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I-25 凱藝飯店的評分

2.5 out of 5
I-25 凱藝飯店
670 Eagleridge Blvd, Pueblo, CO

評論

8.8

有夠讚

10 分，有夠讚；1002 則評論中有 519 則" "
8 分，不錯哦；1002 則評論中有 354 則" "
6 分，一般般；1002 則評論中有 83 則" "
4 分，不太好；1002 則評論中有 27 則" "
2 分，很糟糕；1002 則評論中有 19 則" "

8.8/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Rita

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean. Was some crazy person with a loud car but after he passed it was quiet. Slept well. Breakfast good.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Adnan，Littleton

喜歡：員工素質和住宿環境和硬體
Decent value. The bed sheets were clean, but the bed spreads were stained. One of the towels was ripped. Breakfast had eggs, waffle maker, bagels and few other options. Good value for $80
於 2024 年 4 月住了 1 晚

4/10 不太好

Eileen

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Read reviews before staying and don’t understand how they had so many stars. When walking in and down the halls it smells funky. Staff member Jesus was very professional and nice, that was a plus. Only had one other interaction with another staff member who was also very professional and nice. But the rest was awful. We don’t mind if a place isn’t brand new, but it needs to be clean. Walked in our room and the tv was on like someone just had been hanging out in there. The bathroom was disgusting. There were “splatters” in the toilet bowl, a bunch of short, curly hairs all over the shower and tub. A LOT. There also was a huge spider sack on the ceiling that was there while. I added the photo of the spider sack above the desk/tv. I also have never stayed at a hotel before where you could hear all the traffic like the windows were wide open. It’s very loud road noise there. I definitely will never stay there again.
於 2024 年 4 月住了 3 晚

4/10 不太好

Cindy

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
Breakfast was very poor and limited, and they did not refill items even well before the cut off time. The hand sanitizer for the breakfast area was empty. We did not feel the parking area was safe. When checking out, I stood at the desk for several minutes and no one ever came. The facility was old and worn. Wouldn’t recommend.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Maria

情侶出遊
Breakfast are good!!!! Clean and kindly
於 2024 年 4 月住了 1 晚

6/10 一般般

Randy

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Totally did not expect the dirty atsmophere and homelessness around the building.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Tanya

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had troubles with key locks on doors but staff was great. Clean and quiet. Coffee is not good
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Laurie

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Randy

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Patrick

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Glad we got moved to this establishment. Front desk is amazing! Rooms are clean and breakfast was hot.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Karrie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
During a challenging trip to Pueblo, Colorado, for my brother's funeral, Quality Inn provided exceptional support and comfort. The staff were incredibly kind and attentive, always ready to assist with a genuine warmth that made our stay more manageable. The indoor pool was a welcome retreat, especially in the cold weather, offering a moment of relaxation amidst difficult circumstances. The cleanliness and overall quality of the accommodations were impressive, leaving no room for complaint. In a time of grief, their care and attention meant the world to us. We cannot thank Quality Inn enough for their outstanding service during such a trying period. Highly recommended.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Kenneth

喜歡：整潔度、員工素質和住宿環境和硬體
Nice enough hotel to overnight in, but parking access was a pain due to closed entryways and awkward streets. And i don't know why.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Carolyn

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The easy check in and check out
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Johnny

喜歡：整潔度、員工素質和住宿環境和硬體
Easy off and on off I-25
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Esmerlda

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I don't know if I was given the most dirty and stinky room because I used Expedia to book but the staff certainly mentioned that I booked through Expedia. Immediately walking in the room there was a strong unpleasant odor, had I not been so tired from driving, I would have just preferred to sleep in my vehicle. The carpet had a large and very noticeable dark stain, two of the pillows stunk, the bedding had stains, there was what looked like dried poop finger smear by the light switch to the bathroom and near the bathroom trashcan. There was also a dried blood smear just above the bathroom trashcan as if a female threw a sanitary product and hit the wall before it went in the trash. Besides the carpet having the large dark stain there were other stains, it looked dirty as in don't walk without shoes. The place had homeless in the back and the parking is dark. One of the exits from the parking lot had a deep pothole. This place is definitely not a place to stay for a family nor anyone going alone. I would never recommend this to anyone. I hope that Expedia cuts all ties with this particular place because I believe that as customers, we should expect quality businesses.
於 2024 年 3 月住了 1 晚

6/10 一般般

Darris

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
Bill 於 2024年3月15日回覆
Thank you for filling out our review from your previous stay with us. I would love to hear from you so I know what we can improve on for the future. Thank you for your time.

4/10 不太好

Tisha，Denver

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The upkeep and offerings of the hotel have declined since it became a Quality Inn instead of Comfort Inn. It seems a bit run down and no longer offers cable tv. The staff was very nice, but seemed overwhelmed. I will stay at another hotel the next time I have to stay overnight.
於 2024 年 3 月住了 1 晚
Bill 於 2024年3月15日回覆
Thank you very much for filling out the review from your previous stay with us. I want to apologize that you did not enjoy your stay and that the hotel seems a bit run down. I am confused by the note about the tv as all of our room do have Cable TV in them. Hopefully you will give us an other chance in the future.

6/10 一般般

Donna

喜歡：整潔度、員工素質和住宿環境和硬體
Beds were too hard!
於 2024 年 3 月住了 1 晚
Bill 於 2024年3月15日回覆
Thank you for the review of your stay with us. I am sorry that the beds were to hard for you during your stay. I will pass this message along to the hotel owners and see if we can help correct this issue. We hope you give us another chance in the future.

8/10 不錯哦

Bob

喜歡：整潔度和員工素質
Place was very clean but rooms are a little dated. For instance, there were no USB ports available to charge devices.
於 2024 年 2 月住了 1 晚
Bill 於 2024年3月15日回覆
Thank you for taking the time to fill out the survey from your stay with us. I am glad that you enjoyed your stay and the cleanliness of the hotel. I will pass the notes about the USB ports to the hotel owners and see if we can work on updating the property. We hope to see you again next time you are in Pueblo.

6/10 一般般

William

Location was good. I didn’t like the carpet was dirty and the curtains were dirty. The shower head leaked, but worked.
於 2024 年 2 月住了 2 晚
Bill 於 2024年2月28日回覆
Thank you for the review and the feedback. I am working with the hotel owners to update the carpet. I will also work on the cleanliness of the rooms as well as look into the shower issue. We hope you give us another chance in the future to show you our improvement.

8/10 不錯哦

Douglas，Oklahoma City

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Norma

於 2024 年 1 月住了 1 晚
Bill 於 2024年2月7日回覆
Thank you for taking the time to fill out our survey from your recent stay with us. I would love to hear back from you to know what we can improve on moving forward.

10/10 有夠讚

Terra

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Bill 於 2024年2月7日回覆
Thank you for taking the time to fill out the review with us.

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great welcoming staff!!
於 2024 年 1 月住了 1 晚
Bill 於 2024年2月7日回覆
Thank you for the review and the kind words. We will look forward to your next visit with us.

10/10 有夠讚

Teddie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Bill 於 2024年2月7日回覆
Thank you for the review.

8/10 不錯哦

Edith

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Consistently a good hotel. I’ve stayed here many times and it is always a positive experience and it’s so affordable.
於 2024 年 1 月住了 1 晚
Bill 於 2024年2月7日回覆
Thank you so much for the kind words. We can't wait for your next visit with us.

10/10 有夠讚

Lytha

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was friendly and personable.
於 2023 年 12 月住了 7 晚
Bill 於 2024年1月10日回覆
Thank you for the kind words. We look forward to your next visit with us.

10/10 有夠讚

Don

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
When I checked in, Rbean made me feel welcome and was very personable. I spoke with a couple staff members later and they were very pleasant. My room was in greatshape very comfortable.
於 2024 年 1 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for the review and the kind words. I am glad to hear that Randi and the rest of the staff made you feel welcome and the room was comfortable for you. We look forward to your next visit.

10/10 有夠讚

Trevor

於 2023 年 12 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

10/10 有夠讚

Trevor

於 2023 年 12 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

6/10 一般般

Vicki

於 2023 年 12 月住了 1 晚
Bill 於 2024年2月7日回覆
Thank you for filling out the survey.

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice accommodations and quiet
於 2023 年 12 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for taking the time to fill out our review. I am happy to see that you enjoyed your stay with us. We look forward to your next trip to Pueblo.

10/10 有夠讚

Furtuna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

10/10 有夠讚

Carol

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice room, greats beds, quiet, will stay again.
於 2023 年 12 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for the review and the kind words. I am very happy to see that your stay was nice, quiet and enjoyable. We look forward to your next visit.

4/10 不太好

Ana

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Me atendió bien el personal pero la habitación no estaba muy limpia
於 2023 年 12 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for your review. I am glad that the staff was friendly and helpful. I will also look into the issue in that room. We hope you will stay with us again in the future.

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

8/10 不錯哦

Dave

於 2023 年 11 月住了 3 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

8/10 不錯哦

Avis

於 2023 年 11 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for taking the time to fill out our review.

8/10 不錯哦

Debbie

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Quick trip to colorado.
Reservations went well price was good. The room was huge and nice. But the beds sucked hard as if you were sleeping on the floor. But over all it was a good stay.
於 2023 年 11 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for taking the time to fill out our review from your stay with us. I am happy to hear that you enjoyed the room and the price. As for the beds, we are currently working on getting new beds for our hotel. We hope you give us another chance in the future.

10/10 有夠讚

Adelina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

8/10 不錯哦

Brian

喜歡：整潔度和員工素質
Climbed into the bathtub which makes cracking & popping noises, loudly. I have never encountered this before. The tub is a plastic shell of sorts but this one seems out of kilter.
於 2023 年 11 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for letting me know about this issue. I will work with my maintenance department to figure out what is going on and fix this issue. We hope you give us another chance in the future to give an amazing experience.

8/10 不錯哦

Janet

情侶出遊
喜歡：整潔度、員工素質和設施服務
We were surprised that there are no USB ports. Shower wasn't great.
於 2023 年 11 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for taking the time to fill out our review about your stay with us. I am working on new furniture and amenities for all the rooms. I will also work with my maintenance department to fix the shower issue. We hope that you give us another chance in the future to show you a quality stay.

10/10 有夠讚

Alfredo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚

8/10 不錯哦

William

於 2023 年 11 月住了 1 晚
Bill 於 2024年1月10日回覆
Thank you for the review.

10/10 有夠讚

Nancy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really liked the front desk clerk MARIAH she was soooo nice and courteous and she went far and beyond for me. She made sure I got a room where i could check on my car during the night. Her customer service skills are top notch..I liked the convenience of the location of the Hotel..plenty of places to eat and fuel up. The room was spacious the bathroom was clean...The only thing is the way the hall way smelled it definitely didn't smell clean...But Mariah deserves a raise! She is AWSOME!
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Maria

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Joan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was good. This was my second time staying there.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Casey

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff member that checked us in was awesome! She was extremely pleasant to deal with.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked everything about this hotel - clean, well priced, comfortable bed, relaxing decor. Pretty exceptional really!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Joan W

於 2023 年 10 月住了 1 晚