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Hotel Contessa的評分

4 out of 5
Hotel Contessa
306 W Market Street, San Antonio, TX

評論

8.8

有夠讚

10 分，有夠讚；2726 則評論中有 1824 則" "
8 分，不錯哦；2726 則評論中有 460 則" "
6 分，一般般；2726 則評論中有 213 則" "
4 分，不太好；2726 則評論中有 121 則" "
2 分，很糟糕；2726 則評論中有 108 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Ziying

喜歡：整潔度、員工素質和住宿環境和硬體
good
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Nikki，Bluffton

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was amazing until check out when there were daily hidden amenity fees. They were so friendly and nice. Room was clean and comfortable. Perfect room temp with adjustable thermostat. Lots of space in hotel to explore and sit in the lobby.
於 2024 年 5 月住了 4 晚

4/10 不太好

Arminda Veronica

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Chris at the front desk was very nice and helpful. The hotel was very dirty specially the bathrooms and the entry area I definitely Di not recommend this hotel at all. The toilets are disgusting and showers too
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Denise

喜歡：整潔度、員工素質和住宿環境和硬體
The staff are all so friendly and always pleasant. And the friday night welcome with mariachis was awesome!
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Yvette

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was amazing! The room to the staff. I would love to say here again.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Eileen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Brandon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Will return staff was great and room was extremely clean and comfortable.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Margaret

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Huge rooms and comfortable beds!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Juan Carlos

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was great! The valley guys were so helpful and polite, as well as the receptionist guy! I wish the restroom and carpet in the room felt cleaner.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Cliffielda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Located Downtown and off of Riverwalk. It's convenient and close to shops and restaurants. I had a wonderful stay.
於 2024 年 5 月住了 6 晚

8/10 不錯哦

mark

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very good location. Some staff good reception staff very bad Concierge great. Valet great Breakfast excellent and good value Laundry very expensive Our bedside table was dirty on arrival and not used by us and still dirty when we left Room was excellent and spacious
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Craig，Atlanta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay except that the music was deplorable.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Dylan James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay. Clean place and staff was friendly.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Virginia Ann

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We went for fiesta week and the opportunities for entertainment were wonderful and services available. We utilize them all. my daughter were on a mother-daughter trip. I would definitely stay at the Hotel Contessa again
於 2024 年 4 月住了 8 晚

10/10 有夠讚

Leticia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very polite and accommodating, even going above my expectations!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Kruz

喜歡：整潔度、員工素質和住宿環境和硬體
It was very unique and felt luxurious
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Savannah

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Situated on a quieter section of the river walk, not sure it’s worth the up charge for river walk view. We could only see trees and small bit of water. It is right next to the Briscoe art museum. Easy walk from back of hotel to the busier restaurants. Fiume pizzeria or Prost Stein Haus are 5 minutes. Ambler bar is solid but taste your drink before you walk off. Valet is $49 a night with in and out access. Overall facilities and ambience are excellent and feel luxurious. Live music at the bar every night of our stay Thurs-Sun

10/10 有夠讚

Magnolia

喜歡：整潔度、員工素質和住宿環境和硬體
Restaurant was understaffed and the food was below average. Staff was attentive and courteous.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Miguel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ok
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tom

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Heather

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff here were exceptional and very attended to our needs. My husband blacked out on the Riverwalk outside the hotel and before I could get down to him from the room, the EMTs were already there. The staff made us feel very important and were very attentive to our needs after his accident. I will definitely stay here anytime I’m in San Antonio.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Sten

情侶出遊
喜歡：整潔度和住宿環境和硬體
We had no hot water for several hours and received different explanations from the staff. It did get fixed overnight but we could not take a shower and get ready for a concert we were in town for. Front Desk staff was not willing to extend checkout from 11am to Noon and was supposed to comp valet fee.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Elie

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was 5 stars out of 5 stars
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Duarte

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved staying here !
於 2024 年 5 月住了 1 晚

4/10 不太好

Craig

情侶出遊
Bathroom had mold in grout, silicone around tub. Shower looked like it had black mold across the top
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Elisabeth

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Comfortable, and excellent service
於 2024 年 5 月住了 1 晚

10/10 有夠讚

jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful area, well cared for on the riverwalk. Saturday was very busy! We loved walking the riverwalk and seeing all the flowers and vegetation! Hotel was very nice and all employees very kind!
於 2024 年 5 月住了 5 晚

2/10 很糟糕

Roel

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We check in on Friday went out to shop came back to get ready for the concert we were there for.. when we where gonna shower there was no water in both rooms that we had gottten.. so we went downstairs to talk to manager said there was noting they could do there had the engineers working on it.. the other guy at front desk mention this had been a problem since last weeek so I asked why are you even open and why aren’t you telling us before checking in! We order room service the food was gross and cold! The to list was super dirty, there was hair in the shower, dust on nightstand next to bed… I would never stay here again!
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Vanessa

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和設施服務
Had a horrible experience for the first time here. Upon check in, no water. I had a concert to attend and had driven 8 hours to check in and get ready. Decided to order room service while I get dressed and food was horrible and cold. Tasted pretty dated and fries were gross! The worst part is management basically said “yes we’re aware and are working on it, too bad- wait” go back to your room and figure it out basically. Their empathetic skills were severely lacking. I won’t stay here anymore. Solely because of the way they handled the issues and their dreadful customer care. .
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ivan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great check in, fast Eddie the bell boy is awesome!!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Peggy，Berlin Center

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

2/10 很糟糕

Karson

不喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Angie

喜歡：整潔度、員工素質和住宿環境和硬體
Amazing service and accommodations!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Brissa，San Antonio

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy cómodo sus habitaciones son muy amplias, es muy fácil caminar en el centro cuando te hospedasen este Hotel el servicio del restaurant también es muy bueno
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Ilya，San Diego

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
An outstanding hotel.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

elia

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

jeffrey E

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean hospital, helpful, curious
於 2024 年 4 月住了 7 晚

10/10 有夠讚

Jenna，Dallas

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel Contessa was perfect for our family! This hotel is conveniently located near everything you’d want to do along the riverwalk and in downtown San Antonio. The pool was quiet and never busy. My husband enjoyed the fitness center which had great equipment and was also never busy. The suite set up was great for our family of four and even though our room overlooked the riverwalk it was so quiet.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Jessica，Cypress

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very awesome experience
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Taylor

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Xavier H.

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet, clean, & family friendly. Very spacious rooms, on-site restaurant & within the river walk but a good walk from the market square. Will stay again!
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Pranvera

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was loud. Food in the restaurant was terrible. Recent renovation will never be maintained if it is not kept nice.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Patricia，Coon Rapids

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel! The rooms with the separate living space was great to have, the decor was very modern yet inviting, and the service was great as well! No complaints except the shower was lower so I feel like a tall person might have a hard time. Would definitely recommend and would use the hotel again!
於 2024 年 4 月住了 3 晚

6/10 一般般

Judith

情侶出遊
喜歡：整潔度和住宿環境和硬體
Upset that when we walked in our room , there was a big stain on the carpet . They took off one night of valet parking . Called for room service the next day , 1 hr wait for breakfast . I was told she was alone sorry . For these 2 reasons and over 300.00 a night I would stay at a different hotel.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Diana

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay during Fiesta. From Mariachis to different events, this hotel makes it very enjoyable.
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Holly

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super sweet and great service and location
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay, nice staff and property.
於 2024 年 4 月住了 2 晚