高級寢具、舒適加層、熨斗/熨衣板、免費無線上網
查看供應情況

拉皮德城/黑山溫德姆旅遊旅館的評分

2.5 out of 5
拉皮德城/黑山溫德姆旅遊旅館
1550 N La Crosse St, Rapid City, SD

評論

7.6

不錯哦

10 分，有夠讚；472 則評論中有 161 則" "
8 分，不錯哦；472 則評論中有 164 則" "
6 分，一般般；472 則評論中有 66 則" "
4 分，不太好；472 則評論中有 35 則" "
2 分，很糟糕；472 則評論中有 46 則" "

8.0/10

整潔度

8.2/10

員工素質

7.0/10

設施服務

7.6/10

住宿環境和硬體

6.6/10

環保程度

評論

6/10 一般般

Gregory

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Fridge wouldn't close
於 2024 年 3 月住了 1 晚

2/10 很糟糕

James

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
NO ONE TOLD US
when er arrived we found that the City of Rapid City had closed this hotel down due to multiple code violations. we had made our reservations a couplr of months in advance. Imagine our reaction to drive up after a long days travel with tired grandchildren to find we had no place to stay. As there was some type of convention going on most hotels in the vincinty were full. If we had been notified we could have made other reservations. This hotel had been closed for over a month. A BOUGHT lesson is a lesson well learned. Always check your reservations a week or so before you go. NO one notified us!
於 2023 年 9 月住了 5 晚

10/10 有夠讚

Manuel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tolles, sauberes Motel. Gibt nichts zu bemängeln. Gutes Frühstück!

2/10 很糟糕

Rebecca

The hotel had to move me to the econolodge for some unclear reason. They claimed they called me all day but I never received a call.
於 2023 年 8 月住了 1 晚

6/10 一般般

Deborah

團體旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
When we entered the property, the side door was propped open with a rock since the door was out of order. When we got to our room, the door was open. We figured out that the door did not fully close when let go, it had to be pulled shut. These two items did not make us feel safe. The room itself was clean. The complementary breakfast was ok, no meat was served.
於 2023 年 7 月住了 1 晚

6/10 一般般

Rosario

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Sandeep

喜歡：整潔度、員工素質和住宿環境和硬體
Overall good
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質和住宿環境和硬體
Location
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 3 晚

6/10 一般般

Nancy

喜歡：整潔度
不喜歡：員工素質
於 2023 年 7 月住了 2 晚

2/10 很糟糕

Theresa

不喜歡：整潔度、員工素質和住宿環境和硬體
The rooms had a funny smell to them, and the phones were broken. No buttons were on them when I tried to call the front desk to ask a question the TV remote was broken so we couldn’t watch the news when we got back to our room which I guess that’s not a big deal we could look it up on our phones, but we just wanted to relax and watch a little TV when we got back from our day. One of the rooms had a very strong odor, and we tried everything we could to dissipated, and nothing was working. When checking in I tried telling the person I had three reservation numbers and instead she asked my name and two were under my name, and one was under my dad‘s name and she was rude when I she tried to tell me I had two rooms when I did have three booked together. Also, the breakfast was terrible. There was no flavor to it and the only thing we ate was maybe some toast before we left for the day.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Kimberly

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I didn't like that the side door wasn't working so I had to walk way around the building.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Sandra

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Some attention needed
The hotel is clean and staff is excellent. Good location, close to gas stations, restaurants and drugstore. The rooms need some attention. The last time we stayed here the carpeting was torn in two places. This time the bathroom door was broken and would not close. The owner needs to fix the maintenance items or we will not be able to stay here again. Its really too bad. We like the hotel.
於 2023 年 7 月住了 1 晚

4/10 不太好

LORI

不喜歡：整潔度、員工素質和住宿環境和硬體
This property is old and dirty! The room smelled damp and dirty, the lamp didnt work, the bathroom vanity light cover was missing, the shower/tub water would not fully turn off, the picture over the bed was gone (empty screws on the wall!), and the carpet and chairs in the room were filthy.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Steve

於 2023 年 7 月住了 1 晚

4/10 不太好

Jennifer

於 2023 年 7 月住了 1 晚

6/10 一般般

Paul

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Adequate but barely
The rooms were damp and musty smelling. The whole hotel needs updating and renovation.
於 2023 年 6 月住了 4 晚

8/10 不錯哦

tania

家庭旅遊
Good staff,good location
於 2023 年 6 月住了 4 晚

6/10 一般般

真實旅客

家庭旅遊
不喜歡：員工素質
Don’t expect great service, or anyone to answer.
I have a neutral rating for everything because we didn’t actually stay at this hotel. We experienced a catastrophic mechanical issue and were unable to make our stay. When I called to let the hotel know, I spoke to someone whose English was so poor we struggled to understand each other. He did say he would talk to a manager about waiving the no-show fee, and that the manager would call me back. I never received a call. When I tried to call back and talk to someone, the phone just rang and rang. The only communication I ever got from them was a charge on my credit card for the stay we couldn’t make. The negative service experience rating is based on my inability to even communicate with hotel staff to make my case. While I understand it was their right to charge me for the stay, I also consider it poor customer service in a situation that was beyond my control. Above and beyond is not a thing to expect at this hotel; even communicating is apparently a struggle for them, so I can’t even say they do the bare minimum. I will avoid booking Quality Inns in the future. It was terrible experience at a stressful time.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Julie

情侶出遊
Needs an update.
於 2023 年 7 月住了 1 晚

4/10 不太好

LeeAnna

親子旅遊
不喜歡：整潔度和住宿環境和硬體
This is an overall disappointing hotel. They did not have the following: a pack-and-play for my infant daughter, a working hot tub (previous reviews have shown it to be out of order for over a year!), a microwave to heat up food, and adequate cleaning services. Our curtains were ripped, light bulbs in our room did not work, and there were stains on the bed sheets. I also did not feel safe here. Guests were constantly propping doors open with rocks (probably because their outside doors were out of order), there were large pictures that were not hung up on the wall properly (could have fallen on my 10 year old daughter) and we occasionally smelled weed or heard very noisy guests. I will give the woman behind the front desk credit because she did give me access to the kitchen to heat up my food, but this shouldn't be an issue if the hotel would provide consistent amenities. I will not be staying here again until the maintenance and management gets their sh!t together to fix these inconveniences for their guests.
於 2023 年 6 月住了 2 晚

6/10 一般般

Larry

喜歡：員工素質
不喜歡：住宿環境和硬體
Clean enough but poorly maintained
於 2023 年 6 月住了 2 晚

2/10 很糟糕

Taylor

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Definitely needs to renovated. Dark and smelly. Mattresses were old! Definitely a place to stay as a poor college kid on a road trip.
於 2023 年 6 月住了 1 晚

4/10 不太好

Ashley

家庭旅遊
不喜歡：整潔度
Surprisingly disappointed
We've stayed at quality inn's before and this one was very disappointing. The hotel was not very clean, we had to change our own trash, and we had to ask them for clean towels. We stayed for 5 nights, and we had to ask them to clean our room. Our room smelled like mildew. The breakfast was not pleasing either.
於 2023 年 6 月住了 5 晚

10/10 有夠讚

shannon

於 2023 年 6 月住了 1 晚

10/10 有夠讚

deborah

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質和住宿環境和硬體
Close to the highway
於 2023 年 6 月住了 1 晚

6/10 一般般

Udo Volker

情侶出遊
Durchschnittlich
於 2023 年 6 月住了 3 晚

8/10 不錯哦

Anita

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, comfy, Super Nice Staff
Room was very clean and comfortable. Location was perfect for 1 night driving through along our trip. Staff was very kind and helpful. Would stay again if in the area.
於 2023 年 6 月住了 1 晚

4/10 不太好

Lauren

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Catherine

喜歡：整潔度和住宿環境和硬體
The front desk person was inexperienced and caused us a 1hr checkin because he entered the wrong price to Expedia and then blamed the card decline on them. He was also hard to understand and limited in English.
於 2023 年 6 月住了 1 晚

6/10 一般般

Robert

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Not worth it
We picked this room because of the good reviews. I’m not sure who is rating this place highly. Our first room smelled terrible, wasn’t clean, and was falling apart (literally stuff hanging from ceiling, wallpaper pealing etc ) thankfully they got us a different room, and that smelled better. The property must be old and is in desperate need of a remodel. No elevator, which may be an issue for people with mobility issues. One of the stairway doors was out of order, the bathtub plug wouldn’t hold water, the shower head sprayed outside the bath area by a lot (couldn’t adjust the shower head pattern), the breakfast was out of simple things like milk, eggs, etc. I don’t normally rate stays, but I felt someone should let others know this place isn’t living up to the glowing reviews. I just don’t understand unless maybe our wing isn’t renovated and other wings are ?? I’d pay $100 to stay here but it isn’t worth much more from what we’ve seen.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Leeanne

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 6 月住了 1 晚

10/10 有夠讚

gary

於 2023 年 6 月住了 1 晚

8/10 不錯哦

james

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had an issue with the first room smell but they moved us and everything was fine.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

MARIE

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Gloria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
RC Quality Inn & Suites
This Hotel in Rapid City,SD is one of the ones that I would stay at again & again! Everything is very Clean & has no real bossy message anywhere in the building. Like one place the message at the desk says hang up your towels & reuse if staying more than one day.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

KARI，Powell

於 2023 年 5 月住了 1 晚

8/10 不錯哦

Daniel E

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed.
於 2023 年 5 月住了 2 晚

2/10 很糟糕

Patrick

不喜歡：員工素質和住宿環境和硬體
Terrible
於 2023 年 5 月住了 1 晚

2/10 很糟糕

Marlarae

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I didn't even get to stay in the hotel because I didn't know about there 150 fee I'm very upset because I paid for the room but didn't stay in it I would like a refund.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Richard L

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
door
room was clean and nice only thing side door to come in was broken
於 2023 年 3 月住了 1 晚

6/10 一般般

Dion Michael

家庭旅遊
Room had NO light bulbs, it wz dusty and was unvacuumed, the lady at the front desk tried and say we did it...I stayed cause every other motel was booked for the basketball tourneys.
於 2023 年 3 月住了 2 晚

6/10 一般般

Robert

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2023 年 3 月住了 1 晚

8/10 不錯哦

DeeDee，Rapid City

於 2023 年 3 月住了 2 晚

8/10 不錯哦

Dale

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Doerte

於 2023 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 4 晚
JilLayne 於 2023年3月24日回覆
We are glad you enjoyed your stay!

4/10 不太好

Lucia

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I don’t like noise I don’t like that.no clean I don’t like customer service nothing
於 2023 年 2 月住了 1 晚

6/10 一般般

Joanne

家庭旅遊
Needs updates
於 2023 年 1 月住了 4 晚

8/10 不錯哦

Roger

於 2023 年 1 月住了 2 晚