I booked a king-size one bed room on line. I arrived earlier on the day, the staff at front desk confirmed my reserbation. But when I check-in later at evening, they told me they had no more king size one-bed room available, neither did my colleague. They wish to give us single two-bed room as substitute. We rejected and argued. Finally their manager showed up and gave us what we booked , the king size one-bed room, without saying any words. I wandered if the staff lied to us or just midunderstanding?
WW
8/10 不錯哦
HUIJUN,中国,深圳
2015年6月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
要去杜克大学的朋友建议住这家酒店
停车方便,房间整洁,设施也很好,重要的是价格也不错,离杜克大学走路就到,下次来还住这里。
HUIJUN
10/10 有夠讚
Jack
情侶出遊, 商務旅客
2024年5月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Check in was flawless. You man checking me in was personable, very courteous and with a smile
Jack
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Pieter,Chesapeake
情侶出遊, 商務旅客
2024年5月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great lodge for medical overnights for patients or family members