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浦那康拉德希爾頓飯店的評分

5 out of 5
浦那康拉德希爾頓飯店
7 Mangaldas Road, Pune, Maharashtra

評論

9.6

好極了

10 分，有夠讚；183 則評論中有 147 則" "
8 分，不錯哦；183 則評論中有 24 則" "
6 分，一般般；183 則評論中有 8 則" "
4 分，不太好；183 則評論中有 2 則" "
2 分，很糟糕；183 則評論中有 2 則" "

9.6/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

RAJU PARTAB

於 2023 年 12 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good price.
於 2018 年 10 月住了 2 晚
Bhushan 於 2018年10月31日回覆
Thank You for the response.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice service and nice room! Having a perfect 2 nights stay at this hotel ~~~
於 2018 年 10 月住了 2 晚
Bhushan 於 2018年10月31日回覆
Thank you for the response. Bhushan Gupte Front Office Mananger

8/10 不錯哦

chienkuo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的體會
住宿設施很完備與高級，服務人員親切，保全嚴密確實。 只是設施嵌入許多高科技，有些不是很容易了解功能和方式，容易誤會。
於 2017 年 12 月住了 5 晚
Team Conrad Pune 於 2018年5月25日回覆
Dear Guest, Thank you very much for choosing Conrad and taking the time to share your experience rating! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We look forward to your continued visits and to welcoming you back.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room card often got out of work..... One day I entered the elevator, suddenly, the light was off and the elevator got out of work. It really shocked me...
Ishaan Malik 於 2018年5月25日回覆
Dear Guest, Thank you very much for choosing Conrad and taking the time to share your experience rating! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit as per your rating. I have taken note of your feedback and would like to assure that your next stay with us will be a flawless one. We look forward to your continued visits and to welcoming you back.

10/10 有夠讚

Naresh，Katy

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A well appointed property with well trained staff that are courteous and professional. Rooms are spacious and well maintained. Lots of great options for dinning, bar and a great pool area. We will be surely staying here on our visits to Pune.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Shane

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
An excellent hotel will stay there again
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Pranav

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Arlan，Spring

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service, food, room were all exemplary
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Smitha

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Communicable staff
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Karan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service and food was impeccable. They gave us an early check in, very graciously.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Girish

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Nilesh

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Namita

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a very grand hotel and a bit too fancy for me, but I love it - everything is beautiful. It is my home away from home in Pune and I always feels very welcome when I stay. It is centrally located so relatively easy to get to different areas as needed. The staff are extremely kind and professional. I cannot recommend the spa highly enough - the ayurvedic treatments are absolutely transformative. Between the therapeutic benefits and the kindness of the staff, this is my absolute favorite spa in the world! I highly recommend the Conrad in Pune. Absolutely worth it.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Sanjeev

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

mayyar

商務旅客, 家庭旅遊
Excellent service all around. I have Never experienced this high level of service ever before. AMAZING, FANTASTIC !!!!
於 2023 年 11 月住了 5 晚

10/10 有夠讚

Adish

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good option to choose
My three nice stay at Conrad Pune was wonderful.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Wayne

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Review
Amazing hotel! Very clean, elegant and friendly.
於 2023 年 10 月住了 1 晚

6/10 一般般

Saurabh

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Hotel is okay but the staff is not that great. Their lounge staff kept harassing us over single and double occupancy. Business lounge is absolutely bare bones. United lounge is better than that. It would be nice if you could avoid their staff.
於 2023 年 7 月住了 3 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good 5-star hotel near Koreagonpark.
Good 5-star hotel near Koreagonpark.
於 2023 年 5 月住了 2 晚
CONRAD PUNE 於 2023年5月7日回覆
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

6/10 一般般

Sriramani

While checkin was very smooth , the hospitality at breakfast table left a lot to be desired. Most of the female staff made eye contact and smiled but the male staff are bland with no eye contact and expressionless. While taking the plate from table the good dropped and the staff pretended to not seen it. after pointing them to pick the dropped food on table it was picked but not a apology. Missed basic etiquettes of a five star hotel. However he staff at reception and desk and room service are very cordial and genuinely helping.
於 2023 年 3 月住了 1 晚
Conrad Pune 於 2023年3月23日回覆
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and it is extremely disheartening to know that we were not able to create an inspirational experience during your recent visit with us.May I please request you to treat this incident in isolation and not a true reflection of our bespoken hospitality services. We assure you that we have taken the necessary corrective action to ensure a seamless experience.Thank you for your feedback and is a pleasure for us to be at your service. We implore you to provide us with another opportunity to showcase and deliver the true Conrad’s smart luxury experience. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 有夠讚

Yasmin

於 2023 年 3 月住了 1 晚
CONRAD PUNE 於 2023年5月7日回覆
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 有夠讚

Manoj

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy bueno ( Value for Money )
於 2023 年 2 月住了 7 晚
CONRAD PUNE 於 2023年3月23日回覆
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

8/10 不錯哦

steve Ki Yong

於 2023 年 2 月住了 4 晚
Conrad Pune 於 2023年2月12日回覆
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 有夠讚

Smruti

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
Conrad Pune 於 2023年2月12日回覆
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 有夠讚

Sukanya

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay. Hotel hospitality was great. Pranita and staff took extra care to make sure we were comfortable. Clean rooms. Food was good.
Pooja 於 2022年11月8日回覆
Dear Sukanya, Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the Pranita and the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,POOJA MALLYAFRONT OFFICE MANAGER

10/10 有夠讚

Prateek

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 2 晚
Pooja 於 2022年11月7日回覆
Dear Prateek,Thank you for taking the time out to rate us on Expedia.We look forward to more visits in the futureWarm RegardsPooja Mallya

6/10 一般般

Deepak，Flat Bush

不喜歡：整潔度和員工素質
The shower in the bathroom was clogged. The carpet and the Sofa in the room were stained. The Room Boy did not vacuum and clean the glass table properly. The Bathroom door was making squeaky sound and brushing on the frame. Waiters in the Coffee Shop need to be trained and should maintain high personal hygiene. Sabudana Khichadi was too dry. Juice stations were not attended and filled for 10 minutes. The Reception staff said that I am allowed to pack my breakfast, however when I asked the Coffee Shop guys they refused. I had to argue with the waiter, as there was no Duty Manager on duty. To address the above issues they offered me free laundry and cancelled 1 day breakfast - appreciate that. Overall the hotel needs to put in more efforts on cleanliness and training the waiters.
於 2022 年 9 月住了 5 晚
Pooja 於 2022年9月19日回覆
Dear Mr. Kulkarni,Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are disappointed that we fell short of delivering the same during your recent visit.I do note your candid feedback and I sincerely regret the inconvenience caused to you and assure this feedback has been addressed with the relevant stakeholders.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Warm Regards,Pooja Mallya

6/10 一般般

Sridhar

商務旅客
喜歡：員工素質
不喜歡：客房舒適度
Poor comfort
King size Bed was uncomfortable. Raised in the middle and slopping on the sides. Five Pillows but all flat Had to call a hard piece. Towels were not upto rhe mark for a hotel of your standing. Should be far better. Killed a cockroach in the bath area.
於 2022 年 9 月住了 2 晚
Pooja 於 2022年9月9日回覆
Dear Sridhar,Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit.I sincerely regret the inconvenience caused to you and assure you that the same has been addressed with the concerned head of departments.I’m sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Warm Regards,Pooja MallyaFront Office Manager

10/10 有夠讚

Haritha，piscataway

喜歡：整潔度、員工素質和住宿環境和硬體
Room, Lobby,
於 2022 年 8 月住了 1 晚
Pooja 於 2022年9月9日回覆
Dear Haritha,Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Regards,Pooja MallyaFront Office Manager

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice stay
Very nice hotel in perfect condition. staff is really nice.
於 2022 年 7 月住了 1 晚
Pooja 於 2022年9月9日回覆
Dear Guest,Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Warm Regards,Pooja MallyaFront Office Manager

10/10 有夠讚

bhavesh kanabar

於 2022 年 6 月住了 3 晚

10/10 有夠讚

Michelle

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The staff and service was absolutely customer friendly. The property was amazing. An excellent experience. Rajdip n Kirti make up the rooms beautifully each day.
於 2022 年 6 月住了 3 晚

10/10 有夠讚

RAVI

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent room, good service. Experienced staff
於 2022 年 5 月住了 5 晚

10/10 有夠讚

Rhishikesh

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect stay for family with children
We had an amazing stay at Conrad. The rooms are spacious and the room cleaning staff kept the room very clean and tidy. The gym and pool area is very well maintained and one of most clean facilities that i witnessed so far! The service offered in restaurants is fantastic! Our daughter travelled first time to India, so we were careful with food and water. The kitchen staff (esp. Milind, Vishal chef and Shyam Chef) was outstanding and made special food for our daughter! Pooja Mallya was fantastic to provide us great support throughout our stay! If one thing that I would recommend to improve is, to manage the private events in more professional manner. The music at times was very loud that ran until 2 am and was disturbing. Pooja was very receptive of this feedback, which is great! All in all a fantastic stay!
於 2022 年 4 月住了 12 晚

10/10 有夠讚

Rajesh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Memorable for quality and service
Super-clean and comfortable. We stayed just one night in an Executive King room. There was boisterous music on the ground floor at night, but we couldn't hear much. Drinks were excellent, dinner (soup and pasta) in our room superb, and breakfast was sumptuous and high-quality. One of the best hotels I've stayed in (I've been to plenty).
於 2022 年 4 月住了 1 晚
Pooja 於 2022年4月26日回覆
Dear Rajesh, Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards, POOJA MALLYA FRONT OFFICE MANAGER

10/10 有夠讚

VIJAY

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 2 晚
Pooja Mallya 於 2022年3月30日回覆
Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We look forward to your continued visits and to welcoming you back. Please feel free to get in touch with us directly at +91 20 6745 6745 or alternatively email us at pnqci.res@conradhotels.com for your future reservations. Warm Regards Pooja

4/10 不太好

PRASAD，Glen Allen

喜歡：設施服務和住宿環境和硬體
I think I was prejudiced vis a vis other guests, staff was reluctant to work. Couple of incidents whenever I used to go for early breakfast I ask for coffee which is not present for self serve, they would look the way, when i asked to keep my valuables in safe at reception which they themselves recommend they would push the buck to other and keep wasting my time. I feel overall the property does not meet the Hilton standard world wide for the price which is more than world standard
於 2022 年 3 月住了 3 晚
Pooja Mallya 於 2022年3月30日回覆
Dear Mr. Prasad Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are disappointed that you have left the hotel with this feeling as you have mentioned. I do note your candid feedback pertaining to both experiences and sincerely regret the inconvenience caused to you and assure you that the same has been addressed with the concerned head of departments. I’m sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. We look forward to your continued visits and to welcoming you back. Warm Regards, Pooja

10/10 有夠讚

Amin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Having stayed at The Conrad Hotel previously, I had no hesitation in visiting again. My only complaint is that the swimming pool was closed on Thursday 17/03/2022 for a private function. What about the guests who have paid to stay & want to have a swim?!!! Looks like the hotel decided to close the pool for the private function to increase their income AND took the money paid by guests to stay at the hotel.
於 2022 年 3 月住了 5 晚
Pooja Mallya 於 2022年3月25日回覆
Dear Amin, Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We acknowledge your feedback on the swimming pool and request to let the front desk know should this occur once again as the hotel has made alternate arrangements for this kind of scenario. On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards, POOJA MALLYA FRONT OFFICE MANAGER

10/10 有夠讚

Venkatesan

於 2022 年 3 月住了 4 晚
Pooja 於 2022年9月9日回覆
Dear Venkatesan,Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. I’m sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Warm RegardsPooja MallyaFront Office Manager

6/10 一般般

Virendra

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 2 晚

10/10 有夠讚

Jebin

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place for multiple reasons and occasions
於 2021 年 12 月住了 1 晚

2/10 很糟糕

v

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Unprofessional
The security stolen the phone at the time of X-ray and later on and none of the staff was ready to resolve my problem and I had to find my phone through the app find my phone abs security only handed over this to me once it started being out loud. Extremely disappointed I was in Pune for 2 days for business meetings and this incidence has shaken me completely. Wikl never recommend as staff is very unprofessional
於 2021 年 11 月住了 2 晚

10/10 有夠讚

jagdish

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Extremely helpful. Great staff. Great breakfast
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Akhil

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 2 晚

10/10 有夠讚

Shriprakash

於 2021 年 10 月住了 1 晚

10/10 有夠讚

TUSHAR

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
They make you feel special
Excellent staff and service. Right from checkin till checkout. Everyone goes out of their way to make sure you have an amazing stay. Rooms are huge with good view of Pune city. Food is delicious with good variety for breakfast, Lunch and Dinner.
於 2021 年 10 月住了 2 晚

10/10 有夠讚

Sujatha

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚
Bhushan 於 2021年8月5日回覆
Dear Ms. Sujatha, We thank you for taking your valuable time for giving us the feedback. Best regards, Bhushan Gupte