大廳

希嘉廣場飯店的評分

4 out of 5
希嘉廣場飯店
1 Bund Garden Road, Pune, Maharashtra

評論

7.0

不錯哦

10 分,有夠讚;64 則評論中有 8 則" "
8 分,不錯哦;64 則評論中有 31 則" "
6 分,一般般;64 則評論中有 14 則" "
4 分,不太好;64 則評論中有 9 則" "
2 分,很糟糕;64 則評論中有 2 則" "

7.2/10

整潔度

7.8/10

員工素質

5.6/10

設施服務

6.6/10

住宿環境和硬體

評論

10/10 有夠讚

真實旅客

喜歡:整潔度和員工素質
Clean room, good breakfast, helpful staff. Lobby furniture needs replacement.
於 2021 年 3 月住了 4 晚

6/10 一般般

Shikha

商務旅客
不喜歡:整潔度和住宿環境和硬體
An average hotel with basic service. The breakfast was the most disappointing part of my stay. Cleanliness needs improvement. Beds and linen are old and need immediate replacement.
於 2021 年 2 月住了 2 晚

10/10 有夠讚

Mohnish

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 18 晚

10/10 有夠讚

Charles

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, modest elegance, good price
Clean and efficient. Price through hotels.com was low.
於 2020 年 3 月住了 2 晚

8/10 不錯哦

HK,College Point, NY

商務旅客, 家庭旅遊
喜歡:員工素質和住宿環境和硬體
Central location, good food and positive attitude is what makes Sagar Plaza a great place to stay in Pune.
於 2020 年 2 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
Place is good and people are good. Have stayed here many times over the year but there was a marked detirioration in service this time. Hopefully this is a one time snafu.
於 2020 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Very pleasant and comfortable stay. Good breakfast , great location
於 2020 年 2 月住了 2 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Comfortable Stay
Everything was Good except bathroom drain was keep getting clogged
於 2019 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

於 2019 年 12 月住了 1 晚

10/10 有夠讚

Anil

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super Friendly
Management accommodated me so very well. Whole staff was professional and took care of all my demands. I had a get together/reunion with my college mates after 25years and kitchen and hospitality staff took care of my friends/guest as if I own the hotel. I rate the hotel 10/10.
於 2019 年 11 月住了 3 晚

4/10 不太好

Robert

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Much better hotel choices nearby!
Maybe at most a 2.5 star hotel due primarily to a very, very outdated look, and overused condition. In bad need of remodeling. Don’t be fooled by the published pictures, it’s in much worse shape than they reflect. Nobody is using that swimming pool because the area around it, and the pool, are unattractive and needing a total makeover. Service was generally pretty good, although the check-in was inexplicably a bit confusing and time consuming. There are much better hotel choices in the same price range in this area!
於 2019 年 11 月住了 2 晚

8/10 不錯哦

Husain

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
於 2019 年 11 月住了 2 晚

8/10 不錯哦

HK,New York

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel is decent and centrally located and the staff is good too. It is very evident that they are skimping on things like room coffee supplies (we like late night coffees but there was enough just for one), there were no hand towels, etc.
於 2019 年 8 月住了 2 晚

4/10 不太好

真實旅客

商務旅客
不喜歡:設施服務和住宿環境和硬體
The room was very small. They gave me wrong bill of less amount . The amount deducted in online booking is more than bill given by Hotel
於 2019 年 6 月住了 1 晚

8/10 不錯哦

Tanay

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚

8/10 不錯哦

IVANA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Got this place after an upgrade on previous booking. Dealt the issue well
於 2019 年 2 月住了 1 晚

8/10 不錯哦

Jayne

喜歡:員工素質
Good 3 star hotel in good location.
This is a good 3 star hotel with polite and efficient staff making the check in process hassle free. Didn't eat at their restaurant so can't comment on the food. Very convenient location.
於 2018 年 12 月住了 1 晚

8/10 不錯哦

Jiaming

喜歡:整潔度和員工素質
Breakfast was boring
於 2018 年 9 月住了 2 晚

8/10 不錯哦

Ravi,Nagpur

喜歡:整潔度、員工素質和客房舒適度
Excellent restaurant, comfortable room, though not Five star by Western Standards, a very pleasant stay. The open atrium design allows for too much noise from the lobby to penetrate into the room, even on the third floor. perhaps higher up was quieter. After 10:30pm or so it was better. The facility is obviously aging, but clean and pleasant. Will stay again.
於 2018 年 6 月住了 2 晚

8/10 不錯哦

Asif,Canada

喜歡:員工素質和住宿環境和硬體
Nice hotel for short term stay
This is a good hotel for short term stay, the furniture and decor is outdated and needs updating. The hotel is centrally located to the railway station, mall and Pune City.
於 2018 年 5 月住了 1 晚

6/10 一般般

真實旅客

喜歡:員工素質
於 2018 年 3 月住了 2 晚

8/10 不錯哦

rao,u.s.a

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
clean, nice, closr to shopping, contonement area
good break fast want to save-order roomservice Hotel s has airport pick up service , but slightly expensive
於 2018 年 2 月住了 4 晚

6/10 一般般

Satish

喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
One of the rooms had a small bed and the bathroom of both the rooms was leaking. It is best if they start refurbishing the rooms. Other than that I had absolutely no problems.
於 2017 年 12 月住了 1 晚

4/10 不太好

Piyush

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Dissapointing room and facilities
Broken lamp, small rooms and old furniture. Food is terrible according to price
於 2017 年 11 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
於 2017 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Hotel Sagar Plaza
Very central location, the service is excellent, they helped us change the booking date due to a change in our plan of travel, the room was good, but overall the hotel needs renovation. The decor and furnishings have a very worn look.
於 2017 年 8 月住了 2 晚

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚

8/10 不錯哦

Margaret

喜歡:整潔度、員工素質和客房舒適度
Clean and comfortable
Inexpensive, clean, convenient to restaurants and shopping. It is getting old and could use some updates but the price probably just covers basic upkeep. Only one restaurant is onsite and drink choices were really limited. No real complaints. Staff is very helpful and airport transfers were good.
於 2017 年 6 月住了 3 晚
GM 於 2017年6月28日回覆
Dear Guest, Greetings from Hotel Sagar Plaza !! Thank you for your kind feedback, we have made our notes to have your concerns addressed positively. We shall act on the same and assure you of comfortable stays with us again whenever you visit Pune. Sincerely, Darius Buhariwalla General Manager

8/10 不錯哦

Sheetal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GM 於 2017年6月28日回覆
Dear Guest, Greetings !! We value your feedback and look forward to having you stay with us again. Sincerely, General Manager

2/10 很糟糕

keyur,Bombay, india

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
not ideal
poor quality of room - room phone not working so each time a query go down. Air condition control not working so too cold and cant even switch off ...poor poor despite them saying i was upgraded - if this was the upgraded room i wonder what the room which i booked would have been!! surely not going next time as its been getting worse and worse
Darius Buhariwalla 於 2017年6月28日回覆
Dear Guest, Thank you for your kind feedback, we have already taken corrective action and regret the inconvenience. We look forward to your staying with us again whenever you visit Pune. Sincerely, General Manager

6/10 一般般

真實旅客

喜歡:員工素質
GM 於 2017年3月30日回覆
Dear Guest, Thank you for your kind review. We look forward to having you stay with us again. Sincerely, Darius Buhariwalla General Manager

10/10 有夠讚

Kiran

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GM 於 2017年3月30日回覆
Dear Guest, Thank you for your kind review. We look forward to having you stay with us again whenever you visit Pune Sincerely, Darius Buhariwalla General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

2/10 很糟糕

Miguel

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This is the worst hotel I've ever stayed, plz put the true pictures on hotel.com, they are highly edited... Hotel in 26years old and needs a overhaul badly.... Everything is old and gloomy

4/10 不太好

Ashok,Mumbai

不喜歡:整潔度和住宿環境和硬體
Would not like to stay here again

4/10 不太好

Ravi,Delhi

不喜歡:員工素質和住宿環境和硬體
This hotel isn't matching the standard shown in th
It doesn't really match up to the pictures shown. I was disappointed by the hotel: 1. Room linen not in good condition 2. Breakfast area badly managed, shortage of fruits etc. 3. Staff incorrectly calculated my room rate, assuming double taxation!

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Besök på barnhem. Högljudd trafik. Ofräscht med heltäckningsmatta. Smutsiga lakan vi fick byta ut.hjälpsamma med ladda telefon. Ingen inbjudande pool. Bra mat i restaurangen. Bra personal i receptionen.

6/10 一般般

Jesper

喜歡:整潔度、員工素質和客房舒適度

8/10 不錯哦

Carl-Joan

喜歡:員工素質和客房舒適度

6/10 一般般

Jorge,NYC

喜歡:員工素質
Hotel can use a revamp is very well located
Hotel staff very friendly and helpful hotel needs a facelift

10/10 有夠讚

Dorathea Dhira,Gloucester, England

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My trip to Pune !
Both I and my sister had a cofortable stay. The room service was fast and good. People at the reception were pleasant and helpful. The bell boys were extremely helpful.The retaurant people were kind and helpful. However, could do with a bit of smile.The hotel needs a prominent name board. Do you know that there is a huge beehive on the front ceiling?

6/10 一般般

Not Provided,Mumbai, India

喜歡:整潔度、員工素質和住宿環境和硬體
Centrally located; bit overpriced
The Hotel is located off M.G. Road, close to the S.G.S. Mall in Pune. About 2.5 kms from the Pune Railway Station. The room size is good. The bathroom is clean including the linen. The breakfast spread had many options. It tasted just fine. The room service is timely. There are a few drawbacks for this place though: The rooms are tad bit overpriced. The wifi in the rooms has terrible speed. The size of the bed is small compared to the room size.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Good hotel located in the heart of Pune.
Sagar Plaza is one of the oldest hotel in Pune. Its located just off Main Street and East Street, right across the SGS Phoenix Mall. Some of the rooms are renovated and quite modern. Unfortunately there are several rooms which need to be renovated and lack basics (read, sufficient plugs for charging, old bath tubs, beds etc). Breakfast spread is quite good. Staff is very good. Ample parking space is available.
GM 於 2015年9月28日回覆
Dear Sir, Greetings from Hotel Sagar Plaza !! Thank you for your kind review of our hotel. We have made a note on your comments and appreciation too. We shall act on all issues pointed out by you. We look forward to your future stays with us again. Sincerely, Darius Buhariwalla General Manager

6/10 一般般

真實旅客

喜歡:客房舒適度
freaky
Hi ,all was gud except 2 things that kept happening . 1 . From the time we checked in we were asked on 8 occasions about the time we were checking out . We checked out much before 12 noon . 2. Each time we switched the tea / coffee machine the light would trip with an explosion , first time it happened was pretty freaky and was back after ur
GM 於 2015年11月28日回覆
Dear Sir, Greetings from Hotel Sagar Plaza !! Thank you for your kind review of our hotel. We have made a note on your comments. We shall act on all issues pointed out by you. We look forward to your future stays with us again. Sincerely, darius Buhariwalla General Manager

6/10 一般般

VIVEK

喜歡:員工素質
不喜歡:客房舒適度
GM 於 2015年11月28日回覆
Dear Sir, Greetings from Hotel Sagar Plaza !! Thank you for your kind review. We look forward to your future stays with us again. Sincerely, darius Buhariwalla General Manager

8/10 不錯哦

sanjay,mumbai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel in Pune
Our stay was very pleasing. The staff at reception, restaurant & room is very courteous. The breakfast variety was very good & lunch buffet was equally good. We did not have to go out looking for other food joints. Would certainly visit again.
Rajesh Amolik 於 2015年5月12日回覆
Dear Guest, Greetings from Hotel Sagar Plaza !! Thank you sincerely for a very positive review of our hotel, we have made a note of all the points of the feedback. My Team and I feel very honored by receiving your comments and would like to convey that we shall strive even harder for our guest satisfaction and high standards. We look forward to your next stay in Pune in comfort with us in future. Sincerely,

8/10 不錯哦

Subbarayan,Chennai

喜歡:整潔度、員工素質和住宿環境和硬體
Pleasant stay
Good
GM 於 2015年11月28日回覆
Dear Sir, Greetings from Hotel Sagar Plaza !! Thank you for your kind review. We look forward to your future stays with us again. Sincerely, darius Buhariwalla General Manager

4/10 不太好

Ayyappan,Mumbai

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay not worth your money.
This hotel didn't give us a feeling of value for money at all. After taxes the room cost us 4500. We expected better service and comfort for the money paid. Reception staff not very courteous, breakfast not very great, just one bottle of water complimentary, ever breaking wifi connection to name a few. In the room the curtains and bed spread look same and they stink. Bathrooms too are no less... Overall as i said really not worth spending your money here.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Charming, great location
Great neighborhood, right in the thick of things and near interesting sights (the ashram, temple, MG road, etc.). There wasn't a lot to choose from at breakfast. Otherwise it was great - comfortable room, hospitable staff, charming set up.