very good location, room was clean. good for short business trip.
真實旅客
於 2019 年 9 月住了 2 晚
市场传讯部 於 2019年10月3日回覆
Dear Guest, Thank you for taking the time to share your recent stay experience at Crowne Plaza Qingdao with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
It's a convenient hotel with easy access to anywhere. Service ok. Yet breakfast so so as the smell of cooking is very overwhelming.
真實旅客
8/10 不錯哦
真實旅客
2015年11月8日
喜歡:整潔度和客房舒適度
Hotel service generally is good, the house keeper is exceptionally nice and helpful. However, some of the front desk staffs are not friendly and helpful.
It was a hot day. and Hotel staff told me there is no in-room temperature adjustment until later in the evening. I was quite surprised and unhappy about it, but the only thing I could do was to request for another cooler room, which eventually it was granted. Some staff was polite and professional, some were not.
Alex King Fai
8/10 不錯哦
真實旅客
2014年11月22日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Service can be improved.
This is quite a nice hotel with a good location. Bell boy service is almost non-existing as we were not gievn any assistance when arrived and checked out to get onto the taxi. Besides, there were girls in the hotel lobby even as late as mid-night to try to talk and befriend with male tourists!
The property dosent have Wifi for foreigners and hygiene issues
Munawwar
於 2024 年 4 月住了 1 晚
8/10 不錯哦
MI suk
家庭旅遊
2024年4月14日
喜歡:整潔度和員工素質
The all furniture is older and room heater wasn't work. Other than that it is okayed.
MI suk
於 2024 年 4 月住了 2 晚
Colin Chai 於 2024年4月15日回覆
I'm sorry to hear that your experience with the furniture and room heater was not satisfactory. We will definitely take this feedback seriously and make the necessary improvements to ensure a better guest experience in the future.Meanwhile, I'm glad to hear that you found other aspects of your stay to be acceptable. We appreciate your understanding and patience during this matter.If you have any other concerns or requests, please do not hesitate to contact us. We are always here to assist you and ensure that your stay is as comfortable and enjoyable as possible.Thank you for choosing our hotel and for taking the time to provide feedback. We look forward to welcoming you again in the future!
10/10 有夠讚
Jie
家庭旅遊
2024年4月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
Jie
於 2024 年 4 月住了 2 晚
Colin Chai 於 2024年4月11日回覆
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
10/10 有夠讚
Jose Ignacio
2024年1月8日
喜歡:整潔度和員工素質
Excelente atención solo le faltan acondicionar más modernas las habitaciones, pero todo muy bien .
Jose Ignacio
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Douglas
2023年12月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Douglas
6/10 一般般
Patrick
商務旅客
2023年11月25日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Well located, but old interior that should be remade.
Patrick
於 2023 年 11 月住了 1 晚
6/10 一般般
Ximena
情侶出遊, 商務旅客
2023年11月25日
喜歡:員工素質
不喜歡:住宿環境和硬體
Property needs repairs. Plumbing piping smell in the bathroom. Shower walls need improvement. Very poor lighting in all areas, bedroom, bathroom. Sofa needs to be replaced. Windows need to be cleaned.
Ximena
於 2023 年 11 月住了 4 晚
Colin Chai 於 2023年11月27日回覆
ear Guest, We appreciate your feedback and we are glad you enjoyed your stay at the Crowne Plaza Qingdao.In regard to the issues with the bathroom layout, We truly apologize for any inconveniences caused. We will definitely share your housekeeping concerns with our executive team so that we can make the necessary improvements going forward.Thank you for choosing our hotel and we hope to see you again soon!
8/10 不錯哦
YOONSUNG
商務旅客
2023年10月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location but old facility
comfortable and not bad breakfast. Location is good
YOONSUNG
於 2023 年 10 月住了 2 晚
Colin Chai 於 2023年11月27日回覆
Dear Guests, Thank you for taking the time to share your experience on your recent stay at the Crowne Plaza Qingdao. We are pleased to hear you had a memorable experience. Our team is committed to always providing the highest guest satisfaction for all of our guests. We will continuously strive for excellence. Thank you again for your compliments. We look forward to serving you again on your next visit to Qingdao!
8/10 不錯哦
ken
商務旅客
2023年10月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the traffic getting to the centre of Qingdao is very bad, but if it where you need t be then this hotel is very well positioned and is a great choice.
ken
於 2023 年 9 月住了 2 晚
Colin Chai 於 2023年10月17日回覆
Dear Guest, Thank you for your stay in Crowne Plaza Qingdao. The hotel has a good location in central Qingdao, It is just 40 minutes drive to Liuting Airport, and 20 minutes drive to the railway station. Meanwhile it is walk distance to subway line 2 & line 3, which will lead you to most of attractions in Qingdao, including Eight Great Passes, Qingdao Polar Ocean World and May Fourth Square. Traffic is very convenient to visit Qingdao. In addition, there are many convenience shops and restaurants around us. Many thanks for your support; we hope to have more opportunities to serve you!
10/10 有夠讚
Jun
2023年10月15日
喜歡:設施服務
Front desk staff is very nice, give me a free upgrade
Jun
於 2023 年 10 月住了 2 晚
Colin Chai 於 2023年11月27日回覆
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
8/10 不錯哦
Patrick
商務旅客
2023年10月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Patrick
於 2023 年 9 月住了 4 晚
Colin Chai 於 2023年10月3日回覆
Dear guest, Thanks for choosing our hotel during your trip in Qingdao. We are very happy to know that you are satisfied the location and the service of our staff. We will keep improving ourselves to provide the best experience to our guests. Thank you again for your feedback and support. We look forward to welcoming you again soon.
10/10 有夠讚
Marian
商務旅客
2023年9月16日
喜歡:員工素質和客房舒適度
The reception upgraded us to a suite and we are grateful for the extra mile. Though the hotel is dated and needs some renovations, we are glad that the suite is comfortable and the beddings / towels / pillows are relatively new and well maintained. The tables and drawers / bathroom tiles clearly need some refurbishing.
Marian
於 2023 年 9 月住了 3 晚
Colin Chai 於 2023年9月17日回覆
Thank you for taking the time to give us your feedback after your recent stay. We are pleased that you enjoyed our Hotel's location. However, We are disappointed that you did not receive the level of service we pride ourselves on. Please accept our sincere apologies. We would welcome an opportunity to speak with you further about your stay so that we can ensure our service and the experience we provide upholds to the high level Crowne Plaza Hotel is known for.We do hope you will give us another opportunity to regain your trust in us.
4/10 不太好
Roger,Ayutthaya
2023年8月31日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Never will stay there again. Old, dirty, run down.
Roger
於 2023 年 8 月住了 3 晚
Colin Chai 於 2023年10月9日回覆
Dear Guest, Thanks for choosing our hotel for staying, And thank you for taking the time to fill in a review on expedia following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations and would like to extend our most sincere apologies!It is always important for us to receive constructive feedback in order to take the appropriate action and for us to improve ourselves. Our hotel will be renovated soon and we hope to create more comfortable environment to you in the future. Thank you once again for your time and we look forward to welcoming you during your next visit to Qingdao. With best regards.
4/10 不太好
Hisashi
商務旅客
2023年6月25日
不喜歡:整潔度和住宿環境和硬體
値段に見合っていない
部屋も風呂もそんなに綺麗じゃないし、古い感じがする
Hisashi
於 2023 年 6 月住了 1 晚
Colin Chai 於 2023年6月27日回覆
Dear Guest, We appreciate your feedback and we are glad you enjoyed your stay at the Crowne Plaza Qingdao.In regard to the issues with the bathroom layout, We truly apologize for any inconveniences caused. We will definitely share your housekeeping concerns with our executive team so that we can make the necessary improvements going forward.Thank you for choosing our hotel and we hope to see you again soon!
2/10 很糟糕
jiwhan
2023年5月24日
jiwhan
於 2023 年 5 月住了 1 晚
4/10 不太好
Juan Francisco
商務旅客
2023年4月17日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bad experience
smell to cigarrete, old room, dirty carpet, old bathroom, noice, lot of time waiting the elevators. Good breakfast