Staff are accommodating and friendly, resolved quickly for any requests or issue of the guests, overall was excellent.
Elna
於 2023 年 10 月住了 3 晚
4/10 不太好
RAUL
2023年8月26日
不喜歡:整潔度和住宿環境和硬體
Easy parking.
There were bedbugs.
RAUL
於 2023 年 8 月住了 1 晚
4/10 不太好
Victoria
團體旅遊
2022年12月6日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The rooms are in the 3rd floor only with no elevators. It is not good for senior citizens like us. It should be mentioned in the room description so as not to mislead prospective customers. No resto nor lobby on the ground floor. Guests have to cross a major street to check in or eat, since the staff services are in the other building across a major road. Very inconvenient for guests
Victoria
4/10 不太好
JOHN RONALD
2022年7月24日
JOHN RONALD
於 2022 年 7 月住了 1 晚
8/10 不錯哦
Evelyn
2021年12月10日
喜歡:員工素質和住宿環境和硬體
Evelyn
於 2021 年 12 月住了 1 晚
4/10 不太好
Katrina
商務旅客
2020年3月1日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Katrina
於 2020 年 2 月住了 1 晚
10/10 有夠讚
JOHN RONALD
家庭旅遊
2020年2月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money...
Location was perfect...Room is clean with very good amenities...Stay was value for money...
JOHN RONALD
於 2020 年 1 月住了 2 晚
10/10 有夠讚
Ma.Theresa
2019年11月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rooms were cleaned everyday, services were very good, need to have elevators for your annex building coz it is not convenient for the senior citizen, the location is good and not crowded.
Ma.Theresa
於 2019 年 11 月住了 3 晚
2/10 很糟糕
Shaila
2019年8月23日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Do not stay at Urban Manor!!!!!
The annex is around 100 meters away from the main where the lobby is located. We were told they cannot provide the transportation service despite our heavy luggage and heavy downpour!! We were eventually guided to our room after 1 hour of waiting for the rain to stop! When we went to our room, the locks are not working!!!!!!!!!!
I am a frequent traveller and this is definitely one of the worst services ever!!!!
Shaila
於 2019 年 8 月住了 1 晚
8/10 不錯哦
Glenda Mae
2019年5月21日
喜歡:住宿環境和硬體和客房舒適度
Glenda Mae
於 2019 年 5 月住了 1 晚
2/10 很糟糕
真實旅客
2019年2月6日
喜歡:客房舒適度
不喜歡:整潔度
i would never stay there again!
worst stay ever! keycard not working im about to take a bath then i realized there is no towel provided good thing i have my own towel since i went from a beach trip. dude towel is a basic thing if you stay in a hotel. no telephone in the room if you need something go down from 3rd floor to ground there is no elevator and ask the guard if you need anything no receptionist or whatever since its just extension of their main bldg 😣
真實旅客
於 2019 年 2 月住了 1 晚
6/10 一般般
Jessica
2018年8月2日
喜歡:住宿環境和硬體
Jessica
於 2018 年 7 月住了 2 晚
2/10 很糟糕
sam,uk
2018年7月26日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
They don't have any sense of humanity
I arrived there l told her l have reservation for..... name 0k. do u have recipient l have confirmation and recipient 0k wait. ..wait wait ...wai iiiiiii. I come from 3 flights 1. 9 hrs 2.7 hrs and then the shortest 0new 4 hrs delay Philippines airlines to go to Roxas City 0k. Why l'm I wait l pay u have the names she said lm waiting to someone to take where u stay.what. ??this is hotel.urban .main reception. ....Yes but ur reservation is with extention where .around 10 to 15 walk no recipient nothing around. jungle. I come back l told her ok that's not safe to stay there as u see infant. ......She said u rent from....nothing to do with. DO U HAVE ANOTHER ROOM HERE IN MAIN HOTEL. JUST BECAUSE OF INFANT NEED TO .yes but only 1 left ok. Wait but need to pay how much ....3 TIMES MORE ..l told her ok lm going and cancel my second reservation lm not coming back.( I didn't mention that before in this hotel l have 2 reservation. ) SHE SAID U NEED TO CONTACT WHERE U RENT ROOM. She know what she is doing do u think l can contact uk Expedia to tell them what happened and l have time for that. . expedia ...l left l did not stay there and l did not comeback for my second booking.
sam
於 2018 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2017年11月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
proactive staff
they couldn't find my expedia booking but were assertive enough to accommodate my stay
真實旅客
於 2017 年 11 月住了 1 晚
4/10 不太好
Faith
2017年9月9日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
When we came in, there were some moving insects on the bed, webs here and there. Good thing, the front desk sent someone to change bedsheets rightaway.
Faith
於 2017 年 9 月住了 1 晚
8/10 不錯哦
真實旅客
2017年7月10日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Nice Place
It was a pleasant stay with Urban Manor Annex. However, I find the place a bit claustrophobic. Still, the price is okay for the accommodation. The hotel was convenient for me and my friend during such a short stay.
真實旅客
於 2017 年 6 月住了 1 晚
6/10 一般般
真實旅客
2017年3月8日
cheap hotel all good
nothing fancy but just right for the price; near to where I wanna go