The staff is not coordinated. They weren't clear on what fees would be charged, or how much said fees would be. $30 for grabbing 3 bottles of water from the minibar?
I booked outright from Expedia, but got no specifics from the staff when it came to fees associated with early check in, vallet, or the incidental deposit.
That said, the room was nice, and the overall experience of the stay was superb. However, the staff the billing, the FEES… that leaves a terrible taste in my mouth as I’m sure it would for anyone else based off of principle.
Do better.