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沙加緬度市中心溫德姆豪生飯店的評分

2.5 out of 5
沙加緬度市中心溫德姆豪生飯店
200 Jibboom St, Sacramento, CA

評論

6.6
10 分，有夠讚；1004 則評論中有 271 則" "
8 分，不錯哦；1004 則評論中有 241 則" "
6 分，一般般；1004 則評論中有 177 則" "
4 分，不太好；1004 則評論中有 140 則" "
2 分，很糟糕；1004 則評論中有 175 則" "

6.8/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

6.4/10

住宿環境和硬體

6.6/10

環保程度

評論

10/10 有夠讚

Andy

喜歡：住宿環境和硬體
Good
於 2024 年 2 月住了 1 晚
GK 於 2024年2月24日回覆
Hello Pablo, Thank you for choosing Howard Johnson at Sacramento downtown. We are glad to see you happy and look forward to serve you again.

4/10 不太好

Jianxiong

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The curtain is shorter than window, no power on outlet and adapter. Very bad breakfast experience, no plates, no cups and run out of food
於 2023 年 9 月住了 1 晚
GM 於 2023年9月21日回覆
Hello Jianxiong,Thank you for your time to share the feedback. I am saddened to see you not happy. 1. Curtains in all rooms as per window size.2. Each room has multiple Power outlets plus for mobile charging, the specific outlet are with Alarm clock3.We have full continental hot breakfast between 6am-9am. In case guests get late, we still provide breakfast on request.Looking forward to serve you again during our next visit

10/10 有夠讚

Jose，Lawrenceville

Awesome
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Michaele

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Requested early check in and was asked to only pay the $30 in cash. Fridge didn’t work. Tv volume stuck. Seemed to be a party place in the parking lot.
於 2024 年 4 月住了 1 晚
GM 於 2024年5月1日回覆
Hello Michael for sharing your feedback.30 is early check In fee and we accept both cash or CC.

4/10 不太好

Dante

不喜歡：整潔度、設施服務和住宿環境和硬體
Dirty bathroom TV didn’t work Moved to another room; While cleaner, other issue remained
於 2024 年 4 月住了 2 晚
GM 於 2024年4月29日回覆
Hello DanteThank you for your time to share the feedback. We are saddened to see you not happy and striving more to make you next visit more smiling

2/10 很糟糕

Manuel Silva

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
It is NOT a Howard Johnson like you would imagine. It still has La Quinta Inn signage everywhere, and if you like La Quinta, then it's yours to have. The manager was "in the back" doing God knows what while a guest and I were screaming for service, banging on all the doors available, looking EVERYWHERE for this person, and then nonchalantly with a very calm behavior, the manager just said, "Sorry I was in the back". That's just the management of the place. Room: The freezer was frozen and the door was unable to close, smells of smoke in the room and sheets, A/C was in a comma state, dirty bathtubs, not enough breakfast for all guests at 8am and then they complained on us "being late". BAD IN ALL WAYS. DO NOT GO HERE
於 2024 年 4 月住了 2 晚
GM 於 2024年4月29日回覆
Hello Manual,We are saddened to see you not happy. Be assure that your feedback is important to get us improve further.

2/10 很糟糕

Wai

團體旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Was over charged. Went to ask about it and they couldnt explain why. Manager never called back. Staff yelled and swore at me saying "what the **** is your problem?" When i asked whats going on with the extra charge. I wouldnt have noticed it if i didnt check to pay my bills. After i left, i notified a friend and told him about it. As he was leaving, he notice multiple guest also trying to figure out why they was over charged. I am currently still following the pe ding payment. Room tv and door was broke. Noticed it got worse the second night and told the staffs but they did nothing.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月29日回覆
Hello Wai,We are saddened to see you not happy. You have been charged only for your stay. You have requested for late departure with additional pay of 30, so it was charged. No other charges. We checked the door and it is working good.

10/10 有夠讚

Todd

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
We failed to take time changes into account when we made the drive out to Sacramento and arrived far earlier than expected, and were allowed to check in super early. Staff was great, and the room was clean and updated.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月26日回覆
Hello Todd,Thank you for choosing Howard Johnson at Sacramento downtown. We are glad to see you happy and look forward to serving you again during your next visit

8/10 不錯哦

Charlene

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Beds were clean and comfortable. Biggest complaint was shower and tub weren’t clean, Otherwise the facilities were average, we are aware you are in transition so grace to you. So you get a C
於 2024 年 4 月住了 1 晚
GM 於 2024年4月25日回覆
Thank you for choosing Howard Johnson at Sacramento downtown. We appreciate your time to share the feedback as it helps us improving further and positive comment give motivation to all team. We look forward to serving you again.

2/10 很糟糕

Dillon

情侶出遊
不喜歡：設施服務
They had bed bugs so I had to check out immediately
於 2024 年 4 月住了 1 晚
GM 於 2024年4月25日回覆
Thank you for choosing Howard Johnson at Sacramento downtown. We appreciate your time to share the feedback as it helps us improving further. We look forward to serving you again.

4/10 不太好

Chad

不喜歡：設施服務和住宿環境和硬體
The rooms were very small and basic for the price. They were clean, but the exterior is showing its age. The hotel is located in an unsafe area with homeless encampments all around the property and people sleeping on the sidewalks. Expect alchohol and drug activity in the area. Freeway noise was disruptive to sleep. I would not stay here with small children. For that matter, I would not stay here again myself, even at a lower rate.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日回覆
Thank you Chad for your time to share the feedback. I are saddened to see you not happy with the city situation about homeless population. We are putting every possible efforts to take help from city to address the same.

8/10 不錯哦

Corey

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The area isn’t the nicest but the hotel itself is very nice and seemed very clean.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日回覆
Hello Corey,Thank you for choosing Howard Johnson and your time to share the feedback. We are glad to see you happy and look forward to serving you again during your next visit.

6/10 一般般

Patricia

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Would never stay here again, homeless people everywhere, did not feel safe there. The room was very small and not very clean and no trash can in the room to put your trash in!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日回覆
Hello Patricia,Thank you for sharing your feedback. Please help us to understand what made you recognize about homeless people? Be assure we have no safety issue at property. All rooms are standard size. Your feedback helps us improving further

2/10 很糟糕

Trisha

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This room was terrible. Looked nothing like the pictures shown online. I was so very disappointed i wish i could give it negative stars. Definitely makes me question ever booking with expedia Austin. Horrible just Horrible
於 2024 年 4 月住了 2 晚
GM 於 2024年4月22日回覆
We are saddened to see you not happy.This helps us improving further.

10/10 有夠讚

Vero

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love this places, this was my first time on Sacramento and I love the hotel !! I definitely recommend and the owner was really nice and helpful…
於 2024 年 3 月住了 1 晚
GM 於 2024年4月22日回覆
Hello Vero,Thank you for your time to share the feedback.I am glad to see you happy and look forward to serving you again during your next visit

4/10 不太好

Ryan

不喜歡：整潔度
It looked like the room hadn’t been cleaned properly.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日回覆
Hello Ryan,Thank you for your time to share the feedback.Be assure your feedback helps in improving further and we look forward to serving you again during your next visit

6/10 一般般

Wade

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
My door jam is loose, I Reserve the room for too people All we had amenities for one But the room is clean
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日回覆
Hello Wade,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience

6/10 一般般

James

喜歡：員工素質和設施服務
Staff was very nice. Too many homeless people cutting across the parking lot..Did not feel safe.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日回覆
Hello Wade,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience

2/10 很糟糕

Rahim

不喜歡：員工素質、設施服務和住宿環境和硬體
Too noisy, staff too slow at check in. Smelly and old.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日回覆
Hello Rahim,Thank you for sharing your feedback. It helps improving further.

6/10 一般般

Diana

商務旅客, 家庭旅遊, 親子旅遊
Very small beds for a double “bedroom”. Very limited breakfast choices.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日回覆
Hello Diana,Thank you for your time to share your thoughts.It helps us to improve further.We have standard double bed rooms. Seems you were looking for Queen beds

10/10 有夠讚

Nina

喜歡：整潔度、員工素質和住宿環境和硬體
The price was right however too many homeless
於 2024 年 4 月住了 1 晚
GM 於 2024年4月20日回覆
Hello Nina,Thank you for your time to share the feedback. Positive feedback are welcome. I will share this with team so they all get motivated. We look forward to serving you again during your next visit

2/10 很糟糕

Jean Paul，Downey

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日回覆
Hello Jean,Thank you for your feedback. It helps us improving further. Be assure we are working on your better experience. Please help by sharing your specific concern to enable us improving on same

8/10 不錯哦

Lisa

商務旅客, 家庭旅遊
喜歡：整潔度
Waited 25 minutes for the front desk person to arrive upon check-in. Upon check out went to front desk three times nobody was there left the key in the room. Called four different times to let them know we had checked out no answer no ability to leave a message.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月19日回覆
Hello Lisa,Thankyou for your time to share the feedback. I apologize for the concerns shared and assure you to take care of this. We look forward to serving you again during your next visit

2/10 很糟糕

Tyler

於 2024 年 4 月住了 1 晚
GM 於 2024年4月20日回覆
Hello Tyler,Thank you for your time to share the feedback.You can help us more by sharing your specific concern and be assure we will fix on priority. As per our records, we have not received any concern during stay

8/10 不錯哦

Esau

喜歡：整潔度、員工素質和住宿環境和硬體
There is NO Howard Johnson. It is now a La Quinta Inn.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月18日回覆
Hello Esau,Thank you for choosing Howard Johnson Sacramento. We are glad to see you happy and look forward to serving you again during your next visit

8/10 不錯哦

Angela

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
While it's not the fault of the hotel, they are next to a homeless camp which made me feel unsafe walking around the property.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月17日回覆
Hello Angela,Thank you for your feedback and concerns. We are pleased to inform you that city is helping to clear all the homeless camps around property and you will have more smiling stay next time.

2/10 很糟糕

Frank

不喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
GM 於 2024年4月18日回覆
Hello Frank,Thankyou for your time to share the feedback. We are saddened to see that you didn't find us matching your expectations. Your feedback is important it helps in improving further

10/10 有夠讚

Esteban

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The area is a little rundown due to the homeless population but thew Hotel was clean and comfortable and the staff were very friendly and got me checked in with no problems at all. I would definitely go here again.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月16日回覆
Hello Esteban,Thank you for sharing your feedback.I am glad to see you happy and shall be sharing your appreciation with team which will make them all motivated. We look forward to serving you again

10/10 有夠讚

Nancy

情侶出遊, 寵物同遊
喜歡：員工素質
To many homeless in the area
於 2024 年 4 月住了 1 晚
GM 於 2024年4月16日回覆
Hello NancyThank you for sharing your feedback.I am glad to see you happy and shall be sharing your appreciation with team which will make them all motivated. We look forward to serving you againWe are working upon your concerns also to make your next visit more happy

8/10 不錯哦

Anita H

寵物同遊, 家庭旅遊
喜歡：整潔度
I like the fact that the property was accommodating for my pets & had a continental breakfast. I was uneasy about the homeless population on the outside of the property & there was no visible security
於 2024 年 4 月住了 1 晚
GM 於 2024年4月15日回覆
Hello Anita,Thank you for sharing your feedback. We are glad to see you happy with our services and also taking care of your concerns. We are putting every possible efforts to address the homeless issue surround property.

10/10 有夠讚

Adam

團體旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like
於 2024 年 4 月住了 1 晚
GK 於 2024年4月14日回覆
Thank You Adam for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

6/10 一般般

Laura

Check in was rocky but a nice lady just starting her shift was very pleasant and took care of me. I thought it was odd that the workers were not speaking in English in front of their patrons and it felt awkward. There was a noisy dog barking for over an hour. I called the front desk to address it and was hung up on.
於 2024 年 4 月住了 1 晚
GK 於 2024年4月14日回覆
Thank You Laura for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

6/10 一般般

Michael，Garden Grove

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
GK 於 2024年4月14日回覆
Hello Michael, Please share your specific concern to enable us improving further.

10/10 有夠讚

Michaela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Simple to locate, very clean and felt safe.
於 2024 年 2 月住了 1 晚
GK 於 2024年4月13日回覆
Thank You Michaela for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

6/10 一般般

Brenda

親子旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Hay homeless en las afueras y le da un aspecto de inseguridad al hotel, las fotos que publican no son como las de las habitaciones.
於 2024 年 4 月住了 1 晚
GK 於 2024年4月13日回覆
Thank You Brenda for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

10/10 有夠讚

Michael

喜歡：整潔度
於 2024 年 4 月住了 1 晚
GK 於 2024年4月13日回覆
Thank You Michael for your time to share the feedback. It helps us improving continuously. We look forward to serving you again during your next visit.

4/10 不太好

Alison

於 2024 年 4 月住了 1 晚
GM 於 2024年5月1日回覆
Thank you Alison for sharing your feedback. Please share your specific concern to help us improving further

8/10 不錯哦

Carla

於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日回覆
Hello Carla,Thank you for your time to share the feedback.We are glad to see you happy and look forward to serving you again during your next visit

2/10 很糟糕

Jim

不喜歡：住宿環境和硬體
Tv did not work
於 2024 年 4 月住了 1 晚
GM 於 2024年4月11日回覆
Thank You Jim for your time to share the feedback.It helps us improving continuously. We look forward to serving you again during your next visit.

4/10 不太好

Alejandro

於 2024 年 4 月住了 1 晚
GM 於 2024年4月28日回覆
Hello Aljendro,Thank you for your time to share the feedback. It helps us improving further

2/10 很糟糕

Cedric

不喜歡：員工素質
於 2024 年 4 月住了 1 晚
GK 於 2024年4月7日回覆
Hello Cedric, Thank you for your time to share the feedback ranking. We are glad to serve you and look forward to serving you again during your next visit

4/10 不太好

Joseph

情侶出遊
不喜歡：整潔度
Key cards did not work, tv did not work noisy neighbors and rough neighborhood felt unsafe.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月6日回覆
Hello Joseph,Thank you for sharing your feedback. I am saddened that you were not comfortable with the next room guests.

10/10 有夠讚

Preston

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its location was central to everyplace i want to visit. The staff was friendly. The property was clean and organized.
於 2024 年 3 月住了 2 晚
GK 於 2024年4月5日回覆
Hello Preston, Thank you for your time to share the feedback ranking. We are glad to serve you and look forward to serving you again during your next visit

10/10 有夠讚

Geena

喜歡：整潔度、員工素質和住宿環境和硬體
Room was comfortable and staff was friendly and accommodating
於 2024 年 4 月住了 2 晚
GK 於 2024年4月5日回覆
Hello Geena, Thank you for your time to share the feedback ranking. We are glad to serve you and look forward to serving you again during your next visit

6/10 一般般

Vonnie

親子旅遊
不喜歡：員工素質
There was water dripping from the coolers onto the ground outside the rooms, the rooms are in need of updating, our bathroom door was half off the hinges, we live in Nevada and the Casino hotel rooms are so much nicer I was disappointed. It took 20 minutes to check in the room.
於 2024 年 3 月住了 1 晚
GK 於 2024年4月4日回覆
Hello Vonnie,Thank you for your time to share the feedback. This help us keep improving and offering more superior service every time

6/10 一般般

Kristin

家庭旅遊
不喜歡：設施服務
The beds were super comfortable and clean. The elevator was disgusting and had unknown fluids in it. Staff was nice. Lots of homeless very close by. Was ok for a one night place to stay on the way to somewhere else.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月2日回覆
Hello KristinThank you for your time to share the feedback. This help us keep improving and offering more superior service every time

2/10 很糟糕

Trish

於 2024 年 3 月住了 2 晚
GM 於 2024年4月22日回覆
Hello Trish,Thank you for your time to share the feedback.I am saddened to see you not happy. Please help us to improve further by sharing your specific concern

6/10 一般般

Bunkhy

家庭旅遊
喜歡：員工素質和設施服務
The plumbing system was not working properly and the properly around the building was ok.
於 2024 年 3 月住了 2 晚
GM 於 2024年4月1日回覆
Hello Bunkhy,Thank you for sharing your feedback. Be assure we have fixed the concerns already.

2/10 很糟糕

Ariel

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The lady receptionist at night was rude that pretend to be nice!
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日回覆
Hello Ariel,We are saddened see you unhappy. Please help me to understand by sharing the specific reason which made you feel that front desk was rude. Be assure we will take necessary action to improve further

8/10 不錯哦

Shaun

喜歡：整潔度、員工素質和住宿環境和硬體
It was very quiet and low-key
於 2024 年 3 月住了 2 晚
GM 於 2024年4月1日回覆
Hello Shaun,Thank you for your time to share the feedback. We are glad to see you happy. Be assure your feedback will help us to improve further to make your every stay more smiling