Dear valuable guest, Thank you for patronizing Panorama Hotel Prague and taking time out to share your experience on this social platform.It sounds like you had a good time with us. I hope you will give us another chance so we can build on what worked here and fix what did not. If there is anything we can help you with prior your next stay or you would like to share with us more details about your stay, please, do not hesitate to contact our colleague Alexandra (alexandra.hronkova@panoramahotelprague.com). She will do her best to solve everything to your satisfaction. Kind regards Ivan Dvořák General Manager

Dear valued guest, Let me thank you for staying at Panorama Hotel Prague. It is nice to see that you were satisfied with our service and enjoyed your stay. I do hope we could welcome you back soon. With kind regards Ivan Dvořák General Manager

Dear Yi, thank you for choosing Panorama Hotel Prague for your stay and I am very sad to see that you did not enjoy your stay with us due to serious inconvenience described above. Please accept my apology for discomfort caused and be informed that situation has been handled by our Guest relation manager who assisted you as well as our Front of House Manager also send an email with apology for this inconvenience which we have taken very seriously. Guest Relation Manager as well as our Security officer meticulously checked our cameras monitoring entrances to and from the room you were accommodated in. Our housekeeper entered your room and as you were present you asked her to replenish stuff in the bathroom. She also made up your room according to our standards without touching personal belongings. Please accept my apology once again and I still hope to have a chance to welcome you back in our hotel during your next trip to Prague and we will do our best to convince you about high standards of our service. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Dear Jacqueline, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you enjoyed your stay with us. We do appreciate your positive comments related to convenient hotel location close to metro and shopping mall and hope to see you back soon. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Dear valuable guest, thank you very much for choosing Hotel Panorama Prague for your stay and I do hope that you enjoyed your stay with us. Please share your experience with us to enable us further improve quality of our service during your next stay. Best regards Hana Mahmoud Personal Assistant to General Manager

Dear Matthew, I would like to thank you for your stay at Panorama Hotel Prague and for your positive feedback. We will be more than happy to welcome you at our hotel again. I am sorry you were not fully satisfied with the room. Should there be anything I could do for you do not hesitate to contact me.

Dear Valued Guest, Thank you for your review and for choosing our hotel. We hope that you enjoyed your stay and we look forward to having you again as a guest in our hotel. Kind regards,

Dear Leanne Jacqueline,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for. We hope that you found your stay with us as a pleasant one in the end and we will be very happy to see you back in Panorama one day!King Regards, Ivan Dvořák, General Manager

Dear Joseph,knowing the opinion of our guests is crucial to us, so thank you very much for your feedback. Not all the rooms in our hotel have automatically included the free wellness&fitness access (it differentiates by the type and the price of the room you book), so we are sorry that you did not know that ahead. Besides that we hope you had a pleasant stay with us and once again thank you for your review and mostly for staying in Panorama Hotel Prague!Best Regards, Ivan Dvořák, General Manager

Dear Helen,Thank you for your feedback, even if not all the aspects of your stay were exactly what you wished for. We are very sorry for the inconvenience with the shower curtain, but besides that we hope you had a pleasant stay with us. We would be very happy to see you back in Panorama one day!Best Regards, Ivan Dvořák, General Manager

Dear Dmitrij,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Nicolai,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Alvaro,We really appreciate your positive feedback and we hope that you had a really pleasant stay with us. To see again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

Dear Johannes,We are pleased to hear a review from you, but we are even happier to know that being chosen as a Guest of the Day made your stay with us more special. We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague, except the little mentioned thing. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear Nicole,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Roman,I am very sorry to hear that we were not able to fulfill your expectations during your stay in Panorama Hotel Prague.I would like to deeply thank you for your thourough feedback. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Gabriella,We are pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear PatrikWe are very pleased that you had such an enjoyable stay with us. We appreciate your positive feedback and mostly that you fully enjoyed your stay in Panorama Hotel Prague. To have a chance to welcome you in our hotel again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

Dear Daniel,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Kristof,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Volker,First of all thank you for choosing Panorama Hotel for your stay in Prague – that means a lot to us. Thank you for sharing your experience with us - we would like to frankly apologize for the inconvenience that had occurred during the breakfast, but let me assure you that the mentioned situation does not reflect our common service standards at all, since our staff is well trained, experienced and with passion for hospitality. Once again we are very sorry for the breakfast inconvenience during your last stay, but if there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless!Best Regards, Ivan Dvořák, General Manager

Dear Beatriz,We are very pleased that you were fully satisfied with your stay in our hotel and we will do our best to always provide you with a perfect service! Once again thank you for your nice review and we hope to see you soon again!Best Regards, Ivan Dvořák, General Manager

Dear Ashish,Thank you for your review, but mostly for staying with us. We are very sorry for the issue with long waiting time for the elevators. Unfortunately we were practicing a technical-safety elevator’s check, so therefore the elevators had to be temporarily taken out of service for approx. 30 minutes. That of course could cause you an uneasy and uncomfortable situation and we are sincerely sorry for that. We also apologize if you did not enjoy the food and service in our hotel restaurant, but we would appreciate to hear more details from you if possible, so that we can tackle areas we have not delivered according to your expectations.Once again thank you for your review, since knowing the opinion of our guests help us to improve our services.Sincerely, Ivan Dvořák, General Manager

Dear James,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Jiyeon,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Joyonna R.J.,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Ruby,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest! We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Agostino,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Mrs. Price,Let me thank you for choosing Panorama hotel Prague. I am sincerely sorry to hear we were not able to meet your expectations for such an important event for you. I truly regret we were out of king size bed rooms and this affect negatively your stay with us. We will do everything to prevent the situation from happening again.Sincerely yours,Ondrej KotabFront of House Manager

Dear Mr. Kyungsub,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Erika,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Nasser,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Nouhaila,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Haylee,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for, we sincerely appreciate that you took your time to write us a review. We are really sorry for the inconvenience with the service at the hotel restaurantat - we had immediately informed our food and beverage manager about your experience and we will do our best to improve our services to the greatest satisfaction of all our guest!Sincerely, Ivan Dvořák, General Manager

Dear Clara,First of all thank you for your feedback - we always try to reach the highest level of customer satisfaction, so knowing the opinion of our guests is crucial to us and we are sorry if you felt that not everything was according to your preferences.Thank you for your feedback and once again we are sorry that your stay was not absolutely perfect. If there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless.Best Regards, Ivan Dvořák, General Manager

Dear Elsa,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Zuzana,Knowing the opinion of our guests is crucial to us, so thank you very much for your feedback. We are really glad that you had an enjoyable stay with us, especially when it comes to our friendly staff, since we take pride in taking great care about our guests. Once again thank you for your kind review, but mostly for staying with us!Best Regards, Ivan Dvořák, General Manager

Dear Pei-Yu,Thank you for your feedback, we really appreciate it. Especially if not all the aspects of your stay were exactly what you wished for - we do appreciate that you took your time to write us a review. We are sincerely sorry for the inconvenience with the early housekeeping service - we had immediately let our housekeeping manager know about that your experience, and if there would be an opportunity to welcome you in Panorama again we ensure you that your stay will be flawless!Sincerely, Ivan Dvořák, General Manager

Dear Ronny,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Kaisa,We are really pleased to see such a nice review from you. We appreciate your positive feedback and mostly that you enjoyed your stay in our hotel to the fullest. Once again thank you for your feedback and we really look forward welcoming you in Panorama Hotel Prague again!Sincerely, Ivan Dvořák, General Manager

Dear Safe,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Guest,Thank you very much for choosing Panorama Hotel Prague for your stay, but also for your feedback. To know how do our guests feel in our hotel is extremely important to us. Once again thank you for staying with us and we will do our best to improve our services!Sincerely, Ivan Dvořák, General Manager

Dear Mr. Erik,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Arianna,We really appreciate your feedback and we are happy that you chose Panorama Hotel Prague for your stay. We are very sorry to hear about the inconvenience with the staff at the restaurant - we immediately let our food&beverage manager know about that your experience, since that is an unacceptable behaviour to us from our employsees. Once again we are sincerely sorry for that and we promise you to do our best to improve our services to the highest satisfaction of all our guests.Sincerely, Ivan Dvořák, General Manager

Dear Rayya,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest. We hope that you had a really pleasant stay with us and we will do our best to always provide you with a perfect service!Sincerely, Ivan Dvořák, General Manager

Dear Anastasiia,We are sincerely pleased to hear such a nice review from you. We really appreciate your positive feedback, but mostly that we made your Prague visit as pleasant and comfortable as you wished.We are glad that we managed to fulfill your requirements and we really look forward welcoming you in Panorama again!Sincerely, Ivan Dvořák, General Manager

Dear Philip,We sincerely appreciate your feedback. We are really happy that you enjoyed your stay in our hotel, especially when it comes to the convenient location of Panorama Hotel Prague. We will be very happy to see you in Panorama again! King Regards, Ivan Dvořák, General Manager