have changed. 1. Evening menu is the same. However, there was only one person attending and no mayo for a sandwich, after asking several times for it, I didn't get it, short staffed. 2. The rooms are being improved, they changed to a tiny table as a work station. Can't fit a laptop and note pad. 3. Thankfully I didn't see changes in the breakfast area. Will try one more time or will find another place to stay.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月18日回覆
While we always hope to provide all of our visitors with exceptional hospitality, Patricia, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. Our team will review your comments to see where extra attention may be needed. We look forward to another chance to restore your trust in us.

8/10 不錯哦

Jay

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast! Free happy hour beverage. Responsive and polite staff. Room (suite) we stayed in was spacious, comfortable, but felt like it needed an update. Hvac unit in our room was noisy when it came on.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月11日回覆
How wonderful to know that our hot, delicious breakfast started your day off right, Jay, and that you were able to relax in the evening with our complimentary daily beer & wine-tasting reception! We appreciate your feedback about the room. Please think of us at the Quality Suites Downtown San Luis Obispo when your travels bring you back to the area!

8/10 不錯哦

Rhonda

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The facility was clean, well maintained, beautiful! I enjoyed sitting by the pool, soaking up the beautiful sunshine! After Housekeeping did their work, pushing carts from one location to another, vacuuming, etc it was quiet.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月6日回覆
At the Quality Suites Downtown San Luis Obispo, we're committed to cleanliness and we're so glad you noticed! Thanks for letting us know how much you enjoyed relaxing by our pool. We hope it won't be long before we're welcoming you back for another memorable getaway!

8/10 不錯哦

Mathew

喜歡:整潔度和員工素質
於 2024 年 2 月住了 2 晚
Hotelmgmt 於 2024年3月2日回覆
Thank you for rating us so highly, Mathew. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 有夠讚

Raffaele

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a very nice hotel. The hospitality shown by the hotel was great. We enjoyed the manager’s welcome gathering featuring free beer and wine. There was a reasonably priced barbecue available for dinner. The free breakfast included delicious made to order items. Great place to stay in.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月4日回覆
How wonderful to know that you found so many things to rave about during your stay with us at the Quality Suites Downtown San Luis Obispo, Raffaele! Thank you for rating us so highly. We're thrilled that our thoughtful amenities and delicious breakfast left such a great impression. Please return soon for another excellent experience!

10/10 有夠讚

Jolie,Fresno

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great amenities and breakfast!
於 2024 年 2 月住了 2 晚
HotelMgmt 於 2024年3月26日回覆
Thanks so much, Jolie, for your enthusiastic praise! We love knowing that you started your day off right with our hearty, delicious breakfast. Please visit us again soon at the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Edward

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Hotelmgmt 於 2024年2月28日回覆
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Edward.

6/10 一般般

Jerry

商務旅客
喜歡:整潔度、員工素質和設施服務
Nice property. Remodeled room seemed cheaply done. Staff was great. Unfortunately the smoke detector went off each night between midnight and 2AM making sleep somewhat challenging. I saw no posting nor was I advised they were having an issue with their system until I mentioned it to the front desk. No apologies were extended just that it was frustrating for them. Well…they get paid for their frustration and I had to pay for mine.
於 2024 年 2 月住了 3 晚
HotelMgmt 於 2024年2月27日回覆
We appreciate you choosing the Quality Suites Downtown San Luis Obispo for your recent stay, Jerry! Please accept our sincere apologies for your frustration about the interruptions. We have confirmed that our fire alarm system, which is part of our extensive safety protocol, is working properly and won't be sounding unless there is a true emergency. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known and we hope to have a chance in the future to offer you a truly relaxing experience.

8/10 不錯哦

Anna

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月21日回覆
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back, Anna.

10/10 有夠讚

john

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
These is an excellent property with friendly staff. Breakfast and managers special are nice touches.
於 2024 年 2 月住了 3 晚
Hotelmgmt 於 2024年2月26日回覆
John, we just love hearing from happy guests! Thank you for sharing your fantastic remarks about our unbeatable amenities and caring team. We look forward to another chance to welcome you back to the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Leslie

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月21日回覆
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Leslie.

10/10 有夠讚

Keri

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月25日回覆
Thank you for the five-star rating, Keri! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

4/10 不太好

Alison

家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
We’ve stayed here a few times and it’s convenient, great room size. Love the happy hour and breakfast. This stay, we were woken up at 5am (twice) by the smoke alarms blaring in the room. My husband went down to the front desk and the gentlemen, very rudely said “yea, this has been happening all week”! First off, get the system fixed and don’t put us in the blocks of rooms where the smoke alarms have been malfunctioning. So annoyed.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月20日回覆
While we always hope to provide all of our visitors with exceptional hospitality, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. It's disappointing to know that the fire alarm system that is part of our extensive safety protocol caused you frustration. We have confirmed that it is working properly, and won't be sounding unless there is a true emergency. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. Please allow us another chance to restore your trust in us.

10/10 有夠讚

Adriana

家庭旅遊
Clean property and professional staff
於 2024 年 2 月住了 2 晚
Hotelmgmt 於 2024年2月20日回覆
Adriana, we can't ask for better feedback! Thank you for choosing the Quality Suites Downtown San Luis Obispo for your recent stay. Hopefully, your adventures will bring you back soon!

10/10 有夠讚

Susan

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月21日回覆
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Susan.

8/10 不錯哦

Steven

團體旅遊, 家庭旅遊
喜歡:設施服務和住宿環境和硬體
Fire alarm went off a few times at 6 am in the morning and found a dirty sock by the bed on arrival. Heat wasn’t fully working, but clean and friendly staff with free happy hour beer and nice lobby and pool gym area with barbecue area with meals all under $10.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月12日回覆
While we regret that a few aspects of your stay fell short of the excellence for which we strive, Steven, it’s wonderful to hear that our spotless accommodations, caring team, and excellent amenities impressed you! Thank you for your high rating for the Quality Suites Downtown San Luis Obispo. Please think of us when your travels bring you back to our area!

10/10 有夠讚

eric

於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年3月20日回覆
Eric, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 有夠讚

fletcher

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
It has everything you need: good, cooked-to-order breakfasts (free); evening drinks and light meal (free); workout room, laundry facilities, and other amenities; friendly, professional staff; comfortable rooms; good shower.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年2月6日回覆
At the Quality Suites Downtown San Luis Obispo we aim to please, Fletcher, and your wonderful feedback means the world to us! Thank you for taking a moment to mention our delicious dining, unbeatable amenities, beautiful accommodations, and excellent service. Please think of us when planning your next getaway!

10/10 有夠讚

James

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月24日回覆
James, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again.

10/10 有夠讚

Anjanette,HAYWARD

於 2024 年 1 月住了 3 晚
Hotelmgmt 於 2024年1月20日回覆
Thank you for taking a moment to leave us this five-star rating, Anjanette. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 有夠讚

Marie

情侶出遊
喜歡:整潔度、員工素質和設施服務
They are in the process of upgrading the rooms so many are under construction. Construction crew was very courteous and hotel staff fantastic. Place is clean and free breakfast better than many restaurants. Housekeeping does a great job of cleaning.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月22日回覆
Marie, it was a pleasure hosting your recent visit to SLO! Thank you for your wonderful comments about our exciting upgrades. Our goal is for our renovations to have minimal impact on our guests and we'll be sure to share your praise with the rest of the team. Please visit us again soon so you can enjoy our fresh new look at the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Victor

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月16日回覆
Your perfect rating means a lot to us, Victor! Thank you and we hope to see you back soon.

8/10 不錯哦

Don

喜歡:員工素質
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月16日回覆
Thank you for taking a moment to leave us with your positive score, Don. Hurry back!

10/10 有夠讚

Joe

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月16日回覆
Thank you, Joe, and we can’t wait to welcome you back again for another five-star stay!

10/10 有夠讚

Mary

喜歡:整潔度、住宿環境和硬體和客房舒適度
San Luis Obispo
Always clean, excellent service and wonderful breakfast!
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月18日回覆
At the Quality Suites Downtown San Luis Obispo, cleanliness is very important to us, Mary, and we're so glad you noticed! Thank you for your excellent review and kind praise. We can't wait to welcome you back again soon!

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月16日回覆
John, thank you for honoring us with a perfect score! We're excited for the opportunity to welcome you back soon.

10/10 有夠讚

Tariq

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Baba
Very cool hotel
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月18日回覆
We appreciate your kind review, Tariq! Thanks so much for choosing the Quality Suites Downtown San Luis Obispo for your recent visit. We hope to welcome you back soon!

10/10 有夠讚

Anne

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and walkable to downtown
Delightful stay. Breakfast was surprisingly delicious. Quiet and spacious.
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月16日回覆
Thank you for your wonderful comments, Anne! It's terrific to know that our excellent breakfast and relaxing environment surpassed your expectations. We'd love the chance to welcome you back soon to the Quality Suites Downtown San Luis Obispo!

10/10 有夠讚

Emilian

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月31日回覆
Knowing you had a wonderful stay is truly gratifying! Thank you, Emilian, and we eagerly await your next visit.