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Holiday Inn Express and Suites Rhinelander, an IHG Hotel的評分

2.5 out of 5
Holiday Inn Express and Suites Rhinelander, an IHG Hotel
1958 NAVAJO STREET, Rhinelander, WI

評論

9.4

好極了

10 分，有夠讚；35 則評論中有 27 則" "
8 分，不錯哦；35 則評論中有 6 則" "
6 分，一般般；35 則評論中有 1 則" "
4 分，不太好；35 則評論中有 1 則" "
2 分，很糟糕；35 則評論中有 0 則" "

10/10

整潔度

9.6/10

員工素質

9.6/10

設施服務

10/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Elizabeth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was clean and beautiful. Our room was huge and we had a beautiful view of a forest outside the window!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、設施服務和住宿環境和硬體
Vlean
於 2024 年 5 月住了 3 晚

10/10 有夠讚

maria，houston

喜歡：整潔度、員工素質和住宿環境和硬體
Looks brand new
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Paul

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was wonderful except the water pressure…need to work the kinks out of this new hotel
於 2024 年 5 月住了 5 晚
HIE Team 於 2024年5月22日回覆
Thank you for your feedback. We've contacted the plumbers and will have them come take a look. Thanks for sharing your issues this allows us to work timely to get it fixed.

10/10 有夠讚

Lorene K

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place
於 2024 年 4 月住了 3 晚
HIE Team 於 2024年5月7日回覆
Thank you for choosing to stay with us. We hope to see you again soon!

10/10 有夠讚

Lillie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel seems brand new. Everything was exceptionally clean and the staff members we interacted with were very amicable.
於 2024 年 5 月住了 1 晚
HIE Team 於 2024年5月6日回覆
Thank you for staying with us

10/10 有夠讚

MARGARET

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Construction all around
於 2024 年 5 月住了 1 晚
HIE Team 於 2024年5月5日回覆
Construction should be done by Wednesday 5/8/24. Thank you for choosing to stay with us.

8/10 不錯哦

Norma

喜歡：整潔度、員工素質和住宿環境和硬體
always clean. good breakfast.
於 2024 年 1 月住了 1 晚
HIE Team 於 2024年5月3日回覆
Thank you for choosing us for your stay in Rhinelander, WI. We appreciate your business and your feedback.

8/10 不錯哦

Norma

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's always clean. Quick check in and out. Like the breakfast.
於 2024 年 4 月住了 3 晚
HIE Team 於 2024年5月2日回覆
Thank you for choosing us for your stay!

10/10 有夠讚

Mrs.Tiffany

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was so helpful and kind!
於 2024 年 3 月住了 1 晚
HIE Team 於 2024年4月29日回覆
Thank you for choosing us for your stay.

10/10 有夠讚

Julie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, great breakfast options, also has a decent workout facility.
於 2024 年 4 月住了 2 晚
HIE Team 於 2024年4月26日回覆
Thank you for choosing us for your stay in Rhinelander. Please come again.

10/10 有夠讚

Robin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and quiet. The staff were professional and very friendly.
於 2024 年 4 月住了 1 晚
HIE Team 於 2024年4月22日回覆
Thank you for staying with us! It was a pleasure serving you. We hope to see you again soon!

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
Nice, new facility with everything I expected.
於 2024 年 4 月住了 1 晚
HIE Team 於 2024年4月10日回覆
Thank you for staying with us!

8/10 不錯哦

Aaron

喜歡：整潔度、員工素質和住宿環境和硬體
The pool area is extremely slippery and dangerous.
於 2024 年 4 月住了 1 晚
HIE Team 於 2024年4月10日回覆
I've passed your comments on to our cleaning and maintenance crews. Thank you for sharing your concerns we appreciate you letting us know. We also want to thank you for staying with us. We hope to see you again soon!

10/10 有夠讚

Stacy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is brand new. Fresh and clean. Looks very nice.
於 2024 年 3 月住了 1 晚
HIE Team 於 2024年4月1日回覆
Thank you for staying with us while in Rhinelander. We appreciate you taking the time to give us a review.

10/10 有夠讚

Mary Kaye

Very nice, well kept, hotel.
於 2024 年 3 月住了 1 晚
HIE Team 於 2024年3月26日回覆
We're so glad you chose to stay with us! Can't wait to see you again!

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the decor! Didnt care for main sitting area and dining area and check in area all combined. Felt we were all in each others way.
於 2024 年 3 月住了 2 晚
HIE Team 於 2024年3月22日回覆
Thank you for your kind review. We look forward to having you stay with us again!

10/10 有夠讚

Joe

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place to stay.
於 2024 年 3 月住了 1 晚
HIE Team 於 2024年3月22日回覆
Thank you for your kind review. We look forward to having you stay with us again!

10/10 有夠讚

Danielle

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
HIE Team 於 2024年3月4日回覆
Thank you for staying with us! Please come again!

10/10 有夠讚

Jessica

於 2024 年 2 月住了 2 晚
HIE Team 於 2024年2月20日回覆
Thank you for choosing to stay with us. We hope to see you again soon!

10/10 有夠讚

Dorian

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property. Brand new.
於 2024 年 2 月住了 2 晚
HIE Team 於 2024年2月8日回覆
Thank you for staying with us and sharing your experience. We appreciate your feedback.

10/10 有夠讚

Richard

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
HIE Team 於 2024年2月6日回覆
Thank you for your feedback. We appreciate your comments. We hope you stay again soon!

10/10 有夠讚

Tiisha

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Stay
The hotel was extremely clean and quiet. Staff was accommodating. The only complaint was water temperature. I ran a bath and the water got cold before the run was 1/4 full.
於 2024 年 1 月住了 1 晚
HIE Team 於 2024年1月28日回覆
I sincerely apologize that you had an issue with the water while staying at our Hotel. We want all our guests to have the best experience possible. We have our engineering team looking into this. Please don't hesitate to let our front desk know if you have any issues while staying. Your stay is important to us. Thank you for choosing to stay with us on your last trip.

6/10 一般般

PEGGY

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Beautiful brand new building, staff was very friendly my major issue was noise during sleeping hours. We heard banging and vacuuming on and off waking us up throughout the night. I would imagine this will be resolved shortly. Also pool was not completed if you are wanting that feature.
於 2024 年 1 月住了 1 晚
HIE Team 於 2024年1月17日回覆
We're sorry to hear that you didn't get the rest that you deserve. Our number one priority is making sure that our guests enjoy their stay and feel as if our Hotel is a home away from home. There are still a few areas under construction, however we try not to vacuum after 8 pm. We'll continue to train our staff on the appropriate way to give the best experience to all our guests regardless of construction happening or not. Thank you for taking the time to give us feedback. It is appreciated. Thank you for helping us be the best we can be. The pool should be open very soon.