會議設施

希爾頓雷克雅維克諾帝卡飯店的評分

4 out of 5
希爾頓雷克雅維克諾帝卡飯店
Sudurlandsbraut 2, Reykjavik

評論

9.0

太棒了

10 分,有夠讚;999 則評論中有 589 則" "
8 分,不錯哦;999 則評論中有 295 則" "
6 分,一般般;999 則評論中有 68 則" "
4 分,不太好;999 則評論中有 26 則" "
2 分,很糟糕;999 則評論中有 21 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Brian Yong

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Po Yee

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful night in the hotel . The room is big and clean . The bed is very good quality . We will definitely stay here again when we visit Iceland
於 2023 年 4 月住了 2 晚
Robert 於 2023年5月17日回覆
Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that you had a great night and enjoyed your stay. It's fantastic to know that you found our room spacious, clean, and the bed of high quality.We appreciate your kind words and are delighted to hear that you would choose to stay with us again during your future visits to Iceland.

8/10 不錯哦

wing shun

於 2023 年 1 月住了 2 晚

10/10 有夠讚

TAI-HAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很不錯!
住這些天,唯一有浴缸的飯店!天氣冷泡熱水澡,很棒!
於 2019 年 10 月住了 1 晚

6/10 一般般

K. L.

不喜歡:員工素質
於 2019 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 7 月住了 3 晚
Katrin Birna - Assistant Manager Front Office 於 2019年7月27日回覆
Dear guest, Thank you for the feedback and for staying with us at the Hilton Reykjavik Nordica. We are very happy to hear that you enjoyed your stay with us. We sincerely hope you enjoyed your trip to Iceland! Have a great day. Best regards, Katrin

10/10 有夠讚

Chiumei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店早餐很好吃,房間看出去的海景很美
於 2018 年 3 月住了 2 晚

8/10 不錯哦

shui shan

喜歡:整潔度和客房舒適度
不喜歡:員工素質
員工重冰過冰島

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
总体感觉还不错!房间里的单人床太小!床垫太软!其他都不错

6/10 一般般

Rudolph,Taiwan

喜歡:整潔度和員工素質
low cp hotel
bad location, room is ok, breakfast is the only good point

8/10 不錯哦

Chun-Chieh,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的商務連鎖品牌
舒適的大廳及前台服務

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
早餐選擇多而且豐富,鄰近有便利店。

10/10 有夠讚

YUN CHI VALIZA,香港

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
麻雀雖小,五臟俱全
酒店房間雖小,但整體而言相當舒適,只是隔音效果較差。此外,酒店不在市中心,但會附上通行証讓住客乘搭任何巴士,相當方便。酒店與市中心的路程相距只有5分鐘車程,其實算不上遠離市中心。

10/10 有夠讚

Sigmundur,Hafnarfjordur

喜歡:整潔度和員工素質
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Luca

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Randy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great in house restaurants and bar. Easy access to all locations. Superb staff.
於 2024 年 4 月住了 5 晚
Robert 於 2024年4月17日回覆
Dear Randy,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our in-house restaurants and bar, as well as our convenient location. Our team works hard to ensure that every guest has a great experience, and it's rewarding to know that our efforts have made a positive impact on your stay. We hope to have the pleasure of welcoming you back soon for another enjoyable visit.Warm regards

4/10 不太好

Gloria,Red Oak

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I paid almost 500$ for seven breakfast and it was the same thing every day and their selection was horrible the only good thing about the breakfast was the cappuccino
於 2024 年 3 月住了 7 晚
Robert 於 2024年4月15日回覆
Dear Gloria, Thank you for sharing your feedback with us. We're sorry to hear that your experience with our breakfast offerings did not meet your expectations. Providing a diverse and satisfying breakfast selection is important to us, and we apologize if we fell short in this regard during your stay.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards

10/10 有夠讚

Damodara

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Liked it
於 2024 年 4 月住了 5 晚
Robert 於 2024年4月9日回覆
Dear Damodara, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us.We hope to welcome you back soon for another pleasant stay.Best regards

10/10 有夠讚

Santiago

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The personnel were fantastic, particularly a Brazilian lady who was cleaning the rooms.
於 2024 年 3 月住了 4 晚
Robert 於 2024年4月7日回覆
Dear Santiago, Thank you for your wonderful feedback. We're thrilled to hear that you had a fantastic experience during your stay with us.We will make sure to pass along your kind words to the housekeeper and the rest of our team.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 有夠讚

Sabra

於 2024 年 3 月住了 1 晚
Hilton Reykjavik Nordica 於 2024年4月26日回覆
Dear Sabra, Thank you for your feedback! Best regards,

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel. Great staff.
於 2024 年 3 月住了 1 晚
Robert 於 2024年3月27日回覆
Dear James, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found our hotel beautiful and our staff great.Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your visit.We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we hope to welcome you back for another pleasant stay in the future.Warm regards,Hilton Reykjavík Nordica

10/10 有夠讚

Sandy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was very convenient. The rooms were spacious and well appointed. Great amenities. Would highly recommend
於 2024 年 3 月住了 1 晚
Robert 於 2024年3月21日回覆
Dear Sandy, Thank you for taking the time to leave such a nice review. We're thrilled to hear that you enjoyed your stay with us and that our property met your expectations.It's fantastic to know that you found our rooms spacious, well-appointed, and equipped with great amenities. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we succeeded in doing so during your stay.We truly appreciate your recommendation and your kind words. It means a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind Regards, Hilton Reykjavík Nordica

8/10 不錯哦

Megan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Ralph Edward

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was brilliant. Very comfortable and spacious room. Cleanliness was great too.
於 2024 年 2 月住了 2 晚
Robert 於 2024年2月28日回覆
Dear Ralph Edward, Thank you for taking the time to share your feedback with us. We're happy to hear that you enjoyed your experience with us and that our breakfast, room comfort, and cleanliness met your expectations.Your positive feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again soon!

10/10 有夠讚

Stephen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
2nd time staying here. Fantastic restaurant.
於 2024 年 2 月住了 3 晚
Robert 於 2024年2月20日回覆
Dear Stephen, Thank you for choosing to stay with us again and for taking the time to leave such a positive review. We're thrilled to hear that you had a fantastic experience at our hotel's restaurant.Your continued patronage means a lot to us, and we're delighted that we could provide you with another enjoyable stay. We look forward to welcoming you back for many more memorable experiences in the future.If there's anything specific you'd like for your next stay, please feel free to let us know. Thank you for choosing Hilton Nordica, and we can't wait to host you again soon.

8/10 不錯哦

Celeste Marie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Jack

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good stay overall. Clean and spacious rooms for this area. My room was warm even with the heat completely shut off I kept the window open 24/7. Bar service was unfriendly and horribly expensive. Dining/ coffee shop access almost disappeared in this section of town in the weekend.
於 2024 年 2 月住了 5 晚
Robert 於 2024年2月18日回覆
Dear Jack, Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found our rooms to be clean and spacious, and we appreciate your positive comments about your overall experience.However, we apologize for the issues you encountered with the temperature in your room and the unfriendly service at our bar. Providing a comfortable and welcoming environment for our guests is our priority, and we regret any inconvenience caused. We will address your concerns with our team. Additionally, we apologize for any inconvenience caused by limited dining and coffee shop options in the area over the weekend. We understand the importance of convenient amenities for our guests, and we will explore ways to improve in this regard.Your feedback is valuable to us as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing our hotel, and please don't hesitate to reach out if there's anything else we can assist you with.

8/10 不錯哦

Grahame

於 2024 年 2 月住了 3 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gut
Alles prima, gerne wieder.
於 2024 年 2 月住了 1 晚
Robert 於 2024年2月18日回覆
Dear Sir or Madam, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us and that you are willing to come back again.It was our pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay. If there is anything specific you would like for your next visit, please do not hesitate to let us know.Thank you for choosing our hotel, and we can't wait to host you again soon!

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice And quiet
於 2023 年 12 月住了 6 晚
Robert 於 2024年2月18日回覆
Dear Jessica, Thank you for sharing your feedback with us. We're delighted to hear that you found your stay at our hotel to be nice and quiet.Ensuring a peaceful environment for our guests is one of our top priorities.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we hope to hosting you again soon.

8/10 不錯哦

Annika

於 2024 年 2 月住了 2 晚

8/10 不錯哦

Patricia

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The property was clean and the staff was helpful, the location was the only negative as there wasn’t really much within walking distance in terms of restaurants and shops. I would choose a hotel in city center if I were to return.
於 2024 年 1 月住了 3 晚
Robert 於 2024年2月4日回覆
Dear Patricia, Thank you for sharing your thoughts on your recent stay with us. We're pleased to hear that you found our property clean, and our staff helpful. Your feedback is important to us, and we appreciate your honesty about the location.We understand the importance of proximity to restaurants and shops, and we regret that our current location did not fully meet your expectations in this regard. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure a more satisfying stay. Thank you for choosing Hilton Nordica.

10/10 有夠讚

Malina

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

gudrun Lara

情侶出遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Thank you for you respond to our complain
於 2024 年 1 月住了 2 晚

4/10 不太好

真實旅客

商務旅客
喜歡:客房舒適度
I enjoyed the breakfast and the - for a hotel -good gym. The room was ok, but pretty basic and in need of some love. Quiet, though. I think I was pretty unlucky to always bump into that grumpy receptionist, all other staff members were a delight, though.
於 2024 年 1 月住了 4 晚
Robert 於 2024年2月4日回覆
Dear Sir or Madam,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed our breakfast and the gym.Your comments about the room have been noted, and we appreciate your honest feedback. We continuously strive to improve our accommodations, and your insights will certainly contribute to our ongoing efforts.We apologize for any inconvenience caused by your interactions with one of our front desk agents. Providing exceptional service is our priority, and we will address this matter to ensure a more positive experience for all our guests.On the other hand, we're pleased to hear that the rest of our staff members left a positive impression on you. Your kind words are a great motivation for our team.We value your patronage and hope to have the opportunity to welcome you back. If you plan to visit again, please feel free to contact our front desk team directly, and we'll do our best to make your stay even more enjoyable.Thank you for choosing Hilton Nordica, and we appreciate your understanding.

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is a true 4 star hotel, great facilities, food and drinks, and of an amazing front staff. Hanna, Krissa and especially Siggurgier were extremely helpful in making our stay an absolute pleasure. Highly recommended accommodations.
於 2024 年 1 月住了 3 晚
Robert 於 2024年2月4日回覆
Dear James, Thank you for taking the time to share such a positive review of your stay at our hotel. We are thrilled to learn that you found our facilities, food, and drinks to your satisfaction, and we truly appreciate your kind words about our front desk staff.Hanna, Krisana, and Sigurgier are invaluable members of our team, and it's heartening to hear that their service made your stay a pleasure. We will make sure to pass along your compliments to them.Your recommendation means a lot to us, and we look forward to the opportunity of hosting you again in the future. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing Hilton Nordica.

4/10 不太好

Qing Xin

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The front desk staff really spoilt the stay for us. Unwelcoming, wrong information and even gave the wrong rooms to us. Eventually my boss had the single bed room and I had the double room. Only found out during breakfast the next morning. Terrible when I specifically asked her if the rooms are different and she replied no they are the same.
於 2024 年 1 月住了 1 晚
Robert 於 2024年2月4日回覆
Dear Qing Xin, Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced with our front desk staff and the room assignment.Your comments are deeply concerning, and we understand how frustrating it must have been to receive incorrect information and room assignments. We sincerely regret any disruption this may have caused to your stay.Your feedback is crucial in helping us improve our services, and we take your comments seriously.We would like to extend our sincerest apologies for falling short of your expectations. If you consider giving us another opportunity, please contact our front desk team directly, and we will make every effort to ensure your future stay is seamless and enjoyable.Thank you for bringing this matter to our attention, and we appreciate your understanding.

10/10 有夠讚

Burcu

於 2024 年 1 月住了 4 晚

10/10 有夠讚

TUNA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very convenient for families. It has a nice Nordic Spa for adults. The bar and sitting areas are very cosy. The atmosphere definitely reflects the New Year vibe.. The breakfast was so rich and delicious. They serve happy hour every evening on the executive lounge, free drinks and snacks.. absolutely perfect..
於 2023 年 12 月住了 1 晚
Robert 於 2024年2月4日回覆
Dear Tuna, Thank you for taking the time to share such a delightful review of your stay at our hotel! We're thrilled to hear that you found our property convenient for families and enjoyed the amenities we have to offer.It's wonderful to know that you appreciated the Spa, the cozy bar and sitting areas, and the New Year vibe that permeates our atmosphere. We're also glad the breakfast lived up to your expectations.We're also pleased that you enjoyed the happy hour in the executive lounge with complimentary drinks and snacks. Providing a perfect experience for our guests is our top priority, and your positive feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you and your family back to our hotel on your future visits. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again!

10/10 有夠讚

Xavier

於 2023 年 12 月住了 3 晚

8/10 不錯哦

A

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Olafur

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Francisco

於 2023 年 12 月住了 3 晚

10/10 有夠讚

David,Louisville

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Vincent

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚

6/10 一般般

Pradeep K

於 2023 年 12 月住了 2 晚

8/10 不錯哦

John-Oskar

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Ævar

喜歡:住宿環境和硬體和客房舒適度
不喜歡:整潔度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

KIHYUN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 5 晚