客房, 4 間臥室, 非吸煙房 (Penthouse Residence) | 起居區 | 平面電視

The Vale Rusutsu的評分

4 out of 5
The Vale Rusutsu
13 Izumikawa, Rusutsu, Hokkaido

評論

9.4

好極了

10 分,有夠讚;68 則評論中有 50 則" "
8 分,不錯哦;68 則評論中有 15 則" "
6 分,一般般;68 則評論中有 1 則" "
4 分,不太好;68 則評論中有 0 則" "
2 分,很糟糕;68 則評論中有 2 則" "

9.8/10

整潔度

9.8/10

設施服務

9.8/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Yee Ting

喜歡:整潔度和客房舒適度
於 2024 年 2 月住了 2 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Yee Ting,Greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.

10/10 有夠讚

TZE WAI

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The connecting walkway towards Rusutsu Resort is very convenient and the restaurants are very good except that booking is required during peak seasons.
於 2024 年 2 月住了 2 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Tze Wai,Thank you for sharing your insights about your recent stay at The Vale Rusutsu. It's wonderful to know that our location added value to your visit. Our team works diligently to provide a comfortable and memorable environment for our guests, and we are thrilled that we met your expectations. We genuinely appreciate your feedback and hope to have the pleasure of hosting you again!

8/10 不錯哦

Bo

於 2024 年 2 月住了 4 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Bo,Greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.

10/10 有夠讚

MEI LAN

家庭旅遊
喜歡:整潔度和客房舒適度
很棒的飯店
除了離纜車稍遠一點,一切都很完美。
於 2024 年 2 月住了 6 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Mei Lan,Thank you for choosing The Vale Rusutsu and for sharing with us your feedback on your stay. We are delighted to see your high rating and read your positive review. Creating memorable experiences for our guests is what we strive for, and your review is particularly gratifying as we take pride in adding a personal touch to each guest's stay. It would be our pleasure to welcome you back to The Vale Rusutsu for another round of delightful experiences. Thank you for choosing The Vale Rusutsu, and we can't wait to have the privilege of serving you once again!

10/10 有夠讚

YU CHIEH

於 2024 年 1 月住了 4 晚
The Vale Rusutsu Front Desk 於 2024年1月23日回覆
Dear Yu Chieh,We would like to extend our heartfelt thanks for sharing your rating about your recent stay at The Vale Rusutsu. We are thrilled to hear that your overall stay with us was enjoyable based on the perfect score you gave us. We look forward to welcoming you back to The Vale Rusutsu on your next visit to Niseko. If you have any special requests or preferences for your future stays, please do not hesitate to let us know.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
Great place. I would stay again next time when I travel back to Rusutsu.
於 2023 年 12 月住了 4 晚
The Vale Rusutsu Front Desk 於 2024年1月10日回覆
Dear Guest,We would like to extend our heartfelt thanks for sharing your positive experience at The Vale Rusutsu. We are thrilled to hear that your stay with us was enjoyable. Your kind words brighten our day and are a testament to the hard work and dedication of our team in providing exceptional service. We look forward to welcoming you back to The Vale Rusutsu on your next visit to Niseko.

8/10 不錯哦

WAI MAN RAYMOND

於 2023 年 3 月住了 4 晚

10/10 有夠讚

keiko

喜歡:整潔度、設施服務和住宿環境和硬體
家族5人で宿泊しましたがとても綺麗で快適でした。キッチンには何でも揃っていて、アイロンや洗濯機、掃除機も部屋内にあります。洗剤まで。
於 2024 年 5 月住了 1 晚
The Vale Rusutsu Front Desk 於 2024年5月19日回覆
Keiko様この度はhe Vale Rusutsuをご利用いただき誠にありがとうございました。施設内の備品に関しましてお褒めの言葉を頂きありがとうございます。長期滞在を快適にお過ごしいただけるよう一式揃えております。Keiko様の是非またのお越しをお待ちしております。The Vale Rusutsu 和田"

10/10 有夠讚

Yeun,Mclean

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Vale Rusutsu Front Desk 於 2024年3月21日回覆
Dear Yeun, The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.

10/10 有夠讚

Rayna

喜歡:整潔度和客房舒適度
於 2024 年 2 月住了 8 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Rayna,Greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.

10/10 有夠讚

TAKUYA

於 2024 年 2 月住了 2 晚
The Vale Rusutsu Front Desk 於 2024年3月21日回覆
Dear Takuya, The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.

10/10 有夠讚

Lin

喜歡:整潔度和住宿環境和硬體
Rooms are clean and well maintained. Easy access to slopes. Ski in ski out. Onsen is on the first floor.
於 2024 年 2 月住了 4 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Lin,Thank you for choosing The Vale Rusutsu and for sharing with us your feedback on your stay. We are delighted to see your high rating and read your positive review. Creating memorable experiences for our guests is what we strive for, and your review is particularly gratifying as we take pride in adding a personal touch to each guest's stay. It would be our pleasure to welcome you back to The Vale Rusutsu for another round of delightful experiences. Thank you for choosing The Vale Rusutsu, and we can't wait to have the privilege of serving you once again!

10/10 有夠讚

Adam

喜歡:整潔度、設施服務和住宿環境和硬體
There isn’t enough to say about Vale Rusutsu. I was only there for two nights, and travelling solo, but it was great. The mountain is right outside the ski lockers. The breakfast, which is just a short walk through the Rusutsu Resort Hotel. The rooms are huge! Plenty of room for two to three people, let alone one. And of course the staff are wonderfully friendly. I hope to return here soon.
於 2024 年 2 月住了 2 晚
The Vale Rusutsu Front Desk 於 2024年3月4日回覆
Dear Adam,We would like to express our gratitude for choosing The Vale Rusutsu for your recent stay and for sharing your feedback with us. We genuinely appreciate your input and it is immensely rewarding to know that we met your expectations. Your positive review affirms the team's dedication in providing satisfaction to our guests. Again, thank you for choosing The Vale Rusutsu and eagerly await the opportunity to host and serve you again here at The Vale Rusutsu!

10/10 有夠讚

Leeanne

情侶出遊
喜歡:整潔度和住宿環境和硬體
Well built, well presented modern property in a great location. Reasonably priced, value for money especially compared to Hilton Niseko which was our next stop! We wished we hadn’t left, tried to get back in but it was full!
於 2024 年 2 月住了 3 晚
The Vale Rusutsu Front Desk 於 2024年2月12日回覆
Dear Leeanne,Thank you so much for taking the time to leave us a review! Your feedback is incredibly valuable to us, and it is glad to hear that you had a positive experience during your stay. Our team works hard to ensure every guest feels welcomed and comfortable. Your insights help us continuously improve, and we're grateful for your contribution to our ongoing efforts. Thank you for choosing to stay with us and for sharing your insights about your experience at The Vale Rusutsu. We hope for another opportunity of serving you!

10/10 有夠讚

JONG JOO

喜歡:整潔度和客房舒適度
Best stay ever
위치, 시설, 청결도 뭐 하나 빠지지 않았던 숙소. 노스윙이랑 비교가 안되는 경험. 6층 온천과 근접한 위치, 식기세척기와 세탁기, 건조기까지 완비. 로비 카페에서 쌀 고기 배추같은 간단한 식재료 모두 구입가능했음(주방에 전기밥솥 있음). 조식옵션 포함시, 옥토버페스트, 중식, 일식, 베이커리(테이크아웃)이용 가능.(베이커리 생각보다 너무 훌륭함!) 루스츠 다음에 올때도 여기로 꼭 다시 올것임!
於 2024 年 2 月住了 3 晚
The Vale Rusutsu Front Desk 於 2024年2月10日回覆
Dear Jong Joo,We would like to express our gratitude for choosing The Vale Rusutsu for your recent stay and for sharing your feedback with us. We genuinely appreciate your input and it is immensely rewarding to know that we met your expectations. Your positive review affirms the team's dedication in providing satisfaction to our guests. Again, thank you for choosing The Vale Rusutsu and eagerly await the opportunity to host and serve you again here at The Vale Rusutsu!

10/10 有夠讚

真實旅客

喜歡:整潔度和客房舒適度
Highly recommend!
Staff were friendly, checking in and out were smooth and fast. Rooms were clean and spacious. Very happy with the stay.
於 2024 年 1 月住了 4 晚
The Vale Rusutsu Front Desk 於 2024年2月9日回覆
Dear Guest,Thank you immensely for your positive review of The Vale Rusutsu. Your satisfaction is at the core of everything we do, and it is immensely rewarding to know that we met your expectations. Your feedback is invaluable to us as it helps us continue to improve our services. We genuinely appreciate your input and would love to hear more about what made your stay exceptional. Please don't hesitate to reach out if you have any questions or if there's anything we can assist you with in the future. We eagerly await the opportunity to host you again.

8/10 不錯哦

Man Leong

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
They have good onsite support. They gave us breakfast vouchers to be used on 4 rusutsu restaurant but they are far away from the building and always got a long queue. I hope they could arrange grab and go breakfast at the cafe from the same building.
於 2024 年 1 月住了 3 晚
The Vale Rusutsu Front Desk 於 2024年2月5日回覆
Dear Man Leong,We are thrilled that you rated your recent stay at The Vale Rusutsu with a high rating. Your positive feedback is greatly appreciated and validates our commitment to delivering exceptional experiences. While we're delighted that you enjoyed your stay overall, we take your comments about the minor issues seriously. Rest assured that we are dedicated to resolving these issues and further elevating our service. We hope to have the pleasure of welcoming you back to The Vale Rusutsu, where we aim to surpass your expectations in every way. Thank you for choosing us, and if you have any further feedback or questions, please feel free to reach out.

6/10 一般般

Arthur

於 2024 年 1 月住了 3 晚
The Vale Rusutsu Front Desk 於 2024年1月23日回覆
Dear Arthur,Thank you for taking the time to share your rating of your recent stay at The Vale Rusutsu. We appreciate your honesty and value your input. We apologize for any incomvenience you experienced that have led you to rating is a 3 out of 5. If you would be willing to provide more specific details about your stay or if there are particular aspects you believe require attention, please feel free to share them with us. Your insights are crucial in our ongoing efforts to provide exceptional service. Thank you for choosing The Vale Rusutsu, and we hope you will consider giving us another opportunity to serve you in the future, where we aim to provide you with a significantly improved experience.

10/10 有夠讚

miao

喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 7 晚
The Vale Rusutsu Front Desk 於 2024年1月18日回覆
Dear Miao,Thank you so much for taking the time to share your rating of your recent stay at The Vale Rusutsu. We are delighted to know that you had a wonderful stay with us based on the rating you gave. At The Vale Rusutsu, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Vale Rusutsu in the future.

2/10 很糟糕

Satoshi

喜歡:住宿環境和硬體
於 2024 年 1 月住了 3 晚
The Vale Rusutsu Front Desk 於 2024年1月11日回覆
Dear Satoshi,Thank you for your recent stay at The Vale Rusutsu. We appreciate your feedback as it helps us improve our services and provide the best possible experience for our guests. We're genuinely sorry to learn that your stay with us did not meet your expectations. Your comfort and satisfaction are paramount to us, and we take your concerns seriously. We hope you will consider giving us another chance to provide you with the exceptional service we strive for. Thank you for choosing The Vale Rusutsu, and we look forward to the possibility of serving you better in the future.

10/10 有夠讚

Teng

家庭旅遊
喜歡:整潔度和客房舒適度
Great Place
I have booked for 4 nughts, the place was good just the only complaint is that when i requested for extension for two more nights on my next day there they really give me a price that is too crazy high and was asked to checked out first then wait till 3pm to do a check in again which the room is still on the same floor so I decided not to take.
於 2023 年 12 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年12月26日回覆
Dear Teng,Thank you so much for your recent stay and for taking the time to share your positive experience at The Vale Rusutsu. We are delighted to hear that you had a wonderful stay with us. We apologies for not being able to accommodate you since most of our rooms are usually booked during the holidays. We still look forward to welcoming you back and serving you here at The Vale Rusutsu. Happy Holidays!

10/10 有夠讚

Natalia

喜歡:整潔度和客房舒適度
於 2023 年 12 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年12月26日回覆
Dear Natalia,Thank you immensely for your high rating of your recent stay at The Vale Rusutsu. We genuinely appreciate your input and would love to hear more about what made your stay exceptional. Please don't hesitate to reach out if you have any questions or if there's anything we can assist you with in the future. We eagerly await the opportunity to host you again.

10/10 有夠讚

Azri Bin Rosli

喜歡:整潔度和住宿環境和硬體
Quiet and cozy resort
於 2023 年 12 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年12月21日回覆
Dear Azri Bin Rosli,Thank you for choosing to stay at The Vale Rusutsu as part of your trip to Niseko. We are happy to hear about your exceptional stay with us. We will make sure to let our staff know about your feedback on them. Once again, thank you for staying with us and we look forward to welcoming you back to The Vale Rusutsu!

10/10 有夠讚

Kelly Jane

喜歡:整潔度、設施服務和住宿環境和硬體
Excellent luxury ski apartment. Great amenities. Ski in and pull out. Ski lockers and onsen were a nice touch as well as cafe with complementary coffee.
於 2023 年 12 月住了 1 晚
The Vale Rusutsu Front Desk 於 2024年2月10日回覆
Dear Kelly Jane,Thank you for choosing The Vale Rusutsu and for sharing with us your feedback on your stay. We are delighted to see your high rating and read your positive review. Creating memorable experiences for our guests is what we strive for, and your review is particularly gratifying as we take pride in adding a personal touch to each guest's stay. It would be our pleasure to welcome you back to The Vale Rusutsu for another round of delightful experiences. Thank you for choosing The Vale Rusutsu, and we can't wait to have the privilege of serving you once again!

10/10 有夠讚

Nicholas

喜歡:整潔度和客房舒適度
Awesome customer service
The customer service at the Vale is one of the best parts. We were especially impressed when the staff arranged a complimentary shuttle for us to our dinner spot due to the unavailability of taxis. Jo, the friendly and helpful driver from Germany, was a friendly driver and great conversationalist! The spa is one of the best that I've ever been to. Loved how it was also clean, and had long hours. Rooms are very modern + great views. Loved the in-unit washer/dryer. Highly recommend.
於 2023 年 11 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年12月13日回覆
Dear Nicholas,Thank you immensely for your positive review of the Vale Rusutsu. Your satisfaction is at the core of everything we do, and it is immensely rewarding to know that we met your expectations. Your feedback, especially about our services and staff, is invaluable to us as it helps us continue to improve our services. Please don't hesitate to reach out if you have any questions or if there's anything we can assist you with in the future. We eagerly await the opportunity to host you again.

8/10 不錯哦

sunyoung

喜歡:整潔度和客房舒適度
만족도 높은 가족여행
재방문의사 100% 1.깨끗한 시설. 2.온천시설 매우 좋음. 3. 근처 큰마트는 없어. 미리 준비필요.. 4.조리시설도 완비되어 있음
於 2023 年 10 月住了 2 晚
The Vale Rusutsu Front Desk 於 2023年10月23日回覆
Thank you for sharing your experience! We are delighted to hear your family were able to enjoy all that The Vale Rusutsu and Rusutsu Resort has to offer! We hope to have the pleasure of welcoming you back soon!

10/10 有夠讚

Kyungsuk

家庭旅遊
喜歡:整潔度和客房舒適度
5인 가족이 이용했고 루스츠 리조트와 연결되어 있어서 이용하기 좋습니다. (약간의 거리는 있습니다) 다만 호텔 주위가 정비가 덜 되어 진입로가 어두웠으나 호텔 시설 자체는 매우 깨끗하고 훌륭합니다. 재방문 의사 있습니다.
於 2023 年 10 月住了 1 晚
The Vale Rusutsu Front Desk 於 2023年10月23日回覆
Thank you for choosing The Vale Rusutsu and taking the time to leave such a wonderful review! We are very happy to hear you found our fully self-contained rooms comfortable and were able to enjoy the variety of restaurants, onsen and other facilities Rusutsu Resort has to offer! Your feedback has been taken on board and we will be looking at making improvements on lighting and the surrounding area of the hotel. We look forward to welcoming you back soon!

10/10 有夠讚

Jinichi

於 2023 年 8 月住了 3 晚
The Vale Rusutsu Front Desk 於 2023年10月6日回覆
Dear Jinichi, Greetings from The Vale Rusutsu! Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.

10/10 有夠讚

Hiroaki

家庭旅遊
喜歡:整潔度和客房舒適度
去年からリピート
去年に初めて訪れて良かった事もあり、また子供の要望もあったので今年もリピートしました。 部屋が清潔、広い、洗濯機や食器類も整っている、ルスツリゾートに近い、温泉付きと満足度高い施設です。 またルスツに来る際は必ずチェックします!
於 2023 年 8 月住了 2 晚
The Vale Rusutsu Front Desk 於 2023年9月28日回覆
Hiroaki様 この度はThe Vale Rusutsu をご利用いただき誠にありがとうございました。 今回もお部屋や温泉などご満足いただいたようで光栄でございます。 今後ともお客様に快適なご滞在を提供できるよう、スタッフ一同努めてまいります。 ルスツに次回お越しの際も是非当館のご利用をお待ちいたしております。 この度はご来泊頂きありがとうございました。

10/10 有夠讚

hong

家庭旅遊
喜歡:整潔度和客房舒適度
대가족 힐링컨셉의 피서엔 강추입니다
It was excellent!!! 부모님과 미취학 애들까지 3세대 3가족이 6일간 함께 했는데 너무너무 좋았습니다~ 레지던스라 요리가 가능해서 한국에서 준비해간 비조리요리 가서 해먹기 좋았어요. 렌트카가 없으면 리저트 밖으로 나가는 방법이 전혀 없으니 쇼핑이나 관광에 관심있으시면 렌트카는 미리미리 준비 하셔야 해요. 저희는 힐링 컨셉이었어서 안에 있는 놀이공원, 부페, 온천, 골프장 등을 잘 이용했어요. 까다로운 성향아니라면 대부분 중간정도는 되요. 호텔측에서 출발 전부터 방별 침대종류부터 친절하게 관심 가져주고, 공항 송영서비스 및 골프채 보관까지 모두 완벽하게 잘 해주셨습니다~ 리조트 자체가 넓어서 이동거리가 좀 멀긴 했으나 며칠 지나니 적응 되었구요 온천과 골프는 진짜 강추입니다~ 한국 폭염때마다 피서로 가고 싶어요~
於 2023 年 8 月住了 5 晚
The Vale Rusutsu Front Desk 於 2023年9月28日回覆
Dear Hong, Thank you for choosing The Vale Rusutsu, and taking the time to share your wonderful experience with us! We are thrilled to hear that your stay was excellent and provided a setting for three generations to come together. We are delighted you were able to make the most of our on-site amenities, all contributing to your healing concept vacation, your kind words are greatly appreciated! We look forward to welcoming you and your family back for another vacation soon!

10/10 有夠讚

Tadashi

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
施設が新しく部屋も広く清潔だったので非常に快適でした。遊園地からは少しだけ歩く距離にある点が事前には懸念でしたが、慣れれば特に気にならない程度の距離でした。
於 2023 年 8 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年9月28日回覆
Tadashi様 この度はThe Vale Rusutsuをご利用いただき誠にありがとうございました。 快適にお過ごしいただけたようで、光栄でございます。 メインのルスツリゾートへは距離がありお客様にご足労をお掛けすることになり申し訳ございませんでした。 今後ともお客様に快適なご滞在を提供できるよう、スタッフ一同努めてまいります。 この度はご来泊頂きありがとうございました。

10/10 有夠讚

SE YEOB

家庭旅遊
喜歡:整潔度和客房舒適度
숙소가 최신식이라 매우 좋음 하지만 주변상점이 다소 거리가 있어 렌트카를 이용해야 함
於 2023 年 7 月住了 1 晚

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
* Vale is very clean and nice property. Expensive but it is worth it. * There is a good 7-8 min walk to the main convention center. * The onchen is located near Vale so that is nice (and free). * There is a pool in the convention center but if you are visiting Rusutsu for the pool, I would suggest you go elsewhere. * Breakfast was included (at the convention center). Three different choices but at best, the restaurants for breakfast were average. Dining is somewhat limited. However, the rooms have a kitchen so you can cook. * Ski-in/out access is really nice. * There is no daily room cleaning but it never felt necessary and really not a problem. * Getting to the Westin hotel requires ~8-10 minutes talk to the monorail and then, waiting for a monorail, followed by a 3-4 minute monorail ride. Westin has some other dining options but expensive. There is an onchen at Westin that was also supposed to be free but when we tried to use it, Westin front desk told us that we can't use it. There is clearly some miscommunication on what is included. * In general, relatively expensive but given the nice snow and the skiing, it was worth it.
於 2023 年 2 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年9月28日回覆
Dear John, Thank you for your feedback. We're delighted to hear you enjoyed you stay with us here at The Vale Rusutsu. Your insights on various aspects of your stay are appreciated, from breakfast options to the ski-in / out access. We apologise for any confusion regarding the facilities at the Westin hotel and will work on improving communication in this regard. We hope you had a fantastic skiing experience and would love to welcome you back in the future.

10/10 有夠讚

Yohei

8/10 不錯哦

Jing

8/10 不錯哦

Hyejung

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 1 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your kind review.

2/10 很糟糕

Shun

於 2022 年 11 月住了 1 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your review.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
於 2022 年 8 月住了 5 晚
The Vale Rusutsu Front 於 2023年1月21日回覆
Thank you for your review.

8/10 不錯哦

ただひろ

喜歡:整潔度、設施服務和住宿環境和硬體
部屋が広くとても満足しました
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Hiroaki

家庭旅遊
喜歡:整潔度和客房舒適度
家族旅行には◎
部屋も広くて清潔かつ設備も整っていて快適でした。特にランドリー・洗剤が部屋にあったので複数泊滞在には助かりました。 隣接の温泉も入れるし、ルスツリゾートの施設にも歩いていけるし、スタッフも快く対応してくれて、快適な旅行が出来ました。 ルスツに行く際にはまた利用したいと思います。
於 2022 年 8 月住了 3 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your review.

8/10 不錯哦

Chugo

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
設備はとてもよかったです。新しく全体的には綺麗でしたが、窓際に小虫がたくさん落ちていたのが、とても残念でした、
於 2022 年 8 月住了 2 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your review.

10/10 有夠讚

KAZUMI

家庭旅遊
喜歡:整潔度和客房舒適度
於 2022 年 8 月住了 1 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your review.

8/10 不錯哦

イクコ

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不自由なく快適に過ごせました。清潔感もあり良かったです。食事や売店がホテルに無く隣の施設まで行くのですが、その不自由さものんびり過ごすという意味で良かったと思います。
於 2022 年 8 月住了 1 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your review.

8/10 不錯哦

真實旅客

於 2022 年 8 月住了 1 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you!

10/10 有夠讚

TOMOHIRO

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
是非また泊まりたいと思える場所です。
於 2022 年 8 月住了 1 晚
リザベーションチーム 於 2022年8月11日回覆
ありがとうございます!

10/10 有夠讚

Yasuaki

喜歡:整潔度、設施服務和住宿環境和硬體
於 2022 年 8 月住了 2 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you!

10/10 有夠讚

TSUTOMU

於 2022 年 3 月住了 2 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you for your kind review!

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度和客房舒適度
リビングが広く、天井も高くて快適なお部屋でした。 ジャグジーもベランダが床下暖房になっており、雪が降る中でも心地よく楽しめました。 食器、グラスも揃っているので、 部屋に中でのパーティーも楽しめます。
於 2022 年 1 月住了 3 晚
The Vale Rusutsu 於 2022年2月7日回覆
この度はザ・ヴェールルスツにご宿泊いただきまして誠にありがとうございます。 お喜びの声をいただき、スタッフ一同とても嬉しく思います。お言葉を頂きました通り当館のルームタイプですと様々な滞在方法ができ沢山のお褒めのお言葉を頂いております。 これからもお客様に快適なご滞在を提供するべくスタッフ一同、精進してまいります。またのご利用をお待ち申し上げております。

10/10 有夠讚

toshimi

家庭旅遊
喜歡:整潔度和住宿環境和硬體
スタッフの方がとても丁寧でした
於 2021 年 10 月住了 1 晚
The Vale Rusutsu フロントデスク 於 2021年10月30日回覆
この度はThe Vale Rusutsuにご宿泊いただき誠にありがとうございました。 お客様によりいっそう快適にお泊りいただけるよう、ホテルスタッフ一同邁進してまいります。 またのお越しを心よりお待ち申し上げております。

8/10 不錯哦

MINAKO

家庭旅遊
喜歡:整潔度和客房舒適度
於 2021 年 8 月住了 4 晚
The Vale Rusutsu Front Desk 於 2023年1月21日回覆
Thank you!