Dear guest Thank you for your review regarding your stay at Grand Hotel Palatino, we greatly appreciate your willingness to share your experience with us. We are glad your appreciated our location. Grand Hotel Palatino is located in Rione Monti, a dynamic and lively neighborhood in the centre of Rome, only 10 minutes walking far from the Colosseum. From our Hotel is also very easy to reach many other sites like the Opera Theatre, Trevi Fountain, Piazza di Spagna and other important historic monuments, without threatening the safety of our customers. The location is for sure one of our point of streght ! Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back in the next future. Best regard, Valentona Davani Room division manager

Dear Guest, Thank you for sharing a feedback regarding your stay at Grand Hotel Palatino. We are glad you had a nice experience with us, and that you enjoyed your room and our great breakfast ! Guests love our breakfast because it is plenty of choices; all of our sweets are home made, it is possible to find croissant, cakes, biscuits and tarts … we have a pan cakes dedicated corner, fresh honey and different kind of marmellades. On the salty corner we have a good selection of bread, cold cuts, eggs (scrambled and boiled), aged and fresh cheese (like ricotta cheese), cooked vegetables (different type day by day), bacon and sausages with tomato sauce. We also have many healty proposal like yogurt, dry and fresch fruit, different taste of juice, gluten free products. Waiters use to coming across the table to ask for the hot drinks and all these proposal are included and at disposal of our guest. Then we have a terrific show cooking corner, where Guests can taste our special proposals made at the moment by our lovely chef Sara, some of them with a little charge like waffle with fresh cream, express smooties and centrifuges, and other without any charge. We hope to have the chance to welcome you back to Grand Hotel Palatino in the near future. Warm regards Enzo Ciannelli Hotel manager

Dear Sherriwe thank you for choosin to stay with us and for sharing your impression.We are glad to read that you appreciated our convenient location.Next time, if you will geve us another opportunity we will put even more commitment, in order to have the best evaluation from you !Kind regardsValentina D.Room Division Manager

Dear Steenathank you for choosing to stay at FH55 Grand Hotel Palatino and for sharing your valuable feebdack with us.We are happy to read that you had a positive impression of your experience with us.Thank you also for reporting those aspects you liked less, we will take action to improve this aspects of our service.Hope to welcome you back in future, we assure our best attention all timeSincerelyValentina D.Room Division Manager

Estimada Martadeseamos agradecerle por la revisión sobre su estancia en el Grand Hotel Palatino, disfrutamos muchisimo que usted haya compartido su experiencia con nosotros. El Grand Hotel Palatino està situado centralmente, en el dinamico y animado barrio de Rione Monti, a diez minutos caminando del Coliseo.Desde nuestro Hotel se llega facilmente a muchos otros lugares como el Teatro de la ópera, Fontana de Trevi, La Plaza de Espana y muchos otros importantes momumentos historicos, sin poner en peligro la seguridad de nuestros huespedes. La ubicacion, por cierto, es uno de nuestro puntos fuertes.Le agradecemos tambien por sus palabras amables hacia nuestros servicios y esperamos volver a verle muy pronto.Cordiales SaludosValentina D.Room Division Manager

Gentile EmanueleLa ringraziamo molto per questo bel commento, ne siamo orgogliosi.Speriamo di accoglierla presto nuovamente!Un saluto cordiale

Gentile Silviola ringraziamo infinitamente per aver lasciato una così bella valutazione !Speriamo di rivederla presto al Grand Hotel Palatino.Un saluto cordialeValentina D.Room Division Manager

Gentile MatteoLa ringraziamo per aver condiviso con noi la sua esperienza presso il Grand Hotel Palatino.Ci dispiace leggere che il suo soggiorno non sia stato all'altezza delle sue aspettative in quanto ci impegniamo quotidianamente ad offrire ai nostri ospiti un elevato livello di ospitalità.Per questo motivo ci auguriamo che vorrà darci nuovamente la possibilità di riaccoglierla presso la nostra struttura e di recuperare la sua fiducia nei nostri servizi.CordialmenteValentina D.Room Division Manager

Dear DionisioThank you very much for taking the time to leave your kind feedback following your recent stay at Grand Hotel Palatino.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,ValentinaRoom Division Manager

Chèr Benoitenous vous remercions d’avoir dédié un peu de votre temps précieux à remplir notre questionnaire, ce qui nous permettra de contrôler la qualité de nos services.Nous espérons vous revoir bientôt.Meilleures salutations,ValentinaRoom Division Manager

Dear Christine,Thank you very much for taking the time to leave your kind feedback following your recent stay at Grand Hotel Palatino.We were really happy to read that you have enjoyed the services, your room and the location and that you loved ou breakfast.We look forward to welcoming you back once again in the future.Kind regards,Valentina DavaniRoom Division Manager

Dear Ericwe thanks a lot for your kind feedback ! We are thrilled to read that you found a warm hospitality ! We will share your comment for sure with our Staff and your kind words of appreciation will make them happy. We hope to welcome you back in future !Kind regardsValentina DavaniRoom Division Manager

Dear Albertwe thanks a lot for your feedback. We are happy to read that your stay was pleasant.With pleasure we inform you that we have in programs renovation works. We do hope to welcome you back soon and show you our fantastic rooms.Kind regardsValentina DavaniRoom Division Manager

Thanks a lot Ronald for the top rating assigned!We do hope to welcome you back in future.SincerelyValentina DavaniRoom Division Manager

Dear Lawrence,we are happy that you appreciated our location and the kindness of the staff, they will be immediately informed.On the other hand we are sorry that everything else has not met your expectations, we always try to do our best to make our guests feel at home, if you had reported the problem to us we would try to solve it with a change of room or a check of the water pressure and air conditioning, the reception is always open and ready to assist you.we hope to be able to regain your trust and host you again at the Grand Hotel Palatino. Kind regards

Dear Zacherey,Your generous score and even more your wonderful comments are truly appreciated and they inspire us to keep improving.We hope to welcome you back in the near future!Kind regards,

Dear Paul,Thank you very much for having shared your feedback.We love to see that you enjoyed your stay at Grand Hotel Palatino! Looking forward to welcome you back in the near futureKind regards

Dear Toniwe thanks a lot for the lovely comment and the top rating assigned !Hope to welcome you back very soonWarmest regardsValentina DavaniRoom Division Manager

Dear Matt,thank you for having rated our hotel.I am happy to see that you enjoyed your stay but I have noticed that we did not exceed your expectations.If you have any suggestion please, do not hesitate to share it with us!Kind regards,

Dear Haydee Castillo,Your generous score and even more your wonderful comments are truly appreciated and they inspire us to keep improving to extend personalized experiences to our Guests.Thank you for your motivating recognition and kind regards,

Dear Jordan,Thank you for taking the time to review the Grand Hotel Palatino!All feedback from our customers are always more than appreciated as it allows us to do better and better. We can see that almost everything was up to your expectation like location, breakfast and room...so sorry to see that the restaurants recommended by the front desk have not been good.It is our hope that we will have the pleasure of welcoming you back.Kind regards,

Dear Marc,Thank you so much for having shared your amazing feedback with us!We love to see that you enjoyed your stay at Grand Hotel Palatino and especially our location! Looking forward to welcome you back in the near futureKind regards

Dear Ko,Thank you very much for having shared your feedback.We are sorry to read that the check in did not live up to your expectations, please accept my sincere apologies for any inconvenience caused to you in this matter.Your report has been shared with all staff memberswe hope to be able to host you againBest regards

Dear Maria,We're very sorry that you've not been completely satisfied with our rooms, we always do our best in order to keep them up having a high occupation percentage, maybe yours needs some maintenance on the windows for soundproofing, thanks for the tip our maintainer is working on it.Our staff is 24h available for our guests, in order to assist them with every requests, like having slippers or bathrobe! We will update your profile but please, next time don’t hesitate to contact our Reception and we will make everything for you.We hope you will give us another chance!Our warmest regards,

Dear Emma,Thank you for taking the time to share your impressions of your recent stay at the Grand Hotel Palatino.We are delighted to hear that you had an overall positive experience at our hotel, with a special mention of appreciation for our staff.We will definitely share with them, such comments are a sincere incentive to work better.Thanking you once again, we look forward to welcoming you again in the near future.Sincerely,

Dear Jaime,thank you very much for sharing your feedback regarding your stay at Grand Hotel Palatino.We really value our customers' feedback as it allows us to do always better. We regret to learn that we were not able to meet your expectations at this time, we are committed to ensure that our guests feel special and comfortable and we take into great consideration all the feedback that they provide to us.Hope that we will be able to show you our great level of service should we have the chance to welcome you back to Grand Hotel Palatino in the near future.Warm regardsOmar Djebali Reception Shift Leader

Dear Fereen,thanks a lot for choosing to stay at Grand Hotel Palatino and for sharing your impression with us. We are glad to read that you appreciated many things like the location, reception staff and the food in our restaurant, as well as the air conditioning which is very useful in this very hot period.On the other hand we are sorry to learn that your stay was not in line with our standard of quality, regarding the room not cleaned on the 17th, the “do not disturb” tag was hanging on the door handle and for this reason we did not clean the room, sorry that you had to wait for clean towels. We hope to have the opportunity to welcome you back at Grand Hotel Palatinou. Omar Djebali Reception Shift Leader

Dear Debra,Thank you so much for having shared your amazing feedback with us!hope to host you againWarm regards