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麗笙加州聖荷西國際機場鄉村套房飯店的評分

3 out of 5
麗笙加州聖荷西國際機場鄉村套房飯店
1350 N 4th St, San Jose, CA

評論

8.6

有夠讚

10 分，有夠讚；1008 則評論中有 515 則" "
8 分，不錯哦；1008 則評論中有 329 則" "
6 分，一般般；1008 則評論中有 97 則" "
4 分，不太好；1008 則評論中有 36 則" "
2 分，很糟糕；1008 則評論中有 31 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Shingo

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
GMO/FOM 於 2023年8月24日回覆
Thank you for you Feedback

2/10 很糟糕

Zhiting

於 2023 年 5 月住了 1 晚
Pete 於 2023年6月21日回覆
I am sorry that our hotel did not meet your expectations

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
於 2019 年 3 月住了 2 晚
WP 於 2019年5月1日回覆
Dear Guest, Thank you for your feedback and for taking the time to write about your experience.

6/10 一般般

Neil

家庭旅遊
Two rooms were reserved ..one for handicap that was excellent ..ours was one king bed and the bed was pushed very tightly to air conditioned unit, we requested to be moved and were given a room right across the staff laundry room (noisy) and no fridge or microwave unlike the 1st room provided.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jenny

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月28日回覆
Miss Jenny thank you for your Feedback we are glad that you enjoy you stay with us hope to see you back again.

6/10 一般般

Cari

喜歡：整潔度、員工素質和設施服務
The property was in an area that appeared to be a mix of old industrial and decaying neighborhood broken up by the looming freeways nearby.
於 2024 年 4 月住了 2 晚
GMO/FOM 於 2024年4月25日回覆
Good morning Miss Cari thank you for your Feedback. have a great day.

10/10 有夠讚

Gang

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
GMO/FOM 於 2024年4月24日回覆
Good morning and hope to see you back again.

8/10 不錯哦

Marisol

喜歡：整潔度、員工素質和住宿環境和硬體
It was super quiet
於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月21日回覆
Thank you for your Feedback have a great day.

10/10 有夠讚

LENA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was quiet and clean and the staff was friendly and helpful. The breakfast and hot tub were great too.
於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月20日回覆
Good morning Mr. or Mrs. Lena Thank you for your Feedback have a great day hope to see you back again.

2/10 很糟糕

bertha

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is dirty, carpet smelled, looks like it has never been vacuumed including the hallways. I had a sleepless night due to allergies from the dust. I wish I would have walked right out when I arrived, since I paid for a night and didn’t get any sleep. Now, I’m waiting for my refund for the night I didn’t not stay. To make things right I would request the full refund.
於 2024 年 3 月住了 2 晚
GMO/FOM 於 2024年4月18日回覆
Good afternoon Mrs. Estrada Bwe apologize for any inconvenience during your visit but there it's no refund for this stay.

10/10 有夠讚

Sherry

喜歡：整潔度、員工素質和住宿環境和硬體
The staff was very sweet and personable. Appreciated the checkin conversation and early, early checkout with a live person.
於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月17日回覆
Mrs. Sherrythank you for your feedback

10/10 有夠讚

Guadalupe

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent!! Breakfast soo good! Very Clean!
於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月17日回覆
Thank you for your Feedback hope to see you back again.

10/10 有夠讚

Wai Shan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ok
於 2024 年 3 月住了 1 晚
GMO/FOM 於 2024年4月13日回覆
Good morning Mr. or Mrs. Wai.Thank you for your feedback have a great day.

10/10 有夠讚

Rogelio

於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月28日回覆
Good morning Mr. Rogelio.Thank you for your feedback have a great day and hope to see you again.

8/10 不錯哦

Trang

於 2024 年 4 月住了 2 晚
GMO/FOM 於 2024年4月27日回覆
Good morning thank you for your Feedback have a great day.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location for the airport and basic shopping. The room was spacious and clean. Beds were comfortable with choices of pillows. Sink is in with the toilet and shower. Permanent night light in the bathroom was nice. You can hear the people above you as if you were in a house. That wasn’t terrible but I noticed it. Breakfast had good variety and was fresh. Staff was really nice. The property itself felt very safe. The surrounding area is not a place I would walk around after dark but that wouldn’t keep me from staying here again.
於 2024 年 4 月住了 2 晚
GMO/FOM 於 2024年4月5日回覆
Good morning Mrs. Jennifer thank you for your Feedback we are glad that you had a nice stay with us have a great weekend.

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is very clean. A few light fixtures outside and in the exercise room had flashing lights.
於 2024 年 4 月住了 1 晚
GMO/FOM 於 2024年4月3日回覆
Good morning Mrs. Susan thank you for your Feedback have a great day hope to see you back again.

10/10 有夠讚

JUN HONG

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice clean quiet stay
於 2024 年 3 月住了 5 晚
GMO/FOM 於 2024年3月22日回覆
Good morning Mr. HongThank you for your Feedback have a great day.

4/10 不太好

Abrahan

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
GMO/FOM 於 2024年3月20日回覆
Good morning Mr. Abrahan.We are sorry for any inconvenience during your visit with us I waned to expressed our apologize for any issue regarding you stay have a great day.

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質和住宿環境和硬體
Everything good and friendly
於 2024 年 3 月住了 2 晚
GMO/FOM 於 2024年3月24日回覆
Good morning Miss Brenda thank you for your feedback hope you have a great day.

10/10 有夠讚

Keiko

商務旅客
喜歡：設施服務
including hot breakfast is very nice
於 2024 年 3 月住了 2 晚
GMO/FOM 於 2024年3月7日回覆
Mr. or Mrs. Keiko thank you for your Feedback and hope to see you back again

6/10 一般般

Michael

親子旅遊
喜歡：整潔度和員工素質
Just your average hotel, I wish they had more items in their shop. There isn’t many places near by and the smallest items like a lighter or energy drink took a $15 Uber to get to. Staff was the highlight honestly. Everyone was super nice and genuine.
於 2024 年 2 月住了 2 晚
GMO/FOM 於 2024年2月29日回覆
Good morning thank you for your feedback and we are sorry small quantity of items in our shop hops you have a great day and hope to see you again.

8/10 不錯哦

Lillian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was nice but they don't have long term parking. That made it very difficult for me as I had to make arrangements for parking thru a parking garage that the hotel delt with. Then having an extra expense
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月29日回覆
Good morning thank you for your feedback unfortunately we don't have the space to hold extra cars on our property that's why we don't have parking & flight service sorry again hope you have a great day.

4/10 不太好

Tonya

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
I switched rooms only for both bathtubs to not be working. Also hot tub was out of service and pool was freesing cold.
於 2024 年 2 月住了 2 晚
GMO/FOM 於 2024年2月29日回覆
Good morning and sorry for any inconvenience regarding this issue hope you have a great day.

6/10 一般般

BRANDI

於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年3月20日回覆
Good morning Mr. or Mrs. Brandi Thank you for you Feedback have a great day. and hope to see you back again.

10/10 有夠讚

Loukas，San francisco

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff was very helpful!
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月29日回覆
Thank you for your Feedback hope to see you again.

6/10 一般般

Natalie

喜歡：員工素質
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月22日回覆
Good morning Miss Natalie thank you for your Feedback hope you have a great day.

8/10 不錯哦

AdRiana，Fresno

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My experience at this hotel was almost perfect. I loved the cleanliness of the hotel, the room had everything I needed, the continental breakfast even though they serve it super early (6:30-8:30), for those on vacations is not very convenient, but the only thing I had to mention is about the the housekeeper I’m not sure exactly what time it happened but it was approximately at 9:30-10 am. Husband and I were in bed when the housekeeper quickly knocked on our door and opened it. My husband and I almost hard a heart attack for being woken up that way.. We told her we were not leaving yet. She left but she literally came back around a half hour later and did the same thing, knocked and opened the door. Again, we screamed we were still there and we had to jump out of bed and locked the door. This lady returned a 3rd time and did the same with the difference she couldn’t open the door this time because it was locked. It was very frustrating. Check out time was at noon and there is this lady trying to clean the room hours early almost kicking us out of it. Check in at 3 pm, plenty of time to clean the room after the customer leaves. Maybe something admin should address.
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月21日回覆
Good Morning Mrs. Riana we are sorry for the inconvenience regarding the housekeeper and we assure you we are working with housekeeper personnel and this wont be happen again have a great day.

10/10 有夠讚

Steve

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the property was close to the airport and the bed was very comfortable
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月15日回覆
Good afternoon Mr. Steve thank you for your Feedback hope to see you back again

6/10 一般般

Jennifer R.

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The evening I arrived, I noticed my tub drain did not work. The plug wouldn't stay down so I couldn't fill my tub. I asked for a different room, got a new room but no help moving my stuff. Then I had problems with the sink. I soaked my swimsuit in it, but then couldn't get the plug open. It was jammed. The woman at the front desk at night was bordering on rude a couple times. Also, no extra blankets in the closet!! Not a pleasant stay.
於 2024 年 2 月住了 2 晚
GMO/FOM 於 2024年2月14日回覆
Good morning Miss Jennifer we are sorry for any issues o with room and thank you for let us know about the service from our night staff one again we apologize for any issues have a great day.

10/10 有夠讚

Mirna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They have free gated parking and delicious breakfast. They also have mini market in lobby. Best place to stay in SJ by far!!
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月10日回覆
Miss Mirna thank you for your Feedback have a great day hope to see you again.

10/10 有夠讚

Samson

Nice and clean
於 2024 年 2 月住了 2 晚
GMO/FOM 於 2024年2月7日回覆
Thank you for your Feedback hope to see you again.

10/10 有夠讚

Ilene

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a very pleasant stay. It had nice breakfast. I appreciated the airport shuttle and Pablo, the nice driver.
於 2024 年 2 月住了 1 晚
GMO/FOM 於 2024年2月7日回覆
Thank you for your comments have a great day.

10/10 有夠讚

WEN YAN

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place is clean and well managed.
於 2024 年 1 月住了 3 晚
GMO/FOM 於 2024年2月2日回覆
Thank you for your Feedback have a great day.

2/10 很糟糕

german

於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年3月24日回覆
Mr. German we apologize for any incident or any issues during your visit with us hope you have a great day. sincerely GMO/FOM

10/10 有夠讚

Marlen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年1月31日回覆
Thank you for comments and hope to see you again.

8/10 不錯哦

Bryan

喜歡：員工素質
The hotel is a little old but was nice, room was cozy, bed was very comfy! NOTHING to do in the nearby area and a little sketchy but it was a quick walk to the light rail at least.
於 2024 年 1 月住了 4 晚
GMO/FOM 於 2024年1月31日回覆
Mr. Bryan thank you for your Feedback hope to see you again.

10/10 有夠讚

Junichi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 9 晚
GMO/FOM 於 2024年1月31日回覆
Good morning thank you for your visit with us we are glad that you enjoy your stay in our property.

8/10 不錯哦

eddie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
GMO/FOM 於 2024年1月31日回覆
Thank you for your Feedback have a great day.

8/10 不錯哦

Nathan

於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年3月20日回覆
Good morningThank you for you Feedback have a great day. and hope to see you back again.

6/10 一般般

Rosa

家庭旅遊
喜歡：設施服務和住宿環境和硬體
不喜歡：員工素質
I only had one channel on the TV. I let front desk know about it three times, and I was told someone would look at it in the morning. One staff member tried switching the remote but it didn’t work. I was only getting power function as well as volume. Also the only channel I was getting was in Spanish so that didn’t help. I tried to get some sort of credit for the stay or at least a future stay which didn’t happen.
於 2024 年 1 月住了 2 晚
GMO/FOM 於 2024年1月27日回覆
Good morning Mr or Mrs Rosa we apologize for the inconvenience about the TV and thank you for your visit with us.

10/10 有夠讚

Kelli，ASHLAND

商務旅客
Front desk staff was kind and helpful.
於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年1月25日回覆
Thank you for your Feedback hope to see you again.

8/10 不錯哦

Timothy

喜歡：整潔度和住宿環境和硬體
Check-in was easy. Room comfortable. Easy access. Breakfast was decent. Maid service left room door ajar once after cleaning.
於 2024 年 1 月住了 2 晚
GMO/FOM 於 2024年1月25日回覆
Mr Timothy thank you for your Feedback we are sorry for the iinconvenient with the door.

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年1月25日回覆
Thank you for your Feedback have a nice day.

10/10 有夠讚

nilda

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and staff was very friendly and accommodating.
於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年1月24日回覆
Thank you for your Feedback we are glad that you enjoyed your visit with us.

6/10 一般般

Richard

家庭旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
Didn’t like it. Definitely does not deserve an 8.8 rating
於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年1月25日回覆
We are sorry for the inconvenience .

10/10 有夠讚

SANGBUM

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
GMO/FOM 於 2024年1月24日回覆
Thank you for your Feedback hope to see you back again

8/10 不錯哦

Kristine

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property seemed to be older, although it seems some updates are being made.
於 2024 年 1 月住了 3 晚
GMO/FOM 於 2024年1月19日回覆
Thank you for your Feedback have a great day .

4/10 不太好

Andrea

情侶出遊
不喜歡：員工素質和住宿環境和硬體
I actually changed my reservation from another property to this one because I thought it looked nicer for my budget. I was met with disappointment after disappointment here. I desperately wanted to take a bath and the bathtub plug didn’t work… not that it mattered because the shower water was barely warm when turned all the way up. I desperately wanted a bath. On the second day, I got a text message from the property asking how my stay was going and I responded letting them know about the bathroom issues and asking them if someone could go into our room to fix. I received a text back saying “someone from the front desk will be in touch with you shortly.” Never heard from someone at the front desk and the bath water or tub plug issued were not fixed. When I reported it to the front desk manager the next morning upon check-out, he said the hot water heater is on the opposite side of the building so when the weather is cold it takes longer for the shower water to heat up. Huh? I told him the water wasn’t hot at night either when I tried to take a bath, but the sink water was scalding hot so his answer made no sense. He said I should have contacted the front desk with my issues despite the text I got that someone from the front desk would be calling me… I told him they shouldn’t be sending those text messages then if they’re not true. Also breakfast here on the weekends starts at 7:30am which is very late and not in line with industry standards. It should be 7am at the latest.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Carissa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
San Jose stay
Visit same hotel second time. It never fails. Love this place. Stay was amazing breakfast amazing. Love can’t wait come back. Was here for a 49er game.
於 2024 年 1 月住了 2 晚
GMO/FOM 於 2024年1月18日回覆
Miss Clarissa thank you for your feedback hope to see you again.