外觀

青島頤中皇冠假日酒店 - IHG 旗下飯店的評分

4 out of 5
青島頤中皇冠假日酒店 - IHG 旗下飯店
香港中路 76 號, 青島市, 山東省

評論

8.2

非常好

10 分,有夠讚;317 則評論中有 120 則" "
8 分,不錯哦;317 則評論中有 138 則" "
6 分,一般般;317 則評論中有 38 則" "
4 分,不太好;317 則評論中有 12 則" "
2 分,很糟糕;317 則評論中有 9 則" "

8.2/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Desheng

喜歡:整潔度、員工素質和住宿環境和硬體
非常好的住宿,富裕态度又很好
於 2024 年 4 月住了 8 晚
Colin Chai 於 2024年4月27日回覆
亲爱的Desheng您好!非常感谢您对我们酒店的高度评价,我们非常荣幸能够为您提供优质的住宿服务。我们一直致力于为客人提供温馨舒适的住宿环境和热情周到的服务,让每一位客人都能感受到家的温暖。听到您对我们的服务态度如此满意,我们感到非常开心!次感谢您对我们的肯定和信任,我们会继续努力,为您提供更加优质的服务和更加舒适的住宿环境。期待您的再次光临!

10/10 有夠讚

jie

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Colin Chai 於 2023年10月17日回覆
Dear Guest, Your feedback is greatly appreciated. Thank you again for your feedback and support. We look forward to welcoming you again soon!

8/10 不錯哦

YUNFEI

於 2023 年 2 月住了 3 晚

4/10 不太好

Jie

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
便捷开会的酒店
在度假酒店里面,皇冠算是商务酒店,欧洲风格装修,但装修很有年代感,纸巾盒和浴室有锈迹,开会商务还是很方便的,离海边距离也很近。
於 2022 年 8 月住了 4 晚

8/10 不錯哦

Chen Wei

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
一般般
有點老舊,還算舒服 但在給我一次機會 會多花點錢住香格里拉
於 2021 年 5 月住了 7 晚

8/10 不錯哦

真實旅客

於 2019 年 12 月住了 4 晚
Colin chai 於 2019年12月18日回覆
尊敬的客人,您好!感谢您入住酒店,酒店成熟的地理位置、方便的交通、齐全的设施配套和周到殷勤的服务都是我们赢得性价比的原因。另外,我们也会不断提高酒店各方面细节与服务的管理,务求能为您提供更加贴心如意的服务。恭候您的再次光临。谢谢!

10/10 有夠讚

Cris

情侶出遊, 商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
特別讚的是服務人員親切友善主動,非常有禮貌,床很舒適。唯一缺點是窗邊及窗玻璃有大量灰塵,即使有青島美景,卻看不清楚大打折扣,略感可惜
於 2019 年 10 月住了 2 晚
simon song 於 2019年11月25日回覆
亲爱的客人,您好:感谢您选择青岛颐中皇冠假日酒店并在百忙之中分享您的入住体验。很高兴看到您对我们的服务、床品感到满意。青岛颐中皇冠假日酒店把每一位顾客都当做家人,最在乎您的点滴感受,因此努力为您创造家一般温馨舒适的居停环境,为您提供个性化贴心周到的服务。对于您提出玻璃灰尘的问题,我们已反映至相关管理部门,酒店也会加强卫生方面的管理,期待您的再次光临并见证我们的改变!

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
於 2019 年 10 月住了 3 晚
simon 於 2019年10月13日回覆
尊敬的客人,您好!感谢您入住酒店。酒店成熟的地理位置、方便的交通、齐全的设施配套和周到殷勤的服务都是我们赢得性价比的原因。另外,我们也会不断提高酒店各方面细节与服务的管理,务求能为您提供更加贴心如意的服务。恭候您的再次光临。谢谢!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good location, room was clean. good for short business trip.
於 2019 年 9 月住了 2 晚
市场传讯部 於 2019年10月3日回覆
Dear Guest, Thank you for taking the time to share your recent stay experience at Crowne Plaza Qingdao with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
とにかく古い!
2000年開業したホテルですごく古い。トイレのランプが落ちそうな感じがする。ただ部屋が広い
於 2019 年 9 月住了 1 晚
市场传讯部 於 2019年10月2日回覆
先日の当ホテルでのご滞在に関するご意見をお聞かせいただきありがとうございました。客室に問題があり、快適なご滞在をご提供できず、心よりお詫び申しあげます。お客様からご指摘いただいた問題については、直ちに対処させていただきます。貴重なご意見をお寄せいただきありがとうございました。またの機会のご利用をお待ちしております。

6/10 一般般

Jianfeng

喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
房间比较旧,房间和楼道有异味
於 2019 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 4 晚

8/10 不錯哦

kwok chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚

2/10 很糟糕

Yin Ling

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常之差,酒店太舊廁所又超級細,服務也不好。但位置是不錯的。
於 2017 年 10 月住了 4 晚

10/10 有夠讚

yu ting

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常舒服的一間,隔音設備非常好!房間也很乾淨,床睡起來不太軟也不過硬。早餐非常豐盛!游泳池也很棒。雖然現在還沒有地鐵可以到,但是之後二號線就直接坐到飯店門口,希望快點通!

8/10 不錯哦

Roland

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
一家中规中矩的酒店,没有惊喜,但不会让你失望。地点是非常方便,附近有购物商场,与旅游必到食肆与帆船中心。下次会再入住。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
細心的房務人員及接待入住有礼
健身器械已殘舊了! 家務人員很細心。

10/10 有夠讚

WEIYI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Elton Ho,Taichung

住宿體驗感覺平平
還不錯,但是冰箱的電源拔掉感覺不是很好,清潔度上是還好,不過此次行程主要是打球,所以呆在飯店的時間沒有很長。

8/10 不錯哦

Chan Kit Ling

喜歡:員工素質

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient
It's a convenient hotel with easy access to anywhere. Service ok. Yet breakfast so so as the smell of cooking is very overwhelming.

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
Hotel service generally is good, the house keeper is exceptionally nice and helpful. However, some of the front desk staffs are not friendly and helpful.

6/10 一般般

mei ling,香港

喜歡:整潔度和客房舒適度
青島頣中皇冠酒店
房間舒適,整㓗。 但10月28晚無法用電腦上網。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地点方便
地点方便

10/10 有夠讚

Qing Ran,beijing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
还会再来的
感谢酒店给我们免费升级到海景套房,俱乐部楼层(37层)服务员都非常礼貌,住宿期间非常舒心。房间干净、舒适。餐食也不错,赞一个。以后有机会还会再来的。

8/10 不錯哦

呵呵

喜歡:整潔度、員工素質和客房舒適度
点评
位置好,设施旧,早饭一般。

4/10 不太好

Alex King Fai,HK

不喜歡:整潔度、住宿環境和硬體和客房舒適度
.
It was a hot day. and Hotel staff told me there is no in-room temperature adjustment until later in the evening. I was quite surprised and unhappy about it, but the only thing I could do was to request for another cooler room, which eventually it was granted. Some staff was polite and professional, some were not.

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
Service can be improved.
This is quite a nice hotel with a good location. Bell boy service is almost non-existing as we were not gievn any assistance when arrived and checked out to get onto the taxi. Besides, there were girls in the hotel lobby even as late as mid-night to try to talk and befriend with male tourists!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務良好、房型大又舒適
房間空間大且舒適!當日共入住三間房,但很可惜都不是面海景方。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務優良
因逢當日報告入住時間較晚,飯店人員主動提供房型昇等服務,給了我們超舒適的一晚!

8/10 不錯哦

真實旅客

喜歡:整潔度
酒店条件还行
位置很好但很旧,而且双人床太小

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
环境不错
环境不错,有点旧

10/10 有夠讚

miao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
大气
挺好的,因为住的是套房,所以各方面感觉都不错,就是房间装修感觉有好长时间了,欧式风格吧,整体还是很满意的

2/10 很糟糕

Munawwar

不喜歡:整潔度和住宿環境和硬體
The property dosent have Wifi for foreigners and hygiene issues
於 2024 年 4 月住了 1 晚

8/10 不錯哦

MI suk

家庭旅遊
喜歡:整潔度和員工素質
The all furniture is older and room heater wasn't work. Other than that it is okayed.
於 2024 年 4 月住了 2 晚
Colin Chai 於 2024年4月15日回覆
I'm sorry to hear that your experience with the furniture and room heater was not satisfactory. We will definitely take this feedback seriously and make the necessary improvements to ensure a better guest experience in the future.Meanwhile, I'm glad to hear that you found other aspects of your stay to be acceptable. We appreciate your understanding and patience during this matter.If you have any other concerns or requests, please do not hesitate to contact us. We are always here to assist you and ensure that your stay is as comfortable and enjoyable as possible.Thank you for choosing our hotel and for taking the time to provide feedback. We look forward to welcoming you again in the future!

10/10 有夠讚

Jie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2024 年 4 月住了 2 晚
Colin Chai 於 2024年4月11日回覆
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 有夠讚

Jose Ignacio

喜歡:整潔度和員工素質
Excelente atención solo le faltan acondicionar más modernas las habitaciones, pero todo muy bien .
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Douglas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體

6/10 一般般

Patrick

商務旅客
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Well located, but old interior that should be remade.
於 2023 年 11 月住了 1 晚

6/10 一般般

Ximena

情侶出遊, 商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
Property needs repairs. Plumbing piping smell in the bathroom. Shower walls need improvement. Very poor lighting in all areas, bedroom, bathroom. Sofa needs to be replaced. Windows need to be cleaned.
於 2023 年 11 月住了 4 晚
Colin Chai 於 2023年11月27日回覆
ear Guest, We appreciate your feedback and we are glad you enjoyed your stay at the Crowne Plaza Qingdao.In regard to the issues with the bathroom layout, We truly apologize for any inconveniences caused. We will definitely share your housekeeping concerns with our executive team so that we can make the necessary improvements going forward.Thank you for choosing our hotel and we hope to see you again soon!

8/10 不錯哦

YOONSUNG

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location but old facility
comfortable and not bad breakfast. Location is good
於 2023 年 10 月住了 2 晚
Colin Chai 於 2023年11月27日回覆
Dear Guests, Thank you for taking the time to share your experience on your recent stay at the Crowne Plaza Qingdao. We are pleased to hear you had a memorable experience. Our team is committed to always providing the highest guest satisfaction for all of our guests. We will continuously strive for excellence. Thank you again for your compliments. We look forward to serving you again on your next visit to Qingdao!

8/10 不錯哦

ken

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the traffic getting to the centre of Qingdao is very bad, but if it where you need t be then this hotel is very well positioned and is a great choice.
於 2023 年 9 月住了 2 晚
Colin Chai 於 2023年10月17日回覆
Dear Guest, Thank you for your stay in Crowne Plaza Qingdao. The hotel has a good location in central Qingdao, It is just 40 minutes drive to Liuting Airport, and 20 minutes drive to the railway station. Meanwhile it is walk distance to subway line 2 & line 3, which will lead you to most of attractions in Qingdao, including Eight Great Passes, Qingdao Polar Ocean World and May Fourth Square. Traffic is very convenient to visit Qingdao. In addition, there are many convenience shops and restaurants around us. Many thanks for your support; we hope to have more opportunities to serve you!

10/10 有夠讚

Jun

喜歡:設施服務
Front desk staff is very nice, give me a free upgrade
於 2023 年 10 月住了 2 晚
Colin Chai 於 2023年11月27日回覆
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 不錯哦

Patrick

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Colin Chai 於 2023年10月3日回覆
Dear guest, Thanks for choosing our hotel during your trip in Qingdao. We are very happy to know that you are satisfied the location and the service of our staff. We will keep improving ourselves to provide the best experience to our guests. Thank you again for your feedback and support. We look forward to welcoming you again soon.

10/10 有夠讚

Marian

商務旅客
喜歡:員工素質和客房舒適度
The reception upgraded us to a suite and we are grateful for the extra mile. Though the hotel is dated and needs some renovations, we are glad that the suite is comfortable and the beddings / towels / pillows are relatively new and well maintained. The tables and drawers / bathroom tiles clearly need some refurbishing.
於 2023 年 9 月住了 3 晚
Colin Chai 於 2023年9月17日回覆
Thank you for taking the time to give us your feedback after your recent stay. We are pleased that you enjoyed our Hotel's location. However, We are disappointed that you did not receive the level of service we pride ourselves on. Please accept our sincere apologies. We would welcome an opportunity to speak with you further about your stay so that we can ensure our service and the experience we provide upholds to the high level Crowne Plaza Hotel is known for.We do hope you will give us another opportunity to regain your trust in us.

4/10 不太好

Roger,Ayutthaya

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Never will stay there again. Old, dirty, run down.
於 2023 年 8 月住了 3 晚
Colin Chai 於 2023年10月9日回覆
Dear Guest, Thanks for choosing our hotel for staying, And thank you for taking the time to fill in a review on expedia following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations and would like to extend our most sincere apologies!It is always important for us to receive constructive feedback in order to take the appropriate action and for us to improve ourselves. Our hotel will be renovated soon and we hope to create more comfortable environment to you in the future. Thank you once again for your time and we look forward to welcoming you during your next visit to Qingdao. With best regards.

4/10 不太好

Hisashi

商務旅客
不喜歡:整潔度和住宿環境和硬體
値段に見合っていない 部屋も風呂もそんなに綺麗じゃないし、古い感じがする
於 2023 年 6 月住了 1 晚
Colin Chai 於 2023年6月27日回覆
Dear Guest, We appreciate your feedback and we are glad you enjoyed your stay at the Crowne Plaza Qingdao.In regard to the issues with the bathroom layout, We truly apologize for any inconveniences caused. We will definitely share your housekeeping concerns with our executive team so that we can make the necessary improvements going forward.Thank you for choosing our hotel and we hope to see you again soon!

2/10 很糟糕

jiwhan

於 2023 年 5 月住了 1 晚

4/10 不太好

Juan Francisco

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bad experience
smell to cigarrete, old room, dirty carpet, old bathroom, noice, lot of time waiting the elevators. Good breakfast
於 2023 年 4 月住了 2 晚