Ihr Team vom Wyndham Grand Salzburg Conference 於 2024年5月20日回覆
尊敬的宾客,您好!感谢您对我们酒店的信赖与选择!我们很高兴知道您对提前入住感到满意,并对房间的宽敔尺寸感到惊喜。客房的整洁状况以及我们员工友好的服务也得到了您的认可,这对我们来说意义非凡。我们在维护酒店的清洁和提供高质量服务方面不遗余力,力求为每一位宾客带来难忘的住宿体验。期待您的再次光临,我们将竭诚为您服务 !Ihr Team vom Wyndham Grand Salzburg Conference Centre
10/10 有夠讚
HSIU-CHUAN
家庭旅遊
2023年7月21日
喜歡:整潔度、員工素質和住宿環境和硬體
酒店服務人員非常樂於助人
酒店的浴室太小了
HSIU-CHUAN
於 2023 年 7 月住了 2 晚
Ihr Team vom Wyndham Grand Salzburg Conference Cen 於 2023年7月24日回覆
亲爱的宾客您好!感谢您的信任和选择!我們很高興聽到您對酒店服務人員的讚美,他們一直致力於為客人提供卓越的服務。然而,我們為您在浴室大小方面的不滿表示遺憾。我們的酒店提供不同類型的客房,每種客房的面積和設施都有所不同。若您下次入住時有特殊需求,歡迎提前告知我們,我們將竭力為您安排更適合您需求的房型!祝您生活愉快!一切顺心!Ihr Team vom Wyndham Grand Salzburg Conference Centre
Dear yuchih,Thank you for your application. I would like to take this opportunity to thank you very much for your visit to the Wyndham Grand Salzburg Conference Center and I hope you had a pleasant journey home. We would be very happy to welcome you again soon in Salzburg. Kind regards, Roland Mittermair, General Manager
2/10 很糟糕
真實旅客
家庭旅遊
2020年1月28日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 1 月住了 1 晚
Roland Mittermair, Genreal Manager 於 2020年2月2日回覆
Sehr geehrter Gast,
es tut uns leid, dass wir Sie nicht vollkommen überzeugen konnten. Schade, dass Sie sich mit Ihrem Anliegen nicht direkt vor Ort an unser Personal gewandt haben. Diese hätten Ihnen sicherlich sofort helfen können. Trotzdem bedanken wir uns für Ihre Bewertung. Mit freundlichen Grüßen, Roland Mittermair, Genreal Manager
Dear guest, thank you very much for taking the time to share your feedback with us. We are delighted about your satistfaction with our hotel. Best regards, Roland Mittermair, General Manager
8/10 不錯哦
YISHAN
2019年11月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CP值很高的飯店,房間又大又舒適
YISHAN
於 2019 年 11 月住了 1 晚
D. Leopold 於 2019年11月26日回覆
Dear Yishan, thank you very much for your review. It is great to read, that you liked your stay and eloyed your time in Salzburg. It would be nice to welcome you again soon. Best regards, D. Leopold
Dear Wang, thank you very much for taking the time to share your experience with us. I am sorry that we did not meet your expectations with the cleanliness of the cups. It is a pity that you did not mentuion your concern during your stay towards our staff. I am sure, they could have help you directly. Best regards, cDear guest, thank you very much for taking the time to share your experience with us. We are delighted that you felt so comfortable in our hotel and that you were satisfied with the service we deliver. We hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
10/10 有夠讚
真實旅客
2019年8月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended.
Excellent location, and good service, especially I was allowed to leave my luggage overnight after check out. It was very convenient for me taking a train leave Salzburg in next day.
真實旅客
於 2019 年 8 月住了 1 晚
Roland Mittermair, General Manager 於 2019年8月21日回覆
Dear guest, thank you very much for taking the time to share your experience with us. We are delighted that you felt so comfortable and that you were so satisfied with the service we deliver. We hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
Dear guest, thank you very much for sharing your feedback with us. Best regarids, Roland Mittermair, General Manager
10/10 有夠讚
真實旅客
2019年7月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 6 月住了 4 晚
Roland Mittermair, General Manager 於 2019年7月6日回覆
Dear guest, we are delighted that you felt so comfortable in our hotel. Thank you very much for staying with us. We hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
8/10 不錯哦
Mika
2019年6月19日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Generally good, but poor service
Good location, with 5 mins walk from central station. Nice facilities with swimming pool and gym. The receptionists are nice and helpful. However, there are no teabags and coffee provided at the snacks bar. We have called the reception twice and waiting for 3 hours until we went to the reception in person on the way out. We told our situation to the receptionist and his face is a bit shocked. We thought it is the matter of the housekeeping staff, as she is not willing to give us some more, and seems that the receptionists should have contacted the housekeeping team. And the tray for teabags and coffee was dusty. We asked the housekeeping staff to clean it a bit, and she said she has cleaned it yesterday. Shouldn't you clean it before our check-in? Actually, everything is fine except this little incident.loc
Mika
於 2019 年 6 月住了 1 晚
Roland Mittermair, General Manager 於 2019年6月25日回覆
Dear Mika,
thank you very much for sharing your feedback with us. We are delighted about your satisfaction with our receptionists. Thank you very much for the compliment. I am sorry about your stated situation with the teabags. Thank you very much for the notice.
We hope to welcome you back in future. Best regards, Roland Mittermair, General Manager
8/10 不錯哦
真實旅客
2019年6月9日
真實旅客
於 2019 年 6 月住了 2 晚
Roland Mittermair, District Manager South 於 2019年6月10日回覆
Dear guest, thank you for staying at our hotel. We are delighted about your satisfaction with our hotel and we hope to welcome you back soon. Kind regards, Roland Mittermair, District Manager South
4/10 不太好
Yen
2019年1月15日
不喜歡:員工素質
The staff was very impolite during my check-in. as I only show that the apps regarding the checkin reference. However, this holel did not accept it and request the hard copy of the booking reference. However, he provided the incorrect Email address and blamed me that I made them trouble.. It's a 4 stars hotel and made me very disappointed.
Yen
於 2018 年 12 月住了 4 晚
Roland Mittermair, District Manager South 於 2019年1月18日回覆
Dear Yen,
I am sorry that you were not satisfied with the check in proceadure and that you did not enjoy your stay at our hotel. I will have a talk with our front office manager about your stated situation in order to understand what may happened. Thank you very much for taking the time to share your experience with us. Kind regards, Roland Mittermair, District Manager South
4/10 不太好
Chung Kang
2019年1月8日
不喜歡:整潔度
與照片有一些落差
還算ok的商務飯店,不過,與照片有一些落差
Chung Kang
於 2018 年 12 月住了 3 晚
Roland Mittermair, District Manager South 於 2019年1月17日回覆
Dear Mr. Chung Kang,
I would like to thank you for taking the time to share your experience with us. I am sorry that we could not fully meet your expectations. Kind regards, Roland Mittermair, District Manager South
10/10 有夠讚
YY
2018年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommend to others!
Cozy hotel at convenient location and nice staffs!
YY
於 2018 年 12 月住了 2 晚
Roland Mittermair, District Manager South 於 2018年12月30日回覆
Dear guest, we are more than happy that you would recommend our hotel to others and that you enjoyed the service we deliver. We hope to welcome you soon. Kind regards, Roland Mittermair, District Manager South
Roland Mittermair, District Manager South 於 2018年10月24日回覆
Dear Mr. Hui Ting,
Thank you very much for thaking the time and to post your review. We are happy that you are satisfied with all the facilities we offer. It would be nice to welcome you back in future. Best regards, Roland Mittermair, District Manager South
8/10 不錯哦
真實旅客
2018年8月27日
離車站近 現代裝潢
離車站步行可到的距離 客房是現代裝潢 中規中矩的飯店
真實旅客
於 2018 年 8 月住了 2 晚
cr 於 2018年8月28日回覆
Dear guest, many thanks for your positive rating! We are happy to see that you enjoyed your stay with us and we hope that we may welcome you again soon! Kind regards, Christina Rauter, PA to General Manager
10/10 有夠讚
Gloria
2018年6月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near Salzburg hbf, center train station. Comfortable bed. However, Swinging pool is too small and bad changing room and shower equipment for it.
Gloria
於 2018 年 6 月住了 2 晚
CR 於 2018年6月28日回覆
Dear Gloria, thank you very much for your constructive feedback. We are very sorry to see that you didn't like our pool facility, as we are very happy to be the only ones in the city who actually have got an indoor pool. However we hope that you felt comfortable during your stay and that we may welcome you again in the future! Kind regards, Christina Rauter, PA to General Manager
10/10 有夠讚
Chia Cheng
2017年12月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chia Cheng
於 2017 年 12 月住了 2 晚
Roland Mittermair 於 2017年12月30日回覆
Dear Chia Cheng, thank you very much for the very positive rating! We're happy to see that you enjoyed your stay with us and I hope we may welcome you again in the future! Kind regards, Christina Rauter, PA to General Manager
8/10 不錯哦
Kit Man
2017年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Kit Man
於 2017 年 10 月住了 2 晚
Roland Mittermair 於 2017年10月30日回覆
Dear Kit Man,
thank you very much for your positive rating! I'm happy to see that you enjoyed your stay with us and I hope we may welcome you again in the future!
Kind regards
Christina Rauter
PA to General Manager
8/10 不錯哦
真實旅客
2017年10月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2017 年 10 月住了 1 晚
Roland Mittermair 於 2017年10月30日回覆
Dear traveller,
thank you very much for your positive rating! I'm happy to see that you enjoyed your stay with us and I hope we may welcome you again in the future!
Kind regards
Christina Rauter
PA to General Manager
Dear traveller,
thank you very much for taking the time to share your experience with us! It's very valuable to receive the feedback of our guests so we can imporve our service even more for the future!
I hope we may welcome you again at our hotel!
Kind regards
Christina Rauter
PA to General Manager
Dear Man Kit,
thank you very much for sharing your experience about your last stay with us! I am very sorry that we haven't been able to meet your expectations. We will check out all mentioned points and find solutions wherever possible! We'd be happy if you change your mind and consider us again next time to show you that the described situation is not according to our usual standard.
Kind regards
Christina Rauter
PA to General Manager
8/10 不錯哦
Estella
2017年7月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離火車站很近,房間很大
Estella
於 2017 年 6 月住了 2 晚
Roland Mittermair 於 2017年7月27日回覆
Dear Estella,
thanks a lot for your positive rating! I am very happy to see that you enjoyed your stay with us! Hopefully we may welcome you again in the future!
Kind regards
Christina Rauter
PA to General Manager
10/10 有夠讚
Chun Pong
2017年6月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chun Pong
於 2017 年 6 月住了 1 晚
Roland Mittermair 於 2017年6月30日回覆
Dear Chun Pong,
many thanks for your positive feedback! I'm happy to see that you enjoyed your stay with us and I hope we may welcome you again soon!
Kind regards
Roland Mittermair
General Manager
8/10 不錯哦
Chun Long
2017年6月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to Hbf, very clean and comfortable.
Chun Long
於 2017 年 5 月住了 3 晚
Roland Mittermair 於 2017年6月16日回覆
Dear Chun,
many thanks for your positive feedback! I'm looking forward to your next visit with us!
Kind regards
Roland Mittermair
General Manager
10/10 有夠讚
真實旅客
2017年5月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
Roland Mittermair 於 2017年5月16日回覆
Dear Traveler,
many thanks for this very positive rating! I am happy to see that you felt comfortable during your stay and hope we may welcome you again in the future!
Kind regards
Roland Mittermair
General Manager
8/10 不錯哦
真實旅客
2017年4月6日
喜歡:整潔度、住宿環境和硬體和客房舒適度
健身房、泳池、桑拿不錯
真實旅客
Roland Mittermair 於 2017年4月10日回覆
Dear Traveler,
thanks a lot for taking the time to rate us online. It's nice to see that you enjoyed your stay with us. I hope we may welcome you again soon!
Kind regards
Roland Mittermair
General Manager
Dear Hsiao-Fan,
many thanks for the very good feedback! I'm delighted to see that you enjoyed your stay with us and I hope you will visit us again in the future!
Kind regards
Roland Mittermair
General Manager
6/10 一般般
Dennis,C
2016年10月31日
喜歡:客房舒適度
Near train station with nice space room
Interior design can tell the age but provide a good space room to make you feel comfort.
Dennis
Roland Mittermair 於 2016年11月9日回覆
Dear Dennis,
many thanks for your nice feedback! I'm delighted to inform you that our renovation works have started already and we've been able to finish already 2 floors. I hope you will visit us again soon so you can see our new, modern and well designed room types.
Kind regards
Roland Mittermair
General Manager
8/10 不錯哦
Gary,Melbourne
2016年9月26日
喜歡:員工素質
Good location, poor facility.
Hotel located close to Hauptbarnhof(Central train station). Very convinence location. However the facility inside need some update. My room is small and the cleaning job was pretty bad.
Gary
Roland Mittermair 於 2016年9月29日回覆
Dear Gary,
thank you for your constructive feedback! I'm happy that I can inform you that we started renovation works already. I hope you will visit us again so you can see our updated, very comfortable and modern rooms!
Kind regards
Roland Mittermair
General Manager
Dear Kins,
thank you for your rating! It's nice to hear that you did enjoy your stay with us and that you could take advantage of our location! I hope you will visit us again in the future!
Kind regards
Roland Mittermair
General Manager
Dear Kin San,
thank you for your constructive feedback! I am happy to hear that in general you did enjoy your stay with us. The comments you are giving regarding the shower will be forwarded to the concerned department heads immediately so a solution can be sorted out. I hope I may welcome you again here soon!
Kind regards
Roland Mittermair
General Manager
8/10 不錯哦
真實旅客
2016年7月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel near train station
nothing to complain. I got the decent price from Expedia at the peak time in Salzburg. The room is big for 2 people compare to other hotels in Salzburg. This hotel is also comparatively modern than other hotels in Salzburg. I would love to come back if the price is good.
真實旅客
Roland Mittermair, General Manager 於 2016年7月10日回覆
Dear Guest,
thank you for your nice feedback! I am happy that I can share this with my team as of course that is really motivating for all staff.
I hope I may welcome you again in the future!
Kind regards
Roland Mittermair
General Manager
8/10 不錯哦
MEI HA
2016年5月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MEI HA
Roland Mittermair 於 2016年5月31日回覆
Dear guest MEI HA,
thank you very much indeed for taking the time to write a review following your recent stay with us at the Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
10/10 有夠讚
真實旅客
2015年11月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location and comfortable
the room is large and the location is good.
真實旅客
Roland Mittermair 於 2015年11月28日回覆
Dear Traveler,
thank you very much for your latest review about your stay at Wyndham Grand Salzburg Conference Centre. I am glad that you were satisfied with your stay and we would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
Dear Traveller,
thank you very much for your latest review about your stay at Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
8/10 不錯哦
SUK MAN
2015年10月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SUK MAN
8/10 不錯哦
Kuanhua
2015年9月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kuanhua
8/10 不錯哦
真實旅客
2015年8月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Good location
真實旅客
Roland Mittermair 於 2015年8月27日回覆
Dear traveler,
thanks so much for sharing this review about the Wyndham Grand Salzburg Conference Centre. I am glad that our location was convenient for you. We would be more than happy to welcome you back soon whenever your travel plans lead you back to Salzburg.
I remain with my best regards from the city of Mozart
Roland Mittermair
General Manager
8/10 不錯哦
真實旅客
2015年8月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Great stay, really close to city center
真實旅客
Roland Mittermair 於 2015年8月27日回覆
Dear Traveler,
thank you very much indeed for taking the time to write a review following your recent stay with us at the Wyndham Grand Salzburg Conference Centre. I am glad to read that you had a good stay with us. We would be more than happy to welcome you back in the near future.
I remain with my best regards
Roland Mittermair
General Manager
8/10 不錯哦
真實旅客
2015年8月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to hbf station
Reasonable price
The pool is unexpectedly small
The hotel looks grand outside but was a bit disappointing inside
Not bad but expected more than that
真實旅客
Roland Mittermair 於 2015年10月27日回覆
Dear Traveler,
thank you very much for your latest review about your stay at Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
8/10 不錯哦
yaping,北京
2015年8月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
离火车站很近,但离老城有两公里多,不太方便
yaping
Roland Mittermair 於 2015年8月12日回覆
Dear yaping,
thank you very much for sharing with us and other travelers your latest experience at the Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back in the near future. In the meanwhile I remain
with my best regards
Roland Mittermair
General Manager
10/10 有夠讚
真實旅客
2015年6月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
10/10 有夠讚
Annie,HK
2015年6月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好,離火車站只3分鐘路程
附近有很多supermarke和餐馆,到市中心要行30分钟左右,其實也不遠,酒店的員工都很友善.
Annie
RM 於 2015年10月27日回覆
Dear Annie,
thank you very much for your latest review about your stay at Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
10/10 有夠讚
Charlie,Shanghai
2015年4月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性价比高
硬件和服务都很好,特价性价比更高
Charlie
Roland Mittermair 於 2015年10月27日回覆
Dear Charlie,
thank you very much for your latest review about your stay at Wyndham Grand Salzburg Conference Centre. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
Dear Jeffrey,
Thank you very much for your latest review about your stay at the Wyndham Grand Salzburg Conference Centre. I am glad that you were satisfied with the service of our staff and that our location worked out very well for you and your group of travelers. We would be delighted to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future.
I remain with my best regards
Roland Mittermair
General Manager
8/10 不錯哦
真實旅客
2014年8月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good
next to the main train station. good service.
真實旅客
Roland Mittermair 於 2014年8月21日回覆
Dear traveler,
thank you for your positive words about the Wyndham Grand Salzburg Conference Centre in your review. I am proud reading about our good service. We hope to welcome you back soon again.
With kind regards
Roland Mittermair
General Manager
8/10 不錯哦
真實旅客
2014年8月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通很方便
服務非常的好,願意讓我們提前寄放行李
真實旅客
Roland Mittermair 於 2014年8月20日回覆
Dear traveler,
thank you for your kind comments and I appreciate your compliments with regards to the excellent standard of service and that our central location was very convenient for you. I am delighted that you enjoyed your stay at the Wyndham Grand Salzburg Conference Centre and look forward to welcoming you back again soon.
Best regards,
Roland Mittermair
General Manager